Explore numerous UX (User Experience) job opportunities. These roles focus on enhancing user satisfaction by improving the usability, accessibility, and desirability of products and interfaces. UX professionals conduct user research, create wireframes and prototypes, and perform usability testing to refine designs.32 Ux jobs in the United Kingdom
Interaction Designer,Futures Design
Posted 5 days ago
Job Viewed
Job Description
We're seeking an exceptional Interaction Designer to join our team of designers, technologists, and researchers. As part of Amazon's Futures Design team, you'll help craft meaningful experiences that improve the lives of our customers worldwide. This role combines UX, interaction design, prototyping, and visual design expertise to redefine how people interact with emerging technologies. Working in our collaborative, close-knit team, you'll have direct impact and visibility while helping shape the future of Amazon's device experiences.
About You
You're a hands-on designer who thrives in a small, agile team environment where you can wear multiple hats and have direct impact. Your natural instinct is to make ideas tangible early in the process, using prototypes to validate concepts and test ambitious ideas. You have strong design fundamentals and stay current with UX trends and emerging technologies. You're comfortable working directly with stakeholders across all levels and can clearly articulate your design decisions. Most importantly, you're excited about the prospect of working in a team where your voice matters and your contributions directly influence product direction.
Key job responsibilities
Primary Responsibilities:
- Demonstrate expertise with industry-standard design and prototyping tools to translate ideas into realistic, interactive concepts
- Ensure that design solutions are tailored to the needs and behaviours of our customers
- Apply design and interaction principles to create coherent, intuitive, and engaging experiences
- Thrive in a team setting where autonomy and initiative are essential
Collaboration:
- Collaborate effectively with cross-functional teams, including stakeholders, designers, technologists, and researchers, to solve complex challenges
- Clearly communicate design concepts and rationale to stakeholders and team members
- Present design solutions and recommendations in a compelling and persuasive manner
Core Attributes:
- Exhibit a keen eye for detail and a deep understanding of human-centred design principles
- Approach design challenges with a solutions-oriented mindset, leveraging your design expertise to identify and implement innovative solutions
Growth & Development:
- Contribute to team culture and help establish best practices as we grow
- Maintain a growth mindset and demonstrate an eagerness to stay up-to-date with the latest UX trends, technologies, and best practices
- Actively engage in professional development opportunities to enhance your design skills and knowledge
A day in the life
On any given day you may be:
- Creating digital experiences that redefine customer interactions
- Working closely with our designers, researchers and technologists on innovative concepts
- Designing across platforms to bring beautiful interactions and experiences to life
- Creating and testing prototypes with immediate feedback loops
- Contributing to team knowledge sharing and skill-building sessions
- Presenting work directly to senior leadership
- Balancing multiple projects while maintaining high quality standards
About the team
Futures Design is the advanced concept design and incubation team within Amazonu2019s Device and Services Design Group (DDG). Weu2019re responsible for exploring and defining think (very) big opportunities globally u2014 so that we can better understand how new products and services might enrich the lives of our customers. We work on devices and services that are not yet on our roadmap, with the runway to invent and design category-defining transformational customer experiences.
The London Studio is a small but growing team of design specialists. As we explore future opportunities, we work closely together, sharing knowledge across design, technology, and research disciplines. Our size allows us to be nimble, while our position within Amazon gives us access to world-class resources and expertise.
Basic Qualifications
- Experience in delivering design solutions as a UX designer or interaction designer
- Have an available online portfolio
- Experience in visual design expertise demonstrated through mockups and style guides
Preferred Qualifications
- Experience working in a collaborative team and working directly with developers for implementation of designs
- Bachelor's degree in graphic design, interactive design, or equivalent
- Experience shipping innovative, successful consumer products
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Interaction Designer,Futures Design
Posted 5 days ago
Job Viewed
Job Description
We're seeking an exceptional Interaction Designer to join our team of designers, technologists, and researchers. As part of Amazon's Futures Design team, you'll help craft meaningful experiences that improve the lives of our customers worldwide. This role combines UX, interaction design, prototyping, and visual design expertise to redefine how people interact with emerging technologies. Working in our collaborative, close-knit team, you'll have direct impact and visibility while helping shape the future of Amazon's device experiences.
About You
You're a hands-on designer who thrives in a small, agile team environment where you can wear multiple hats and have direct impact. Your natural instinct is to make ideas tangible early in the process, using prototypes to validate concepts and test ambitious ideas. You have strong design fundamentals and stay current with UX trends and emerging technologies. You're comfortable working directly with stakeholders across all levels and can clearly articulate your design decisions. Most importantly, you're excited about the prospect of working in a team where your voice matters and your contributions directly influence product direction.
Key job responsibilities
Primary Responsibilities:
- Demonstrate expertise with industry-standard design and prototyping tools to translate ideas into realistic, interactive concepts
- Ensure that design solutions are tailored to the needs and behaviours of our customers
- Apply design and interaction principles to create coherent, intuitive, and engaging experiences
- Thrive in a team setting where autonomy and initiative are essential
Collaboration:
- Collaborate effectively with cross-functional teams, including stakeholders, designers, technologists, and researchers, to solve complex challenges
- Clearly communicate design concepts and rationale to stakeholders and team members
- Present design solutions and recommendations in a compelling and persuasive manner
Core Attributes:
- Exhibit a keen eye for detail and a deep understanding of human-centred design principles
- Approach design challenges with a solutions-oriented mindset, leveraging your design expertise to identify and implement innovative solutions
Growth & Development:
- Contribute to team culture and help establish best practices as we grow
- Maintain a growth mindset and demonstrate an eagerness to stay up-to-date with the latest UX trends, technologies, and best practices
- Actively engage in professional development opportunities to enhance your design skills and knowledge
A day in the life
On any given day you may be:
- Creating digital experiences that redefine customer interactions
- Working closely with our designers, researchers and technologists on innovative concepts
- Designing across platforms to bring beautiful interactions and experiences to life
- Creating and testing prototypes with immediate feedback loops
- Contributing to team knowledge sharing and skill-building sessions
- Presenting work directly to senior leadership
- Balancing multiple projects while maintaining high quality standards
About the team
Futures Design is the advanced concept design and incubation team within Amazonu2019s Device and Services Design Group (DDG). Weu2019re responsible for exploring and defining think (very) big opportunities globally u2014 so that we can better understand how new products and services might enrich the lives of our customers. We work on devices and services that are not yet on our roadmap, with the runway to invent and design category-defining transformational customer experiences.
The London Studio is a small but growing team of design specialists. As we explore future opportunities, we work closely together, sharing knowledge across design, technology, and research disciplines. Our size allows us to be nimble, while our position within Amazon gives us access to world-class resources and expertise.
Basic Qualifications
- Experience in delivering design solutions as a UX designer or interaction designer
- Have an available online portfolio
- Experience in visual design expertise demonstrated through mockups and style guides
Preferred Qualifications
- Experience working in a collaborative team and working directly with developers for implementation of designs
- Bachelor's degree in graphic design, interactive design, or equivalent
- Experience shipping innovative, successful consumer products
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Interaction Designer, Futures Design
Posted today
Job Viewed
Job Description
We're seeking an exceptional Interaction Designer to join our team of designers, technologists, and researchers. As part of Amazon's Futures Design team, you'll help craft meaningful experiences that improve the lives of our customers worldwide. This role combines UX, interaction design, prototyping, and visual design expertise to redefine how people interact with emerging technologies. Working in our collaborative, close-knit team, you'll have direct impact and visibility while helping shape the future of Amazon's device experiences.
About You
You're a hands-on designer who thrives in a small, agile team environment where you can wear multiple hats and have direct impact. Your natural instinct is to make ideas tangible early in the process, using prototypes to validate concepts and test ambitious ideas. You have strong design fundamentals and stay current with UX trends and emerging technologies. You're comfortable working directly with stakeholders across all levels and can clearly articulate your design decisions. Most importantly, you're excited about the prospect of working in a team where your voice matters and your contributions directly influence product direction.
Key job responsibilities
Primary Responsibilities:
- Demonstrate expertise with industry-standard design and prototyping tools to translate ideas into realistic, interactive concepts
- Ensure that design solutions are tailored to the needs and behaviours of our customers
- Apply design and interaction principles to create coherent, intuitive, and engaging experiences
- Thrive in a team setting where autonomy and initiative are essential
Collaboration:
- Collaborate effectively with cross-functional teams, including stakeholders, designers, technologists, and researchers, to solve complex challenges
- Clearly communicate design concepts and rationale to stakeholders and team members
- Present design solutions and recommendations in a compelling and persuasive manner
Core Attributes:
- Exhibit a keen eye for detail and a deep understanding of human-centred design principles
- Approach design challenges with a solutions-oriented mindset, leveraging your design expertise to identify and implement innovative solutions
Growth & Development:
- Contribute to team culture and help establish best practices as we grow
- Maintain a growth mindset and demonstrate an eagerness to stay up-to-date with the latest UX trends, technologies, and best practices
- Actively engage in professional development opportunities to enhance your design skills and knowledge
A day in the life
On any given day you may be:
- Creating digital experiences that redefine customer interactions
- Working closely with our designers, researchers and technologists on innovative concepts
- Designing across platforms to bring beautiful interactions and experiences to life
- Creating and testing prototypes with immediate feedback loops
- Contributing to team knowledge sharing and skill-building sessions
- Presenting work directly to senior leadership
- Balancing multiple projects while maintaining high quality standards
About the team
Futures Design is the advanced concept design and incubation team within Amazon's Device and Services Design Group (DDG). We're responsible for exploring and defining think (very) big opportunities globally - so that we can better understand how new products and services might enrich the lives of our customers. We work on devices and services that are not yet on our roadmap, with the runway to invent and design category-defining transformational customer experiences.
The London Studio is a small but growing team of design specialists. As we explore future opportunities, we work closely together, sharing knowledge across design, technology, and research disciplines. Our size allows us to be nimble, while our position within Amazon gives us access to world-class resources and expertise.
Basic Qualifications
- Experience in delivering design solutions as a UX designer or interaction designer
- Have an available online portfolio
- Experience in visual design expertise demonstrated through mockups and style guides
Preferred Qualifications
- Experience working in a collaborative team and working directly with developers for implementation of designs
- Bachelor's degree in graphic design, interactive design, or equivalent
- Experience shipping innovative, successful consumer products
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
UX Research Lead - FTC
Posted 7 days ago
Job Viewed
Job Description
User Research Lead - Digital Products & Customer Experience
Location: Hybrid (Manchester, 3 days onsite)
Contract: Fixed-Term (12 Months)
Salary: 65,000 - 75,000 + Excellent Benefits Package
Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring user needs are at the heart of every design decision.
This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams.
The Role
As User Research Lead, you will:
Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence.
Drive user research strategies that uncover actionable insights and influence product, design, and business decisions.
Ensure consistency in research approaches and findings across multiple digital products and services.
Champion inclusive design by embedding accessibility research and working with users of diverse abilities.
Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development.
Encourage innovative methods and experimentation in research practices.
Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation.
Align research priorities with strategic goals to deliver maximum impact across customer journeys.
What You'll Bring
Strong background in user-centred research with experience in both qualitative and quantitative methods.
Previous leadership or mentorship experience in a research setting.
Proficiency with tools such as UserTesting, Hotjar, or similar usability and survey platforms.
Solid understanding of digital accessibility standards (e.g., WCAG) and inclusive research practices.
Experience working with cross-functional teams in an Agile or product-led environment.
Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders.
Familiarity with design systems and their relationship to research and usability standards.
Confident communicator and stakeholder manager, able to balance business needs with user priorities.
Why Apply?
Join a user-driven culture focused on meaningful digital experiences
Shape research direction across multiple high-impact digital products
Enjoy a flexible hybrid working model and collaborative environment
Access a competitive salary and well-rounded benefits
Make a real impact in a senior, fixed-term leadership role
Interested?
If you're ready to lead user research at a high level and support a team focused on inclusive, data-led design, we'd love to hear from you.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
UX Research Lead - FTC
Posted 7 days ago
Job Viewed
Job Description
User Research Lead - Digital Products & Customer Experience
Location: Hybrid (Manchester, 3 days onsite)
Contract: Fixed-Term (12 Months)
Salary: 65,000 - 75,000 + Excellent Benefits Package
Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring user needs are at the heart of every design decision.
This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams.
The Role
As User Research Lead, you will:
Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence.
Drive user research strategies that uncover actionable insights and influence product, design, and business decisions.
Ensure consistency in research approaches and findings across multiple digital products and services.
Champion inclusive design by embedding accessibility research and working with users of diverse abilities.
Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development.
Encourage innovative methods and experimentation in research practices.
Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation.
Align research priorities with strategic goals to deliver maximum impact across customer journeys.
What You'll Bring
Strong background in user-centred research with experience in both qualitative and quantitative methods.
Previous leadership or mentorship experience in a research setting.
Proficiency with tools such as UserTesting, Hotjar, or similar usability and survey platforms.
Solid understanding of digital accessibility standards (e.g., WCAG) and inclusive research practices.
Experience working with cross-functional teams in an Agile or product-led environment.
Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders.
Familiarity with design systems and their relationship to research and usability standards.
Confident communicator and stakeholder manager, able to balance business needs with user priorities.
Why Apply?
Join a user-driven culture focused on meaningful digital experiences
Shape research direction across multiple high-impact digital products
Enjoy a flexible hybrid working model and collaborative environment
Access a competitive salary and well-rounded benefits
Make a real impact in a senior, fixed-term leadership role
Interested?
If you're ready to lead user research at a high level and support a team focused on inclusive, data-led design, we'd love to hear from you.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
UX Research Lead - FTC
Posted 5 days ago
Job Viewed
Job Description
User Research Lead - Digital Products & Customer Experience
Location: Hybrid (Manchester, 3 days onsite)
Contract: Fixed-Term (12 Months)
Salary: £65,000 - £75,000 + Excellent Benefits Package
Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of online products and.
WHJS1_UKTJ
UX Research Manager (12month FTC)
Posted 4 days ago
Job Viewed
Job Description
UX Research Manager (FTC 12 months)
I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching 75 billion and over 450,000 customers.
For a simple, flat monthly fee they provide a secure home for your pensions, ISAs and investments. They offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
They also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
Key Responsibilities of a UX Research Manager:
Collaborate with Managers : Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences.
Ensure High-Quality Research Standards : Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights that drive user-centered designs.
Consistency in Research Across Products : Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand team to ensure research considers brand identity.
Mentor and Develop the Research Team : Provide leadership and mentorship, fostering an environment of continuous learning, professional growth, and research excellence within the team.
User-Centered Research Advocacy : Champion a user-centered research approach across the organisation. Ensure that user needs and feedback are at the forefront of strategic decision-making and product development processes.
Test and Research with Users with Disabilities : Prioritise research that includes users with disabilities, using a variety of methods such as usability testing, interviews, and observational studies to assess and address accessibility needs. Partner with accessibility specialists to identify and address pain points, ensuring that our products are usable and enjoyable for all users, regardless of their abilities.
Drive Innovation in Research Methods : Lead the exploration of innovative research methodologies, tools, and industry trends to keep the research team at the forefront of the field, enhancing research capabilities and insights.
Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing. Enable professional growth and continuous improvement in research practices.
Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods to gain new insights. Encourage creativity and ensure that research aligns with broader business objectives and user needs.
Conduct and Lead Research Critiques : Organize and facilitate regular research critique sessions, providing constructive feedback and fostering an open environment where team members can discuss and refine their work to achieve optimal research outcomes.
Skills & Experience Required:
Leadership and Team Management : Proven experience in leading, mentoring, and managing a team of UX researchers, fostering a collaborative, evidence-based, and innovative work environment.
User-Centered Research : Deep understanding of user-centered research principles, with experience in a range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, personas, and journey mapping to derive actionable insights that inform design.
Research Tools Proficiency : Expertise in industry-standard research tools for both qualitative and quantitative analysis, including usability testing software, survey tools, and data analysis platforms (e.g., UserTesting, UserZoom, Content Square, Hot Jar).
Design System and Accessibility Research Contribution : Experience contributing research insights to design systems, ensuring that the design system supports usability and accessibility standards across multiple platforms and products. Skilled in gathering user feedback on design components to ensure consistency and efficiency in design.
Digital Accessibility Expertise : Knowledge of digital accessibility standards and best practices (e.g., WCAG) with experience in conducting research with users of all abilities. Skilled in accessibility testing and usability assessments for users with disabilities to ensure inclusive product experiences.
Stakeholder Management and Expectation Setting : Strong ability to manage relationships and set clear expectations with stakeholders at all levels. Skilled in communicating research goals, timelines, and outcomes effectively to ensure alignment and transparency. Capable of balancing stakeholder needs with research objectives to prioritize projects that deliver the highest impact.
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UX Research Manager (12month FTC)
Posted 4 days ago
Job Viewed
Job Description
UX Research Manager (FTC 12 months)
I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching 75 billion and over 450,000 customers.
For a simple, flat monthly fee they provide a secure home for your pensions, ISAs and investments. They offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
They also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
Key Responsibilities of a UX Research Manager:
Collaborate with Managers : Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences.
Ensure High-Quality Research Standards : Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights that drive user-centered designs.
Consistency in Research Across Products : Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand team to ensure research considers brand identity.
Mentor and Develop the Research Team : Provide leadership and mentorship, fostering an environment of continuous learning, professional growth, and research excellence within the team.
User-Centered Research Advocacy : Champion a user-centered research approach across the organisation. Ensure that user needs and feedback are at the forefront of strategic decision-making and product development processes.
Test and Research with Users with Disabilities : Prioritise research that includes users with disabilities, using a variety of methods such as usability testing, interviews, and observational studies to assess and address accessibility needs. Partner with accessibility specialists to identify and address pain points, ensuring that our products are usable and enjoyable for all users, regardless of their abilities.
Drive Innovation in Research Methods : Lead the exploration of innovative research methodologies, tools, and industry trends to keep the research team at the forefront of the field, enhancing research capabilities and insights.
Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing. Enable professional growth and continuous improvement in research practices.
Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods to gain new insights. Encourage creativity and ensure that research aligns with broader business objectives and user needs.
Conduct and Lead Research Critiques : Organize and facilitate regular research critique sessions, providing constructive feedback and fostering an open environment where team members can discuss and refine their work to achieve optimal research outcomes.
Skills & Experience Required:
Leadership and Team Management : Proven experience in leading, mentoring, and managing a team of UX researchers, fostering a collaborative, evidence-based, and innovative work environment.
User-Centered Research : Deep understanding of user-centered research principles, with experience in a range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, personas, and journey mapping to derive actionable insights that inform design.
Research Tools Proficiency : Expertise in industry-standard research tools for both qualitative and quantitative analysis, including usability testing software, survey tools, and data analysis platforms (e.g., UserTesting, UserZoom, Content Square, Hot Jar).
Design System and Accessibility Research Contribution : Experience contributing research insights to design systems, ensuring that the design system supports usability and accessibility standards across multiple platforms and products. Skilled in gathering user feedback on design components to ensure consistency and efficiency in design.
Digital Accessibility Expertise : Knowledge of digital accessibility standards and best practices (e.g., WCAG) with experience in conducting research with users of all abilities. Skilled in accessibility testing and usability assessments for users with disabilities to ensure inclusive product experiences.
Stakeholder Management and Expectation Setting : Strong ability to manage relationships and set clear expectations with stakeholders at all levels. Skilled in communicating research goals, timelines, and outcomes effectively to ensure alignment and transparency. Capable of balancing stakeholder needs with research objectives to prioritize projects that deliver the highest impact.
UX Research Manager (12month FTC)
Posted 2 days ago
Job Viewed
Job Description
UX Research Manager (FTC 12 months)
I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
For a simple, flat monthly fee they provide a secure home.
UX Design Manager
Posted today
Job Viewed
Job Description
We're seeking an innovative, expansive problem solver to provide both inspiration and leadership to our Product Design team. This people leader will get the chance to guide their team through a journey of human-centered research to uncover insights that contribute to all phases of the design process while overseeing the creation of seamless product and service experiences across the Ford Credit portfolio of products. This role will be responsible for driving a healthy, inclusive culture, and orchestrating across a broad range of functions and features to produce unrivalled designs while encouraging collaboration, transparency and clarity between multiple offices, teams, and functions.
As a UX Manager, you will:
+ Help to develop and nurture a dedicated team with the right mix of skills to meet the needs of our product organisation, delivering best-in-class financial products
+ Lead and manage interdisciplinary teams through the research/design process to produce high-quality work that materially impacts our partners and customers
+ Champion the voice of the user and leverage inspiration to discover hidden opportunities
+ Demonstrate prowess for empathetic design that accounts for end-to-end user journeys extending across a manifold of users, geographies, devices, products, and services
+ Guide a team to improve both hard and soft skillsets, fostering designer growth and career development
+ Ensure the team advocates for the best solutions for Ford Credit customers by using thorough research techniques and strong design acuity
+ Establish relationships and work strategically with partners to help them determine where they should be focusing both time and resources
+ Ensure that the team produces material which aligns with the overall vision and strategy for Ford Credit
+ Apply critical thinking to challenge the status quo and traditional ways of working, pushing the team on the definition of interaction design excellence
+ Plan and scope projects and teams according to business needs and design opportunities, setting them up for success with an educated view on best practices
**The minimum requirements we seek:**
+ Bachelor's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree
+ 5+ years of experience leading highly effective product design teams
+ 5+ years working on highly collaborative teams, or other multidisciplinary teams
+ A solid portfolio demonstrating leadership skills and abilities
**Our preferred requirements:**
+ Master's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree
+ Strong verbal, written and visual presentation skills
+ Hands-on experience in research and design techniques including qualitative and quantitative methodologies
+ Experience in designing and/or facilitating group collaboration workshops to ensure strategic alignment
+ Experience in evangelising and explaining to others in the organisation about UX processes, methods, and benefits
+ Knowledge and experience in hands-on user experience design, user journey mapping, workflow analysis and requirements gathering
+ Experience partnering with both engineering and product teams
+ Experience using design thinking principles or methods in a formal, in-person setting.
+ Design operations experience a plus
+ Deployed AI solutions to improve the output, quality and/or efficiency of a Design team
+ Passionate about the automotive and transportation industry
**Additional Information:**
_The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability_
_This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements._
_As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions._
#LI-SN2 #FordCredit
**Requisition ID** : 48139