12,651 Technical jobs in the United Kingdom

Overview

We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally.

• The Technical support team communicates articulately and probes intelligently to gain insight into the customers' experience and better understand any problems they may encounter.
• We fulfil a range of daily technical tasks, and we are looking for an individual with attention to detail. You will provide ongoing training to ensure our teams are well equipped to succeed.
• Troubleshoot, you will communicate with ticket reporters to update on any issues to highlight and escalate urgent resolutions.
• Utilizing diagnostic tools to identify/resolve system issues while converting operational insights into product improvements that elevate client satisfaction metrics.

• Educational Background: Hold a Bachelor's degree or higher in Computer Science or related fields.
• Database Proficiency: Skilled in SQL and other database languages, able to perform data and issue analysis via scripts, and create necessary business views or data models to aid in business analysis and issue identification.
• Communication Skills: Possess excellent Chinese and English communication abilities, with a talent for summarizing and refining customer requirements, translating them into technical language, and collaborating with internal teams to troubleshoot and enhance products.
• Analytical Skills: Demonstrate clear logical thinking with strong analytical and summarizing capabilities, adept at categorizing common issues, investigating their root causes, and driving resolutions.
• Experience: Preference given to candidates with experience in e-payment and fintech, as well as those with development experience.

WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel that they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing and retaining a team from a variety of backgrounds, perspectives, and skills.

We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.

In addition, we also provide reasonable accommodation to applicants with disabilities during our recruiting process - please contact (email protected).

• Entry level

• Full-time

• Information Technology

Job Title: Technical Support Specialist
Contract Type: 12 months
Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training)
Salary: 14 per hour
Location: Solihull, B90 8AJ

Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided.

Key Responsibilities

• Deliver technical support services in Remote Patient Monitoring and CRM devices.
  
  
• Provide accurate technical information to customers in response to inquiries and field reports.
  
  
• Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting.
  
  
• Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives.
  
  
• Provide technical and clinical assistance to Regulatory Affairs personnel when required.
  
  
• Collaborate with international teams to resolve product and clinical issues involving overseas customers.
  
  

• Experience in a support, troubleshooting, or customer service role (degree preferable).
  
  
• Strong customer engagement and interpersonal skills.
  
  
• Excellent verbal and written communication skills.
  
  
• Proficiency in using analytical tools and software.
  
  
• Ability to work collaboratively in a fast-paced, dynamic environment.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

• Process payments for parking permits and maintain accurate records in line with procedural guidelines.
• Respond to service requests related to parking and payments, resolving issues within defined parameters.
• Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.
• Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.

• In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.
• Solid understanding of health and safety regulations and approved codes of practice.
• Familiarity with the London Permit Scheme and its operational framework.
• Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.
• Full, clean UK manual driving licence.

Automotive Technical Support

12 Month FTC | Full Time | Office Based | Basildon | £44k +

We are currently seeking an Automotive Technical Support professional to provide expert technical assistance on Commercial Vehicle (CV) products across the UK and Ireland dealer network. This is a dynamic, office-based role focused on diagnostics, issue resolution, and collaboration across multiple stakeholders.

Key Responsibilities:

• Respond promptly and effectively to technical enquiries raised by dealers via internal systems, email, or by telephone.
li>Provide advanced diagnostic support and root cause analysis, helping dealers enhance their self-sufficiency in technical fault diagnosis.
• Coordinate on-site field activities in conjunction with other members of the technical support team.
• Facilitate the sharing of technical information across internal departments and contribute to knowledge base development via troubleshooting and written technical content.
• Support product quality processes by addressing configuration issues and liaising with central departments (e.g., Quality, Product Support, Product Validation).
• Ensure critical market issues are identified, prioritised appropriately, and communicated to global product lines, with clear feedback provided to internal teams and external stakeholders.
• Escalate unresolved or high-priority issues to second-level support or relevant technical management, ensuring timely resolution in line with service expectations.
• Provide additional technical support to Service Zone Managers and Key Accounts where required.

Required Skills & Experience:

• Advanced technical knowledge of commercial vehicles, including both diesel and electric vehicle (EV) systems.
• Practical experience with diagnostics systems, CAN systems, and vehicle electrics.
• Previous experience in the motor vehicle industry, ideally with a manufacturer or importer.
• Engineering qualification or equivalent relevant experience.
• Strong team player with a proactive approach and a focus on delivering high-quality customer service.
• High level of computer literacy, including proficiency in Microsoft Excel and PowerPoint.

Key Competencies:

• Excellent written and verbal communication skills.
• Proactive, assertive, and capable of working independently under pressure.
• Strong interpersonal skills and the ability to work effectively in a team-based environment.
• Structured and efficient problem-solving abilities.
• Must have the right to work in the UK.

Ready to take the next step in your career?  If you're looking for a new opportunity where you can grow and thrive, we want to hear from you today!

To apply, contact Julie or Aimee at One to One Personnel on (phone number removed), or send your CV directly to (url removed) or (url removed)

IT Technical Support

Location : Welwyn garden city (5 days on-site required)

Contract Length : 12 months.

Rate: 300 per day inside umbrella

Join Our Team as an IT Technical Support Specialist!

Our client is seeking an enthusiastic IT Technical Support Specialist to join their dynamic team! If you thrive in a fast-paced environment, enjoy solving complex issues, and are ready to support critical technology systems, we want to hear from you!

About the Role:

As an IT Technical Support Specialist, you will play a vital role in providing exceptional support to both our customers and colleagues across various technology platforms. Collaborating closely with Product, Engineering, and Infrastructure teams, you'll ensure timely resolutions and keep everyone informed throughout the process.

Key Responsibilities:

• Investigate and diagnose technology issues reported by users.
• Collaborate with peers, systems analysts, and managers to resolve or escalate incidents.
• Identify wide-impact issues and engage relevant teams to resolve them within SLA.
• Provide meeting room support and assist the Events team in delivering seamless support for executive events.
• Work with third-party contractors for major events (e.g., Tesco results broadcasts).
• Collaborate with technology teams (AV, Networks, Meeting Room Support) for testing during large-scale events.
• Maintain ownership of issues, ensuring timely updates for stakeholders.
• Stay updated with technology trends to improve resolution times and share insights with the team.
• Identify and implement process improvements while publishing knowledge base articles for new issues.
• Generate reports on ticket volumes and collaborate with the team to provide on-site support five days a week.
• Be available for occasional out-of-hours/weekend support for planned activities.

To excel in this role, you should have:

• Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management.
• Proficiency in ITSM tools (e.g., ZenDesk, Service Now).
• Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security tooling.
• Familiarity with meeting room technologies (Cisco TP, MTR) and network troubleshooting.
• Excellent communication skills and a customer-focused mindset.
• Experience in a 24/7 shift environment with strong call handling skills.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Technical Support Engineer – Twister IT Solutions is looking for an experienced Technical Support Engineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex.

About us:

Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our dedicated team provides reliable, tailored technology solutions.

Fantastic company package include:

• Salary: Competitive salary ranging from £28,500 per annum depending on experience.
• Holiday: 20 days holiday per year. This excludes public holidays.
• Pension: The company is part of the government workplace pension scheme.
• Other: Opportunities for professional development and career progression

About the role:

As an experienced Technical Support Engineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be the first line of assistance, addressing a variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 – 17:00

Duties and Responsibilities include:

• Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. 
• Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. 
• Perform regular checks on customer infrastructure, backups, and monitoring systems, taking action when necessary. 
• Collaborate on IT projects and participate in the internal escalation process to assist fellow support staff. 
• Maintain and update systems through routine maintenance, ensuring optimal performance for all clients. 

About You:

As a Technical Support Engineer, you will be a driven and highly motivated individual with at least 3 years of experience in a technical support role within an MSP environment . You’ll bring strong technical skills in Microsoft Windows Server, Active Directory, and networking. Your hands-on experience in onsite support will make you an asset to the team. You’ll thrive in collaborative settings, building strong client relationships while staying ahead of emerging technologies to deliver exceptional IT solutions. Successful applicants will also hold a Full UK Driver’s License (Manual preferred for access to company van).

If you have the relevant skills and experience for this Technical Support Engineer role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: Technical Support Engineer, IT Support Engineer, Senior, Lead Technical Support Engineer, Senior Helpdesk Engineer, Technical Support Analyst, DNS, DHCP Administration, SQL, BitDefender, PSA, RMM, Document Management tools, Antivirus, SharePoint, MS Office 365, 1st Line Support, First Line Support

INDH

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Technical Support Engineer - MVHR & Heat Pumps
Salary: 45,000-50,000 + benefits
Location: London Bridge (Hybrid - office & home-based)

We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a Technical Support Engineer to join their expanding team.

In this role, you'll be providing responsive technical support to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs).

This is not a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key.

Key Responsibilities:

• Provide technical support on MVHR, heat pumps and EAHPs to clients, installers, and partners.
• Respond quickly to technical queries, troubleshooting, and fault resolution.
• Support product testing, commissioning, and ongoing performance improvements.
• Liaise with the sales/commercial team, offering technical expertise during customer discussions.
• Maintain up-to-date technical documentation and training materials.

About You:

• Experience with MVHR and heat pumps (EAHP experience desirable).
• Strong mechanical/engineering background - ideally a degree or equivalent in mechanical, building services, or HVAC engineering.
• Excellent communication skills - able to explain technical issues clearly and confidently.
• A proactive, customer-focused approach, with the ability to respond quickly and effectively.

What's on Offer:

• Salary circa 45,000-50,000 + benefits.
• Hybrid working (London Bridge office + home).
• Opportunity to join a small, innovative manufacturer at an exciting stage of growth.

If you are a Mechanical Site Manager with the required experience and certifications, please contact Lily at Tech-People on (phone number removed) , or email your CV to (url removed)
Tech-People is a leading recruitment agency in M&E and Construction. We are committed to building a diverse workforce that reflects the communities in which we operate.

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution.

£46,350 per annum - and half day on Friday!

Comprehensive benefit package including generous pension contributions and private health

A good understanding of PLC/HMI control systems is essential.

If you do have a good all round electro-mechanical background and are looking to join a Company that invests heavily in their people, and are at the forefront in what they do, then we would like to hear from you!