4424 Administrative jobs in Dudley

Tactical Merchandiser – Sutton Coldfield
Flexible, part time zero hour contract
Pay Rate – £12.21 Per hour + 30p per mile mileage
Location Allowance if applicable

Full UK Driving licence plus use of vehicle required.

With 33 distribution centres and more than 22,000 customers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.  It’s all thanks to the colleagues behind our nightly miracles. We know the future holds 
incredible opportunities - for our customers, our business, and your career.

About the role:

As an Instore Tactical Merchandiser, you’ll bring products to life out in the world on the shop floor. You’ll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You’ll take pride in first-class standards, creating and maintaining 
visually impactful displays, and building strong relationships with store colleagues and managers. You’ll be the person who 
keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You’ll take charge of your own 
cost-effective journey plan and make every visit count. If you’re someone who thrives on autonomy and loves to engage with 
others, this role is for you. Click on the link below to read the full job description. 

What we can offer you

As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you:

• Holiday Pay, Contributory Pension Scheme, Health Shield Care Plan
• Access to our Colleague Assistance Programme, Hardship fund and access to Mental Health Allies
• Refer a friend scheme, share save scheme and more!

About you

Previous Merchandising experience would be advantageous but not mandatory. However, you will need:

• A friendly confident personality with a can do attitude.
• Excellent communication skills, high integrity and reliable.
• To be located within 15 miles of advertised area.
• Ability to work on own initiative and make the right decisions under pressure.
• Full commitment to providing excellent customer service.

Please note: you must have the right to work in the UK to be considered for this position.

Whether you’re looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App : Get paid on demand !

• Access to our Benefits Suite .

• Has an over all passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

• An Emergency Response Qualification is desirable not but essential for this role.

About the team:

The Broker liaison team support the bank by taking the inbound mortgage calls from mortgage intermediaries who require information with regards to new or current lending, further advances, and for support with our broker portal.

What you will be doing:

In this varied role, you will have the opportunity to speak to mortgage intermediaries answering new business enquiries, resolving any queries they may have, and escalating complaints where required whilst delivering excellent customer service at all times.

You will work within a positive and supportive team, with access to a clear progression matrix to support your career goals!

Your responsibilities will include:

• Supporting the Broker Journey by using skills and knowledge to deal with queries from Intermediaries through all communication methods for new lending
• Delivering a high standard of customer service
• Providing clear clarification for declined cases
• Dealing with internal departments where required
• Liaising with our Business Development Managers to provide them ongoing support
• Participate actively in telephone campaigns where required for intermediaries
• Resolving technical queries and escalate where necessary
• Identifying and escalate any instances of fraud or other suspicious activities

What's in it for you?

We offer a base salary of £25,000 and a competitive benefits package including:

• Enhanced family-focused benefits
• Hybrid-working *3 days in the office, 2 at home
• Annual bonus opportunity

About us:

OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment!

Please use this link to see the fantastic benefits available at OSB: OSB Careers

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous experience in a customer service environment with a confident telephone manner.
• Advanced skills in respect of communication and delivering a high level of customer service.
• Intermediate skills in respect of attention to detail and ability to learn new processes and procedures.
• Previous experience working within the Financial Services industry is desirable but not essential.

Next steps:

Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process: OSB Careers

We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self.

Diversity, Equity & Inclusion

Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We're committed to creating an inclusive space where everyone feels empowered to apply - even if you don't check every box.

We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We're proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all."

#INDLP

Senior Notice Processing Clerk - Sandwell - Full-Time; 40 hours per week - £31,366 D.O.A.

Do you have experience in a Notice Processing role? Do you have excellent customer service and admin skills? 

We have an opening for a highly focused person to join the Notice Processing team in Sandwell. You will be an integral part of the team lending clerical and customer service support to all customers. This role requires excellent communication skills as you will be dealing with members of the public in various forms including phone and email. You will be processing appeals and dealing with enquiries and complaints.

What will you do?

• Ensure that all correspondance  received is answered in a timely and professional  manner and within contractual KPI’s
• Undertake clerical tasks in relation to the given contract(s) to help ensure that all KPI’s and SLA’s are met.
• Use specialist, technical and professional knowledge to help deliver high-quality customer service ensuring APCOA meets statutory obligations in accordance with relevant legislation, codes of practice and advisory/regulatory guidance.
• Provide relevant and technical direction, support and training to colleagues (and guide the decisions they make).
• Research, report and analyse performance management information to make useful recommendations for process and performance progress (and advise management in their decision making).
• Where required lead a team of people to deliver projects and plan the capacity, ability and work schedules fittingly.

What will you bring?:

• Minimum 12 months’ Notice processing experience is essential*
• Previous customer service experience.
• Experience of dealing with customer complaints through following practices
• The aptitude to effectively and confidently communicate with members of the public, team members and the management team both verbally and non-verbally.
• Aptitude to work to tight timescales & stretching objectives correspondence received is answered in a timely and professional manner and within contractual KPI’s
• It is essential that a good understanding of the BPA, the parking industry, Notice Processing, PoPLA, DVLA, PoFA and our clients KPI’s be attained.
• The skill to learn, retain and access knowledge of relevant legislation and guidelines pertinent to the contract.

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App : Get paid on demand !

• Access to our Benefits Suite .

• Has an over all passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

• An Emergency Response Qualification is desirable not but essential for this role.

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App : Get paid on demand !

• Access to our Benefits Suite .

• Has an over all passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

• An Emergency Response Qualification is desirable not but essential for this role.

Senior Product Manager - Hybrid (Birmingham/Manchester/London/Bristol/Leeds) - Up to 64K

We're looking for multiple Senior Product Managers to lead the delivery of large-scale digital transformation projects. You'll work closely with clients to shape product vision, develop roadmaps, and guide agile teams through discovery and delivery.

What you'll be doing:

• Leading multidisciplinary teams to design user-centred digital services
• Translating business goals and user needs into prioritised plans
• Managing backlogs, writing user stories, and refining delivery outcomes
• Coaching others in agile approaches and supporting successful project delivery

What we're looking for:

• Strong product management experience in agile, client-facing settings
• Experience working for a consultancy-style business.
• Confidence working with senior stakeholders and technical teams
• Ability to balance business priorities with user needs and technical feasibility
• Passion for collaborative working and making meaningful impact

What's in it for you:

• Competitive salary with progression built in
• Flexible working and remote-friendly culture
• Excellent benefits including pension, wellbeing support, health cover and more
• UK-wide opportunities with relocation support available

We welcome applications from all backgrounds. If you're ready to shape impactful digital services and grow as a product leader, we'd love to hear from you.

• Managing customer accounts and responding to queries
• Supporting customers and handling general admin and service tasks
• Finance Admin including raising invoices, reconciling payments
• Updating systems and ensuring accurate records
• Helping with logistics, paperwork, and ad hoc tasks across the team

• Experience in a similar finance/admin/customer-facing role
• Comfortable working with numbers and financial processes
• Great attention to detail and a proactive mindset
• Clear, confident communicator (written and verbal)
• A team player who takes ownership and enjoys variety

• Office Based Role: Newcastle-Under-Lyme
• Salary: £28,000 - £30,000 Pro Rata
• Mon – Fri: Approx 30 hours per week with flexibility around start and finish times
• Free on-site parking

Business Rates Administrator

Pay: 14.36 / 15.58 DOE, 37 hours per week, Mon-Fri

Length: 3 months

Location: Newcastle-under-Lyme ST5 1BL / hybrid / remote for experienced candidate only

Are you an experienced Business Rates Administrator?

Are you available immediately?

Opus People Solutions are recruiting on behalf of Newcastle-under-Lyme for an experienced Business Rates Administrator to join their Customer Hub Services.

Key responsibilities:

• Verification of rates bills issued by billing authorities against data held in an internal database in respect of properties throughout the area of the council
• Process all changes in NEC RB Live from the clients document management system
• Apply exemptions, discounts and rateable value changes
• Pursuing refunds on behalf of clients, ensuring timely collections and accurate cash allocation

We are seeking a skilled Business Rates Administrator who has knowledge of Business rates legislation to process moves in and out of businesses, billing, collection and recovery of business rate debt. You must have experience of using the Local Government systems like NEC RB Live and , good numeracy skills, ideally previous experience with cash and financial reconciliations, ability to work on own initiative and as part of a small & wider team. Council tax experience would be beneficial.

Post is offered on temporary basis, salary based on experience with hybrid approach or remote working for the right candidate only.

If you posses the required knowledge, please apply or contact us now!