What Jobs are available for Council in the United Kingdom?

We're recruiting an experienced and customer-focused Council Tax Officer for a 3-month assignment, with a strong focus on telephone-based customer support. This is a high-volume, frontline role where you'll play a key part in helping residents understand their Council Tax responsibilities while ensuring accurate administration in line with legislation.

If you thrive in a fast-paced environment, enjoy solving problems over the phone and have solid Council Tax processing experience, this role offers an immediate start and a structured workload with clear performance targets.

The Role
·Handle a high volume of inbound calls, providing clear advice and support to residents regarding billing, liability, discounts and exemptions.
·Accurately register new Council Tax accounts and process changes in household circumstances.
·Apply relevant discounts, disregards and exemptions in line with current Council Tax legislation and policy.
·Ensure all actions are accurately recorded and systems are updated promptly, using MRI/Academy.
·Provide excellent customer service with a calm, professional and empathetic approach, even in challenging conversations.
·Work to service-level targets and contribute to a high-performing revenues team.

Key Requirements
·Proven experience working as a Council Tax Officer in a local authority environment.
·Strong knowledge of Council Tax legislation, liability rules and discount/exemption criteria.
·Confident telephone manner with the ability to explain complex information clearly to residents.
·Experience using Academy / MRI Council Tax systems.
·Highly organised with strong attention to detail and accurate case recording.
·Able to work at pace and manage a steady volume of telephone-based casework.

What you need to do now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from revenues and benefits professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Council Tax Officer

East Hertfordshire

£24ph

Location:  Hybrid (office/homeworking)

We’re seeking a proactive and experienced Council Tax Officer  to join our dynamic team for a 3-month assignment. This role is heavily focused on telephone-based customer interaction , supporting residents with Council Tax billing, registration, and the application of discounts and exemptions in line with current legislation.

Key Responsibilities:

• Handle a high volume of inbound calls  relating to Council Tax queries
• Accurately register new accounts and apply relevant discounts and exemptions
• Ensure compliance with all applicable Council Tax legislation
• Maintain detailed records and update  MRI/Academy system accordingly

What You’ll Need:

• Proven experience as a Council Tax Officer
• Strong working knowledge of Council Tax legislation
• Confident telephone manner and excellent communication skills
• Experience using the Academy IT system

This is a fast-paced role ideal for someone who thrives on phone-based work and enjoys helping people navigate complex information with clarity and empathy.

To find out more information please contact (url removed)
Recruitment is done in line with safe recruitment practices.

We are an equal opportunity agency.

Client

Local Authority in Barking

Job Title

Council Tax Officer

Pay Rate

22.54 an hour PAYE/29.42 an hour UMBRELLA

Hours

36 Hours a week(Mon-Fri)9AM-5PM

Duration

3 Month Contract

Location

FULLY HOME BASED

Description

We are looking for experienced Council Tax officers as the work will involve billing and recovery work. Ie Doing move in and outs, applying reliefs, setting up payment arrangements etc.

• Must have used Academy and Enterprise systems within the last year
• Must have more than 3 years Council Tax experience
• Must be able to work on billing and recovery work

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

• Manage and maintain council tax and business rates accounts
• Identify liable parties, calculate charges, and issue accurate bills
• Take enforcement action to recover outstanding debts
• Advise on complex cases and legislation
• Support and train colleagues to ensure consistent, high-quality service
• Contribute to process and system improvements

• Proven experience in council tax and business rates administration within a local authority
• Strong knowledge of revenues legislation and recovery processes
• Excellent attention to detail and communication skills
• Ability to manage complex cases effectively

Overview of the role:

As a Council Tax & Benefits Officer, you'll be responsible for handling customer enquiries, processing claims, and providing accurate, timely advice. You'll work both independently and collaboratively, helping to improve service delivery

This is a hybrid role, office attendance required on Tuesdays and Fridays

Responsibilities and Duties

• You'll report to a Council Tax and Benefits Team Manager.
• Enjoy the flexibility of working across various service points, along with opportunities to work remotely.
• Be part of a collaborative, supportive team, delivering a high-quality service and providing excellent support to customers.
• Help shape the Council's reputation by promoting a positive image through every interaction.
• Some roles may include home visits, offering a varied and dynamic working environment.
• Build strong working relationships with colleagues, service users, and external partners to ensure seamless service delivery.
• Take ownership of a specific area of work, keeping your team informed and driving service improvements.
• Stay organised and focused to ensure key deadlines are consistently met.
• Experience using NEC Revs & Bens and NECDM is essential.

If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV.

*Referral Scheme*
If you are not interested in this role but know someone else who might be, don't forget that we offer up to 500 in vouchers if you refer a friend to us and we place them in the job.

INDSCGJD

We are seeking a motivated and skilled individual to join a shared Revenues & Benefits service that is committed to delivering excellence in the administration, billing, and recovery of Council Tax.

Location:
The successful candidate will be primarily based at the main office but may occasionally be required to work across various sites within the service area.

Key Responsibilities:

• Provide administrative and clerical support as part of a team responsible for the billing, collection, and recovery of Council Tax.

• Communicate effectively with members of the public through face-to-face interactions, telephone conversations, and written correspondence.

• Accurately input, update, and retrieve data using computer systems and relevant software.

• Interpret and apply complex and evolving legislation related to Council Tax administration.

• Manage and prioritise workloads to meet operational deadlines while maintaining a high level of accuracy.

• Work collaboratively within a team environment while also demonstrating the ability to work independently when required.

Essential Skills and Qualifications:

• Strong communication skills, both verbal and written, to interact professionally with the public and colleagues.

• Proficient computer skills with the ability to learn and use specialised software effectively.

• GCSEs at Grade C or above in Mathematics and English, or equivalent vocational/academic qualifications or experience.

• Ability to understand and apply complex and changing legislation.

• Excellent organisational skills with a focus on accuracy and attention to detail.

Desirable Experience:

• Previous experience in Local Authority Revenues and Benefits administration.

• Familiarity with Civica or other Council Tax management software systems.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

THIS IS AN UNPAID ROLE

Role Title : Council Facilitator

Role Nature : Volunteer

Location : Home-based

The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change.

What will you be doing?

We are seeking dynamic, self-starting VOLUNTEERS interested in joining our organization as Council Facilitators at the Fellowship Scheme Bureau overseeing the BCI Fellowship Scheme.

As a member of the Executive Officer Grade, you will work in this role side by side with the Principal Assistant Director-General and Principal Executive Officer (Fellowship Scheme) (PEO(F)) helping with operational and administrative tasks as needed. You will also be responsible for ensuring meetings are effectively organized and minuted, maintaining effective records and administration, and upholding the legal requirements of governing documents, charity law, and company law.

Responsibilities:

• Producing research briefings for Council Fellows’ consumption;
• Assisting in the management of Council projects on blockchain and various climate change policy areas;
• Liaising with the PEO(F) and Council Fellows to plan meetings;
• Receiving agenda items from committee members;
• Drafting and circulating agendas, discussion papers, and reports;
• Taking minutes at Council meetings;
• Circulating approved minutes;
• Checking that agreed actions are carried out;
• Keeping up-to-date contact details (i.e. names, addresses, and telephone numbers) of Council Fellows;
• Filing minutes and reports;
• Maintaining a diary of future meetings.

Requirements

Skills & Abilities:

• Excellent oral communication skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels;
• Excellent English writing;
• Close attention to detail;
• Excellent organizational skills and ability to balance competing work demands;
• Respectful and effective interpersonal relations;
• Ability to analyze and synthesize complex topics of discussion and write them up in concise minutes;
• Ability to work under pressure and keep deadlines for the preparation of documentation for the council;
• Ability to work according to policies and procedures.

General & Specialist Knowledge:

• Advanced Microsoft Word, Powerpoint, Excel, and Outlook;
• Basic knowledge of Airtable and/or Trello;
• Some knowledge of topics central to the BCI such as climate change, climate finance, and blockchain technology preferred.

Education & Training:

• A good degree in Public or Business Administration or similar;
• Experience with project administration or management.

Relevant Experience:

• 2+ years experience as a Project Officer or as an Executive Assistant;
• Experience in working independently and with teams to meet deadlines in a timely manner.

Benefits

What difference will you make?

Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network.

Benefits you will get from volunteering with BCI are enormous and some include:

• You will hone or learn new skills including research, presentation, writing, professional etiquette,
• Your mind will be mentally stimulated, hence providing you with a sense of purpose;
• You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and
• Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection.

Selection Process

As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI’s policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment.

Section A: Verbal and Numerical Reasoning (20 multiple-choice questions)

Section B: Situation Judgement Test (20 multiple-choice questions)

Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role)

Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.

Social Worker – Safeguarding Team
£42 per hour
Swindon Borough Council

Swindon Borough Council is seeking an experienced and dedicated Social Worker to join its Safeguarding Team . This is an exciting opportunity to work within a service that is passionate about improving the lives of children and families through strong partnership working, innovative practice, and a supportive team environment.

Swindon is a forward-thinking local authority with a strong commitment to relationship-based social work and early intervention. The council’s children’s services have developed a culture built on stability, collaboration, and reflective practice — where staff are supported to deliver excellent outcomes for children and young people.

Swindon offers a manageable caseload structure, high-quality supervision, and a genuine focus on professional development. You’ll be joining a team where your voice is heard, your expertise is valued, and your impact is seen every day.

• Hold a caseload of children and families requiring safeguarding and protection
• Undertake comprehensive assessments and implement clear, outcome-focused plans
• Lead child protection investigations and attend case conferences and court when required
• Build and maintain meaningful relationships with children and families
• Work in partnership with multi-agency professionals to ensure a holistic safeguarding approach

• Social Work England registration
• Significant post-qualified experience in Safeguarding, Child Protection, or Children in Need
• Strong assessment, analysis, and risk management skills
• Excellent communication and report-writing abilities
• Commitment to promoting positive change through child-centred practice

• £42 per hour
• Hybrid working with flexibility between home and office
• Supportive management structure and reflective supervision
• Excellent professional development opportunities
• Be part of a progressive and forward-looking council

Governance Lawyer (and Deputy Monitoring Officer)

£48,945 - £53,082 per annum

Full time, Permanent

Closing Date: Monday 3rd November 2025

We have an exciting opportunity for a Governance Lawyer to join our team.

The main purpose of your role will be to support the Monitoring Officer and wider team in maintaining good governance to ensure the Council’s responsibilities are effectively managed and decisions are made in a lawful, clear and transparent manner.

You will provide expert and legal advice to Members and Officers at all levels, leading on the preparation of decision reports to Cabinet/Council and key committees.  You will support the development of governance processes and training to support the Council in compliance with legal practice and the Councils Constitution.

To be successful in this role, you will a qualified Solicitor/Barrister or CILEX.

You will have significant experience of advising Members and Officers on good governance arrangements, with a detailed, comprehensive and practical understanding of public law principles, local government law, governance and constitutional issues.

You will also have excellent written and verbal communication skills, with the ability to analyse complex information and present advice, reports and accounts clearly and credibly to a variety of audiences.

With proven success in building and sustaining effective relationships, you will be resilient, tenacious and have the ability to think strategically and proactively, reassess tasks and devise solutions to meet changing priorities and tight deadlines.

To act as a Deputy Monitoring Officer and to aid and assist the Monitoring officer in the discharge of their roles and responsibilities.

This is a varied and interesting role and a great opportunity to be part of a dynamic and innovative local authority, and we would love to hear from you.

Why choose Braintree District Council?

Braintree District Council is an ambitious and forward-thinking authority with a vision of creating a great place for our residents and businesses.

As a Council our role is as a guardian of the place and its people; where residents live well in healthy and resilient communities; a well-connected district with high-quality homes delivered with the infrastructure and a place which attracts and provides good employment opportunities.

We are becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community and are committed

Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are:

• Flexible working
• Hybrid working arrangements are available in this role (home/office based) subject to business need
• Free parking
• Local government pension scheme
• Learning and development for all staff
• Staff recognition schemes
• Extensive health and wellbeing programme including discounted gym membership.