83 Council jobs in the United Kingdom

Overview of the role:

As a Council Tax & Benefits Officer, you'll be responsible for handling customer enquiries, processing claims, and providing accurate, timely advice. You'll work both independently and collaboratively, helping to improve service delivery

This is a hybrid role, office attendance required on Tuesdays and Fridays

Responsibilities and Duties

• You'll report to a Council Tax and Benefits Team Manager.
• Enjoy the flexibility of working across various service points, along with opportunities to work remotely.
• Be part of a collaborative, supportive team, delivering a high-quality service and providing excellent support to customers.
• Help shape the Council's reputation by promoting a positive image through every interaction.
• Some roles may include home visits, offering a varied and dynamic working environment.
• Build strong working relationships with colleagues, service users, and external partners to ensure seamless service delivery.
• Take ownership of a specific area of work, keeping your team informed and driving service improvements.
• Stay organised and focused to ensure key deadlines are consistently met.
• Experience using NEC Revs & Bens and NECDM is essential.

If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV.

*Referral Scheme*
If you are not interested in this role but know someone else who might be, don't forget that we offer up to 500 in vouchers if you refer a friend to us and we place them in the job.

INDSCGJD

Our London Borough is looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role.

Key Responsibilities:

• Assess and process Housing Benefit and Council Tax Reduction claims.

• Administer and collect Council Tax liabilities and handle overpayments.

• Support vulnerable residents, offering guidance and signposting where appropriate.

• Deliver high-quality customer service across various contact channels.

• Contribute to service improvement, performance tracking, and legislative compliance.

• Mentor new staff and support less experienced colleagues (SO2 responsibilities).

• Assist in preparing responses to complaints and liaise with external stakeholders.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack.

If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).

Candidates must be:

• Confident in operating under Procurement Act 2023
  • Includes timely publishing of notices under the Act
• Procurement Act 2023 Practitioner (Government Commercial College TPP training)
• Will be involved in end to end (requirement to award, no contract management) procurement of Goods, Services, Works (except ICT, Social Care, Light Touch)
• Confident in using eTendering system (Proactis preferable but training can be provided)
• Able to work independently
• Hands on: drafting documents, notices etc
• Proactive approach: actively working on allocated matters and seeking specialist input where required
• Willing to 'do the doing' there will be no admin support, we have a number of projects to be progressing
• Once a week in the office (currently Tuesday)

If you are interested in this role please send your updated CV in the first instance.

An exciting opportunity has arisen for a Revenues Officer (Council Tax) to join our motivated and professional Council Tax team.

We are looking for a committed individual with a passion for excellent customer service and attention to detail. In this role, you'll support the day-to-day functions of the Council Tax team to ensure the efficient and effective collection of Council Tax.

• Carry out all aspects of Council Tax administration, including registration, billing, and recovery.

• Handle external telephone enquiries on a rota basis and liaise with internal departments as necessary.

• Maintain and update Council Tax records daily using Capita Academy software.

• Review exception reports and maintain accurate records and statistics, ensuring appropriate action is taken.

• Provide clear written responses to customer queries and liaise with members of the public or their representatives.

• Support the shared service managers with administrative and clerical tasks.

• Adhere to health and safety legislation and uphold the Council's Code of Conduct and Equal Opportunities Policy.

• Carry out any other duties appropriate to the post as required.

We are seeking a focused and enthusiastic team player who embraces learning and is adaptable to change. You'll bring a commitment to providing high-quality service and improving outcomes for our residents.

You will have:

• Strong numeracy skills with the ability to manipulate and analyse numerical data.

• Excellent verbal and written communication skills, with a strong customer focus.

• Previous experience in a similar role or environment.

• A supportive and collaborative approach, with the ability to guide less experienced colleagues.

• Proficiency in Microsoft Office and confidence using online systems to update and interrogate data.

• The ability to manage your workload, meet deadlines, and maintain accuracy under pressure.

• A methodical approach with strong attention to detail.

• Resilience in handling difficult situations and maintaining a calm, professional manner.

• A commitment to learning relevant legislation and continuously improving your customer service skills.

Joining our Council Tax team means being part of a service that makes a real difference to our community. We offer a supportive environment where your growth and development are encouraged, and your contributions are valued.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Immediate Start Available

Hybrid Solicitor - Redbridge Council

Salary : £180 Per Hour
Hours : 36 Hours
Working Schedule : Monday to Friday
Contract Length : 6 Month Contract
Location : (Apply online only) High Road, Ilford, Greater London, IG1 1DE

Job Details

Hybrid working with 2 Days in the office.

Main duties are

Work closely with Senior Surveyor and Maintenance manager to deliver tasks Instructing them to survey properties with legal cases

Weekly 1-1 meetings with Desktop surveyor and Maintenance Manager to discuss outstanding cases and update with reports Day to day correspondence with cases

Agresso for Reactive Maintenance

Work closely with Finance for settlement claims

Communicate effectively with residents, colleagues, contractors, lawyers, board members and Council representatives both verbally and in writing Liaising with 3rd parties during claims

Creating and managing the database for disrepair claims for AM

Creating a central base for storing case (letters of claim)

Updating the Iken database

Overseeing central disclosure of the Housing Conditions Pre-action protocol

Perusing expert reports and Scott schedule

Liaising and negotiating on settlements

Assistance with drafting

If this role is of interest and you have all of the above please apply with your most recent CV, Daniel Walsh will then be in touch to discuss.

Immediate Start Available

Job Alert - Brokerage Officer - Wiltshire Council

Salary : 225 Per Day
Hours: 37 Hours
Working Schedule : Monday to Friday
Role : 3 Months
Location : Bythesea Road, BA148JN

Job Details

Our team is responsible for sourcing care packages and placements for vulnerable adults and children.

As a Brokerage Officer, you will source services, run tender offers, and consider options and resource creatively to ensure best value and customer centred packages of care are successfully sourced.

You will collaborate closely with colleagues to ensure that brokerage activity meets their needs and corporate requirements.

We are looking for a candidate who thrives in a high-pressure environment and the ability to prioritise and co-ordinate workloads.

Proven use for IT, such as Microsoft Excel is essential.

If this is of interest please apply with your most recent CV and Daniel Walsh will be in touch.

We are recruiting for a Painter and Decorator for the local Council in Bournemouth, Dorset

The job is to assist the Decorating team to help them with general painting duties within council properties.

This is an immediate start for the successful applicant. The job is temporary 3 month contract to start with but could run longer depending on workload. (Future Permanent opportunities available)

Ideal .

THIS IS AN UNPAID ROLE

Role Title : Council Facilitator

Role Nature : Volunteer

Location : Home-based

The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change.

What will you be doing?

We are seeking dynamic, self-starting VOLUNTEERS interested in joining our organization as Council Facilitators at the Fellowship Scheme Bureau overseeing the BCI Fellowship Scheme.

As a member of the Executive Officer Grade, you will work in this role side by side with the Principal Assistant Director-General and Principal Executive Officer (Fellowship Scheme) (PEO(F)) helping with operational and administrative tasks as needed. You will also be responsible for ensuring meetings are effectively organized and minuted, maintaining effective records and administration, and upholding the legal requirements of governing documents, charity law, and company law.

Responsibilities:

• Producing research briefings for Council Fellows’ consumption;
• Assisting in the management of Council projects on blockchain and various climate change policy areas;
• Liaising with the PEO(F) and Council Fellows to plan meetings;
• Receiving agenda items from committee members;
• Drafting and circulating agendas, discussion papers, and reports;
• Taking minutes at Council meetings;
• Circulating approved minutes;
• Checking that agreed actions are carried out;
• Keeping up-to-date contact details (i.e. names, addresses, and telephone numbers) of Council Fellows;
• Filing minutes and reports;
• Maintaining a diary of future meetings.

Requirements

Skills & Abilities:

• Excellent oral communication skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels;
• Excellent English writing;
• Close attention to detail;
• Excellent organizational skills and ability to balance competing work demands;
• Respectful and effective interpersonal relations;
• Ability to analyze and synthesize complex topics of discussion and write them up in concise minutes;
• Ability to work under pressure and keep deadlines for the preparation of documentation for the council;
• Ability to work according to policies and procedures.

General & Specialist Knowledge:

• Advanced Microsoft Word, Powerpoint, Excel, and Outlook;
• Basic knowledge of Airtable and/or Trello;
• Some knowledge of topics central to the BCI such as climate change, climate finance, and blockchain technology preferred.

Education & Training:

• A good degree in Public or Business Administration or similar;
• Experience with project administration or management.

Relevant Experience:

• 2+ years experience as a Project Officer or as an Executive Assistant;
• Experience in working independently and with teams to meet deadlines in a timely manner.

Benefits

What difference will you make?

Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network.

Benefits you will get from volunteering with BCI are enormous and some include:

• You will hone or learn new skills including research, presentation, writing, professional etiquette,
• Your mind will be mentally stimulated, hence providing you with a sense of purpose;
• You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and
• Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection.

Selection Process

As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI’s policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment.

Section A: Verbal and Numerical Reasoning (20 multiple-choice questions)

Section B: Situation Judgement Test (20 multiple-choice questions)

Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role)

Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.

Legal Compliance Officer – Harlow Council 

Job Purpose:

To support the Legal Services department with statutory and organisational compliance through the provision of general and specialised activities across all areas of the Service.

The Role:

• To have responsibility for managing requests for information received under FOIA and EIR and to respond on behalf of the Council to all hybrid FOIA requests, seeking support from the Legal Services Manager in cases of complex requests.
• To have responsibility for responding to personal data requests (Subject Access Requests) made under DPA 2018 and GDPR, seeking support from the Legal Services Manager in cases of complex requests.
• To take the lead on managing and responding to internal and third-party personal data sharing requests under DPA 2018 and GDPR, seeking support from the Legal Services Manager in cases of complex requests.
• To be responsible for undertaking processes and requirements for compliance with and reaccreditation of the Legal Service’s LEXCEL accreditation.
• To have responsibility for the processing and prompt payment of invoices in accordance with agreed timescales using the Council’s systems

Duties Include but Not Limited to –

• Access and monitor information requests received under FOIA that require the disclosure of information from multiple departments/services of the Council (“hybrid FOIA requests”) using the Council’s electronic system.
• Ensure that hybrid FOIA requests are answered within the statutory timeframes.
• Draft and send response letter and disclosure of requested information to the FOIA requestor
• Provide advice and assistance to departmental FOI officers in relation to the answering of FOIA requests and any applicable exemptions, seeking support from the Legal Services Manager in cases of complex requests.
• Access and monitor personal data requests (“Subject Access Requests”) under DPA and GDPR using the Council’s electronic system.
• Draft and send the SAR response letter.
• Ensure that personal data requests are answered within the statutory timeframes.