106 Council jobs in the United Kingdom

We are seeking a motivated and skilled individual to join a shared Revenues & Benefits service that is committed to delivering excellence in the administration, billing, and recovery of Council Tax.

Location:
The successful candidate will be primarily based at the main office but may occasionally be required to work across various sites within the service area.

Key Responsibilities:

• Provide administrative and clerical support as part of a team responsible for the billing, collection, and recovery of Council Tax.

• Communicate effectively with members of the public through face-to-face interactions, telephone conversations, and written correspondence.

• Accurately input, update, and retrieve data using computer systems and relevant software.

• Interpret and apply complex and evolving legislation related to Council Tax administration.

• Manage and prioritise workloads to meet operational deadlines while maintaining a high level of accuracy.

• Work collaboratively within a team environment while also demonstrating the ability to work independently when required.

Essential Skills and Qualifications:

• Strong communication skills, both verbal and written, to interact professionally with the public and colleagues.

• Proficient computer skills with the ability to learn and use specialised software effectively.

• GCSEs at Grade C or above in Mathematics and English, or equivalent vocational/academic qualifications or experience.

• Ability to understand and apply complex and changing legislation.

• Excellent organisational skills with a focus on accuracy and attention to detail.

Desirable Experience:

• Previous experience in Local Authority Revenues and Benefits administration.

• Familiarity with Civica or other Council Tax management software systems.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

About the Role
London Borough of Newham is seeking an experienced and highly motivated 'Commissioner - Education and Inclusion' to support the delivery of strategic commissioning activities within our Education Commissioning function. This role is instrumental in ensuring effective planning, procurement, monitoring, and review of education provision, including services for children and young people with SEND and Alternative Provision (AP) aged 0-25.
Reporting to the Assistant Director - SEND and Inclusion, you will work collaboratively across internal teams and with external stakeholders to drive forward commissioning priorities, support contract and performance management, and ensure services meet statutory responsibilities and provide high-quality outcomes.
This is a hybrid working role, requiring 1-2 days per week onsite in Newham, with the remainder remote.

Key Responsibilities
Deliver and support a range of education commissioning projects, aligned with statutory requirements and local strategic priorities.
Analyse and interpret complex data (e.g. service usage, needs assessments, costs, feedback) to inform commissioning decisions.
Lead or support performance and contract monitoring activities, identifying underperformance and areas for service improvement.
Assist in the development of service specifications, procurement documentation, and the evaluation of tenders for new or revised education services.
Maintain robust commissioning processes and governance frameworks including quality assurance and financial compliance.
Engage with children, young people, families, schools, providers, and multi-agency stakeholders to understand service needs and experiences.
Work across departments including legal, finance, procurement, education, health, and social care to coordinate commissioning activity and ensure compliance.
Conduct market and provider analysis to ensure the sustainability and suitability of local education provision.
Stay up to date with national policy, legislative changes, and best practice to inform continuous service development.
Prepare and present concise reports, briefings, and dashboards to managers and elected members.
Champion equality, diversity, and inclusion in all commissioning work and uphold the Council's values and behaviours.
Person Specification

Essential Skills and Experience:
Proven experience in education, health, or social care commissioning, contract management, and procurement processes.
Strong understanding of SEND and Alternative Provision frameworks and relevant statutory guidance.
Excellent analytical skills with the ability to manipulate, interpret and present data clearly to various audiences.
Experience of project or programme management, including planning, coordination, delivery and evaluation.
Strong communication, negotiation, and stakeholder management skills.
Demonstrable experience of working in multi-agency environments, particularly across education, health, and care.
Ability to work effectively using Office 365 tools including Word, Excel, Teams, and SharePoint.

If you are interested in this role please send your updated CV in the first instance.

One of our local authority clients is looking for an experienced Billing and Recovery Officer to support their Revenues team on a short-term assignment. This role is crucial to maintaining effective billing and recovery processes for Council Tax , ensuring compliance with legislation and maintaining high collection rates.

You'll be part of a busy and customer-focused team, helping residents manage their liabilities while supporting the council's income generation goals.

• Administer Council Tax recovery processes, including issuing reminders, final notices, summonses , and managing liability order actions.

• Handle incoming queries from residents via telephone, email, and written correspondence, providing accurate advice and negotiating affordable repayment plans .

• Manage referrals to and communications with external enforcement agents , including decisions on returned cases.

• Represent the Council in magistrates' court hearings relating to Council Tax liability, as required.

• Ensure accurate data entry and contribute to compiling performance statistics and supporting system testing as needed.

• Work collaboratively across departments to ensure a joined-up approach to corporate debt recovery , aligned with relevant legislation and policies.

• Manage your own workload efficiently to meet team objectives and service standards.

• Promote and maintain a respectful, inclusive approach in all customer and colleague interactions.

To be successful in this role, you will need:

• Previous experience in a Council Tax billing or recovery role within a local authority or similar setting.

• A good understanding of Council Tax legislation, recovery enforcement tools, and the legal framework around debt collection.

• Strong communication and negotiation skills, with the ability to engage empathetically with vulnerable customers.

• Familiarity with Council Tax system Northgate & OpenRevenues .

• Availability to commit to the full duration of the assignment.

This is a great opportunity to join a supportive Revenues team in a key frontline role. If you're available immediately (or soon), and bring the right experience, we'd love to hear from you.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Immediate Start Available

Job Alert - Personal Advisor - Caerphilly Council

Salary : 115 Per Day
Hours: 37 Hours
Working Schedule : Monday to Friday
Contract Length : 3 Months
Location : Tredomen House, Ty Tredomen, Nelson Road, Hengoed, CF82 7WF

Job Details

To provide a Personal Advisor service, as required by the Children (Leaving Care) Act 2000 and Social Services and Well Being (Wales) Act 2014.

To provide Category 1 (eligible), Category 2 (relevant) and Category 3 (former relevant) young people with advice (including practical advice) and support to enable them to move successfully onto independent living.

In addition advice and support will be provided to Category 4 (reconnecting to care), Category 5 (previously subject of a SGO) and Category 6 (previously Looked After but not qualifying as a care leaver) young people where appropriate.

To co-work Category 1 and 2 young people and case manage Category 3 (4, 5 ,6) young people.

The Personal Advisor will be supervised by the 16 Plus Senior Practitioner and managed by the Team Manager within the 16 Plus Service, and will be an independent service.

DETAILED TASK PROFILE

Service Provision

Category 1 and 2 Young People

To provide advice, guidance and support including practical support to young people in line with promoting independence, this can include supporting young people with budgeting and assisting them in purchasing items for their own property.

To complete the My Pathway Planner document with young people.

To assist the social worker in the assessment and preparation of the Pathway Plan.

To assist the social worker in the preparation of the reviews of the Pathway Plan.

To attend pathway plan reviews.

To promote the wishes and feelings of young people.

To co-ordinate the provision of services as identified in the Pathway Plan.

To assist young people in their preparation in Pathway Planning; by providing advice, support and guidance to ensure that their Pathway Plans properly reflect their individual strengths, aspirations and needs.

To provide written and verbal reports as required by the social worker to assist in assessing and monitoring of the young persons progress.

To develop effective working relationships.

To work with other colleagues internally and externally as identified in the Pathway Plan.

To ensure young peoples needs are being met.

To ensure the service is informed about individual young peoples progress and wellbeing, while also informing the case manager if any specific needs are not being met.

To provide a flexible approach and support the Social worker in responding to crisis situations as they arise.

To maintain regular contact with young people.

To become key worker and have case responsibility for young people who cease to be looked after (whether this happens before they reach 18 or when they reach legal adulthood at 18), in discussion with Social Worker and Team Manager.

To support young people who may be known to the Youth Offending Service or Probation.

To provide advice, guidance and support including practical support to young people in line with promoting independence, this can include supporting young people with budgeting and assisting them in purchasing items for their own property.

To complete risk assessments when necessary.

To co-ordinate the provision of services as identified in the Pathway Plan

To maintain regular contact with young people who are care leavers, and ensure tracking of young people where possible and age appropriate.

To prepare for and review Pathway Plan every 6 months or when there is a significant change, in line with the Social Services and Well Being Act.

To ensure young peoples needs are being met. To ensure the service is informed about individual young peoples progress and wellbeing, informing the Team Manager if any specific needs are not being met.

To ensure information is accurately recorded in a timely manner using the appropriate method to ensure data collection is accurate.

To provide a flexible approach and respond to crisis situations as they arise.

To support young people in a manner that promotes their wishes, feelings and independence.

To inform the Team Manager if the young persons needs or circumstances change, which could be deemed too complex for a personal advisor to mange.

To work with other professionals and outside organisations

Administration

To arrange access to translation, interpreter and advocacy services as appropriate.

Using information technology to maintain accurate, current evidence planning, consultation, action taken and monitoring of outcomes.

To be aware of and to follow the administration procedures and processes of the service.

To maintain accurate case recording and use the Social Services database.

To comply with relevant procedures and policies.

To contribute to the overall effectiveness of the team, its aims and meeting targets and performance management requirements.

To take part in duty rotas.

To be committed to personal development and to attend appropriate training.

To be available on a rota basis to carry out office duty.

To be able to work flexible hours.

To receive supervision from the Assistant Team Manager in line with the supervision policy.

To participate in supervision, training and professional development as appropriate to the advisor role.

To be accountable for the actions outlined in supervision.

Is this is a role of interest please apply with your most recent CV and Daniel will be in touch to discuss.

About the Role
London Borough of Newham is seeking an experienced and highly motivated 'Commissioner - Education and Inclusion' to support the delivery of strategic commissioning activities within our Education Commissioning function. This role is instrumental in ensuring effective planning, procurement, monitoring, and review of education provision, including services for children and young people with SEND and Alternative Provision (AP) aged 0-25.
Reporting to the Assistant Director - SEND and Inclusion, you will work collaboratively across internal teams and with external stakeholders to drive forward commissioning priorities, support contract and performance management, and ensure services meet statutory responsibilities and provide high-quality outcomes.
This is a hybrid working role, requiring 1-2 days per week onsite in Newham, with the remainder remote.

Key Responsibilities
Deliver and support a range of education commissioning projects, aligned with statutory requirements and local strategic priorities.
Analyse and interpret complex data (e.g. service usage, needs assessments, costs, feedback) to inform commissioning decisions.
Lead or support performance and contract monitoring activities, identifying underperformance and areas for service improvement.
Assist in the development of service specifications, procurement documentation, and the evaluation of tenders for new or revised education services.
Maintain robust commissioning processes and governance frameworks including quality assurance and financial compliance.
Engage with children, young people, families, schools, providers, and multi-agency stakeholders to understand service needs and experiences.
Work across departments including legal, finance, procurement, education, health, and social care to coordinate commissioning activity and ensure compliance.
Conduct market and provider analysis to ensure the sustainability and suitability of local education provision.
Stay up to date with national policy, legislative changes, and best practice to inform continuous service development.
Prepare and present concise reports, briefings, and dashboards to managers and elected members.
Champion equality, diversity, and inclusion in all commissioning work and uphold the Council's values and behaviours.
Person Specification

Essential Skills and Experience:
Proven experience in education, health, or social care commissioning, contract management, and procurement processes.
Strong understanding of SEND and Alternative Provision frameworks and relevant statutory guidance.
Excellent analytical skills with the ability to manipulate, interpret and present data clearly to various audiences.
Experience of project or programme management, including planning, coordination, delivery and evaluation.
Strong communication, negotiation, and stakeholder management skills.
Demonstrable experience of working in multi-agency environments, particularly across education, health, and care.
Ability to work effectively using Office 365 tools including Word, Excel, Teams, and SharePoint.

If you are interested in this role please send your updated CV in the first instance.

Immediate Start Available

Job Alert - Personal Advisor - Caerphilly Council

Salary : 115 Per Day
Hours: 37 Hours
Working Schedule : Monday to Friday
Contract Length : 3 Months
Location : Tredomen House, Ty Tredomen, Nelson Road, Hengoed, CF82 7WF

Job Details

To provide a Personal Advisor service, as required by the Children (Leaving Care) Act 2000 and Social Services and Well Being (Wales) Act 2014.

To provide Category 1 (eligible), Category 2 (relevant) and Category 3 (former relevant) young people with advice (including practical advice) and support to enable them to move successfully onto independent living.

In addition advice and support will be provided to Category 4 (reconnecting to care), Category 5 (previously subject of a SGO) and Category 6 (previously Looked After but not qualifying as a care leaver) young people where appropriate.

To co-work Category 1 and 2 young people and case manage Category 3 (4, 5 ,6) young people.

The Personal Advisor will be supervised by the 16 Plus Senior Practitioner and managed by the Team Manager within the 16 Plus Service, and will be an independent service.

DETAILED TASK PROFILE

Service Provision

Category 1 and 2 Young People

To provide advice, guidance and support including practical support to young people in line with promoting independence, this can include supporting young people with budgeting and assisting them in purchasing items for their own property.

To complete the My Pathway Planner document with young people.

To assist the social worker in the assessment and preparation of the Pathway Plan.

To assist the social worker in the preparation of the reviews of the Pathway Plan.

To attend pathway plan reviews.

To promote the wishes and feelings of young people.

To co-ordinate the provision of services as identified in the Pathway Plan.

To assist young people in their preparation in Pathway Planning; by providing advice, support and guidance to ensure that their Pathway Plans properly reflect their individual strengths, aspirations and needs.

To provide written and verbal reports as required by the social worker to assist in assessing and monitoring of the young persons progress.

To develop effective working relationships.

To work with other colleagues internally and externally as identified in the Pathway Plan.

To ensure young peoples needs are being met.

To ensure the service is informed about individual young peoples progress and wellbeing, while also informing the case manager if any specific needs are not being met.

To provide a flexible approach and support the Social worker in responding to crisis situations as they arise.

To maintain regular contact with young people.

To become key worker and have case responsibility for young people who cease to be looked after (whether this happens before they reach 18 or when they reach legal adulthood at 18), in discussion with Social Worker and Team Manager.

To support young people who may be known to the Youth Offending Service or Probation.

To provide advice, guidance and support including practical support to young people in line with promoting independence, this can include supporting young people with budgeting and assisting them in purchasing items for their own property.

To complete risk assessments when necessary.

To co-ordinate the provision of services as identified in the Pathway Plan

To maintain regular contact with young people who are care leavers, and ensure tracking of young people where possible and age appropriate.

To prepare for and review Pathway Plan every 6 months or when there is a significant change, in line with the Social Services and Well Being Act.

To ensure young peoples needs are being met. To ensure the service is informed about individual young peoples progress and wellbeing, informing the Team Manager if any specific needs are not being met.

To ensure information is accurately recorded in a timely manner using the appropriate method to ensure data collection is accurate.

To provide a flexible approach and respond to crisis situations as they arise.

To support young people in a manner that promotes their wishes, feelings and independence.

To inform the Team Manager if the young persons needs or circumstances change, which could be deemed too complex for a personal advisor to mange.

To work with other professionals and outside organisations

Administration

To arrange access to translation, interpreter and advocacy services as appropriate.

Using information technology to maintain accurate, current evidence planning, consultation, action taken and monitoring of outcomes.

To be aware of and to follow the administration procedures and processes of the service.

To maintain accurate case recording and use the Social Services database.

To comply with relevant procedures and policies.

To contribute to the overall effectiveness of the team, its aims and meeting targets and performance management requirements.

To take part in duty rotas.

To be committed to personal development and to attend appropriate training.

To be available on a rota basis to carry out office duty.

To be able to work flexible hours.

To receive supervision from the Assistant Team Manager in line with the supervision policy.

To participate in supervision, training and professional development as appropriate to the advisor role.

To be accountable for the actions outlined in supervision.

Is this is a role of interest please apply with your most recent CV and Daniel will be in touch to discuss.

One of our local authority clients is looking for an experienced Billing and Recovery Officer to support their Revenues team on a short-term assignment. This role is crucial to maintaining effective billing and recovery processes for Council Tax , ensuring compliance with legislation and maintaining high collection rates.

You'll be part of a busy and customer-focused team, helping residents manage their liabilities while supporting the council's income generation goals.

• Administer Council Tax recovery processes, including issuing reminders, final notices, summonses , and managing liability order actions.

• Handle incoming queries from residents via telephone, email, and written correspondence, providing accurate advice and negotiating affordable repayment plans .

• Manage referrals to and communications with external enforcement agents , including decisions on returned cases.

• Represent the Council in magistrates' court hearings relating to Council Tax liability, as required.

• Ensure accurate data entry and contribute to compiling performance statistics and supporting system testing as needed.

• Work collaboratively across departments to ensure a joined-up approach to corporate debt recovery , aligned with relevant legislation and policies.

• Manage your own workload efficiently to meet team objectives and service standards.

• Promote and maintain a respectful, inclusive approach in all customer and colleague interactions.

To be successful in this role, you will need:

• Previous experience in a Council Tax billing or recovery role within a local authority or similar setting.

• A good understanding of Council Tax legislation, recovery enforcement tools, and the legal framework around debt collection.

• Strong communication and negotiation skills, with the ability to engage empathetically with vulnerable customers.

• Familiarity with Council Tax system Northgate & OpenRevenues .

• Availability to commit to the full duration of the assignment.

This is a great opportunity to join a supportive Revenues team in a key frontline role. If you're available immediately (or soon), and bring the right experience, we'd love to hear from you.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.