232 Crm jobs in the United Kingdom

CRM Manager – Spider is recruiting on behalf of an international equine charity for a full-time, permanent CRM Manager to join their Norwich-based team , managing their CRM system and with the flexibility of remote working.

Why them

Join a respected international charity dedicated to nurturing the bond between horses and humans through compassion and practical support. With a focus on ensuring every horse is treated with care and respect, the organisation creates positive impact across 300 communities in 17 countries. Be part of this dynamic team and help transform lives—for both horses and people.

Fantastic company benefits include:

• Competitive Salary: On offer is a competitive salary of £37,500 per annum
• Holiday: Minimum of 31 days’ annual leave (including public holidays and charity shutdown between Christmas and New Year) 
• Pension scheme
• Employee extras such as: Remote working, death in service benefit, cash health plan, paid employee sickness.

About the role:

As a CRM Manager , you will play a vital role in supporting and maintaining their business-critical CRM system, transitioning from alms.NET to Microsoft Dynamics 365 in the coming years. Reporting to the Director of Fundraising, you will collaborate closely with the IT and Communications teams to manage and optimise CRM processes, ensuring effective data management and compliance. You will be the product manager of their CRM, steering the change request process while fostering collaboration across departments. Working hours will be 40 per week for this role, working remotely.

Main duties and responsibilities:

• Manage and maintain the CRM, ensuring effective data quality processes and compliance with GDPR. 
• Collaborate with IT to enhance CRM security and user management. 
• Oversee the implementation of Dynamics 365 configurations and manage data integrations. 
• Provide training and support to staff on CRM functionalities, enhancing cross-departmental collaboration. 
• Monitor CRM performance, manage user requests, and build strong relationships with third-party suppliers.

About you:

As a CRM Manager , you are a proactive CRM professional with a passion for data quality and compliance. Your advanced knowledge of CRM systems, combined with your ability to convey technical information to non-technical colleagues, sets you apart. You thrive in collaborative environments and possess strong interpersonal skills that help you build lasting relationships across teams and stakeholders. With a keen eye for detail and a commitment to delivering exceptional service, you’re ready to contribute to the success of the charity and make a positive impact.

Please note: This position is remote, but you must be a resident of the United Kingdom with the necessary right to work documentation. Attendance at their head office in Norfolk will be required a minimum of six times per year at your own expense. 

If you have all the relevant skills and experience for the CRM Manager role and would like to be considered, please apply by forwarding an up-to-date CV including an opening paragraph as to why you are interested in this role, as soon as possible. We look forward to hearing from you.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

Additional keywords: CRM Manager, CRM Analyst, CRM Specialist, Marketing Operations Manager, Customer Success Manager, Relationship Manager, Microsoft Dynamics, 365, alms.NET, Compliance, Data Management

INDL

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CRM Manager
Office-Based | Manchester
38,000 - 45,000 per annum

On behalf of our client, we are seeking an experienced CRM Manager to join a growing team in Manchester. This is a fantastic opportunity for someone who can combine strategic thinking with hands-on CRM delivery to build stronger customer relationships and help drive business growth.

About the Role
In this role, you'll take ownership of planning and executing customer engagement strategies that boost loyalty and retention. Working with HubSpot, you'll manage the end-to-end delivery of campaigns, from data segmentation through to performance analysis.

Key Responsibilities:

• Develop and implement a clear CRM strategy that aligns with wider business goals.
• Oversee the management, segmentation and analysis of customer data to inform personalised campaigns.
• Plan and deliver targeted multi-channel CRM campaigns to engage and retain customers.
• Use HubSpot to automate workflows, manage lead nurturing and monitor customer journeys.
• Create tailored content and messaging that speaks directly to customer needs.
• Analyse campaign performance, report on key metrics and identify opportunities to improve ROI.
• Work closely with sales, marketing and customer service teams to ensure a joined-up approach.
• Test and refine campaigns using A/B testing and other performance measures.

What We're Looking For:

• Minimum of 3 years' experience in a CRM, email marketing or customer retention role.
• Strong hands-on experience with HubSpot.
• Proven ability to analyse and manage customer data to deliver effective campaigns.
• Confident in marketing automation and personalisation techniques.
• Excellent communication and collaboration skills.
• Highly organised with strong attention to detail.
• Must be comfortable working full-time in the Manchester office.

Salary & Benefits:

• 38,000 - 45,000 per annum, depending on experience
• Generous annual leave allowance
• Company bonus scheme
• Pension contribution
• Regular company socials and team events

If you're ready to take the next step in your CRM career and want to make a real impact for our client, we'd love to hear from you.

CRM Developer
Southampton / Hybrid (3 days in office per week)
Permanent

Deerfoot Recruitment is assisting a leading organisation in its search for a talented CRM Developer to join its growing IT team in Southampton. This role offers the chance to shape and deliver innovative solutions within Microsoft Dynamics 365 CRM , supporting business transformation across multiple functions.

The role
As a CRM Developer, you will design, develop, and implement custom solutions within Dynamics 365 CRM. You will work closely with stakeholders to translate business needs into scalable technical solutions, while also supporting integration, data migration, testing, and ongoing system enhancements.

Key Responsibilities:

• Work with the business to define requirements and features, ensuring that robust, scalable, and secure CRM features are developed using Microsoft Dynamics 365.
• Customise Dynamics 365 CRM entities, forms, views, and so on.
• Design and implement seamless integrations between Dynamics 365 CRM and other enterprise systems, including ERP, third-party applications, and cloud services.
• Plan and execute data migration strategies from legacy systems to Dynamics 365 CRM.
• Provide ongoing support, troubleshooting, and maintenance for the Dynamics 365 CRM.
• Assist in developing training materials and provide technical support to end users, ensuring smooth adoption of new features and enhancements.

Key skills & experience:

• Strong hands-on experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing, Field Service)
• Proficiency with the Power Platform (Power Apps, Power Automate, Power BI)
• Experience in custom workflows, plugins, and integrations
• Knowledge of C#, .NET, JavaScript, TypeScript, SQL Server
• Familiarity with Azure services, REST APIs, and data migration tools desirable

Keywords & Beneficial Experience:
Microsoft Dynamics 365, CRM Developer, Dynamics 365 Developer, CRM Technical Consultant, Power Platform, Microsoft Dataverse, C#, .NET, JavaScript, TypeScript, Web Technologies, Software Developer, Integration Developer, Application Developer.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

CRM Developer
Southampton / Hybrid (3 days in office per week)
Permanent

Deerfoot Recruitment is assisting a leading organisation in its search for a talented CRM Developer to join its growing IT team in Southampton. This role offers the chance to shape and deliver innovative solutions within Microsoft Dynamics 365 CRM , supporting business transformation across multiple functions.

The role
As a CRM Developer, you will design, develop, and implement custom solutions within Dynamics 365 CRM. You will work closely with stakeholders to translate business needs into scalable technical solutions, while also supporting integration, data migration, testing, and ongoing system enhancements.

Key Responsibilities:

• Work with the business to define requirements and features, ensuring that robust, scalable, and secure CRM features are developed using Microsoft Dynamics 365.
• Customise Dynamics 365 CRM entities, forms, views, and so on.
• Design and implement seamless integrations between Dynamics 365 CRM and other enterprise systems, including ERP, third-party applications, and cloud services.
• Plan and execute data migration strategies from legacy systems to Dynamics 365 CRM.
• Provide ongoing support, troubleshooting, and maintenance for the Dynamics 365 CRM.
• Assist in developing training materials and provide technical support to end users, ensuring smooth adoption of new features and enhancements.

Key skills & experience:

• Strong hands-on experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing, Field Service)
• Proficiency with the Power Platform (Power Apps, Power Automate, Power BI)
• Experience in custom workflows, plugins, and integrations
• Knowledge of C#, .NET, JavaScript, TypeScript, SQL Server
• Familiarity with Azure services, REST APIs, and data migration tools desirable

Keywords & Beneficial Experience:
Microsoft Dynamics 365, CRM Developer, Dynamics 365 Developer, CRM Technical Consultant, Power Platform, Microsoft Dataverse, C#, .NET, JavaScript, TypeScript, Web Technologies, Software Developer, Integration Developer, Application Developer.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

CRM Manager
Office-Based | Manchester
38,000 - 45,000 per annum

On behalf of our client, we are seeking an experienced CRM Manager to join a growing team in Manchester. This is a fantastic opportunity for someone who can combine strategic thinking with hands-on CRM delivery to build stronger customer relationships and help drive business growth.

About the Role
In this role, you'll take ownership of planning and executing customer engagement strategies that boost loyalty and retention. Working with HubSpot, you'll manage the end-to-end delivery of campaigns, from data segmentation through to performance analysis.

Key Responsibilities:

• Develop and implement a clear CRM strategy that aligns with wider business goals.
• Oversee the management, segmentation and analysis of customer data to inform personalised campaigns.
• Plan and deliver targeted multi-channel CRM campaigns to engage and retain customers.
• Use HubSpot to automate workflows, manage lead nurturing and monitor customer journeys.
• Create tailored content and messaging that speaks directly to customer needs.
• Analyse campaign performance, report on key metrics and identify opportunities to improve ROI.
• Work closely with sales, marketing and customer service teams to ensure a joined-up approach.
• Test and refine campaigns using A/B testing and other performance measures.

What We're Looking For:

• Minimum of 3 years' experience in a CRM, email marketing or customer retention role.
• Strong hands-on experience with HubSpot.
• Proven ability to analyse and manage customer data to deliver effective campaigns.
• Confident in marketing automation and personalisation techniques.
• Excellent communication and collaboration skills.
• Highly organised with strong attention to detail.
• Must be comfortable working full-time in the Manchester office.

Salary & Benefits:

• 38,000 - 45,000 per annum, depending on experience
• Generous annual leave allowance
• Company bonus scheme
• Pension contribution
• Regular company socials and team events

If you're ready to take the next step in your CRM career and want to make a real impact for our client, we'd love to hear from you.

Monday to Friday, 8:30am - 5:00pm
26,000 per annum

Key Responsibilities:

• Maintain and update the CRM system with projects, architect details, quotes, and contact data
• Assist with CRM database management, reporting, and data cleansing
• Collaborate with internal teams (marketing, sales, customer relations) to deliver CRM comms and campaigns
• Support customer journey development and data quality improvements
• Coordinate ongoing internal projects and provide administrative support
• Compile performance reports weekly, monthly, and quarterly
• Drive CRM database growth through data capture initiatives

Ideal Candidate Will Have:

• Previous experience using CRM platforms (e.g., Salesforce, HubSpot, Dynamics, etc.)
• Strong communication and organisational skills
• Ability to manage multiple projects and priorities effectively
• Excellent attention to detail and a proactive attitude
• Solid experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) and Adobe Pro
• An understanding of commercial business processes and a willingness to take initiative

What You'll get in Return:

• Performance-related bonus
• 26 days holiday + bank holidays (including Christmas shutdown)
• Health & wellbeing programme (opt-in private healthcare)
• Company pension
• Life Assurance (1x salary)
• Access to mental health first aiders
• Training & development opportunities
• Reward & recognition schemes
• Free on-site parking
• Regular company events

If you're a CRM-savvy professional looking for your next challenge in a supportive and forward-thinking company, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.