Customer experience jobs are in demand across the UK, with opportunities spanning many industries. Companies seek professionals skilled in enhancing customer journeys, boosting satisfaction, and building strong customer relationships.
Roles range from customer service representatives and support agents to customer success managers and experience designers. These positions require skills in communication, problem-solving, and empathy, with a focus on data analysis to understand and improve customer interactions.
Growth in customer-centric strategies creates a constant need for talented people. This career path is well-suited for individuals who enjoy working with people and want to make a real difference to business success.
Roles range from customer service representatives and support agents to customer success managers and experience designers. These positions require skills in communication, problem-solving, and empathy, with a focus on data analysis to understand and improve customer interactions.
Growth in customer-centric strategies creates a constant need for talented people. This career path is well-suited for individuals who enjoy working with people and want to make a real difference to business success.
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What People Ask
| What does a customer experience role typically involve? |
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A customer experience role focuses on improving interactions a customer has with a company. Responsibilities might include mapping customer journeys, gathering feedback, and implementing strategies. The goal is always to create positive and seamless experiences.
| What skills are needed for a customer experience job? |
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Customer experience roles often require excellent communication and interpersonal skills. Problem-solving and analytical capabilities are needed to identify areas for improvement. The ability to empathize with customer needs is also crucial.
| What is the typical salary range for a customer experience professional in the UK? |
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The salary range for customer experience roles in the UK varies greatly. Entry-level positions might start around £25,000 per year, while more experienced professionals can earn upwards of £60,000 or more depending on experience, location, and company size.
| What are some common career paths in customer experience? |
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Common career paths include customer experience specialist, analyst, or manager. Senior roles like customer experience director or chief customer officer are available with more experience. Opportunities also exist in consulting or specific industries.
| Who are the top employers for customer experience in the UK? |
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Top employers for customer experience roles in the UK include companies such as John Lewis & Partners, British Airways, and Barclays. These organisations often have dedicated customer experience teams focused on improving customer satisfaction.
Date Posted
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45,228 Customer Experience jobs in the United Kingdom
0
Customer Experience Manager
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Permanent
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Cheshire, North West
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WS Audiology
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Salary : £40000 Annually
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Posted 1 day ago
1
Customer Experience Manager
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Permanent
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London, London London
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Ford & Stanley Recruitment
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Salary : £40000 - £45000 Annually
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Posted 1 day ago
2
Customer Experience Manager
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Full Time
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EC1 London, London London
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Ford & Stanley Recruitment
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05.04.2025
3
Customer Experience Manager
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Greater London, London London
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c2c (Trenitalia c2c Ltd)
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Posted today
4
Customer Experience Manager
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Foundation Recruitment
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Posted today
5
Customer Experience Manager
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Proximity Recruitment
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Posted today
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6
Customer Experience Manager
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Leeds
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Ligentia
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Posted today
7
Strategic Customer Experience Manager
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Stroud
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Ecotricity
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Posted today
8
Customer Experience Executive
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Permanent
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Bramhall, North West
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Pearson Whiffin Recruitment Ltd
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Salary : £23500 - £25000 Annually
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Posted 1 day ago
9
Customer Experience Advisor
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Permanent
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North Yorkshire, North East
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Michael Page
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Salary : £24000 - £25000 Annually
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Posted 1 day ago
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