45,591 Customer Service Representative jobs in the United Kingdom

Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.

Description

As a Customer Service Representative you will be first point of contact for customers handling a range of queries in relation to the products the business offers and will be taking and processing orders.

You will be supporting customers throughout the whole journey working to help with stock queries, deliveries and advising customers of any back order dates.

The role be supporting with complex queries and any complaints working to resolve these quickly and efficiently ensuring the highest level of service.

Administrative duties will also be involved and keeping customer records updated.

Profile

Previous customer service/sales order processing experience

Confident telephone manner and excellent communication skills

A keen eye for detail and organisation

The ability to work in a fast paced environment

Able to work as part of a team and independently

Job Offer

Salary of 27000+ reputable manufacturing business in Wakefield+ fabulous name within their market leading business within this area+ excellent training and support+ good progression and development opportunities+ central location+ free parking+ excellent benefits+ family feel team and culture+ exciting time to join the business+ immediate interview

Customer Support Representative - 26k - Bedford

Platform Recruitment have partnered with a mechanical manufactuer who arelooking to recruit aproactiveCustomer Support Representative to join theirteam. This role is key to delivering excellent customer service and ensuring smooth operational processes, including order entry and forecast management.

Key Responsibilities:

• Act as the first point of contact for customer enquiries

• Process customer orders and forecasts in SAP

• Provide regular updates on order status and resolve customer issues

• Support monthly forecasting reviews and maintain customer forecast data

• Create internal purchase orders for drop shipments

Key Skills & Experience:

• Strong communication skills

• Excellent attention to detail and organisational skills

• Good working knowledge of Microsoft Office, especially Excel

• Experience in customer service and working cross-functionally

If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.

Customer Service Representative / Member Representative –  Saffron Building Society is seeking a Customer Service Representative / Member Representative to join our team on a full-time permanent basis in our Saffron Walden, Essex branch.

Why Saffron Building Society

At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities. If you are passionate about helping others and want to be part of a team that truly makes a difference, we would love to hear from you.

Fantastic Company Benefits Include:

• Competitive Salary: On offer is a competitive salary of £24,375 per annum
• Holiday: 33 days holiday
• Pension: 5 % employee contribution 8.5% employer contribution
• Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes

About the role:

Following three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative . Acting as the first point of contact for our members, you will deliver exceptional customer service, identify needs, and manage end-to-end member transactions and administration in line with our quality assurance and operational standards.

This role is 35 hours per week, Monday – Friday 9am – 5pm with 2 x Saturdays per month 9am – 12pmm which is paid at time and half (overtime rate)

Main Duties and responsibilities:

• Stay informed about Saffron’s products and third-party services to enhance customer interactions, confidently discussing savings, mortgages, and general inquiries.
• Achieve first contact resolution, adding value for both the member and the Society.
• Ensure compliance with regulatory, audit, and operational standards while meeting defined processes and service KPIs.
• Handle customer transactions accurately, keep members informed of any delays or issues, and manage complaints appropriately, taking ownership and providing effective resolutions.
• Identify and support vulnerable customers, ensuring their needs are met with empathy and care.
• Contribute to team objectives, including booking Financial Wellbeing Reviews and collaborating with colleagues and partners.

About you:

You will have experience in a similar Customer Service Representative / Member Representative role, with a good understanding of financial products and services. Excellent verbal and written communication skills, self-motivation, and a proactive approach are essential. You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities. Technical proficiency with Microsoft applications is required, and knowledge of complaint handling and supporting vulnerable customers is desirable.  You will also be able to commute daily into the Saffron Walden, Essex branch daily.

If you are passionate about delivering excellent customer service and eager to take the next step in your career, this could be your perfect match!  Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: customer service, financial services, banking, client relations, administration, member representative, client services.

This vacancy is advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Customer Service/Sales Support Representative
Colchester - Office-based, full-time (37.5 hours per week)
25 days holiday plus bank holidays
Free parking available
Salary: 28,000 per annum + potential 500 yearly bonus

About the Role
We're currently recruiting for a Customer Service Representative to join a well-established, fast-paced business with over 20 years of success in its industry. This is a customer-focused and order processing role, ideal for someone who enjoys helping people and ensuring a smooth end-to-end customer experience.

Your day-to-day responsibilities will centre around handling inbound enquiries, processing orders, and supporting customers through their buying journey. There are no outbound calls, cold calling, or lead generation required-this is a fully reactive customer support role.

About You
We're looking for someone with a positive attitude, great communication skills, and at least 2 years' experience in a similar customer service or office-based support role. You'll be a team player who's confident speaking with customers over the phone and via email, always aiming to deliver a high standard of service.

You'll also be quick to learn product information and internal systems so you can handle orders accurately and resolve queries promptly.

Key Responsibilities as a Customer Service Representative:

• Responding to inbound phone calls and email enquiries from customers
• Processing orders efficiently with attention to detail
• Providing aftersales support to ensure customer satisfaction
• Delivering professional and friendly service to every customer
• Resolving issues and queries in a timely and helpful manner
• Preparing, issuing, and following up on customer quotations
• Liaising with internal teams to ensure a smooth customer journey
• Maintaining accurate customer records

What's in It for You

• A stable, office-based full-time role in a supportive team
• Competitive salary of 28,000 plus up to 500 annual bonus
• 25 days holiday plus all bank holidays
• Free on-site parking
• A friendly and collaborative working environment

Interested?

If you're looking for a role where customer care comes first and you enjoy working in a team environment, click apply now.

Customer Service Representative

Loughborough

Are you a customer service expert with a passion for helping people? We're looking for a dedicated Customer Service Representative to be the first point of contact for all our customer inquiries. In this fast-paced and complex environment, you'll be a key player in ensuring our clients have an outstanding experience.

What You'll Do:

• Handle all customer questions, orders, and problems through phone, email, and web.
• Accurately and efficiently enter customer orders.
• Be a true advocate for our customers, taking ownership of their concerns and collaborating with colleagues to resolve complex issues.
• Work to exceed service level agreements and team goals.
• Help improve our processes to continuously enhance the customer experience.
• Manage and prioritise your daily workload effectively to stay on top of everything.

Who We're Looking For:

• Someone with a proven track record of multitasking and thriving in a fast-paced setting.
• An individual with experience in a target-driven workplace.
• Prior experience in business administration and data entry is essential.
• A keen eye for detail is a must.
• Someone who is persistent, self-directed, and results-oriented.
• Excellent verbal and written English skills.
• A strong appreciation and understanding of what it takes to deliver exceptional customer service.

Salary: 12.97 per hour

Hours

Shift 1

• Monday: 08:30 - 17:00
• Tuesday-Thursday: 08:30 - 16:30
• Friday: 08:30 - 16:00

Shift 2

• Monday-Thursday: 09:15 - 17:15
• Friday: 09:15 - 17:00

If you're ready to make a real impact and grow with a supportive team, we'd love to hear from you.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Customer Service Representative

Are you a customer service expert with a passion for helping people? We're looking for a dedicated Customer Service Representative to be the first point of contact for all our customer inquiries. In this fast-paced and complex environment, you'll be a key player in ensuring our clients have an outstanding experience.

What You'll Do:

• Handle all customer questions, orders, and problems through phone, email, and web.
• Accurately and efficiently enter customer orders.
• Be a true advocate for our customers, taking ownership of their concerns and collaborating with colleagues to resolve complex issues.
• Work to exceed service level agreements and team goals.
• Help improve our processes to continuously enhance the customer experience.
• Manage and prioritise your daily workload effectively to stay on top of everything.

Who We're Looking For:

• Someone with a proven track record of multitasking and thriving in a fast-paced setting.
• An individual with experience in a target-driven workplace.
• Prior experience in business administration and data entry is essential.
• A keen eye for detail is a must.
• Someone who is persistent, self-directed, and results-oriented.
• Excellent verbal and written English skills.
• A strong appreciation and understanding of what it takes to deliver exceptional customer service.

Salary: 12.97 per hour

Hours

• Week 1: 8:30 AM to 4:30 PM
• Week 2: 9:15 AM to 5:15 PM
• Finish 15 minutes early on Fridays

If you're ready to make a real impact and grow with a supportive team, we'd love to hear from you.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Customer Service Representative

Location:     Hybrid - Verwood, Dorset

Hours:      Monday – Thursday 8:30am – 5pm, Friday 8:30am - 4pm

Salary:     Up to £27,380pa

Customer Service Representative

Are you a customer service expert with a knack for problem-solving? We're searching for a dedicated individual to join a dynamic team and be the face of our client's customer support.

This is a fantastic opportunity to join a leading European supplier of industrial, commercial, and office equipment. You'll be instrumental in ensuring complete customer satisfaction and playing a key role in building and maintaining strong client relationships through excellent customer service.

The Role and Your Responsibilities

Reporting to the Sales Operations Manager, your mission will be to deliver outstanding customer service to both internal and external customers. Your day-to-day will involve:

• Problem Resolution: Proactively resolving a range of issues, from delivery queries and damages to returns and incorrect orders, while maintaining a positive and empathetic attitude.
li>Customer Communication: Being the main point of contact for customers via telephone, email, and webchat.
• Case Management: Efficiently managing cases and actioning outstanding queries in a timely manner, always ensuring the customer is kept informed.
• Liaison: Working directly with suppliers and carriers to swiftly resolve problems and minimise any impact on the customer.
• Team Support: Assisting the Sales Support team with order processing when required.

What We're Looking For

• Experience: You should have previous customer service experience, ideally in a fast-paced, high-volume call centre environment.
• Communication: An excellent telephone manner and strong written communication skills are essential.
• Skills: You must be highly computer literate with a solid working knowledge of Microsoft Word, Excel, Outlook, and Teams.
• Personal Attributes: We need a proactive multi-tasker who can work at pace under pressure. You should be a good team player with a high level of attention to detail and a flexible, professional approach.
• Bonus: Knowledge of systems such as AX2012 would be an advantage.

What's On Offer

• Leave: 26 days of holiday plus bank holidays, with additional days earned for long service.
• Flexibility: A hybrid working model is available, with the option to work from home on Mondays and Fridays. The role is based in the Dorset area.
• Progression: Genuine opportunities to progress within the company.
• Perks: Salary sacrifice schemes for cycles and electric vehicles, free on-site parking, a mid-month "pick me up," a Health Shield Healthcare cash plan upon joining, and a free will-writing service.

This is a fantastic permanent, full-time role for someone who is passionate about delivering exceptional customer service. If you're ready to take ownership of customer problems and make a real impact, we'd love to hear from you.

Our client is a leading supplier of heavy plant especially telehandlers and roto telehandlers across the country and they are looking to add a Customer Care Expert to their depot in Ipswich. This is a fantastic opportunity to become a key part of a fast-growing, forward-thinking company.

• Respond to a minimum of 40 phone calls per day, along with handling additional incoming customer inquiries across various channels.
• Accurately record breakdown calls, apply correct status codes, and ensure each job is assigned a clear ETA.
• Deliver clear, concise, and helpful information to customers in a friendly and professional manner.
• Coordinate with mobile fitters and third-party engineers to help minimise site delays and ensure timely service delivery.
• Manage both personal and shared inboxes, ensuring all emails are promptly actioned, categorised, and filed appropriately.
• Maintain effective communication with customers, depots, mobile technicians, and third-party service providers.
• Complete general administrative tasks and provide support as needed to the wider team.
• Escalate issues involving depots or external suppliers to the Hire and Service Supervisor in a timely manner.
• Work closely with the Mobile Controller to monitor site ETAs and follow up on updates from third-party providers.
• Address and resolve customer queries promptly and professionally via phone and email.
• Supply clients with relevant asset information upon request.
• Consistently deliver an exceptional level of customer service to both new and existing clients across all communication platforms.

• Strong verbal and written communication skills, with a minimum Grade C (or equivalent) in GCSE English Language.
• Exceptional organisational abilities and effective negotiation skills.
• Confident communicator, comfortable engaging with others via phone, email, and in-person.
• Collaborative team player with a positive, proactive mindset and a willingness to go the extra mile.
• Proficient in Microsoft Excel and the wider Microsoft Office suite.
• Able to remain calm under pressure, effectively prioritise tasks, and manage a busy workload independently.
• Demonstrated experience in a customer service role is essential.
• Previous knowledge or experience within the plant hire industry is highly desirable.

• 30,000 salary
• Monday-Friday (7:30-5:00)
• Inclusion in our company bonus scheme
• Up to 25 days of annual leave, plus bank holidays
• An extra day off on your birthday
• Access to a wide range of benefits, including retail discounts and a holiday buy scheme
• A fun and supportive work environment with a team that truly values what you do

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.