Customer Service Representative

Greater Manchester, North West The Hertz Corporation

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that.
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fueling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.

Remote Customer Service Representative

Manchester, North West £25000 Annually WhatJobs

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client is seeking dedicated and customer-focused individuals to join their team as Remote Customer Service Representatives. This is a fully remote position, allowing you to work from the comfort of your own home. We are looking for enthusiastic individuals with excellent communication skills and a passion for providing outstanding customer support. You will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience.

Your core responsibilities will include:
  • Answering incoming customer calls, emails, and chat messages in a professional and timely manner.
  • Providing accurate information about products, services, and company policies.
  • Troubleshooting and resolving customer issues and complaints effectively and efficiently.
  • Processing orders, returns, and exchanges as per company procedures.
  • Documenting all customer interactions and resolutions in the CRM system.
  • Identifying opportunities to upsell or cross-sell relevant products or services.
  • Escalating complex issues to appropriate departments when necessary.
  • Maintaining a high level of customer satisfaction and building strong customer relationships.
  • Contributing to team goals and objectives.
  • Providing feedback to management on customer trends and service improvements.

To be successful in this role, you will need:
  • Proven experience in a customer service or customer support role.
  • Excellent verbal and written communication skills, with a clear and friendly tone.
  • Strong active listening and problem-solving abilities.
  • Proficiency in using computers, including navigating multiple software applications and using a headset.
  • A reliable high-speed internet connection and a dedicated, quiet workspace.
  • The ability to work independently and manage your time effectively.
  • A patient and empathetic approach to customer interactions.
  • Flexibility to work varying shifts, including evenings and weekends, as needed.
  • A commitment to upholding company service standards.

This is an excellent opportunity for individuals seeking a flexible, remote career in customer service. If you are a motivated self-starter with a genuine desire to help others, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Sales & Customer Service Representative

Southport, North West Acorn Insurance

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

Role: Sales & Customer Service Representative

Location: Formby

Salary: £25,877 - £7,515 Plus up to ,000 performance related bonus per annum, once established within your role.

Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm.

The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly.


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Uncapped Commission

BB5 0AE Accrington, North West EE

Posted today

Job Viewed

Tap Again To Close

Job Description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Accrington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for   you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Uncapped Commission

BB5 0AE Accrington, North West EE

Posted today

Job Viewed

Tap Again To Close

Job Description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Accrington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for   you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Uncapped Commission

WA1 1XL Grange, North West EE

Posted today

Job Viewed

Tap Again To Close

Job Description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What’s in it for you?

  • A great starting salary of  £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
  • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Uncapped Commission

WA1 1XL Grange, North West EE

Posted today

Job Viewed

Tap Again To Close

Job Description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What’s in it for you?

  • A great starting salary of  £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
  • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Customer service Jobs in Blackburn !

Customer Service Representative - Uncapped Commission

BB5 0AE Accrington, North West EE

Posted today

Job Viewed

Tap Again To Close

Job Description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Accrington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment. You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
This advertiser has chosen not to accept applicants from your region.

Customer Service

Lancashire, North West Major Recruitment North West Perms

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

permanent
Love customer service, staying organised and making travel dreams happen?

This role could genuinely change your Mondays.

You're probably the kind of person who gets a buzz out of helping others - solving problems, answering questions before they're even asked, and making people feel looked after. You're calm under pressure, love a tidy to-do list, and take pride in doing things properly.

And let's face it - you also want to work somewhere where you're treated like a person, not just another cog in the machine.

Sound familiar? Keep reading.



What You'll Be Doing

You'll be at the heart of delivering unforgettable group travel experiences - mostly for young people, schools and educational groups - across the UK, Europe and worldwide.

That means:

  • Talking to customers, getting to know what they need, and guiding them through the whole journey

  • Booking coaches, accommodation, excursions and experiences that fit their plans

  • Helping teachers and trip leaders feel fully supported and confident

  • Managing multiple trips at once - keeping timelines tight and details accurate

  • Solving any hiccups with patience and professionalism, and always with a smile (even over email)

You'll use tools like Microsoft Office, email and booking platforms - but it's your people skills , not your tech skills, that will make the difference here.



Why People Love It Here

This isn't your average office job - and the team isn't your average bunch either.

  • Hybrid working - up to 3 days a week from home (after probation)

  • Flexible hours - 37.5 hours per week between 8am-5.30pm to fit around life

  • Pay progression - starting at 25,350 , rising to nearly 29k + commission after 3 years based on performance

  • Bonuses - for successfully delivered tours (after qualifying period)

  • Proper time off - 20 days + BH in year 1, then 25 days + BH after your first year, plus 10+ days off over Christmas (save 3 days of your holiday entitlement)

  • Extra birthday day off

  • Fun extras - BBQs, socials, discounts on family holidays, and chances to go on trips yourself

  • Supportive team - genuine career development, personal training plans, and lovely management who want you to succeed



Who This Role Is For

You don't need to come from travel - but if you've worked in customer service , hospitality, education or retail, you could be a brilliant fit.

You'll need to be:

  • A great communicator (phone, email and in person)

  • Detail-focused and comfortable managing lots of moving parts

  • Positive and calm under pressure

  • Confident juggling priorities without dropping the ball

  • Naturally helpful and happy to go the extra mile



What Happens Next

You don't need the perfect CV - just send me what you've got

On behalf of my client, I look forward to hearing from you.

INDEP

This advertiser has chosen not to accept applicants from your region.

Customer Service Expert

M1 Atherton, North West Teleperformance

Posted today

Job Viewed

Tap Again To Close

Job Description

Job role: Customer Service Expert

Location : Work from home (MUST live in Scotland)

Hours:  37.5 hours a week- 10am – 7pm  Monday-Sunday (must be fully flexible)

Start date: November 2025

Salary: Real Living Wage 

A smooth journey isn’t just about being on time! It is about having someone there when things don’t always go to plan… that’s where you come in!

Jump aboard and become the friendly voice answering calls or supporting emails and other back office channels to solve problems and guiding customers through their journeys with ScotRail

The job itself:

The main purpose of the role includes but is not limited to receiving inbound telephone calls / emails and resolving or taking appropriate action on all kinds of queries.

You will be required to efficiently and effectively handle the cases, meeting the required AHT’s and KPI’s whilst ensuring quality standards are met and are always adhered to in line with client requirements.

The successful candidate would be someone who is passionate about delivering exceptional customer service, offering solutions and first contact resolutions. They will also be able to take initiative while working as part of a close-knit team which is essential for creating a dynamic and robust team.

Experience

  • Proven experience in a Contact Centre environment.
  • Experience on the SET campaign, or an alternate train operating company would be preferred but is not essential.
  • Proven experience of working in a high-quality measured role.
  • Proven experience of liaising with a team and multi-tasking to achieve a shared goal.
  • Proven ability to pay close attention to detail.
  • Proven ability to use initiative as well as work as part of a team.
  • Proven ability to be able to consistently meet set targets

Attributes we would love for you to have! (even if you do say so yourself.)

  • Excellent verbal communications skills
  • Excellent written communication skills
  • Excellent ability to adapt communication style/method to best suit the audience
  • Organised and methodical, with an eye for detail.
  • Computer literacy is essential including MS Word, Excel and E-mail.
  • Ability to work to tight deadlines.
  • Proven experience of being able to handle high pressure situations
  • Ability to relate to others in a positive manner and build strong working relationships.
  • Ability to be resilient and work under pressure. Current formal warnings & attendance records will be taken into consideration during the recruitment process including the short- listing stage.

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work. 
  • Collaboration You enjoy working with others and you like working as a team player. 
  • Communication-  You can speak and write clearly and in a confident manner.
  • Emotional Intelligence You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
  • Critical Thinking-  You are able to think logically when making decisions.
  • Solution Orientation-  Having a forward thinking mindset focused on resolving challenges.
  • Entrepreneurship-  Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

If this sounds like it could be your next stop. Apply and start your journey!

DISCLAIMERS: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address.



This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Jobs View All Jobs in Blackburn