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Customer Service Administrator
Posted today
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Customer Services Administrator
Simply Stoves Limited – (Southminster, Essex)
Simply Stoves Limited is a well-established supplier of wood burning, gas, and electric stoves. We are looking for a reliable and organised Customer Services Administrator to join our growing team.
Job Description
The role involves providing excellent customer service and administrative support. You will be the first point of contact for customers, handling enquiries, processing orders, and ensuring that every customer has a positive experience.
Responsibilities
- Respond to customer enquiries via phone, email, live chat and in person
- Process and manage customer orders accurately
- Provide product information and guidance to customers (full training given)
- Liaise with suppliers, couriers, and installers to ensure smooth delivery and installation
- Keep customer and order records up to date
- Assist with website administration and updating product details
- General office administration duties as required
Requirements
- Previous experience in customer service and/or administration
- Excellent communication skills, both written and verbal
- Strong organisational skills and attention to detail
- Confident using Microsoft Office and online order systems
- A professional, friendly, and approachable manner
- Knowledge of stoves or fireplaces (desirable but not essential – training will be provided)
Benefits
- Salary meets National Living Wage (reviewed annually)
- Full-time, permanent role (Monday to Friday)
- 28 days annual leave (including bank holidays)
- Staff discount on our full product range
- Supportive and friendly working environment
How to Apply
Please submit your CV along with a short cover letter explaining why you would be a great fit for this role.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Expected hours: 35 per week
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Work Location: In person
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Customer Service Executive
Posted 15 days ago
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Job Description
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
The role will work closely with colleagues within all areas of the business to deliver a first class Customer service, Customer satisfaction, and to manage Customer orders quickly and efficiently. The role will work closely with the Sales team to ensure all Customer orders are booked promptly. The role will also assist the Sales team manage and develop high value Teledyne e2v accounts and drive process improvements.
Build and maintain strong relationships with Teledyne e2v's external Customers that they support by ensuring all enquiries are dealt with in a timely manner to encourage new business, loyalty and repeat business to meet the Business Unit forecasts.
Use excellent communication skills and the ability to interact with people of all levels, to build and maintain strong working relationships with Operations, Supply Chain, Credit Control, Trade Compliance and Logistics on a daily basis.
Working cross functionally with all our internal Customers & suppliers to remove blocks that negatively affect the Customer experience (represent the voice of the Customer within Teledyne e2v).
Recommend enhancements & simplifications to Customer Services procedures.
Assist with ad hoc Customer Services projects or perform other tasks as required by the Customer Services Manager.
**Skills & Experience Essential Qualifications:**
+ Experience of operating in a Customer Service or Order management role within a manufacturing organisation in a complex and international context.
+ Continuous improvement and process-oriented mind set.
+ Drive to ensure excellent Customer service and quality of Customer experience.
+ Strong persuasive communication, influencing and negotiation skills both verbally and in written form.
+ Used to working to tight deadlines and able to prioritise workload under pressure.
+ Advanced understanding and experience of working with ERP and CRM systems (SAP or equivalent) from Customer Service perspective.
+ Extensive knowledge of MS Excel and good working knowledge of other MS office products (Outlook, PowerPoint and Word).
+ Highly analytical with an eye for detail.
+ Highly motivated, flexible and able to work with high levels of autonomy.
+ Team player with an ability to work independently.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
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Customer Service Advisor
Posted 16 days ago
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Trip Customer Care
Posted 6 days ago
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Job Description
We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You’ll assist with reservations, answer questions, and make sure travel runs smoothly.
Responsibilities:
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Assist customers with booking flights, hotels, and transportation.
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Provide clear and friendly support through phone, email, or chat.
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Answer basic travel questions and guide customers to the right options.
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Update reservations and confirm details for accuracy.
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Support the team with day-to-day travel service tasks.
Qualifications:
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Strong communication and customer service skills.
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Comfortable using computers and online booking systems.
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Ability to stay organized and pay attention to detail.
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Friendly, helpful, and patient with customers.
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Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
Benefits:
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Flexible schedule opportunities
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Work from home
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Training and growth potential
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Supportive team environment
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