53,469 Human Resources jobs in the United Kingdom

Position Overview
We're seeking a proactive, empathetic Customer Service Representative to join our team and deliver exceptional support across multiple channels—phone, email, live chat, and face-to-face. You’ll be the trusted voice of our organization, resolving inquiries, processing requests, and representing our values every day.

Key Responsibilities

• Respond to customer inquiries with courtesy and efficiency across platforms (phone, email, chat, social media)
• Process orders, payments, and returns accurately
• Resolve complaints by identifying issues and providing clear, effective solutions
• Collaborate with internal teams to escalate technical or policy-related concerns
• Maintain accurate records of customer interactions and outcomes
• Aim for high first-contact resolution and consistent customer satisfaction

Essential Skills & Attributes

• Excellent written and verbal communication
• Strong empathy, active listening, and patience
• Problem‑solving mindset and ability to stay calm under pressure
• Proficiency with CRM systems and Microsoft Office / Google Workspace
• Ability to multitask and manage time effectively
• Prior customer service or retail experience favored

Work Environment

• Flexible arrangements such as in-office, remote, or hybrid setups depending on team needs
• A supportive, team-oriented culture focused on continuous improvement and quality service
• Opportunities for growth into supervisory or specialist roles with performance recognition

Who we are

Carrier is the world’s leader in high-technology heating, air-conditioning, and refrigeration solutions, with over 100 years of proven innovation. We solve complex problems on a global scale, and our groundbreaking innovations continue to drive new industries forward.

About the role

We are seeking an experienced Chiller Engineer to join our team covering London and surrounding areas. This is an excellent opportunity to work with cutting-edge HVAC technology, providing high-quality service and support to our valued customers.

What you will be doing

You will primarily be responsible for troubleshooting, servicing, and commissioning industrial water chillers. You will work independently and as part of a team, providing technical support for breakdowns, installations, and maintenance.

• Respond to service calls efficiently, conducting risk assessments before work.

• Perform maintenance, repair, and fault diagnosis on a variety of Carrier and third-party chillers, including air-cooled, water-cooled, screw, scroll, centrifugal, and reciprocating systems.

• Diagnose and rectify electrical and mechanical faults, troubleshoot complex technical issues both on-site and remotely, and interpret wiring diagrams, P&ID drawings, and pressure enthalpy diagrams.

• Commission standard and large-capacity chillers, ensuring system-wide installation compliance and providing technical advice to customers.

• Work closely with customers, attend meetings, and offer expert technical guidance with minimal supervision.

• Oversee technicians on large sites, support junior engineers and apprentices, and assist Carrier’s Training Manager in delivering technical courses.

• Ensure adherence to F-Gas regulations and health & safety standards, and provide clear service reports via our digital platform.

• Act as an SME in areas such as centrifugal compressor rebuilds, absorption chillers, and chiller sequencing controls.

What we are looking for

• City & Guilds Qualification in Refrigeration and Air Conditioning

• F-Gas Qualified (Category 1)

• HNC / ONC in Refrigeration and Air Conditioning (preferred)

• Experience with Carrier and other manufacturers’ Chillers and equipment.

• Ability to work on commercial and industrial HVAC systems, troubleshooting complex breakdowns.

• Full UK Driving Licence (or equivalent).

• Strong understanding of refrigeration circuits, thermodynamics, and control systems.

• Experience working in a Technician or Engineer role in the HVAC industry.

Benefits

• Competitive salary package (Negotiable DOE)

• Enhanced payments through lead generation, travel time, overtime and on-call

• Company Vehicle

• 25 Days Holiday +

About us

At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment.

About the role:

We are currently recruiting Field Service Engineers to support our busy team covering the Plymouth, Devon area. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career.

What you’ll be doing:

• Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments.

• Prepare and inspect equipment at the depot to ensure it is fully operational before deployment.

• Carry out major overhauls and refurbishments of end-of-life equipment.

• Diagnose faults and perform repairs to minimise equipment downtime.

• Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations.

• Ensure compliance with Health & Safety regulations and company policies at all times.

• Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards.

• Travel to customer sites and participate in an on-call rota (1 week in 4).

You’ll have:

• Mechanical experience, ideally working with plant equipment, pumps, generators, and diesel engines.

• Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent.

• Full UK Driving licence or equivalent

Our benefits

• Competitive salary package (Negotiable DOE)

• Enhanced payments through overtime and on-call

• Company Vehicle

• 25 Days Holiday +

About Us:

At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment.

About the role:

We are currently recruiting an experienced Service Engineer/Service Technician to join our team at our depot in Walsall. This role is both a depot and field-based role covering operations across the West Midlands. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career.

What you’ll be doing:

• Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments.

• Prepare and inspect equipment at the depot to ensure it is fully operational before deployment.

• Carry out major overhauls and refurbishments of end-of-life equipment.

• Diagnose faults and perform repairs to minimise equipment downtime.

• Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations.

• Ensure compliance with Health & Safety regulations and company policies at all times.

• Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards.

You’ll have:

• Mechanical experience, with working with plant equipment, pumps, generators, and diesel engines.

• Good working knowledge of EHSQ

• Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent.

• Full UK Driving licence

Our benefits

• Competitive salary package (Negotiable DOE)

• Enhanced payments through overtime and on-call

• Company Vehicle

• 25 Days Holiday +

Who we are

Carrier is the world’s leader in high-technology heating, air-conditioning, and refrigeration solutions, with over 100 years of proven innovation. We solve complex problems on a global scale, and our groundbreaking innovations continue to drive new industries forward.

About the role

We are seeking an experienced Chiller Engineer to join our team covering London and surrounding areas. This is an excellent opportunity to work with cutting-edge HVAC technology, providing high-quality service and support to our valued customers.

What you will be doing

You will primarily be responsible for troubleshooting, servicing, and commissioning industrial water chillers. You will work independently and as part of a team, providing technical support for breakdowns, installations, and maintenance.

• Respond to service calls efficiently, conducting risk assessments before work.

• Perform maintenance, repair, and fault diagnosis on a variety of Carrier and third-party chillers, including air-cooled, water-cooled, screw, scroll, centrifugal, and reciprocating systems.

• Diagnose and rectify electrical and mechanical faults, troubleshoot complex technical issues both on-site and remotely, and interpret wiring diagrams, P&ID drawings, and pressure enthalpy diagrams.

• Commission standard and large-capacity chillers, ensuring system-wide installation compliance and providing technical advice to customers.

• Work closely with customers, attend meetings, and offer expert technical guidance with minimal supervision.

• Oversee technicians on large sites, support junior engineers and apprentices, and assist Carrier’s Training Manager in delivering technical courses.

• Ensure adherence to F-Gas regulations and health & safety standards, and provide clear service reports via our digital platform.

• Act as an SME in areas such as centrifugal compressor rebuilds, absorption chillers, and chiller sequencing controls.

What we are looking for

• City & Guilds Qualification in Refrigeration and Air Conditioning

• F-Gas Qualified (Category 1)

• HNC / ONC in Refrigeration and Air Conditioning (preferred)

• Experience with Carrier and other manufacturers’ Chillers and equipment.

• Ability to work on commercial and industrial HVAC systems, troubleshooting complex breakdowns.

• Full UK Driving Licence (or equivalent).

• Strong understanding of refrigeration circuits, thermodynamics, and control systems.

• Experience working in a Technician or Engineer role in the HVAC industry.

Benefits

• Competitive salary package (Negotiable DOE)

• Enhanced payments through lead generation, travel time, overtime and on-call

• Company Vehicle

• 25 Days Holiday +

About us

At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment.

About the role:

We are currently recruiting Field Service Engineers to support our busy team covering the Plymouth, Devon area. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career.

What you’ll be doing:

• Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments.

• Prepare and inspect equipment at the depot to ensure it is fully operational before deployment.

• Carry out major overhauls and refurbishments of end-of-life equipment.

• Diagnose faults and perform repairs to minimise equipment downtime.

• Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations.

• Ensure compliance with Health & Safety regulations and company policies at all times.

• Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards.

• Travel to customer sites and participate in an on-call rota (1 week in 4).

You’ll have:

• Mechanical experience, ideally working with plant equipment, pumps, generators, and diesel engines.

• Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent.

• Full UK Driving licence or equivalent

Our benefits

• Competitive salary package (Negotiable DOE)

• Enhanced payments through overtime and on-call

• Company Vehicle

• 25 Days Holiday +

About Us:

At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment.

About the role:

We are currently recruiting an experience Service Engineer for our Paisley depot to support both depot-based and field-based operations across Scotland, on occasions there will be travel required across Scotland which may include Livingston, Glasgow, Aberdeen, Inverness, and Falkirk. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career.

What you’ll be doing:

• Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments.

• Prepare and inspect equipment at the depot to ensure it is fully operational before deployment.

• Carry out major overhauls and refurbishments of end-of-life equipment.

• Diagnose faults and perform repairs to minimise equipment downtime.

• Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations.

• Ensure compliance with Health & Safety regulations and company policies at all times.

• Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards.

• Travel to customer sites and participate in an on-call rota (1 week in 4).

You’ll have:

• Mechanical experience, ideally working with plant equipment, pumps, generators, and diesel engines.

• Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent.

• Full UK Driving licence

Our benefits

• Competitive salary package (Negotiable DOE)

• Enhanced payments through overtime and on-call

• Company Vehicle

• 25 Days Holiday +

About Us:

At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment.

About the role:

We are currently recruiting an experienced Service Engineer/Service Technician to join our team at our depot in Walsall. This role is both a depot and field-based role covering operations across the West Midlands. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career.

What you’ll be doing:

• Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments.

• Prepare and inspect equipment at the depot to ensure it is fully operational before deployment.

• Carry out major overhauls and refurbishments of end-of-life equipment.

• Diagnose faults and perform repairs to minimise equipment downtime.

• Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations.

• Ensure compliance with Health & Safety regulations and company policies at all times.

• Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards.

You’ll have:

• Mechanical experience, with working with plant equipment, pumps, generators, and diesel engines.

• Good working knowledge of EHSQ

• Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent.

• Full UK Driving licence

Our benefits

• Competitive salary package (Negotiable DOE)

• Enhanced payments through overtime and on-call

• Company Vehicle

• 25 Days Holiday +

• £29,607 to £0,000 per annum
• Average uncapped bonus of ,600 year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme – T&C’s Apply

We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.

Qualified Mechanic or Technician? Join Halfords as a Vehicle Service Technician where you will carry out interim, full and major services as well as any follow up repair and replacement work. Such work includes tyres, brakes, transmission, steering and suspension, amongst others.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Must have a Level 2 in Light Vehicle Maintenance and Repair or equivalent OR time served experience
• Must have a full drivers licence with no more than 9 points
• Experience of delivering interim, full and major services plus relevant repair and replacement work (brakes, suspension and steering component replacement, air con service etc)

Why Halfords?

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.