52,183 Human Resources jobs in the United Kingdom

Human Resources Manager

London, London Katten Muchin Rosenman LLP

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Job Description

Katten is a full-service law firm with approximately 700 lawyers and 700 business professional support staff. We have offices in the US, UK and Asia, with Chicago and New York being our largest offices. Our headquarters are in Chicago, where the firm was founded in 1974. Katten's London office is full service, and our lawyers provide advice across a range of specialisms in which the firm excels, including asset management, financial services, regulatory, corporate, mergers and acquisitions, finance, and real estate. In addition, the office has core capabilities in insolvency and restructuring, employment, tax and litigation. In all disciplines, the London team comprises experienced, commercially-minded professionals of the highest quality who pride themselves on their responsiveness and commitment to outstanding client service. Together with colleagues in the US and Shanghai, our London lawyers offer expert, integrated legal advice servicing clients located across the world. The culture of the London office, which is shared with the rest of the firm, is collaborative, team-based and collegiate and considerable emphasis is placed on maintaining and further developing that culture and positive behavior in all respects. Human Resources Manager The Human Resources Manager will be responsible for overseeing multiple HR functions in the London office and will partner heavily with the US team in these major categories: Generalist, Early Careers, Recruitment, and Professional Development. The Human Resources Manager position is located in our London office. Katten offers a hybrid work model, allowing flexibility to work both on-site and remotely on a regular basis (KattenFlex). Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Generalist Responsible for entire onboarding and offboarding processes, including overseeing background screenings, benefits and payroll, probation and leaver processes, updating the HRIS, and conducting relevant inductions. Manage the annual benefits renewal process, working with benefits brokers to conduct market reviews of other providers and make recommendations. Be the first line of support for any HR queries and ER issues, advising where possible and escalating to the Senior Director of HR and Talent Management when necessary. Provide support to the annual salary review process, present market data to the committee and make recommendations where suitable. Draft and update HR policies and procedures to ensure best practice and legal compliance. Implement meaningful wellbeing programs office wide. Coordinate Fire Warden, First Aid, and Mental Health First Aid training programs. Early Careers Responsible for leading all activities relating to the recruitment of candidates for the London trainee program from initial contact through to offer acceptance. Responsible for leading all activities relating to the vacation scheme program. Oversee updating of marketing materials, purchase of merchandise, online advertisement and attendance of recruitment events e.g. law fairs. Lead the application process, review and design the interview process, conduct interviews, and make recommendations to the Training Principal. Pastoral support for all future and current trainees from offer through to qualification including seat rotations, appraisals, qualification discussions, end-of-seat evaluations, and ER support. Advise on seat rotation and qualifications, work with supervisors to conduct reviews, analyze themes, and identify gaps. Ensure the trainee program structure, feedback, and appraisals comply with SRA requirements. Review and improve trainee recruitment and retention processes including social mobility strategies, trainee buddies, seat handovers and reviews. Recruitment Partner with US recruiting teams to help facilitate the full recruitment cycle for all business professional and fee-earner roles up to partner level. Foster strong relationships with recruitment agencies, handle any disputes with terms, review the recruitment agencies in use on a regular basis. Work with the hiring manager/partner on the job specification and briefing, advise on the interview process and timelines. Oversee the coordination of the interview process and manage offer process. delivery and oversee the production of offer documents and forms. Professional Development Coordinate all London training sessions, including internal speaker / external training supplier logistics, scheduling, communications, room reservations, catering, etc. Maintain attendance sheets and CPD records for all training programs. Coordinate new joiner inductions, probation meetings and monthly check-ins, as appropriate, for vacation schemers, trainees, newly qualified solicitors. Assist U.S. team with the execution of lawyer fee earner (associate, counsel, senior associate, staff attorney) appraisal processes, including communications, reminders, completion of annual L&D plans, scheduling appraisal meetings, etc . Manage annual performance appraisal process for business professionals, partnering with US HR for support and guidance on performance management actions. Manage annual solicitor compliance with Katten’s L&D Policy (20 hr requirement). Plan and facilitate PD and well-being events, working with various administrative functions. Collaborate with the U.S. PD team to produce quarterly office updates on upcoming PD programs and events. Knowledge, Skills and Abilities Bachelor’s Degree Required. The ideal candidate will have at least 3-5 years of previous HR experience. Experience within a law firm/professional services firm required. Must be able to influence, persuade and negotiate both internally and externally, and have excellent organizational, planning, problem-solving and decision-making skills. Strong interpersonal skills and communication skills as this person will interact with people at all levels, including partners and clients. This person will have smart judgment, sharp business acumen, the ability to handle confidential and sensitive information with the appropriate discretion, and the ability to multitask. Ability to occasionally retrieve and distribute written documentation, or office supplies weighing up to 20 pounds. Explanatory Notes The job specification is intended to describe the general content and requirements for the performance of the role. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Selection for recruitment is on merit, irrespective of race, color, age, religion, nationality, ethnic or national origin, sex, marital status, sexual orientation or disability. Selection decisions, and the reasons for those decisions, are recorded in writing at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the effective performance of a job.41bf1e1f-b16b-4260-a40a-17c77a06fd15
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Customer Service Representative

Premium Job
NR17 Attleborough £45000 - £65000 per year The Balance Institute

Posted 10 days ago

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Job Description

Full time Permanent

Position Overview
We're seeking a proactive, empathetic Customer Service Representative to join our team and deliver exceptional support across multiple channels—phone, email, live chat, and face-to-face. You’ll be the trusted voice of our organization, resolving inquiries, processing requests, and representing our values every day.

Key Responsibilities

  • Respond to customer inquiries with courtesy and efficiency across platforms (phone, email, chat, social media)
  • Process orders, payments, and returns accurately
  • Resolve complaints by identifying issues and providing clear, effective solutions
  • Collaborate with internal teams to escalate technical or policy-related concerns
  • Maintain accurate records of customer interactions and outcomes
  • Aim for high first-contact resolution and consistent customer satisfaction

Essential Skills & Attributes

  • Excellent written and verbal communication
  • Strong empathy, active listening, and patience
  • Problem‑solving mindset and ability to stay calm under pressure
  • Proficiency with CRM systems and Microsoft Office / Google Workspace
  • Ability to multitask and manage time effectively
  • Prior customer service or retail experience favored

Work Environment

  • Flexible arrangements such as in-office, remote, or hybrid setups depending on team needs
  • A supportive, team-oriented culture focused on continuous improvement and quality service
  • Opportunities for growth into supervisory or specialist roles with performance recognition

Company Details

The Balance Institute Pty Ltd is a private education-focused organization based in New South Wales, Australia. We specialize in delivering accessible, high-quality learning experiences to support individuals and families through key life transitions—particularly in areas such as childbirth education, parenting, and personal wellbeing. Our mission is to empower people with the knowledge, confidence, and tools they need to make informed choices and lead balanced, fulfilling lives. We are passionate about education that is practical, inclusive, and grounded in real-world experience. At The Balance Institute, we value compassion, clarity, and community—and we’re always looking for dedicated professionals who share our vision for impactful, learner-centered education.
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Apprentice Customer Service Advisor

NE1 4LF Newcastle upon Tyne, North East EE

Posted today

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Job Description

Location:  EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)  

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : October 2025 onwards 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

 

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

 

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age race sexuality disability religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

What's in it for you? 

•Being part of the EE family brings a huge number of benefits including the below:

•A great starting salary of £21,620.00 per year  

•Online GP - Giving you access to GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

•Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

•Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.

•Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.

•Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.

•Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

•Volunteering days, so you can give back to your local community.

•Optional Private Healthcare and Dental, to protect you and your family. 

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

This advertiser has chosen not to accept applicants from your region.

Apprentice Customer Service Advisor

NE25 Monkseaton, North East EE

Posted today

Job Viewed

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Job Description

Location:  EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)  

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : October 2025 onwards 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

 

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

 

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age race sexuality disability religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

What's in it for you? 

•Being part of the EE family brings a huge number of benefits including the below:

•A great starting salary of £21,620.00 per year  

•Online GP - Giving you access to GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

•Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

•Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.

•Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.

•Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.

•Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

•Volunteering days, so you can give back to your local community.

•Optional Private Healthcare and Dental, to protect you and your family. 

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

This advertiser has chosen not to accept applicants from your region.

Apprentice Customer Service Advisor

NE29 Meadow Well, North East EE

Posted today

Job Viewed

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Job Description

Location:  EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)  

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : October 2025 onwards 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

 

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

 

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age race sexuality disability religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

What's in it for you? 

•Being part of the EE family brings a huge number of benefits including the below:

•A great starting salary of £21,620.00 per year  

•Online GP - Giving you access to GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

•Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

•Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.

•Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.

•Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.

•Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

•Volunteering days, so you can give back to your local community.

•Optional Private Healthcare and Dental, to protect you and your family. 

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

This advertiser has chosen not to accept applicants from your region.

Apprentice Customer Service Advisor

SR1 Bishopwearmouth, North East EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Location:  EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)  

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : October 2025 onwards 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

 

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

 

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age race sexuality disability religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

What's in it for you? 

•Being part of the EE family brings a huge number of benefits including the below:

•A great starting salary of £21,620.00 per year  

•Online GP - Giving you access to GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

•Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

•Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.

•Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.

•Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.

•Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

•Volunteering days, so you can give back to your local community.

•Optional Private Healthcare and Dental, to protect you and your family. 

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

This advertiser has chosen not to accept applicants from your region.

Apprentice Customer Service Advisor

NE10 South Tyneside, North East EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Location:  EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)  

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : October 2025 onwards 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

 

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

 

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age race sexuality disability religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

What's in it for you? 

•Being part of the EE family brings a huge number of benefits including the below:

•A great starting salary of £21,620.00 per year  

•Online GP - Giving you access to GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

•Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

•Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.

•Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.

•Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.

•Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

•Volunteering days, so you can give back to your local community.

•Optional Private Healthcare and Dental, to protect you and your family. 

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

This advertiser has chosen not to accept applicants from your region.
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Apprentice Customer Service Advisor

NE32 Jarrow, North East EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Location:  EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)  

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : October 2025 onwards 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

 

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

 

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age race sexuality disability religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

What's in it for you? 

•Being part of the EE family brings a huge number of benefits including the below:

•A great starting salary of £21,620.00 per year  

•Online GP - Giving you access to GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

•Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

•Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.

•Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.

•Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.

•Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

•Volunteering days, so you can give back to your local community.

•Optional Private Healthcare and Dental, to protect you and your family. 

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

This advertiser has chosen not to accept applicants from your region.

Apprentice Customer Service Advisor

NE23 Cramlington, North East EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Location:  EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)  

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : October 2025 onwards 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

 

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

 

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age race sexuality disability religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

What's in it for you? 

•Being part of the EE family brings a huge number of benefits including the below:

•A great starting salary of £21,620.00 per year  

•Online GP - Giving you access to GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

•Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.

•Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.

•Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.

•Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.

•Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

•Volunteering days, so you can give back to your local community.

•Optional Private Healthcare and Dental, to protect you and your family. 

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

This advertiser has chosen not to accept applicants from your region.

Apprentice Customer Service Advisor

CF47 8LP Merthyr Tydfil, Wales EE

Posted today

Job Viewed

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Job Description

Full time : Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

The Role  

This is customer service, so lets keep it simple. Would you love working in customer service? Do you want  unlimited   earning   potential  with a super simple,  uncapped   bonus scheme ?  

If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the  backbone  of our business by supporting and being there for our customers. Working in Customer Service , your job will be to show our existing customers why the  EE   family  is the right one for them.  

We are more than a  team  at EE; we are a   family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and  personal  service every single time.    

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us  

We are  passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.  

Enrolling onto our  Aspire  programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.  

Our  Aspire  programme is just one example of how we can help you move your  career  forwards, and if you’d like to know more just ask!  

Wondering If You’re What We’re Looking For?  

We believe in a completely  personal  environment, where you’re treated like you want to be treated. We’re  committed  to working together to build a  community  where everyone feels they belong. Whatever your  age ,  race ,  sexuality ,  disability ,  religion  or  gender   identity , we recognise and  celebrate  our differences and embrace  diversity  at all levels. Everyone is  welcome  at EE.  

Wondering What’s In It For You?  

Being part of the EE family brings a huge number of benefits including the below:  

  • A  great  starting salary of  £21,620 , plus  incentives  throughout the year  

  • Our  Smart working model  which supports you to create a  flexible working  routine that works for you  

  • Huge  discounts of EE & BT products including your Mobile and Broadband – saving you  hundreds   of   pounds  every year  

  • Brand  new   sites ! We are currently refurbing all our contact centres to make them  state of the art  and a great place to work  

  • Volunteering days, so you can  give back  to your local community  

  • Optional Private Healthcare and Dental, for  you  and the  family  

  • A share scheme where you can  invest  in the company at a  discounted  rate  

  • 25 days holiday  with the option to buy more  

  • Optional Pension scheme to  protect  your  future  

  • Critical Illness  cover  

  • Gym membership  discounts  

  • Discounts  off attractions for the  family  all year round  

The smaller bits like;  free  parking on our sites,  free  tea and coffee, and even a  concierge  

What Are You Waiting For?  

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!  

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