Explore numerous IT support jobs in 230 IT Support jobs in Cambridgeshire
Female Driver - Support Worker
Posted today
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? Female Support Workers (Drivers) Flexible Hours | North Wales
Locations: Abergele, Caerwys, Hawarden, Colwyn Bay, Holywell, Broughton - Must be willing to travel to these areas.Hours: Minimum 4 hours per day | Day & night shifts | School hours available| Flexible zero-hours contracts available Are you a compassionate and reliable female support worker with a full driving licence? Join Active Care Group, a leading provider of specialist care, and make a real difference in the lives of people with complex health needs across North Wales.This is not a domiciliary care role. You'll be joining a team that delivers tailored, one-to-one support for clients with a range of complex conditions including spinal injuries, brain injuries, epilepsy, neurological conditions, and learning disabilities.? When You'll Work:
- Day and night shifts availablePart-time and full-time opportunitiesFlexible scheduling to suit your lifestyle
- Personal careMedication administrationMoving and handlingManaging clinical equipmentYou'll help cover existing care packages and play a key role in launching new ones.
- Earn up to £13.50 per hour (depending on experience and qualifications)Full specialist trainingOngoing support from your Care ManagerRegular, consistent work with rolling rotasFlexible zero-hours contractAccrued holiday payAccess to our Active Learning Hub a mix of e-learning and in-person development opportunitiesNest Personal Pension Recognition through our Active Awards programme Refer a Friend Scheme earn up to £1,500Support from our experienced clinical and business leadership teams
Ready to Make a Difference? If you're passionate about providing high-quality care and want a flexible role with real purpose, we'd love to hear from you.We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability confident employer.
Female Support Worker - Permanent - Full Time
Posted 1 day ago
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Sense is hiring Support Workers for our Residential service in Parnwell, Peterborough. This is a permanent role, with contracts available for up to 37.5 hours per week with a salary of £2.50 per hour/ 4,374 per annum FTE.
Our diverse home has a warm, caring atmosphere and has received a Good rating from CQC. We provide individualised care for residents with various needs, including complex communication needs, physical health conditions, multi-sensory impairments.
Care is available around the clock, and you'll engage in activities like day trips, walks in the park, hydro sessions at the pool & visiting local cafés. A full UK manual driving license is required as we have a company vehicle for taking residents to appointments and activities. Shift patterns include early starts at 07:00 am and late starts at 02:00pm (weekends) or 4:30pm (weekdays), which will be discussed at the interview.
Does this sound right for you?
For genuine occupational reasons we are looking to appoint a female candidate only (exemption under the Equality Act 2010 Part 1 Schedule 9).
About SenseWe believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader .
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
Benefits- 24 days’ holiday + bank holiday entitlement; increasing with length of service
- Free DBS Check
- Free access to over 100 online and face to face training including the care certificate.
- On-going development opportunities
- Flexible working and family friendly policies
- Employee referral scheme
- Health and well-being support
- Pension Scheme
- Discount scheme
- Wisdom App- free access for all employees to mindfulness application
Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
If you require any further assistance, please contact the Recruitment Team on or
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit:
#HIGH
Precise Location: 37 Redgate Court, Saltersgate, Parnwell, Parnwell, Cambridgeshire, PE1 4XZ, United KingdomTechnical Support Engineer
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The Company and the Role
Our client is seeking a Technical Support Engineer to join their expanding Service and Automation team. This is a newly created position designed for an experienced engineer with a strong background in special-purpose or automated machinery, who also enjoys problem-solving and supporting customers.
The role would be ideal for a Commissioning or Service Engineer looking to move into a more office-based, customer-focused environment, or for someone currently in a technical support or supervisory role who wants to continue using their hands-on expertise without direct team management responsibilities.
As the key point of contact for customers, you’ll be responsible for diagnosing and resolving technical issues remotely, maintaining high levels of service, and developing technical documentation, training materials, and knowledge resources to support both internal teams and external clients.
Responsibilities
- Act as the first line of technical support for customers experiencing equipment issues
- Provide remote assistance for mechanical, electrical, and control system faults.
- Carry out initial fault diagnosis using remote PLC connections and other diagnostic tools.
- Recommend corrective actions for faults and breakdowns on bespoke automated machinery.
- Manage customer communications through various channels, including phone, email, and service portals.
- Handle cases from start to finish, ensuring timely resolution and customer satisfaction.
- Support field service engineers with troubleshooting and technical advice when required.
- Maintain customer relationships throughout installation, maintenance, and repair activities.
- Create and update service manuals, technical documents, and support materials.
- Log and track all technical cases within the company’s CRM or ticketing system.
- Identify and report recurring issues to the engineering team for future design improvements.
- Contribute to and manage a technical knowledge base or wiki to streamline future support efforts.
Experience and Skills
Qualification in Mechanical or Electrical Engineering (HNC, HND, or equivalent).
Proven background working with automated machinery or complex mechanical/electrical systems.
Strong analytical and problem-solving skills with a practical, hands-on mindset.
Confident in reading and interpreting technical drawings and electrical schematics.
Familiar with ERP and CRM systems.
Excellent written and verbal communication skills, with the ability to create clear, structured technical documentation.
Desirable
Previous experience in a technical support or service engineering position.
Background in automation, robotics, packaging, or bespoke manufacturing machinery.
Working knowledge of PLCs, HMIs, and control systems.
Experience delivering technical training or customer demonstration
Salary
Salary will be discussed with your consultant during your call.
We operate and advertise as an Employment Agency for permanent positions and as an Employment Business for contract/temporary roles.
Technical Support Graduate
Posted 8 days ago
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**Position** : Technical Support Engineering Graduate- UK
**Employment type:** Full-time regular
**Work Type** : Hybrid (3 days min a week in office)
**Locations:**
+ Cambridge, UK
If you are looking to launch or grow your career in the areas of industry, technology and client-facing work, look no further than the Technical Support Engineering role at AVEVA.
As a member of the Technical Support Team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.
**As a Technical Support Engineer, you will:**
+ Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
+ Enable our customers' success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
+ Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
+ Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers' experience with our company and products.
+ Grow your technical skill-set by developing a solid foundation in the AVEVA software portfolio, related software and industry technologies.
**We're looking for:**
+ Self-motivated individuals with a customer mindset and desire to help people
+ Enthusiasm for technical problem solving, with attention to detail and strong communication skills
+ Ability to learn and research in a dynamic and engaging environment
+ Additional language skills a plus, specifically Spanish, Portuguese or French.
+ Bachelor's Degree or higher
+ Engineering, Math, Computer Science, Natural Sciences or related field
+ 0-2 Years Experience
**About AVEVA** :
AVEVA's comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency. The company is headquartered in Cambridge, UK, with over 6,500 employees and 90 offices in over 40 countries. AVEVA is a global leader in industrial software, driving digital transformation and sustainability. By connecting the power of information and artificial intelligence with human insight, AVEVA enables teams to use their data to unlock new value. We call this Performance Intelligence (PI).
The AVEVA PI Data Infrastructure is the leading operations data management platform in essential sectors, such as power generation and utilities, water, oil and gas, mining, metals, manufacturing, pharmaceutical, facilities, transportation, food and beverage, and more. Every day, industrial professionals in 146 countries rely on the AVEVA PI Data Infrastructure to improve operational performance, protect health and safety, keep the lights on, and make the world run more smoothly.
AVEVA is an equal opportunity employer and is an affirmative action employer. Adhering to our tenets, we are pathfinders, we are honest, and we respect people: our customers, partners, and especially our employees. We are committed to an inclusive workplace and accept applications without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. If you have a disability or special need that requires accommodation, please let us know.
**UK Benefits include:**
Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.
It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
**Hybrid working**
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
**Hiring process**
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
**About AVEVA**
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .
Technical Support Specialist
Posted 3 days ago
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Technical Support Engineer
Posted 12 days ago
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Responsibilities:
- Respond to customer technical inquiries via phone, email, and ticketing systems in a timely and professional manner.
- Diagnose and resolve complex technical issues related to the company's software products.
- Provide clear and concise instructions to customers on product usage and troubleshooting steps.
- Escalate unresolved issues to senior support staff or development teams when necessary, ensuring full documentation.
- Maintain accurate records of customer interactions, issues, and resolutions in the CRM system.
- Contribute to the development and maintenance of a comprehensive knowledge base and FAQ documentation.
- Identify recurring technical issues and provide feedback to the product development team for improvement.
- Assist in testing new software releases and providing feedback on usability and functionality.
- Proactively monitor system performance and customer environments for potential issues.
- Foster strong relationships with customers by providing consistently excellent support.
- Proven experience in technical support or a similar customer-facing IT role.
- Strong understanding of software applications, operating systems (Windows, macOS, Linux), and network fundamentals.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot technical issues systematically.
- Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
- Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow) and CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- A proactive approach to learning new technologies and product updates.
- Familiarity with scripting languages (e.g., Python, Bash) is a plus.
- An associate's or bachelor's degree in Computer Science, IT, or a related field is preferred.
Technical Support Specialist
Posted 12 days ago
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Responsibilities:
- Provide first-line technical support to clients via phone, email, and ticketing system.
- Diagnose and resolve software and hardware issues.
- Guide users through troubleshooting steps and product usage.
- Escalate complex technical problems to appropriate teams.
- Document all support interactions, resolutions, and client feedback accurately.
- Create and maintain technical documentation, knowledge base articles, and user guides.
- Monitor system performance and identify potential issues.
- Assist with user account management and system configurations.
- Collaborate with development and QA teams to report bugs and suggest product improvements.
- Ensure timely and effective resolution of support requests, meeting service level agreements (SLAs).
- Stay up-to-date with product updates and industry best practices.
- Contribute to a positive and supportive team environment.
- Proven experience in a technical support or helpdesk role.
- Strong understanding of common software applications and operating systems (Windows, macOS).
- Excellent troubleshooting and problem-solving skills.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to explain technical concepts clearly to non-technical users.
- Experience with ticketing systems (e.g., Zendesk, Jira Service Desk).
- Familiarity with ITIL best practices is a plus.
- A strong customer-centric approach and a commitment to service excellence.
- Ability to work effectively both independently and as part of a hybrid team.
- Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified) are advantageous.
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Technical Support Specialist
Posted 22 days ago
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Support Engineer, Advanced Engineering Support
Posted 1 day ago
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The Ring Alarm, Smart Lighting and Camera product families provide reliable and configurable security solutions for our customers. As a Support Engineer in the Advanced Engineering Support team, your focus is the end-to-end technical support of all Ring products.
You will provide triage and trouble-shooting support for issues in the field, testing and review of beta products, field data analysis, and general exploratory testing at a system level.
You will work directly with engineering teams, program management and customer service leaders, providing comprehensive product support across each of the product families.
Key job responsibilities
- Investigate and troubleshoot technical issues and work with development teams to determine root cause and prioritize resolution.
- Collect and analyze device data using tools such as Tableau, Quicksight and Splunk.
- Support Beta testing of new products and features
- Keep up-to-date with new Ring Products and features and perform exploratory system testing to uncover issues.
- Keep team members informed of critical issues and escalate concerns promptly and appropriately with limited guidance from your manager or team members.
About the team
The Advanced Engineering Support Team works to verify and ensure the quality, reliability, and usability of the family of Ring products.
Basic Qualifications
- Experience troubleshooting and debugging technical systems, or experience in technical support
- Experience working with DIY or other types of home security, home automation, smart lighting or camera-based products.
Preferred Qualifications
- Experience in development or technical support
- Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs
- Experience with data analysis tools such as Splunk, Tableau or Quicksight.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Support Worker
Posted today
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Location: Cambridge, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £8,454 per annum FTE plus Cambridge living allowance of 301 per annum.
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?
Join Baca, a dedicated organisation supporting unaccompanied asylum-seeking children aged 16–18. We’re looking for a compassionate, proactive, and resilient Support Worker to help young people rebuild their lives with dignity, hope, and purpose.
What You’ll Do
As a Support Worker, you’ll provide holistic, therapeutic support to young people transitioning to adulthood. Your role will include:
- Supporting physical and emotional wellbeing
- Encouraging engagement in education, employment, and training
- Promoting social inclusion and personal safety
- Teaching essential life skills like cooking, budgeting, and cleaning
- Building trusted relationships and being a positive role model
- Collaborating with social workers, volunteers, and external agencies
- Maintaining accurate records and contributing to support plans
What We’re Looking For
We’re seeking someone who is:
- Empathetic and resilient , with a genuine passion for supporting young asylum seekers
- Organised and proactive , able to manage multiple priorities
- A strong communicator , both written and verbal
- A team player , who thrives in a diverse, multicultural environment
- Flexible , with the ability to work occasional evenings and weekends
Essential Requirements
- Alignment with Baca’s values and mission.
- Experience working with young people (1:1 and group settings)
- Understanding of safeguarding and child protection
- Full UK driving licence and access to a vehicle
- Enhanced DBS check (required)
Desirable
- Experience working with unaccompanied asylum seekers or trafficked young people
- Knowledge of asylum processes and trafficking risks
- Experience working cross-culturally and with statutory agencies
Why Join Baca?
At Baca, you’ll be part of a passionate team committed to empowering young people to thrive. We offer:
- A supportive and inclusive work culture
- Ongoing training and development
- Opportunities to make a lasting impact
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note we cannot provide sponsorship for this role. We are not on the Home Office list. Further information about the role, competencies and experience can be found on our website.