169 Operation jobs in the United Kingdom

Job Description:

1.Cross-border E-commerce Logistics Operations: Develop and implement operational strategies and refined operational plans based on business requirements and the service offerings of logistics providers.

2.Coordination & Management: Coordinate with local courier service providers to resolve operational issues, manage internal cross-departmental communication, and ensure accountability for route costs, delivery times, and customer experience.

3.Process Optimization: Deeply engage with all stages of the cross-border logistics chain, oversee each link, and continuously optimize business processes and systems as the operational stakeholder.

4.Problem Resolution & Compliance: Address operational anomalies, control local logistics costs, and complete project tasks assigned by the company.

1. 跨境电商物流运营，根据电商业务需求及物流服务商的服务产品供给，给出合理的运营策略，精细化运营方案；

2. 负责协调当地快递服务商管理运营问题，及协调内部的合作沟通，对线路成本、时效以及客户体验负责；

3. 深入跨境物流全链路各环节，把控每个环节，作为业务方对流程和系统进行不断优化和完善；

4. 处理各类运营异常，管控本地物流成本，及完成公司安排的项目性工作。

Job Requirements:

1.Education & Language: Bachelor’s degree or above; business-level proficiency in both written and spoken Chinese and English.

2.Local Experience: Reside or have work experience in the UK; familiarity with local e-commerce markets, customs regulations, delivery networks, and warehousing logistics models. Must hold a long-term work visa or permanent residency status.

3.Experience: 3+ years of cross-border logistics experience. Prior experience with top-tier cross-border e-commerce exporters, courier companies, or dedicated logistics providers (e.g., express parcel services) is preferred.

4.Skills: Strong analytical and logical thinking abilities, with expertise in problem analysis and decomposition.

5.Personality: Outgoing, resilient under pressure, and highly efficient in task execution.

1. 本科以上，商务沟通等级的中英文听说读写能力；

2. 欧洲当地生活/工作经历，熟悉当地电商市场、关务、配送、仓储等物流模式及主要物流商，需要有长期工作签证或永居等身份

3. 3年以上跨境物流工作经验，有头部出口跨境电商、快递、专线小包公司履历优先

4. 有较好的数据分析能力，逻辑思维能力，擅长分析及拆解问题

5. 性格开朗，具备一定抗压能力，做事有效率

Job Responsibilities

1. Regularly conduct warehouse asset inventories to ensure asset security, and promptly identify and address any abnormal asset situations.
2. Comprehensively handle administrative tasks within the warehouse, including procurement, distribution, collection, and maintenance management.
3. Fulfill administrative duties, being responsible for the management of the procurement process for office equipment and electronic devices.
4. Take overall charge of warehouse consumables management. Monitor usage progress in real - time, scientifically plan procurement schedules, and ensure timely and accurate consumption material requisitioning, avoiding waste or shortages.
5. Assist in promoting the control of warehouse hard costs. Achieve cost - reduction goals by optimizing resource allocation and improving work processes.

Job Requirements

1. Possess strong data - processing capabilities and be proficient in using tools to analyze, organize, and interpret warehouse data.
2. Have excellent communication skills and be able to collaborate efficiently with internal and external stakeholders.
3. Have the ability to manage multiple tasks in a closed - loop manner, ensuring a complete cycle from task planning to execution and feedback.
4. Understand basic warehouse operation logic. Requirements for logistics experience and on - site management experience are relatively flexible.
5. Be meticulous, rigorous, responsible, and highly motivated in execution, and be able to properly handle various issues in the work.

Ready to find the right role for you?

Join our Security team as a Security Operations Technician where you can build your career whilst safeguarding our operations. In this role, you'll have the opportunity to learn and contribute to various security initiatives, assisting with both proactive projects and responding to security requests. You'll work closely with experienced team members, supporting security assessments, helping to implement remediation strategies, and assisting in maintaining our information security policies. Collaborating with our Security Operations Centre (SOC), you'll gain hands-on experience executing security plans and learning about security best practices.

What you'll be doing:

• Supporting Security Operations: Assist in monitoring security systems and responding to alerts under guidance.
  
• Contributing to Assessments: Help with routine security assessments and document findings.
  
• Implementing Solutions: Support the implementation of remediation strategies to address identified vulnerabilities.
  
• Policy Assistance: Aid in maintaining and updating information security policies and procedures.
  
• Collaboration: Work with internal teams and external partners to support security initiatives.
  

What we're looking for:

• Passion for Cybersecurity: A strong interest in cybersecurity trends, technologies, and a desire to learn and grow in the field.
  
• Foundational OS Knowledge: Basic understanding of Linux and Microsoft Windows operating systems.
  
• Networking Basics: Familiarity with fundamental networking concepts and components (e.g., firewalls, VPNs).
  
• Eagerness to Learn: An interest in Security Operations Centres (SOCs) and a willingness to learn about security tools (e.g., vulnerability management, EDR platforms).
  
• Problem-Solving Mindset: A proactive approach to identifying potential security issues and a desire to learn how to mitigate them.
  
• Team Player: Ability to work collaboratively and communicate effectively within a team environment.
  

Bonus points for:

• Any exposure to cloud environments.
  
• An interest in automation or scripting.
  
• Familiarity with auditing frameworks such as ISO, NIST, or GDPR.
  
• Relevant IT or Security certifications (e.g., CompTIA Security+, CySA+, CCNA).
  

We're seeking someone who is enthusiastic, curious, and ready to enhance their career in cybersecurity. If you don't meet every single requirement but are passionate about security and eager to learn, we encourage you to apply. If you feel that you'd be a great fit for this role and Veolia, we'd love to find out more about you.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

We are currently recruiting for an exciting opportunity as an Operations Co-Ordinator to join a growing and dynamic team based in Hertfordshire. This role offers the chance to be at the centre of a thriving business, supporting the full lifecycle of order fulfilment, from supplier coordination to client communication and logistics management. The client is renowned for delivering comprehensive end-to-end procurement, supply chain management, logistics and financial solutions. The client boasts a global network, with offices in Europe, America, and Asia.

You will work closely with internal departments and external partners to ensure seamless delivery of goods and services, troubleshoot issues, and keep everything moving swiftly and efficiently. The successful candidate will drive negotiations with third-party service providers that assist with completing a job to the best possible standards. This role is perfect for someone detail-oriented, proactive, and eager to grow within a busy operations environment.

You will be responsible for raising purchase orders through the company's processes, initiating the supply chain by placing orders with suppliers, and ensuring timely order processing. A key part of the role includes investigating and resolving discrepancies raised by clients, suppliers, or internal teams, as well as escalating any ongoing issues to senior management for a swift resolution. This is a role where you will be required to go above and beyond for your clients, so a certain level of professionalism and a customer service mindset will be paramount.

This is an office-based position that is situated in Hertfordshire. Due to the location of the office, this role would be commutable from Hemel Hempstead, Watford, Amersham, St Albans, Beaconsfield, Uxbridge, Barnet, High Wycombe, Borehamwood & Welwyn Garden City. The role offers a generous salary, as well as a yearly discretionary bonus.

Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK.

For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period.

Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Ready to find the right role for you?

Join our Security team as a Security Operations Technician where you can build your career whilst safeguarding our operations. In this role, you'll have the opportunity to learn and contribute to various security initiatives, assisting with both proactive projects and responding to security requests. You'll work closely with experienced team members, supporting security assessments, helping to implement remediation strategies, and assisting in maintaining our information security policies. Collaborating with our Security Operations Centre (SOC), you'll gain hands-on experience executing security plans and learning about security best practices.

What you'll be doing:

• Supporting Security Operations: Assist in monitoring security systems and responding to alerts under guidance.
  
• Contributing to Assessments: Help with routine security assessments and document findings.
  
• Implementing Solutions: Support the implementation of remediation strategies to address identified vulnerabilities.
  
• Policy Assistance: Aid in maintaining and updating information security policies and procedures.
  
• Collaboration: Work with internal teams and external partners to support security initiatives.
  

What we're looking for:

• Passion for Cybersecurity: A strong interest in cybersecurity trends, technologies, and a desire to learn and grow in the field.
  
• Foundational OS Knowledge: Basic understanding of Linux and Microsoft Windows operating systems.
  
• Networking Basics: Familiarity with fundamental networking concepts and components (e.g., firewalls, VPNs).
  
• Eagerness to Learn: An interest in Security Operations Centres (SOCs) and a willingness to learn about security tools (e.g., vulnerability management, EDR platforms).
  
• Problem-Solving Mindset: A proactive approach to identifying potential security issues and a desire to learn how to mitigate them.
  
• Team Player: Ability to work collaboratively and communicate effectively within a team environment.
  

Bonus points for:

• Any exposure to cloud environments.
  
• An interest in automation or scripting.
  
• Familiarity with auditing frameworks such as ISO, NIST, or GDPR.
  
• Relevant IT or Security certifications (e.g., CompTIA Security+, CySA+, CCNA).
  

We're seeking someone who is enthusiastic, curious, and ready to enhance their career in cybersecurity. If you don't meet every single requirement but are passionate about security and eager to learn, we encourage you to apply. If you feel that you'd be a great fit for this role and Veolia, we'd love to find out more about you.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

About Envision:

Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Encompassing three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, Envision Energy collaboratively constructs comprehensive solutions for energy transformation.

Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review.

Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028.

Key responsibilities:

1. Support day-to-day operations across multiple functions (e.g., logistics, admin, supply chain, coordination), ensuring tasks are executed on time, data is accurate, and communication flows efficiently.
2. Track and report on operational KPIs; supporting the analysis of operational performance to assist decision-making by senior managers.
3. Maintain and help improve SOPs and workflows, helping document and improve standard operating procedures (SOPs), identifying inefficiencies, and proposing improvements.
4. Coordinate with internal departments and external partners to ensure smooth execution.
5. Provide administrative and documentation support to operational managers.
6. Contribute to reporting, presentations, and compliance-related tasks.
7. Support continuous improvement efforts across the business.

Qualification and Expertise:

1. Language Proficiency: Fluency in Mandarin and English is required for communication and reporting
2. Educational Background: Bachelor’s degree or above, preferably in Business, Operations, Management, or related field
3. Work Experience: Minimum 2 years of relevant experience in business operations, project coordination, supply chain support, or administrative execution.
4. Professional Skills

• Strong written and verbal communication skills in both Chinese and English
• Hands-on involvement in tracking KPIs, supporting documentation, or cross-functional coordination
• Excellent organisational and time-management abilities, ability to manage multiple operational tasks with attention to deadlines and detail.
• Analytical thinking and data handling, comfortable working with KPIs, Excel, and basic reporting to support business insights.
• Clear communication and collaboration, capable of liaising with internal teams and external vendors effectively.
• High level of confidentiality, discretion, and professionalism
• Proficient in MS Office (Word, Excel, PowerPoint) and other administrative tools
• Detail-oriented, proactive, and adaptable
• Able to work under pressure and handle multiple tasks
• Experience with ERP systems or project management tools
• Strong sense of responsibility and team spirit, ability to work independently and as part of a team
• Familiarity with ERP or project management tools is a plus
• Knowledge of Lean/Six Sigma or similar process improvement methods is desirable
• Experience working directly with senior leadership is a plus
• Experience in the energy industry or fast-growth environments is a plus

Operations Support Coordinator (APAC)

We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers.

This is a full-time role based in our head office in King’s Cross, The Coal Office London.

Our Story

Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors.

The company has a well-established global customer base which has achieved double digit growth over recent years.

The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at

About the Role

As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC.

Key Responsibilities include:

• Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation
• Claim processing : Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes
• Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow.
• Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns.
• Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments

About You

We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience.

You will have a mix of these experiences, skills, and qualities:

• Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail.
• Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English . Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication.
• A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work.
• Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated.
• A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver.
• Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous.

For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands.

We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

About Envision:

Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Encompassing three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, Envision Energy collaboratively constructs comprehensive solutions for energy transformation.

Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review.

Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028.

Key responsibilities:

1. Support day-to-day operations across multiple functions (e.g., logistics, admin, supply chain, coordination), ensuring tasks are executed on time, data is accurate, and communication flows efficiently.
2. Track and report on operational KPIs; supporting the analysis of operational performance to assist decision-making by senior managers.
3. Maintain and help improve SOPs and workflows, helping document and improve standard operating procedures (SOPs), identifying inefficiencies, and proposing improvements.
4. Coordinate with internal departments and external partners to ensure smooth execution.
5. Provide administrative and documentation support to operational managers.
6. Contribute to reporting, presentations, and compliance-related tasks.
7. Support continuous improvement efforts across the business.

Qualification and Expertise:

1. Language Proficiency: Fluency in Mandarin and English is required for communication and reporting
2. Educational Background: Bachelor’s degree or above, preferably in Business, Operations, Management, or related field
3. Work Experience: Minimum 2 years of relevant experience in business operations, project coordination, supply chain support, or administrative execution.
4. Professional Skills

• Strong written and verbal communication skills in both Chinese and English
• Hands-on involvement in tracking KPIs, supporting documentation, or cross-functional coordination
• Excellent organisational and time-management abilities, ability to manage multiple operational tasks with attention to deadlines and detail.
• Analytical thinking and data handling, comfortable working with KPIs, Excel, and basic reporting to support business insights.
• Clear communication and collaboration, capable of liaising with internal teams and external vendors effectively.
• High level of confidentiality, discretion, and professionalism
• Proficient in MS Office (Word, Excel, PowerPoint) and other administrative tools
• Detail-oriented, proactive, and adaptable
• Able to work under pressure and handle multiple tasks
• Experience with ERP systems or project management tools
• Strong sense of responsibility and team spirit, ability to work independently and as part of a team
• Familiarity with ERP or project management tools is a plus
• Knowledge of Lean/Six Sigma or similar process improvement methods is desirable
• Experience working directly with senior leadership is a plus
• Experience in the energy industry or fast-growth environments is a plus

Operations Support Coordinator (APAC)

We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers.

This is a full-time role based in our head office in King’s Cross, The Coal Office London.

Our Story

Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors.

The company has a well-established global customer base which has achieved double digit growth over recent years.

The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at

About the Role

As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC.

Key Responsibilities include:

• Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation
• Claim processing : Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes
• Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow.
• Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns.
• Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments

About You

We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience.

You will have a mix of these experiences, skills, and qualities:

• Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail.
• Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English . Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication.
• A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work.
• Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated.
• A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver.
• Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous.

For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands.

We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.