144 Operations Analyst jobs in the United Kingdom

Role Title: Operations Analyst

Duration: 6 month contract

Location: Telford, Hybrid 2/3 days onsite

Rate: up to £224 p/d Umbrella inside IR35

Role purpose / summary

Are you passionate about driving operational excellence and making a real impact across a business? Do you thrive in a fast-paced environment where collaboration, innovation, and continuous improvement are at the heart of everything you do?

We’re looking for a proactive and people-focused Business Operations Analyst to join our dynamic team. You’ll play a key role in supporting the day-to-day operations of our Practice, helping us deliver smarter, faster, and more consistent services across the board.

What You’ll Be Doing

Building strong relationships with stakeholders to streamline processes and improve delivery.

Supporting governance, planning, and reporting activities that keep our operations running smoothly.

Championing continuous improvement—spotting opportunities, sharing best practices, and driving change.

Supporting recruitment, onboarding, and resource planning to ensure we have the right people in the right places.

Providing accurate financial insights and helping us stay on track with budgets and forecasts.

Coaching and mentoring junior team members to help them grow and succeed.

What You’ll Deliver

Clear, consistent governance and communications across the Practice.

Timely and accurate reporting on risks, opportunities, and headcount.

A strong contribution to our resourcing strategy and onboarding experience.

A visible presence in the Business Operations community—sharing ideas, leading by example, and being an advocate for change.

Who You’ll Work With

You’ll collaborate with a wide range of professionals including:

Business Operations Partners & Directors

Practice Leads and Heads of Profession

Finance, HR, and Recruitment Business Partners

PMO Analysts and Workforce Planners

What We’re Looking For

A natural collaborator with strong communication and relationship-building skills.

Someone who’s detail-oriented, organised, and thrives on solving problems.

Experience in operations, governance, or project support is a plus—but attitude and adaptability matter most.

A passion for continuous improvement and a drive to make things better.

Why Join Us?

You’ll be part of a supportive, forward-thinking team that values your ideas and encourages you to grow. Whether you’re helping shape strategy, mentoring others, or improving how we work—you’ll be making a difference every day

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Operations Analyst

6 month Temp

£180pd

YOU MUST HAVE NEXUS EXPERIENCE OR YOU WILL NOT BE CONSIDERED

Previous experience in any of the below please:

Payments/Client Cash experience, Transfers, ISA admin, Stock Deposits/Demats, Settlements – UK & Overseas

Aim & Purpose of the Role

The purpose of this role is to ensure robust Operational Oversight of the business by maintaining regulatory compliance, securing smooth operational processes, and acting as a key liaison between the firm’s Investment Managers (IMs) and BNY Pershing. The role supports the delivery of high-quality client service by monitoring operational workflows, resolving queries, enhancing efficiency, and ensuring all investment operations are processed accurately and in a timely manner.

Key Accountabilities & Responsibilities

• Operational Liaison : Act as the first point of contact for Investment Managers on operational queries, escalating to the BNY client services team as needed and ensuring clear, timely communication.
• Cash Payments Management : Instruct and oversee customer payments via Nexus; track cash flows and manage received payments, ensuring accurate reconciliation without prior notification.
• Asset Transfer Oversight : Execute external asset transfers through Nexus, monitor progress via dashboards, resolve queries, and escalate accordingly to avoid delays.
• Internal Transfers : Process internal asset movements, including those related to deceased estates, trusts, and inter-spousal gifts, ensuring accuracy and regulatory adherence.
• BNY Relationship Management : Participate in regular meetings with BNY Pershing, raise workflow issues, recommend process improvements, and maintain effective cross-party communication.
• Crest Dematerialisation : Prepare and verify documents for Crest stock dematerialisation as required.
• Trade Settlement Oversight : Track and resolve failed trades, supporting prompt settlement and reducing operational risk.
• Dividend Monitoring : Notify Investment Managers of dividend payments made to client accounts and ensure appropriate follow-up.
• Proxy Voting Management : Use third-party portals to monitor upcoming proxy votes, inform clients and IMs about options, and lodge votes as instructed.
• Project Participation : Contribute to departmental projects and perform other operational oversight duties as directed by senior management.
• Procedures Ownership : Draft, maintain, and periodically review departmental procedures to ensure clarity and compliance with current operational standards and regulations.

This summary can be used in a job description, role profile, or internal documentation to outline the function, scope, and expectations for this position effectively. Let me know if you’d like it tailored for a specific role title, such as "Operational Oversight Officer" or "Operations Liaison Specialist."

Operations Analyst

6 month Temp

£180pd

YOU MUST HAVE NEXUS EXPERIENCE OR YOU WILL NOT BE CONSIDERED

Previous experience in any of the below please:

Payments/Client Cash experience, Transfers, ISA admin, Stock Deposits/Demats, Settlements – UK & Overseas

Aim & Purpose of the Role

The purpose of this role is to ensure robust Operational Oversight of the business by maintaining regulatory compliance, securing smooth operational processes, and acting as a key liaison between the firm’s Investment Managers (IMs) and BNY Pershing. The role supports the delivery of high-quality client service by monitoring operational workflows, resolving queries, enhancing efficiency, and ensuring all investment operations are processed accurately and in a timely manner.

Key Accountabilities & Responsibilities

• Operational Liaison : Act as the first point of contact for Investment Managers on operational queries, escalating to the BNY client services team as needed and ensuring clear, timely communication.
• Cash Payments Management : Instruct and oversee customer payments via Nexus; track cash flows and manage received payments, ensuring accurate reconciliation without prior notification.
• Asset Transfer Oversight : Execute external asset transfers through Nexus, monitor progress via dashboards, resolve queries, and escalate accordingly to avoid delays.
• Internal Transfers : Process internal asset movements, including those related to deceased estates, trusts, and inter-spousal gifts, ensuring accuracy and regulatory adherence.
• BNY Relationship Management : Participate in regular meetings with BNY Pershing, raise workflow issues, recommend process improvements, and maintain effective cross-party communication.
• Crest Dematerialisation : Prepare and verify documents for Crest stock dematerialisation as required.
• Trade Settlement Oversight : Track and resolve failed trades, supporting prompt settlement and reducing operational risk.
• Dividend Monitoring : Notify Investment Managers of dividend payments made to client accounts and ensure appropriate follow-up.
• Proxy Voting Management : Use third-party portals to monitor upcoming proxy votes, inform clients and IMs about options, and lodge votes as instructed.
• Project Participation : Contribute to departmental projects and perform other operational oversight duties as directed by senior management.
• Procedures Ownership : Draft, maintain, and periodically review departmental procedures to ensure clarity and compliance with current operational standards and regulations.

This summary can be used in a job description, role profile, or internal documentation to outline the function, scope, and expectations for this position effectively. Let me know if you’d like it tailored for a specific role title, such as "Operational Oversight Officer" or "Operations Liaison Specialist."

Sales Operations Analyst – St Neots (PE19) – Permanent – Full Time

• Salary: £35,000
li>25 days annual leave (inclusive of up to 3 days December shutdown)
• Buy or sell up to 5 days’ annual leave
< i>Two pension schemes to choose from
• Private Medical & Dental Insurance + discounts for additional family members
• Life Assurance scheme up to 4 x salary
• Multiple Save schemes
• Electric/Hybrid Car leasing scheme
• Cycle to work scheme
• Retail discounts
• Continuous Professional Development support
• Annual Wellness Allowance

Be the first of your kind at MASS.

We’re looking for someone highly organised and proactive (known internally as a Senior Sales Operations Officer) to become the operational backbone of our Business Development and Sales function. From CRM integrity and pipeline visibility to opportunity triage and campaign coordination, this role offers variety, visibility, and real impact. If you enjoy spinning plates without dropping detail, this is the role for you.

You’ll act as a central point of contact across frameworks, CRM workflows, and internal coordination; keeping our business-winning activities running to plan and on pace. Your work will help ensure operational rigour behind every lead, bid, and customer interaction.

You'll be based at our Head Office in St Neots, Cambridgeshire, with the flexibility to work from home part of the week. On-site, you’ll collaborate closely with teams across Business Development, Sales, Marketing & Comms, and Delivery, so strong communication and relationship-building skills will be essential.

How you’ll support us

You’ll play a key role in our restructured Business Development function, providing the operational glue that keeps things aligned and moving. Reporting to our new Head of Business Development, you’ll support two newly formed teams led by our Lead Key Account Manager and Lead Business Development Manager, all focused on delivering our strategic growth ambition through Beyond Boundaries 2030 .

From managing CRM data and dashboards to coordinating with Marketing & Comms, triaging inbound opportunities, and overseeing our bid portals and frameworks, you’ll bring people, processes, and information together to help the team perform at its best.

The invaluable experience you’ll bring, to help us achieve more

We’re expecting that you’ve done aspects of this role before, so you’ll know how to work with salespeople, systems, and processes:

Essential experience

• Strong organisation and communication skills
• Background in sales operations, sales support, or bid/framework coordination
• Confidence managing multiple priorities in a fast-paced environment
• Excellent attention to detail and ability to work independently
• Strong working knowledge of Microsoft Office applications

Desirable experience

• Experience in the defence, government, or security sectors
• Familiarity with CRM platforms or pipeline reporting tools 

Our non-negotiables

Due to the highly secure nature of the projects that you will be involved with, you must  be:

A UK National and eligible to work in the UK
• Eligible to obtain and maintain a UK Government Security Check (SC)  clearance

Who is MASS?

MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential.

We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you’re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.

Apply today  to see how working for MASS could work for you!

Role Title: Operations Analyst

Duration: 6 month contract

Location: Telford, Hybrid 2/3 days onsite

Rate: up to 224 p/d Umbrella inside IR35

Role purpose / summary

Are you passionate about driving operational excellence and making a real impact across a business? Do you thrive in a fast-paced environment where collaboration, innovation, and continuous improvement are at the heart of everything you do?
We're looking for a proactive and people-focused Business Operations Analyst to join our dynamic team. You'll play a key role in supporting the day-to-day operations of our Practice, helping us deliver smarter, faster, and more consistent services across the board.

What You'll Be Doing

Building strong relationships with stakeholders to streamline processes and improve delivery.
Supporting governance, planning, and reporting activities that keep our operations running smoothly.
Championing continuous improvement-spotting opportunities, sharing best practices, and driving change.
Supporting recruitment, onboarding, and resource planning to ensure we have the right people in the right places.
Providing accurate financial insights and helping us stay on track with budgets and forecasts.
Coaching and mentoring junior team members to help them grow and succeed.

What You'll Deliver

Clear, consistent governance and communications across the Practice.
Timely and accurate reporting on risks, opportunities, and headcount.
A strong contribution to our resourcing strategy and onboarding experience.
A visible presence in the Business Operations community-sharing ideas, leading by example, and being an advocate for change.

Who You'll Work With

You'll collaborate with a wide range of professionals including:
Business Operations Partners & Directors
Practice Leads and Heads of Profession
Finance, HR, and Recruitment Business Partners
PMO Analysts and Workforce Planners

What We're Looking For

A natural collaborator with strong communication and relationship-building skills.
Someone who's detail-oriented, organised, and thrives on solving problems.
Experience in operations, governance, or project support is a plus-but attitude and adaptability matter most.
A passion for continuous improvement and a drive to make things better.

Why Join Us?

You'll be part of a supportive, forward-thinking team that values your ideas and encourages you to grow. Whether you're helping shape strategy, mentoring others, or improving how we work-you'll be making a difference every day

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Who we are…  

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world’s largest industries for companies, government organisations and industry professionals.   

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.  

Why join GlobalData?  

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of strategic industry intelligence.  

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it’s the collaboration of our teams that have shaped our success and will continue to do so in the future.   

What you'll be doing. 

• Analyse sales data and trends to identify areas for improvement and make data-driven recommendations to increase sales performance.  
li>Develop and maintain sales reports and dashboards to track key metrics and communicate insights to sales leadership.   < i>Collaborate with cross-functional teams, including sales, marketing, customer success and finance, to ensure alignment and drive efficiency in sales processes.   < i>Assist in the development and implementation of sales strategies to increase revenue and achieve sales targets.   < i>Support the sales team with data analysis, forecasting, and pipeline management to ensure accurate and timely sales projections.   < i>Identify and troubleshoot issues in the sales process and propose solutions to streamline and improve efficiency.   < i>Stay up to date on industry trends and competitive landscape to provide insights and recommendations for sales strategies.   < i>Assist with sales training and onboarding new team members on sales processes and tools.   < i>Continuously review and improve sales processes and systems to increase efficiency and effectiveness.  

What we're looking for. 

2+ years of experience in sales operations, data analysis, or a similar role.   < i>Familiarity with using Salesforce (or another CRM) for business performance reporting   < i>Advanced Excel skills with strong interpersonal and communication skills   < i>Strong analytical and problem-solving skills with the ability to interpret and present data in a meaningful way   < i>Proven ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment   < i>The successful candidate will have a strong understanding of sales operations, data analysis, and a passion for driving sales performance. They will be a critical thinker, detail-oriented, and able to work collaboratively with a variety of stakeholders. If you are a results-driven individual with a strong analytical mindset, we encourage you to apply for this exciting opportunity.  

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed)  

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

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Are you fluent in Cantonese and experienced in retail banking , customer operations , or business support ? If you’re passionate about improving internal processes and supporting colleagues to deliver great service — we’d love to hear from you.

Banking Operations Analyst (Cantonese-speaking)
Location: Central London (Hybrid)
Salary: £42,000 + 12.5% pension + bonus + 25 days holiday
Contract: 1-year fixed-term

We’re hiring a Cantonese-speaking Banking Operations Analyst to support internal teams and improve day-to-day processes across a respected banking organisation.

This is a hybrid role combining business support, light process improvement, and operational administration. It’s ideal for someone with experience in retail banking, customer service, or back-office operations who wants to grow their UK career.

Key responsibilities:

• Handle internal queries, support admin tasks, and document processes

• Review and improve workflows to enhance service and efficiency

• Gather and record business requirements for operational improvements

• Support system testing (UAT), compliance, and internal policy adherence

What we’re looking for:

• Fluent Cantonese and confident English communication

• Experience in retail banking or customer/business operations

• Comfortable using Excel (Power BI or SQL is a bonus)

• Methodical, organised, and good at problem-solving

Why apply?

• Join a supportive, inclusive team in a professional environment

• Use your language skills to make a real impact

• Great benefits and the chance to build UK banking experience

Interested? Send your CV for a fast response.