9,011 Business jobs in the United Kingdom

I am recruiting for a Zendesk Specialist to work remotely with occasional travel to Holland.

I am seeking a Business Analyst with a deep knowledge of Zendesk to optimise and support the clients customer operations.

This role requires a strong understanding of Zendesk's capabilities, workflows, integrations, and analytics, as well as the ability to translate business needs into functional solutions.

You will be able to translate business requirements into Zendesk configurations, workflows, automations, triggers, SLAs, and macros.

You must have solid expertise in Zendesk.

Experience of full product lifecycle is also required.

Please apply ASAP to find out more.

If so, this opportunity could be for you!

Due to a severe skills shortage in the marketplace, Business Analysts are in high demand.

We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in a variety of Business Analysis related roles.

Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector.

Join us on our FREE Business Analysis Webinar, by clicking 'Apply for this job', and we will send you the joining link.

Once you have attended this Free Webinar, you can decide if this is something that you would like to pursue.

Requirements

You should:

• Be analytical and have good attention to detail.
• Be committed to pursuing a career in Business analysis.
• Be a quick learner.
• Be able to think in a structured manner.

Benefits

• Quickest way to build an exciting career in the business world, whether you have little or no prior experience.
• Gain the skills, knowledge and certification required for a career in the Business analysis.
• Increased earning potential and job security.
• Flexible working opportunities within the industry.
• This programme is a great alternative to attending university or college, as this pathway offers a quicker and more flexible route to success in this sector.

Business Operations Administrator

Glasgow

Are you an organised and confident individual?

Do you have experience within administration and looking for your next challenge?

Scott & Co is a leading provider of debt recovery enforcement and citation services. We are part of Marston Holdings Ltd the UK’s largest judicial services group providing integrated court order compliance. 

We are looking for a Business Operations Administrator with excellent communication and organisational skills to join our small complaints team. You will work closely with our Complaints Team Leader plus coordinate and support our complaints service and ensure compliance with industry standards and regulatory requirements. 

What you will be doing: 

• Keeping a close eye on incoming complaints from all our communication channels and making sure they are acknowledged quickly and thoughtfully.
• Working closely with our Complaints Team Leader, offering support, guidance, and advice to help us deliver the best outcomes for our customers.
• Writing clear, high-quality responses to complaints within agreed timeframes, ensuring every customer feels heard and valued.
• Building strong relationships with managers and team leaders across the business to resolve issues effectively and make continuous improvements to our customer experience.

What we are looking for:

• A passion for delivering excellent customer service and listening to the issues being raised
• Accurate detailed record keeping
• Competent in the use of Microsoft Office (Excel Word and Outlook)
• Excellent interpersonal skills
• Ability to work to deadlines
• Flexibility to approach to work
• Willing to learn more about our industry and regulations (e.g. Data Protection CSA & SMASO).

What you will get in return:   

• Great life work balance
• Monday to Friday 8:30 – 17:00
• Simple and Achievable Bonus Scheme
• Friendly Office Work Environment

If this sounds like the job for you please apply. 

Marston Holdings is a transportation services and enforcement group which has grown rapidly over several years. Following investment by Inflexion and ICG private equity firms in March 2020 the group is in a strong position to pursue its strategy of growing technology led business models both in the UK and internationally.We are an equal opportunity employer which means we’ll consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition the post holder is expected to keep the Company updated if their personal circumstances change.

INDLP

Job Title: Business Operations Manager 

Salary: £50,000 + £10,000 bonus 

Reports to: Managing Director 

Location: W4 5PY, West London (hybrid up to 2 days per week after probation) 

Contract Type: Full-time, Permanent 

About Us  

We are a leading publisher of video-based training resources and eLearning for the social care sector. With a growing team in West London, we are expanding rapidly, launching new products and having recently introduced a new eLearning portal. This is an exciting opportunity for an experienced Business Operations Manager to take central responsibility for the smooth running of the business. 

Purpose of the Role  

To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service, and product teams. 

Key Responsibilities  

1. Systems & Infrastructure  

• Manage the company LMS (support team, sales enablement, marketing enablement, data maintenance). 
• Oversee key 3rd-party platforms: CRM (HubSpot), accounting (Xero), Microsoft 365, domain and email hosting, payment gateways (PayPal, WorldPay, Stripe), Retool, delivery services, video hosting platforms, and other website accounts. 
• Manage IT setup and support (with external IT provider). 
• Ensure GDPR, data protection, and compliance across systems. 

2. Data & Reporting  

• Own and maintain company data lists. 
• Partner with sales and marketing to ensure data accuracy and accessibility. 
• Use SQL, Retool, Zapier, APIs, webhooks and JavaScript for reporting, automation, and building MVP solutions. 
• Work with the MD to set KPIs/OKRs and track business performance. 

3. Team & Operations Leadership  

• Manage the Customer Service team to deliver excellent client support. 
• Manage Sales Operations, set targets, and report on performance. 
• Supervise freelance consultants, developers, and designers. 
• Step in for the MD to manage office operations when required. 

4. Finance & Compliance  

• Support the company budgeting process, ensure accountability. 
• Maintain oversight of insurance cover, postal services, telephone, and other operational logistics. 
• Ensure Health & Safety, GDPR, and other legal compliance requirements are met. 
• Maintain manuals and develop clear operational and procedural documentation. 

5. Product  

• Manage development of LMS platform improvements 
• Support bug fixing and issue escalation with technical expertise  
• Act as a point of escalation for key clients  
• Develop off product solutions for clients and internal use 
• Develop product roadmap and ensure delivery in line with business goals 

Experience Required (Essential)  

• Managing a range of 3rd-party hosted websites and services. 
• IT management (with external IT support). 
• Leading and managing teams. 
• Delivering services in a customer-focused organisation. 
• Budgeting and financial accountability. 
• Managing multiple concurrent projects. 
• SQL for reporting and automation. 

Experience Preferred (Nice-to-Have)  

• Managing a hosted software system (e.g., LMS). 
• Experience managing software development projects and familiarity with development cycles. 
• Understanding of APIs/webhooks and ability to use them for automation and reporting. 
• CRM management (ideally HubSpot: workflows, data pipelines, ticketing). 
• Experience supporting SaaS products in a dynamic environment while maintaining customer retention. 
• Aircall + HubSpot ticketing. 
• Reporting and KPI/OKR setting across multiple business units. 
• Experience using Retool and/or Zapier to build automation and reporting systems. 

Skills & Attributes  

• Strong communicator, comfortable engaging with stakeholders at all levels. 
• Fluent spoken and written English. 
• Proactive, takes initiative, and supports team collaboration. 
• Able to juggle competing priorities in a fast-paced environment. 
• Efficient, organised, and detail-oriented record-keeper. 
• Excellent problem-solving skills and ability to think strategically and operationally. 
• Skilled in Microsoft Word, Excel, Outlook, SharePoint, CRM systems, and cloud accounting tools. 

Requirements  

• Bachelor’s degree or equivalent (preferred). 
• Right to live and work in the UK; UK residency required. 
• Ability to commute to West London (role is office-based with hybrid potential). 

Schedule  

• Monday to Friday 
• 9:00am – 5:30pm 

Benefits

• Comprehensive induction and commitment to ongoing learning and development
• Contributory pension scheme
• Relaxed work environment
• Regular staff social activities
• Sick pay
• Potential for 1-2 days hybrid working per week after completing probationary period.

Work Location : W4 5PY (potential for hybrid working up to 2 days a week after probationary period)

Please do not apply if unable to commute to West London.

Job Title: Business Operations Manager 

Salary: £50,000 + £10,000 bonus 

Reports to: Managing Director 

Location: W4 5PY, West London (hybrid up to 2 days per week after probation) 

Contract Type: Full-time, Permanent 

About Us  

We are a leading publisher of video-based training resources and eLearning for the social care sector. With a growing team in West London, we are expanding rapidly, launching new products and having recently introduced a new eLearning portal. This is an exciting opportunity for an experienced Business Operations Manager to take central responsibility for the smooth running of the business. 

Purpose of the Role  

To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service, and product teams. 

Key Responsibilities  

1. Systems & Infrastructure  

• Manage the company LMS (support team, sales enablement, marketing enablement, data maintenance). 
• Oversee key 3rd-party platforms: CRM (HubSpot), accounting (Xero), Microsoft 365, domain and email hosting, payment gateways (PayPal, WorldPay, Stripe), Retool, delivery services, video hosting platforms, and other website accounts. 
• Manage IT setup and support (with external IT provider). 
• Ensure GDPR, data protection, and compliance across systems. 

2. Data & Reporting  

• Own and maintain company data lists. 
• Partner with sales and marketing to ensure data accuracy and accessibility. 
• Use SQL, Retool, Zapier, APIs, webhooks and JavaScript for reporting, automation, and building MVP solutions. 
• Work with the MD to set KPIs/OKRs and track business performance. 

3. Team & Operations Leadership  

• Manage the Customer Service team to deliver excellent client support. 
• Manage Sales Operations, set targets, and report on performance. 
• Supervise freelance consultants, developers, and designers. 
• Step in for the MD to manage office operations when required. 

4. Finance & Compliance  

• Support the company budgeting process, ensure accountability. 
• Maintain oversight of insurance cover, postal services, telephone, and other operational logistics. 
• Ensure Health & Safety, GDPR, and other legal compliance requirements are met. 
• Maintain manuals and develop clear operational and procedural documentation. 

5. Product  

• Manage development of LMS platform improvements 
• Support bug fixing and issue escalation with technical expertise  
• Act as a point of escalation for key clients  
• Develop off product solutions for clients and internal use 
• Develop product roadmap and ensure delivery in line with business goals 

Experience Required (Essential)  

• Managing a range of 3rd-party hosted websites and services. 
• IT management (with external IT support). 
• Leading and managing teams. 
• Delivering services in a customer-focused organisation. 
• Budgeting and financial accountability. 
• Managing multiple concurrent projects. 
• SQL for reporting and automation. 

Experience Preferred (Nice-to-Have)  

• Managing a hosted software system (e.g., LMS). 
• Experience managing software development projects and familiarity with development cycles. 
• Understanding of APIs/webhooks and ability to use them for automation and reporting. 
• CRM management (ideally HubSpot: workflows, data pipelines, ticketing). 
• Experience supporting SaaS products in a dynamic environment while maintaining customer retention. 
• Aircall + HubSpot ticketing. 
• Reporting and KPI/OKR setting across multiple business units. 
• Experience using Retool and/or Zapier to build automation and reporting systems. 

Skills & Attributes  

• Strong communicator, comfortable engaging with stakeholders at all levels. 
• Fluent spoken and written English. 
• Proactive, takes initiative, and supports team collaboration. 
• Able to juggle competing priorities in a fast-paced environment. 
• Efficient, organised, and detail-oriented record-keeper. 
• Excellent problem-solving skills and ability to think strategically and operationally. 
• Skilled in Microsoft Word, Excel, Outlook, SharePoint, CRM systems, and cloud accounting tools. 

Requirements  

• Bachelor’s degree or equivalent (preferred). 
• Right to live and work in the UK; UK residency required. 
• Ability to commute to West London (role is office-based with hybrid potential). 

Schedule  

• Monday to Friday 
• 9:00am – 5:30pm 

Benefits

• Comprehensive induction and commitment to ongoing learning and development
• Contributory pension scheme
• Relaxed work environment
• Regular staff social activities
• Sick pay
• Potential for 1-2 days hybrid working per week after completing probationary period.

Work Location : W4 5PY (potential for hybrid working up to 2 days a week after probationary period)

Please do not apply if unable to commute to West London.

About us

If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.

Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.

Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.

Position Summary

The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.

The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.

Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.

The Role:

• Ensure strict adherence to operational policies, processes, and compliance requirements.
• Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
• Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
• Oversee and run PMC’s client review call process
• Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
• Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
• Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
• Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
• Support the design and implementation of automation and process improvements to increase efficiency and scale.

What you’ll bring:

• Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
• Experience working in fast paced environment where no task is too small or big
• A “doer” who takes ownership and consistently delivers, nothing slips through the cracks

It would be nice for you to have:

• Highly organised, detail-oriented, dependable and resilient.
• Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
• Confident in managing competing priorities and deadlines.
• Proactive, resourceful, and solution-focused with a can-do attitude.
• Clear communicator (written and verbal) with excellent documentation skills.
• Strong IT literacy (Microsoft Office, project management and collaboration tools).

What else you need to know:

This role is based at our offices in London

We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at

About us

If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.

Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.

Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.

Position Summary

The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.

The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.

Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.

The Role:

• Ensure strict adherence to operational policies, processes, and compliance requirements.
• Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
• Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
• Oversee and run PMC’s client review call process
• Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
• Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
• Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
• Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
• Support the design and implementation of automation and process improvements to increase efficiency and scale.

What you’ll bring:

• Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
• Experience working in fast paced environment where no task is too small or big
• A “doer” who takes ownership and consistently delivers, nothing slips through the cracks

It would be nice for you to have:

• Highly organised, detail-oriented, dependable and resilient.
• Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
• Confident in managing competing priorities and deadlines.
• Proactive, resourceful, and solution-focused with a can-do attitude.
• Clear communicator (written and verbal) with excellent documentation skills.
• Strong IT literacy (Microsoft Office, project management and collaboration tools).

What else you need to know:

This role is based at our offices in London

We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at