31 Operations Coordinator jobs in London

Operations Coordinator | North London | Consumer Goods | 35,000 + Bonus + Hybrid & Flexible Working

Are you looking to build a long-term career, not just take another job?
Do you want to be part of a successful, fast-growing business where the work is genuinely exciting and fun?
Do you thrive in a fast-paced environment, surrounded by motivated, like-minded people?

We're working with a global consumer brand, one of the fastest-growing names in the industry, distributing to over 80 countries and operating across six international offices. Their European HQ is based in beautifully renovated offices in Islington, North London.

This business is known not only for its innovation and global reach but also for its exceptional team culture . The London office has built a reputation for being collaborative, energetic, and genuinely fun . People love working here because of the supportive environment and the great people . They are friendly, welcoming, and always willing to help each other succeed. It's a culture that values hard work, shared success, and a positive, team-first attitude.

The Opportunity
As Operations Coordinator, you'll play a key role in supporting both the commercial and operational sides of the business. From managing day-to-day retailer operations to coordinating internal communications and ensuring great customer service, you'll be right at the heart of the action.

You'll be given full training, plenty of support, and the chance to make a real impact in a business that's scaling rapidly across global markets.

Key Responsibilities
* Manage operational transactions with key retail accounts
* Act as a key point of contact for account-specific queries
* Facilitate smooth communication between sales, operations, and supply chain teams
* Provide excellent customer service and support from order through to delivery
* Maintain accurate admin, systems, and records

What We're Looking For
* At least one year of experience in a customer service, operations, or admin role
* Ideally from a consumer goods or retail head office background-but open to other experience
* A naturally organised, detail-oriented person
* Strong written and verbal communication skills
* A team player with a positive, proactive mindset
* Comfortable in a fast-paced, deadline-driven environment
* Confident using Excel and Microsoft Office

What's On Offer
* 35,000 starting salary
* Annual bonus
* Hybrid working (3 days in the Islington office)
* Flexible working options
* Private healthcare
* Exposure to major retail customers
* Excellent training and development
* A collaborative, fun, and supportive culture with genuinely great people
* Regular team events and socials
* Pension matching (3%)

If you're looking for a role where you'll be surrounded by friendly people, work on exciting products, and grow your career in a fast-paced global business we'd love to hear from you.

BBBH34131

At APL Logistics , we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What’s our secret? Never thinking in terms of ‘I’ and ‘You’. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.

Right now, we’re looking for a new colleague to join our Operations Team in the position of Operations Coordinator.

This role is responsible for supporting all operational requirements, including managing designated projects, establishing, and reporting KPIs and driving process improvement initiatives. This role will also support and execute the tactical roadmap for assigned customers, connecting customer needs to existing capabilities, while also engaging proper SMEs to drive the development of future solutions.

Main Responsibilities:

• Serving as first point of contact with assigned customers.
• Translating customer requirements into operational procedures, to enhance the overall customer experience.
• Utilizing appropriate project management methodologies to give assurance that intended outcomes are identified and achieved.
• Working with a range of internal and external stakeholders to play your part in ensuring on time-in full delivery of shipments from origin to destination, with a keen focus on cost reduction.
• Providing support in preparing reports for stakeholders, customers and lead business reviews as assigned.
• Collaborating with internal and external partners (2PL/vendors) that are involved in the delivery of defined customer programs.
• Establishing clear KPIs, building dashboards and presenting performance reports on a scheduled basis.
• Reviewing existing operations and implement innovation processes to generate new ideas.

What we are looking for:

• Bachelor's Degree or equivalent Level in Management or Logistics discipline preferable.
• Experience in Logistics industry in a similar capacity
• Strong client-facing and internal communication skills, both written and verbal communication
• Organizational skills including attention to detail and multi-tasking skills.
• Solid working knowledge of Excel and other MS Office tools
• Analytical skills and performance improvement methodology
• Customer-friendly and result-oriented person

What we offer:

• Participation in our global Cash Bonus Plan
• Health Cover
• Eligibility to join company pensions scheme after probation
• Annual contribution towards Health and Fitness
• Flexible working times & a hybrid work model
• Regular trainings and excellent development opportunities within APL Logistics globally
• Working in an open team with a supportive working atmosphere
• Office located in the Olympic Park in the heart of Stratford

To learn more about APL Logistics please visit APLL website and find us on social media.

We're looking for an organised, proactive, and client-focused individual to join a growing team as a Temporary Client Operations Coordinator . This is a fully onsite role with the potential to become permanent for the right person. You'll be at the heart of their operations, making sure clients feel welcome, spaces look their best, and events run seamlessly.

Key Responsibilities:

• Deliver exceptional service to clients at every touchpoint

• Assist with day-to-day administrative tasks

• Support client moves

• Organise and coordinate engaging client events

• Conduct regular building checks to maintain top standards

• Spot opportunities for improvement and recommend ways to enhance the client experience

What We're Looking For:

• Customer Service Passion

• Detail-Oriented Excellence

• Problem-Solving Skills

• Team Player

If you think this might be the right role for you, please get in touch ASAP.

We are currently recruiting for an experienced administrator to provide seamless support to both the Compliance and Contracts teams. The role spans onboarding, background checks, contract and Statement of Work (SOW) administration, invoicing instructions, and day-to-day operational tasks.

Acting as first-line support for internal and external stakeholders and covering colleagues' absence, you'll maintain accurate records in the CRM and associated systems, keep trackers up to date, and help drive continuous process improvements across Operations.

Key Responsibilities

Compliance & Onboarding

• Receive candidate information from consultants; follow up on missing data.
• Send onboarding packs and criminal-check applications.
• Verify Right-to-Work (RTW) documents and perform visa checks online.
• Create and maintain candidate profiles and new roles in the CRM.
• Conduct background checks to client guidelines, compile completed reports, and update consultants daily.
• Liaise with umbrella companies to ensure compliance and negotiate terms when needed.
• Chase vendors to expedite criminal checks; research foreign-jurisdiction checks when applicable.
• Provide first-line support on onboarding and contract queries from candidates.
• Perform passport video calls and produce employee reference letters.

Contracts & SOW Administration

• Draft, review, and update SOWs and contract documentation in line with policy and legal requirements.
• Maintain accurate invoicing instructions; coordinate with Finance to resolve discrepancies.
• Track contracts end-to-end - updating workflow management trackers & CRM.
• Manage intake and feedback forms, ensuring actions are captured and closed.
• Generate periodic reports on contract status, placement metrics, and operational KPIs for management review.

Operational & Administrative Support

• Monitor shared inboxes and Delivery Team requests, prioritising tasks to meet SLAs.
• Produce monthly and ad-hoc compliance and contracts reports.
• Maintain all trackers and documentation with a "single source of truth" mindset.
• Provide absence cover for Compliance, Contracts - handling urgent queries, updating systems, and keeping stakeholders informed.
• Act as a central point of contact for consultants, clients, vendors, and internal teams regarding compliance or contract matters.

We're looking for someone who is:

• Organised - able to manage multiple tasks, meet deadlines, and keep work accurate.

• Detail-focused - spots errors and keeps records up to date.

• A strong communicator - clear and confident when speaking or writing to clients, candidates, and colleagues.

• Tech-savvy - confident with Microsoft Office, CRMs, and online checking tools.

• Process-minded - follows compliance steps carefully and knows when to raise issues.

• A problem-solver - stays calm under pressure and finds practical solutions.

• Professional and trustworthy - maintains confidentiality at all times.

• Reliable - with a positive atitude to work.

Experience:

• Admin, compliance, or contracts work (ideally in recruitment or similar).

• Knowledge of Right-to-Work, visa, and background checks is a plus but not essential.

We are currently recruiting for an experienced administrator to provide seamless support to both the Compliance and Contracts teams. The role spans onboarding, background checks, contract and Statement of Work (SOW) administration, invoicing instructions, and day-to-day operational tasks.

Acting as first-line support for internal and external stakeholders and covering colleagues' absence, you'll maintain accurate records in the CRM and associated systems, keep trackers up to date, and help drive continuous process improvements across Operations.

Key Responsibilities

Compliance & Onboarding

• Receive candidate information from consultants; follow up on missing data.
• Send onboarding packs and criminal-check applications.
• Verify Right-to-Work (RTW) documents and perform visa checks online.
• Create and maintain candidate profiles and new roles in the CRM.
• Conduct background checks to client guidelines, compile completed reports, and update consultants daily.
• Liaise with umbrella companies to ensure compliance and negotiate terms when needed.
• Chase vendors to expedite criminal checks; research foreign-jurisdiction checks when applicable.
• Provide first-line support on onboarding and contract queries from candidates.
• Perform passport video calls and produce employee reference letters.

Contracts & SOW Administration

• Draft, review, and update SOWs and contract documentation in line with policy and legal requirements.
• Maintain accurate invoicing instructions; coordinate with Finance to resolve discrepancies.
• Track contracts end-to-end - updating workflow management trackers & CRM.
• Manage intake and feedback forms, ensuring actions are captured and closed.
• Generate periodic reports on contract status, placement metrics, and operational KPIs for management review.

Operational & Administrative Support

• Monitor shared inboxes and Delivery Team requests, prioritising tasks to meet SLAs.
• Produce monthly and ad-hoc compliance and contracts reports.
• Maintain all trackers and documentation with a "single source of truth" mindset.
• Provide absence cover for Compliance, Contracts - handling urgent queries, updating systems, and keeping stakeholders informed.
• Act as a central point of contact for consultants, clients, vendors, and internal teams regarding compliance or contract matters.

We're looking for someone who is:

• Organised - able to manage multiple tasks, meet deadlines, and keep work accurate.

• Detail-focused - spots errors and keeps records up to date.

• A strong communicator - clear and confident when speaking or writing to clients, candidates, and colleagues.

• Tech-savvy - confident with Microsoft Office, CRMs, and online checking tools.

• Process-minded - follows compliance steps carefully and knows when to raise issues.

• A problem-solver - stays calm under pressure and finds practical solutions.

• Professional and trustworthy - maintains confidentiality at all times.

• Reliable - with a positive atitude to work.

Experience:

• Admin, compliance, or contracts work (ideally in recruitment or similar).

• Knowledge of Right-to-Work, visa, and background checks is a plus but not essential.

Company

Leading global distributor, Banijay Rights, represents a world-class, multi-genre portfolio of over 200,000 hours of standout programming. Handling the distribution for content powerhouse, Banijay Entertainment, the division specialises in the exploitation of premium scripted and non-scripted brands to broadcasters worldwide.

Representing quality, excellence and experience in the business of linear and non-linear television and ancillary activity across all platforms, Banijay Rights’ catalogue encompasses a host of top titles from Banijay’s 130+ in-house labels, and a number of third-party producers, spanning drama, comedy, entertainment, factual, reality, family, formats and theatrical.

Delivering high-quality IP, which was born locally and travels globally, the distributor offers the best stories told the best way. Its landmark brands include Survivor, Big Brother, MasterChef, Peaky Blinders, Rogue Heroes, Marie Antoinette, Grantchester, Deal or No Deal, Home and Away, Love Triangle, Mr Bean and Black Mirror .

Job Purpose

Providing support for the Content Operations team.

Responsibilities:

Supporting the Content Operations team across all areas as needed, in particular:

• Supporting the Distribution side of the team with outgoing delivery of support assets, artwork and metadata; and
• Supporting the acquisitions side of the team with incoming delivery of master materials and support assets.

Key individual duties will be assigned by the Head of Content Operations depending on workload and structure of the team, but include:

• Sourcing and uploading new screening material for the BR distribution site and sending out notices to the team of new content availability.
• Performing 5-point checks on new content to ensure suitability.
• Undertaking edit jobs using Premiere Pro to create new master materials / client deliverables.
• Transcoding digital media to differing client specifications and requirements.
• Working with in house MAM software to ingest new digital assets.
• Assisting with the return of materials to producers (both physical and digital)
• Other duties as assigned from time to time.
• To bring in materials for Format Acquisition workflow.

Knowledge and Skills Required:

• Basic video editing
• Able to learn and perform repetitive tasks
• Fast learner and keen to learn
• Tech-savvy / digital native
• Able to work to tight deadlines
• Strong attention to detail
• Teamwork
• Excellent verbal and written communication skills
• Ability to work in a team environment

Reporting

Content Operations Director – Materials & Data

Location

London

Contract Type

Permanent

Hours

09:30am to 6:00pm

If you apply for this role, your personal information will be used by Banijay for recruitment purposes and in accordance with our Recruitment Privacy Policy Recruitment Privacy.

We are an inclusive and disability confident employer. We actively encourage applications from individuals from diverse and under-represented backgrounds and are committed to providing a creative and inspirational home for all people. To make sure we are inclusive and accessible to all, please let us know if you require any reasonable adjustments or assistance either to help you with your application or whilst working with us.

Join Our Beauty brand client as an Operations Coordinator/Manager! *Advertised by the West End Branch.

Are you ready to take your career to the next level with one of the fastest-growing beauty companies in the UK? We are on the lookout for a passionate and experienced Operations Coordinator to step up in to a Manager role to drive operational excellence across our direct-to-consumer (D2C) and business-to-business (B2B) channels in the beauty sector!

What's in it for you?

• Competitive Salary: 35,000 - 40,000 per annum
• Contract Type: Permanent
• Working Pattern: Full Time - Hybrid
• Exciting Work Environment: Be part of a vibrant, fast-paced industry that thrives on innovation and creativity!

About the Role:
As the Operations Manager, you will play a pivotal role in ensuring seamless production, supply chain efficiency, and exceptional customer experience for our retail consumers and trade partners. This is your chance to showcase your strong leadership and commercial acumen while working in a multi-channel operations environment.

Core Responsibilities:

• Lead Operational Excellence: Oversee and optimise end-to-end operations of order fulfilment and logistics for both D2C and B2B channels.
• Warehouse Management: Lead and manage the external warehouse team, fostering a collaborative and high-performance culture.
• Process Improvement: Drive initiatives to enhance efficiency, reduce costs, and elevate customer satisfaction across all touchpoints.
• Collaborative Forecasting: Work closely with the Supply Chain Manager to deliver accurate sales forecasts and meet customer demand.
• KPI Ownership: Maintain and report on KPIs for warehouse performance to senior leadership monthly.
• Compliance: Ensure adherence to UK regulations, health and safety standards, and company policies.
• Cross-Functional Collaboration: Partner with sales, marketing, and product teams to support exciting new product launches and promotional campaigns.
• B2B Account Management: Oversee account operations, manage order milestones, and coordinate effectively with supply chain and distributors.
• Customer Experience Advocate: D2C customer experience by ensuring efficient order processing and high-quality service.
• Data-Driven Decisions: Utilise data analytics to identify trends, forecast demand, and inform strategic decision-making.
• Budget Management: Manage logistics budget and review fulfilment and warehouse invoices for approval.

Qualifications/Skills:

• Degree in Supply Chain Management, Business, or a related field preferred.
• 3-5 years of experience in Beauty/FMCG supply chain and logistics roles, both D2C and B2B.
• Strong commercial acumen, with experience in managing budgets, KPIs, and cost control.
• Proficiency in managing Shopify and advanced Excel skills.
• Excellent communication and interpersonal skills for effective collaboration.
• Strong analytical mindset with the ability to propose solutions based on data-driven insights.
• Proactive attitude, anticipating issues, and taking ownership to drive results.

Why Join Us?
If you're proactive, thrive in a fast-paced environment, and have a passion for the beauty industry, this is the perfect opportunity for you! Join us and be a part of a dynamic team dedicated to excellence and innovation in the beauty sector.

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