755 Contract jobs in the United Kingdom

Digital Industries (DI) Customer Services (CS) Service Co-ordination Senior Contracts Administrator. Reporting to Service Coordination Manager in Manchester and responsible for processing Response, (SUS) Software Update Services and (SP) Solution Partner contracts.

The Co-ordination team is the front line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements.

Key responsibilities as follows:

• Order Processing for all service contracts.

• Renewal and Service Credit Quotations for all CS Contracts.

• Commercial activities inclusive of payment terms reviews, invoice queries & credit checks and creation of new accounts and monthly reporting.

• Manages all Response Contract documentation, and manages filing system within the network.

• Supporting contract customers maintaining a telephone pick up rate defined by the business and documented in a SLA.

• Actively collaborates with (SSS) Service Sales Specialists and customers for purchase order issues / requirements.

• Generates monthly Service Credits statements inline with customer and engineer requirements.

• Updating of EQMS procedures.

• Supporting and training contract administrators and coordinators on contract activities.

• Creating a service ticket in the designated ticketing system.

• Ensuring the compliance with the relevant KPI targets.

• Escalate issues to the applicable Manager according to defined parameters.

• Ensures a high quality standard of the contract / rota / iBase / customer data base entries.

• Providing support to other DI Businesses for contract activities.

• Monitor customer satisfaction requirements.

Key competencies:

• Excellent interpersonal skills, in particular telephone skills, are essential.

• Excellent communication skills with the ability to communicate with managers and customers.

• Exceptional organisational skills with the ability to prioritise tasks.

• An understanding, appreciation and experience of providing high level customer service.

• An ability to be innovative and address problems with creative solutions.

• The ability to work within a team or on own initiative in a high pressured environment.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

• Provide professional and timely support to clients via phone and email
• Coordinate and assign work orders, ensuring SLA compliance
• Liaise with site teams and suppliers to manage quotations and purchase orders
• Monitor and update service calls from initiation to completion
• Maintain accurate records and documentation using company systems
• Support the engineering team and drive performance
• Promote CBRE's culture and values across all interactions

• GCSEs (or equivalent) including English and Maths; A-Level/HNC preferred
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Experience with systems like Dynamics, Concept, or Maximo is a plus

• Previous experience in a customer-facing role within a medium-sized business
• Strong communication and interpersonal skills
• Detail-oriented, organized, and able to multitask effectively
• A proactive team player with a customer-first mindset

• Reporting to Area General Manager
• Running Profit and Loss (P&L)
• Managing KPI and SLA's.
• Technical supporting both the client and the engineering team
• Responsible for managing the company's quality procedures on site
• Management of client relationships on a daily basis.
• Attending client meetings
• Dealing with client's requirements including additional projects / works
• Recruitment
• Develop staff, annual appraisals etc
• Manage staff absenteeism and be responsible for disciplinary issues
• Reports
• Winning and managing additional business opportunities
• Responsible for the permit system.
• Responsible for managing the company's H&S and environmental performance on the contract.

• Technically qualified - Apprenticeship / City & Guilds qualifications in Electrical Installations / Mechanical Engineering / Air Conditioning / HVAC
• Experience in managing contracts / maintenance teams
• Personable and good people skills
• Driven and motivated
• Computer skills
• Excellent written and verbal communication skills.

• Annual salary of £75,000
i>Zones 1 & 2 Travel
• 26 days annual leave
• Pension
• Training
• Numerous additional company benefits

Contract Manager - Central London

Heritage Refurbishment & Build Projects

Up To £100,000 Plus Package

My client, a principle construction contractor who operate within the Heritage sector, are currently looking for an experienced Contract manager to join their team.

As a business they have a turnover of over £00 million per annum and within the Heritage division they are operating at around 5m. They currently take on prestigious projects that are carried out largely to high end buildings/properties, schools and listed buildings. This is a growing business unit and they have some long term frameworks and high level projects confirmed in their pipeline.

On a day to day basis, responsibilities will include;

Management of multiple sub contractors and direct team of Project Managers, Senior Site & Site Managers

Lead the team and ensure works are completed to a high standard

Pre & post inspections of works

Attending progress meetings

Full operational and commercial responsibility

Ensure all relevant RAMS are in place prior to works for both direct & sub contract works

Responsible for P&L on contracts

Construction Phase Plan

Performance reviews & reports

Program works (MS Projects)

This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package, with a clear path of progression for the successful candidate.

If this role is of interest please apply or contact Danny Mangan.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Are you a dedicated and conscientious Contract Manager ready to lead substantial construction projects with integrity and expertise? Our client, a reputable construction company based in Brick Lane, London, is seeking a highly capable Contract Manager to oversee multiple projects from inception to completion. In this pivotal role, you will be responsible for a broad spectrum of essential tasks, including conducting site surveys, preparing Risk Assessments and Method Statements (RAMS), managing material procurement and inventory, and allocating labour efficiently. Your leadership will ensure the highest standards of quality assurance and control, seamless project handovers, and the preparation of Operation & Maintenance (O&M) manuals. The ideal candidate will take full ownership of the project lifecycle, demonstrating a proactive approach, excellent organisational skills, and a sharp eye for detail. Effective communication and leadership qualities are critical to managing diverse teams and stakeholders, ensuring project delivery on time and within budget in a fast-paced environment.

• Proven experience as a Contract Manager within the construction sector
li>Strong understanding of site surveys, RAMS, and quality assurance processes
• Experience in material procurement, inventory management, and labour scheduling
• Excellent organisational and time management skills with attention to detail
• Effective communicator with leadership qualities capable of managing multiple priorities
• Demonstrated integrity and a high work ethic, committed to delivering excellence

Joining this organisation offers a rewarding opportunity to lead key projects within a dynamic and supportive environment. You will benefit from competitive remuneration, ongoing professional development, and the chance to make a tangible impact on high-profile construction endeavours. If you are ready to bring your expertise to a forward-thinking company that values dedication and integrity, we would welcome your application.

Job Purpose

To ensure a strong, effective and profitable delivery of the full range of recruitment services provided by the Company to an assigned contract(s) in line with the agreed SLA / KPI's. Working as a strategic partner to our client ensuring we add value and positively contribute to productivity/production, quality, H&S and people objectives. Consistently promote and strive to deliver the Company and wider Group mission, vision, values and strategy.

Accountabilities & Responsibilities

1. Leadership and Management - Effectively manage a team, putting in place appropriate targets and objectives to ensure service delivery is in line with the agreed SLA / KPI's. Be approachable, receptive and supportive. Motivate and inspire!
2. Workforce Planning - Continuous review of the needs and priorities of our client to ensure there is adequate resource and appropriate skills within the internal team to achieve objectives. Utilise best practice recruitment processes in order to ensure that the right calibre of individual is recruited
3. Team Development - Ensure that all new starters are onboarded in line with Company standards. Provision of consistent and regular performance coaching and review. PDR's to be completed with all direct reports no less than every 6 months. Prioritise the provision of training solutions for any identified development needs
4. Forecasting and Management of Requirements - Obtain and fully understand the client forecasted labour requirement. Develop a comprehensive understanding of the local labour market including competitor information to be able to drive intelligent candidate attraction. Where such is a requirement of the contract / regional structure, effectively plan recruitment and manage the labour pool to ensure candidate flow is understood and fill rates are achieved. Where necessary and agreed, communicate with the NRC and/or other Group providers to support candidate flow. Develop and maintain strong links and relationships with local Job Centres and Work Placement Providers. Continuous communication with our client to provide comprehensive updates on candidate pool/flow with clear identification of any potential shortfall
5. Relationship Management - Build and maintain a strategic relationship with our client based upon partnership. Gain a thorough understanding of our clients issues, goals and desires to ensure appropriate solutions are delivered. Identify and realise any additional cross selling opportunity within the contract and opportunities to introduce services provided by other Group brands
6. Compliance and H&S - Ensure that all activities meet with Company and client policy, procedure and relevant legislation. Drive and promote good health and safety practices to ensure that any risk is minimised. Conduct regular audits to ensure 100% conformance of the contract(s)
7. Colleague Management, Support and Welfare - Ensure the engagement of our workforce by fostering a culture of fairness, transparency and consistency. Monitor conduct, performance and attendance to ensure such is being adequately addressed and identify any issues that may need to be escalated to Human Resources. Be approachable and ensure that all complaints/queries are resolved without delay. Ensure all colleagues are treated with dignity and any commitments are fulfilled
8. Customer Focus - Embed and promote a customer centric orientation and ethos within the team to ensure that our client and all colleagues are provided with an exceptional experience of the Company
9. Budget Responsibility - Development of the annual budget in conjunction with line manager. Ensure all costs of operation are appropriately monitored and authorised to ensure that the contract(s) achieves budget and net operating profit target
10. Continuous Improvement - Continually review the standard operating processes and policy to ensure optimal performance. Promote changes where necessary to ensure efficiency and effectiveness of the operation.
11. Data Recording and Reporting - Ensure that appropriate and accurate data is recorded to allow KPI and MI reporting in line with agreed formats and timescales. Completion of any necessary payroll processes to ensure that all colleagues are paid correctly, first time and every time
12. Self Development - Ensure completion of PDR every 6 months. Be familiar, engage and positively contribute to Company communications. Proactively liaise with peers to share knowledge and experiences. Pursue personal development of skills and knowledge necessary to excel within the role.

Key Skills

Communication

Able to effectively communicate at all levels

Self Motivating

Able to drive and inspire self to achieve results and continuous improvement

Leadership and Coaching

Demonstrates effective leadership/management skills by clear direction, coaching, delegation and supportive techniques as appropriate to ensure the continuous development of team members

Attention to Detail

Excellent attention to detail to ensure accuracy of own work and encourage the same for team members

Problem Solving

Well developed analytical and collaborative skills to aid good decision making

Commercial Awareness

Excellent commercial acumen, able to understand budget/P&L financial statements for the Site

CTRG Limited is acting as an employment business in relation to this vacancy

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Job Description:
A large national FM and maintenance company is looking for an experienced Contract Support / Administrator to be based at a large static site in and around the area of Birmingham. This is a fantastic role for the right person to join an established maintenance team working.
Benefits:

• Salary: 28-30K per annum
• Mon to Fri 8 AM to 5 PM
• 25 days annual leave + 8 bank holidays
• Standard pension

Requirements:

• Full UK driving licence, or lives local so can commute to the site
• Previous admin experience, ideally within facilities maintenance
• IT literate - comfortable using google sheets, microsoft excel, spreadsheets
• Good communication skills

Duties:

• Raising Po's (Purchase orders)
• Managing jobs and plan work
• Ordering materials
• Assist with meetings
• Data entry - using spreadsheets

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Contract Coordinator
Location: Leigh, Manchester
Working Hours: 08:00-17:00, Mon-Fri, 1 in 6 weeks (early's or lates)
Salary: Competitive + Benefits
Contract Type: Full-Time, Permanent

Overview:

A great opportunity has arisen for a Customer Service Representative – Helpdesk Operative to join a busy and supportive helpdesk team. This role is key to the effective coordination of engineers and maintaining high service standards across various maintenance contracts. You'll work closely with both internal teams and clients to ensure that service delivery runs smoothly and efficiently.

Key Responsibilities:

• Handle incoming and outgoing calls and emails professionally
li>Coordinate reactive and planned maintenance jobs, including subcontractor scheduling
• Track and report on KPIs and SLAs as per contractual requirements
• Reschedule and re-route engineers as necessary to meet service demands
• Liaise with engineers, subcontractors, and clients daily
• Monitor and update engineer availability, including leave and sickness
• Manage personal and contract-specific email inboxes
• Log and escalate customer complaints, queries, and feedback
• Support with updating PPM planners and job status tracking
• Contribute to client reporting and documentation
• Assist with contract setup, completions, and renewals
• Maintain up-to-date process documentation and support OOHs rota checks
• Provide general administrative and management support as required

Requirements:

• Excellent telephone manner and communication skills
• Strong organisational skills and attention to detail
• Ability to meet deadlines and handle multiple tasks simultaneously
• Confident using Microsoft Outlook, Word, and Excel
• Proactive, responsible, and capable of working independently or within a team

Desirable:

• Previous experience in a helpdesk or office-based administrative role
• Familiarity with working in a facilities or service environment

What’s Included:

< i>Supportive team environment with training and development opportunities
• 21 days holiday + 8 bank holidays
• Pension scheme
• Structured working hours with no weekend requirements
• Opportunities to grow within a well-established operational support team

Contract Environment: Facilities management - education, healthcare, and commercial sites
Client-Facing Role: Yes
Team Structure: Part of an experienced and collaborative helpdesk and operations team

Get in touch with Jacob from HVAC for more info!