760 English Speaking jobs in the United Kingdom

We are recruiting for a permanent Customer Service Advisor to speak both German and English.

*Hybrid for Ringwood, Hampshire office*

Main Purpose of role:

• Responding to English and German emails, answering English and German calls,
li>Dealing with customer quires on our system and translating replies from English to German and German to English.
• To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German.
• You will be communicating directly with customers on the phone, by email, social media and live web chat.

The Multilingual Consultant will report into the German Team Leader.

You should have:

• A natural ability to communicate and empathise
• A confident and professional manner
• A real willingness to help a customer with their challenge
• The desire to have fun at work!

Salary:    £26,312 per annum

Location:                                *Hybrid for Ringwood, Hampshire office*

Hours:                                      40 paid hours per week. 

Shifts:     Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning.

• IIP Accredited Employer
• grea working culture of fun and sociable team environment
• Pension Scheme with Standard Life
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
• Involvement with local charities and fundraising days
• Campaign specific benefits including discounts, incentives and prizes
• Apprenticeships qualifications and career flight path schemes
• Recognition and reward schemes with Love to Shop Voucher rewards

To apply for this position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.

We are recruiting for a permanent Customer Service Advisor to speak both German and English.

*Hybrid for Ringwood, Hampshire office*

Main Purpose of role:

• Responding to English and German emails, answering English and German calls,
• Dealing with customer quires on our system and translating replies from English to German and German to English.
• To deliver customer service / excellence in all aspects of.

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position.

The Team

Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company.

Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment?

What They Offer

The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to:

• The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station
• An outstanding workplace designed for you
• Subsidised cafeteria
• A competitive salary and benefits package
• A supportive and inclusive team culture
• Secure bike & scooter storage
• Showers & Drying Room - Perfect for those who bike or run to work
• Games Room - Take a break, recharge, and connect with colleagues

Required Competencies:

• Customer Focus
• High Quality Work
• Initiates Action
• Innovative
• Adaptable
• Builds Working Partnerships
• Team Worker
• Engages in Continuous Learning

Purpose of Role:

As a Customer Service & Claims Representative, you will play a crucial role in the Customer's journey, particularly when they need to make a claim.

You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly.

The process will include assessing the loss, communicating with customers as well as developing a full understanding of the products and policies. The role will also involve handling customer service enquiries and complaints, which will be in Spanish and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment.

Main Duties:

Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution.

You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers.

If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team.

Knowledge Required:

• Ability to speak and write English and Spanish fluently and to a professional standard
• Experience in a customer service/claims environment
• Awareness of cultural and working practices in Spain

Our commitment to Diversity, Equity and Inclusion

Our client is are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. They are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables their ongoing success.

Their goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best.

Respect for Others - making all feel welcomed and included forms part of their Company Values and when you join, you'll find a welcoming and open workplace where everyone's voice is heard and supported.

Job Type: Full-time

Pay: 25,000 - 26,125 per year

Benefits:

• Company events
• Company pension
• Health & wellbeing programme
• Life insurance
• Private medical insurance

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 1 year (required)

Language:

• Spanish (required)

Licence/Certification:

• Right to Work in UK (required)

Work Location: Bristol

Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position.

The Team

Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company.

Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment?

What They Offer

The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to:

• The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station
• An outstanding workplace designed for you
• Subsidised cafeteria
• A competitive salary and benefits package
• A supportive and inclusive team culture
• Secure bike & scooter storage
• Showers & Drying Room - Perfect for those who bike or run to work
• Games Room - Take a break, recharge, and connect with colleagues

Required Competencies:

• Customer Focus
• High Quality Work
• Initiates Action
• Innovative
• Adaptable
• Builds Working Partnerships
• Team Worker
• Engages in Continuous Learning

Purpose of Role:

As a Customer Service & Claims Representative, you will play a crucial role in the Customer's journey, particularly when they need to make a claim.

You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly.

The process will include assessing the loss, communicating with customers as well as developing a full understanding of the products and policies. The role will also involve handling customer service enquiries and complaints, which will be in Spanish and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment.

Main Duties:

Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution.

You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers.

If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team.

Knowledge Required:

• Ability to speak and write English and Spanish fluently and to a professional standard
• Experience in a customer service/claims environment
• Awareness of cultural and working practices in Spain

Our commitment to Diversity, Equity and Inclusion

Our client is are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. They are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables their ongoing success.

Their goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best.

Respect for Others - making all feel welcomed and included forms part of their Company Values and when you join, you'll find a welcoming and open workplace where everyone's voice is heard and supported.

Job Type: Full-time

Pay: 25,000 - 26,125 per year

Benefits:

• Company events
• Company pension
• Health & wellbeing programme
• Life insurance
• Private medical insurance

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 1 year (required)

Language:

• Spanish (required)

Licence/Certification:

• Right to Work in UK (required)

Work Location: Bristol

• Translation of English documents into the target language or vice-versa, and delivering these translated responses either on the phone or in writing.
• Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients.
• Disseminate drug information either verbally or by written correspondence.
• Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate initial adverse event and product complaint reports in compliance with EVERSANA-Medical Communications and client SOPs. Fulfill local Regulatory Authority regulations and requirements for post-marketing adverse event reporting. In addition to being fluent in safety terminology, the individual should be able to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected.
• Utilise writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses.
• Coordinate processes necessary for responding to quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
• Utilise drug information skills to critically evaluate medical literature in researching and developing information for written dissemination to healthcare professionals.
• Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
• Medical Writing
• On-call responsibilities on an as assigned basis.
• All other duties as assigned.
  
  

• Customer Services: Maintain and improve customer services associated with activity of the Medical Communications Call Centre.
• Place of Work: Home Office or European Hub Office
• Hours: US working 9 hour shifts between 2pm and 2am CET Mon-Fri, might be asked to work on Bank Holidays if needed, for which will receive a day off in lieu
• Metrics: Maintain and contribute toward process improvement which positively impacts metrics associated with activities of the Medical Communications Call Centre; metrics are subject to change annually or more often as deemed necessary.
• Travel: In general, this position does not travel; however, the incumbent will need to be able to travel up to 10%.
  
  

• The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
• Education: Life Sciences or healthcare degree or equivalent
• Experience and/or Training: Strong clinical background and excellent verbal/written communication skills.
• Language: English C1 level is obligatory. In addition to mother tongue fluency in Spanish is essential.
• Strong translation skills.
  
  

• Education: Preferred Pharma D / M Pharma but other degrees such as Master of Science (MSc) degree in Life Sciences or healthcare. Common examples include BSc. or MSc. in Pharmacy, BSc. Biomedical Sciences, BSc. Anatomy & Physiology, BSc. Health Science, BSc. Human Science,
• Experience and/or Training: Call Center, Medical Information, pharmaceutical industry, and clinical experiences including medical writing.
• Language skills: fluent English along with Native Spanish.
• Technology/Equipment: Computer proficiency in Microsoft Word, Excel, and other Window applications. The utilization of Medical Information Management Systems, Safety Databases, or equivalent.
• Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others, and a sense of humor. Energises others and heightens morale through her/his attitude.
• Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and create a climate that motivates and encourages others to participate.
• Innovator: Transforms creative ideas into original solutions that positively impact the company’s performance.
• Highly Principled: Proves to be a professional of unquestionable integrity, credibility, and character who demonstrates high moral and ethical behavior
  
  

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? We are seeking an energetic and dedicated Customer Care Adviser to join our team in Canary Wharf, London. Representing a prestigious global brand, you will play a vital role in ensuring customer satisfaction and upholding the brand's reputation for excellence.

This is a .

WHJS1_UKTJ

We are recruiting for a permanent Customer Service Assistant to speak both Dutch and English.

**These positions are Hybrid for London and surrounding areas**

Main Purpose of role:

• Responding to English and Dutch emails, answering English and Dutch calls,
li>Dealing with customer quires on our system and translating replies from English to Dutch and Dutch to English.
• To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Dutch.
• You will be communicating directly with customers on the phone, by email, social media and live web chat.
• You will handle communications from customers enquiries,
• Updating customer details (address, payment methods),

The Multilingual Consultant will report into the Dutch Team Leader.

You should have:

• A natural ability to communicate and empathise
• A confident and professional manner
• A real willingness to help a customer with their challenge
• The desire to have fun at work!

Salary: £12.30 per hour + benefits

Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £000 per annum

Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior
Agent, Trainer, Quality Support Executive and Team Manager.

Hours: 37.50 per week,Between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu.

< i>IIP Accredited Employer
• great working culture of fun and sociable team environment
• 50% discount with More bus for monthly and quarterly tickets
• Pension Scheme with Standard Life
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
• Involvement with local charities and fundraising days
• Campaign specific benefits including discounts, incentives and prizes
• Recommend a friend scheme paid reward of 000
li>Apprenticeships qualifications and career flight path schemes
• Recognition and reward schemes with Love to Shop Voucher rewards

To be considered for this excellent opportunity, please apply with your C.V and we will be in touch in due course.