1618 Hospitality jobs in Bristol

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

8765

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

8765

• Oversee all aspects of daily hotel/restaurant/venue operations to ensure smooth and efficient service delivery.
• Manage and lead a team of front-of-house and back-of-house staff, including recruitment, training, scheduling, and performance management.
• Ensure consistently high standards of customer service are maintained, addressing guest concerns promptly and effectively.
• Develop and implement operational procedures and policies to enhance efficiency and service quality.
• Manage inventory, stock levels, and ordering of supplies, ensuring cost-effectiveness.
• Oversee compliance with health, safety, and hygiene regulations, conducting regular inspections.
• Collaborate with department heads to achieve operational and financial targets.
• Manage budgets, control costs, and identify opportunities for revenue enhancement.
• Maintain positive relationships with suppliers and vendors.
• Develop and execute strategies to improve guest satisfaction and loyalty.
• Conduct regular team meetings to communicate objectives, share feedback, and foster a positive work environment.
• Ensure the venue is presented to the highest standards at all times.

• Develop and implement comprehensive revenue management strategies to maximize room revenue and profitability.
• Oversee pricing, inventory, and channel management across all properties.
• Conduct market analysis, competitive benchmarking, and demand forecasting.
• Lead and mentor a team of revenue managers, setting performance goals and providing guidance.
• Collaborate with sales, marketing, and operations to align strategies and drive demand.
• Utilize revenue management systems and reporting tools to monitor performance and identify opportunities.
• Develop and implement promotional offers and packages to drive incremental revenue.
• Analyze booking trends, guest behavior, and market shifts to inform strategic decisions.
• Prepare and present revenue performance reports and forecasts to senior leadership.
• Continuously evaluate and improve revenue management processes and best practices.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
• Minimum of 7 years of progressive experience in revenue management within the hospitality industry, preferably luxury sector.
• Proven track record of successfully driving revenue growth and profitability.
• In-depth knowledge of revenue management systems (e.g., Opera, IDeaS, SynXis) and data analysis tools.
• Strong understanding of market dynamics, pricing strategies, and forecasting techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and translate insights into actionable strategies.
• Strategic thinking and problem-solving capabilities.
• Experience in managing a team and working in a hybrid work environment.

• Oversee the daily operations of all hotel departments, including Front Office, Food & Beverage, Housekeeping, and Events.
• Ensure the highest standards of guest service are consistently delivered, addressing and resolving guest feedback promptly and effectively.
• Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
• Manage departmental budgets, controlling costs, optimising revenue, and achieving financial targets.
• Lead, mentor, and motivate a team of department heads and their staff, fostering a positive and high-performing work environment.
• Oversee recruitment, training, performance management, and development of operational staff.
• Ensure compliance with all health, safety, licensing, and hygiene regulations.
• Collaborate with the Sales and Marketing teams to develop and execute strategies that drive occupancy and revenue.
• Manage supplier relationships and inventory controls for all operational departments.
• Contribute to strategic planning and business development initiatives for the hotel.

• Extensive experience in hotel operations management, with a proven track record in a senior leadership role.
• Comprehensive knowledge of Front Office, Food & Beverage, Housekeeping, and Events operations.
• Strong financial acumen, with experience in budgeting, P&L management, and revenue optimisation.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to drive guest satisfaction and service excellence.
• Proficiency in hotel management software and systems.
• Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
• A degree in Hospitality Management or a related field is highly desirable.
• Strong understanding of health, safety, and licensing regulations within the hospitality industry.
• A passion for delivering outstanding customer experiences.

• Oversee daily operations across multiple hospitality units, ensuring high standards of service and guest satisfaction.
• Develop and implement operational strategies to improve efficiency and profitability.
• Manage budgets, control costs, and optimise resource allocation.
• Lead, mentor, and develop operational teams, fostering a positive work environment.
• Ensure adherence to quality standards, health, safety, and hygiene regulations.
• Drive initiatives to enhance the guest experience and customer loyalty.
• Collaborate with sales and marketing teams to support business growth.
• Analyse operational performance data and implement corrective actions as needed.
• Stay abreast of industry trends and best practices in hospitality management.
• Manage vendor relationships and ensure effective procurement of supplies and services.

• Oversee and optimize the day-to-day operations of multiple hospitality venues remotely.
• Develop and implement strategies to enhance guest satisfaction and service quality across all properties.
• Manage operational budgets, control costs, and ensure profitability targets are met.
• Establish and maintain high standards of operational efficiency, hygiene, and safety.
• Lead, motivate, and manage a remote team of venue managers and operational staff.
• Implement and monitor performance metrics, providing regular reports on key operational areas.
• Collaborate with department heads (e.g., Food & Beverage, Front Office, Housekeeping) to ensure seamless service delivery.
• Develop and deliver training programs to enhance staff skills and service standards.
• Identify opportunities for operational improvements and implement innovative solutions.
• Manage supplier relationships and negotiate contracts for operational supplies and services.
• Ensure compliance with all relevant licensing, health and safety, and employment regulations.
• Conduct virtual property inspections and provide feedback and guidance to on-site teams.
• Act as a key point of contact for operational escalations and problem resolution.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record in senior leadership roles.
• Demonstrated success in managing multiple venues or large-scale operations.
• Strong understanding of hotel and venue operations, including F&B, accommodation, events, and customer service.
• Excellent financial acumen, including budgeting, forecasting, and cost control.
• Proven ability to lead, mentor, and inspire remote teams.
• Exceptional communication, interpersonal, and problem-solving skills.
• Proficiency in using hospitality management software and remote collaboration tools.
• Ability to travel occasionally to properties as required for key events or inspections.
• Resilience, adaptability, and a proactive approach to managing complex operational challenges.

• Lead and manage the day-to-day operations of multiple hospitality departments, including food and beverage, accommodation, events, and customer service.
• Develop and implement operational strategies to enhance guest satisfaction, service quality, and operational efficiency.
• Set and achieve financial targets, including revenue generation, cost control, and budget management for operational areas.
• Recruit, train, mentor, and manage a high-performing team, fostering a positive and productive work environment.
• Ensure adherence to all health, safety, and hygiene regulations, including food safety standards and licensing requirements.
• Oversee inventory management, procurement, and vendor relations to ensure optimal stock levels and cost-effectiveness.
• Develop and implement effective marketing and sales strategies in coordination with the management team.
• Monitor customer feedback and implement service improvements to consistently exceed guest expectations.
• Manage the scheduling and rostering of staff to ensure adequate coverage and operational flow.
• Collaborate with the executive management team on strategic planning, business development, and performance reviews.
• Maintain detailed operational reports and analyze performance data to identify trends and areas for improvement.
• Drive initiatives to enhance the overall guest experience and brand reputation.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years' experience in a senior management role within the hospitality industry.
• Proven track record of successfully managing diverse operational departments and teams.
• Strong understanding of P&L statements, budgeting, and financial management.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to drive service excellence and guest satisfaction.
• Proficiency in property management systems (PMS) and other relevant hospitality software.
• Knowledge of current hospitality trends and best practices.
• Ability to work effectively under pressure and make sound decisions.
• Strong problem-solving and organizational skills.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.