Explore leadership opportunities across various sectors. These roles demand strong communication, strategic thinking, and team 73 Leadership jobs in the United Kingdom
Retail Manager (Fixed Term Contract - 12 months)
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Retail Manager (Fixed Term Contract - 12 months) Apply Now Apply Later Job ID Location London, United Kingdom Business The Walt Disney Company (EMEA) Date posted Jul. 08, 2025Job Summary:
Job Summary
Disney Theatrical Group is seeking a sales driven, detail-oriented people leader to be successful in the role of Retail Manager within our Merchandise Department based at our Merch Retail shops in theatres at the West End London and UK Tour Productions.
The Retail Manager leads the management of the day-to-day operations of the business, ensuring that every Guest has the best Disney experience possible. This is done through consistent exceptional Guest service, development and management of the sales team, maintenance of visual standards, and compliance with established policies and procedures. Serves as Leader on Duty shifts, maintaining consistency in management approach and driving sales, standards and service to meet requirements. Leads the management team through development and implementation of new ideas to drive revenue and profit, effective and timely communication, analysis of performance and sales trend. Supports business and employees through organisation and creativity. Works with external partners to establish relationships, solve issues and bolster reputation.
This role will report into our Senior Manager - Retail, Sales, Operations and Licensing.
This role will have a direct report of multiple Assistant Managers and supervisors and up to 30 cast members.
The Opportunity & Responsibilities:
Sales Generation & Analysis
- Leads by example as duty manager along with other management team members in managing day-to-day sales floor and back-office operations. Actively leading on the sales floor, driving sales and service goals.
- Exceed weekly sales forecasts, per caps and Average Pound per transaction.
- Proactively analyze the sales by product, by location and by show to implement price changes, promotions and bundles.
- Partner with ticketing and marketing teams for opportunities to extend merchandise to the guest beyond the retail kiosks.
- Provide and coach high standards in customer service to create the ultimate Disney experience.
- Partners with the Senior Manager in the development of strategy and helps to translate into specific priorities, objectives and action plans.
- Understands and drives appropriate metrics to assess business performance – Net Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (checkbook, shrink and payroll)
Inventory & Visual Management
- Identifies and Implements Sales Floor visual changes to ensure that all product meetings Disney Standards.
- Trains and manages staff to maintain same level of visual standards at all times the store is open for business.
- Partner with the Retail Operations Manager to escalate all visual display and marketing signage that needs to be purchased and/or created.
- Incorporate new product into existing store displays.
- Ensure that store is fully stocked of all product that is currently active in the warehouse. Partner with Retail Operations Team to assist with any transfers and escalations of issues with goods coming from the warehouse.
- Communicate to corporate team any potential out of stock or overstock issues based on sales trends.
Team Building & Development
- Work both independently and as leader of the management team to drive results, set standards & manage staff, working towards the achievement of shared goals of the business.
- Strengthens others through consistent coaching and feedback while driving productivity and morale of the team. Sets and communicates sales goals. Holds self and others accountable to high performance standards and collates accurate sales information using tools provided.
- Supports Core Values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion.
- Considers impact of actions on individual, team and the organization.
- Partners with Retail Operations Manager to identify staffing vacancies and hiring needs. Will participate in final interviews of the candidates and designate those that will join the team.
- Escalate employee relations issues to either Retail Operations Manager and/or HR directly depending on case by case need.
- Identify training needs of staff and partner with Retail Operations Manager to scheduling and planning.
- Builds & maintains a culture that demonstrates a commitment to equality, diversity and inclusion in all actions.
- Conduct and Manage bi-annual and annual performance discussions. Identifies, Implements and Manages Performance Plans of those employees not meeting expectations.
- Implement and Manage motivational activities and incentives to encourage staff to generate sales and foster team building.
- Development of Assistant Managers and Supervisors for future succession planning.
The Experience We Require From You:
- 3+ years in a sales leadership role
- Ability to lift boxes up to 65lbs daily on a consistent basis when working onsite at our retail stores during business hours.
- Knowledge of Microsoft Suite (Word, PowerPoint and Excel)
- Experienced hiring manager for both management level and part time employees
- Experience with visual displays
- Multi-Level Project Management with superior organization and communication skills
- Proven results in a fast pace environment with focus on delegation and prioritization
- Commitment to actively being part of and supporting a diverse and inclusive workplace.
- Attends and participates in equity, diversity & inclusion, anti-harassment, and any other anti-bias training and workshops asrequired.
- Models and supports the mission and values of The Walt Disney Company and Disney Theatrical Group by demonstrating inclusive behavior and maintaining a safe and professional working environment.
- Must be able to work nights and weekends to align with performance schedules.
Preferred Qualifications
- Experience working with a Point of Sale System as well as Inventory Management & Reporting tool
- Experience in HR and people management processes and procedures.
- Experience in cash handling and reconciliation
- Experience working with senior level and corporate team level partners
- Experience working with third party stakeholders to negotiate and manage results.
- Experience in a retail or entertainment environment a plus but not required.
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.
About The Walt Disney Company (EMEA):Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.
About The Walt Disney Company:The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Limited , which is part of a business we call The Walt Disney Company (EMEA) .
The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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HYBRID ROLE, 2 DAYS IN LONDON OFFICE
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Leadership and Management Coach
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THIS IS A REMOTE ROLE - ACCEPTING APPLICANTS NATIONWIDE
About
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Job Description
THIS IS A REMOTE ROLE - ACCEPTING APPLICANTS NATIONWIDE
About
Our client delivers exceptional learning experiences that empower people and organisations to lead change with confidence. Their programmes – from Level 4 and 5 Skills Bootcamps to industry-recognised Level 6 Apprenticeships and Bespoke Programmes – focus on innovation, transformation, and commercial leadership.
They work with ambitious individuals and forward-thinking organisations to make learning simple, impactful, and aligned to real-world change and their approach combines high-impact design, evidence-based methods, and delivery that meets the moment.
As they enter their next phase of growth they are looking for exceptional Skills Coaches to help support and shape it.
The Opportunity
As a Skills Coach you will play a pivotal role in the development and success of apprentices, ensuring their learning is embedded in real-world practice and that they thrive throughout their apprenticeship journey.
This is a rewarding opportunity to join a dynamic, ambitious and caring team that is passionate about transforming learning experiences.
You will work closely with learners, employers, and colleagues to deliver personalised coaching, impactful feedback, and meaningful learning interventions that drive both personal and professional growth.
Key Responsibilities
- Learner Coaching & Support: Manage a caseload of apprentices, delivering personalised 1:1 coaching that encourages reflection, application of learning, and professional growth. li>Assessment & Feedback: Assess project work, assignments, and portfolios through professional discussions and written feedback that is detailed, constructive, and developmentally focused.
- Progress Monitoring: Conduct regular progress reviews, track learner achievements, and set clear, measurable goals to support learners to succeed - and exceed - expectations.
- Learning Embedded in Practice: Support learners in applying knowledge and skills directly within their roles, maximising impact and aligning learning with workplace demands.
- Workshop Facilitation: Support or deliver engaging workshop sessions - both virtually and in person; supporting key elements of the curriculum with contextualised content.
- E-Portfolio Management: Use learning platforms (e.g., Bud) to document progress, support development, and evidence learning outcomes.
- Employer Collaboration: Build strong relationships with employers to align learning with organisational goals, ensuring mutual benefit and ongoing engagement.
- Safeguarding & Compliance: Promote learner safety and well-being, upholding Prevent and safeguarding responsibilities in line with Ofsted and DfE standards.
- Impact & Value Add: Identify opportunities to stretch and challenge learners, champion their development, and provide insights that drive programme and learner success.
- Continuous Improvement: Feed into curriculum and delivery improvements by sharing learner insights and advocating for innovation in teaching and learning approaches.
About You
They are looking for someone who:
- Brings recent and relevant industry experience, ideally in service design, human-centred design, change leadership and management, or innovation.
- Is an experienced apprenticeship coach with a track record of supporting high levels of learner achievement.
- Is an outstanding communicator, motivator, and mentor – able to engage learners at various stages of their careers. < i>Understands the apprenticeship landscape, including Ofsted and DfE requirements.
- Thrives in a learner-focused, impact-driven environment and is tech-savvy.
- Is proactive and organised, with strong attention to detail and the ability to manage multiple priorities effectively.
- Brings a solutions-focused, collaborative mindset that aligns with the company values.
Your Experience & Knowledge
- Essential:
- Experience coaching apprentices within a UK-based training provider.
- Strong understanding of e-portfolios and digital learning tools.
- Demonstrated ability to support learners to embed knowledge in practice and make a measurable impact in their roles.
- Recognised teaching qualification (AET/CET/DET/PGCE).
- Assessor qualification (A1/CAVA).
- Relevant industry experience and qualification at Level 6 or above.
- Familiarity with apprenticeship standards and assessment practices.
- Excellent written and verbal communication skills.
- IQA qualification (L4 IQA) – desirable. < i>Maths and English at Level 2 or equivalent.
Location & Working Arrangements
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Leadership and Management Tutor
Posted today
Job Viewed
Job Description
HYBRID ROLE, 2 DAYS IN LONDON OFFICE
Role Purpose
The Skills Trainer will plan, teach, and support apprentices and colleagues to achieve qualifications, improve learner experience, and drive positive outcomes. This includes delivering classroom, online, and workplace-based sessions, both group and 1:1, while ensuring continuous improvement in attendance, retention, and achievement.
What You’ll Do
As a Skills Trainer, you’ll:
- Deliver high-quality training in either Housing (CIH) up to Level 5 and/ or Leadership & Management (L&M) up to Level 7. li>Lead on apprenticeship programmes within your area of expertise. li>Design and deliver engaging, inclusive sessions in classroom, online, and workplace settings. < i>Support learners through tutorials, assessments, and preparation for End Point Assessments. li>Collaborate with stakeholders to enhance learner engagement, retention, and achievement.
You might currently be:
- li>An apprenticeship assessor looking to step into a more hands-on teaching role. < i>A housing professional with a passion for developing others and ready to share your expertise. < i>A trainer or coach with experience in one area (e.g., housing or L&M) and looking to expand into the other. < i>Someone who hasn’t yet delivered leadership development but is keen to grow into this area with the right support.
What We’re Looking For:
- H s a strong housing background (ideally with CIH Level 5 or equivalent). < i>Holds a PELTS qualification (or equivalent teaching qualification), or is willing to work towards one. < i>Has experience delivering apprenticeship standards and understands OFSTED frameworks.
Success Metrics
- High standards of teaching, learning, and assessment.
- Enriched learner experience with innovative approaches.
- Strong learner attendance, retention, and achievement.
- Effective use of data to identify and support at-risk learners.
- Compliance with safeguarding, Prevent, and quality frameworks.
- Delivery of agreed objectives, reports, and audit requirements.
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Leadership and Management Coach
Posted 2 days ago
Job Viewed
Job Description
THIS IS A REMOTE ROLE - ACCEPTING APPLICANTS NATIONWIDE
About
Our client delivers exceptional learning experiences that empower people and organisations to lead change with confidence. Their programmes – from Level 4 and 5 Skills Bootcamps to industry-recognised Level 6 Apprenticeships and Bespoke Programmes – focus on innovation, transformation, and commercial leadership.
They work with ambitious individuals and forward-thinking organisations to make learning simple, impactful, and aligned to real-world change and their approach combines high-impact design, evidence-based methods, and delivery that meets the moment.
As they enter their next phase of growth they are looking for exceptional Skills Coaches to help support and shape it.
The Opportunity
As a Skills Coach you will play a pivotal role in the development and success of apprentices, ensuring their learning is embedded in real-world practice and that they thrive throughout their apprenticeship journey.
This is a rewarding opportunity to join a dynamic, ambitious and caring team that is passionate about transforming learning experiences.
You will work closely with learners, employers, and colleagues to deliver personalised coaching, impactful feedback, and meaningful learning interventions that drive both personal and professional growth.
Key Responsibilities
- Learner Coaching & Support: Manage a caseload of apprentices, delivering personalised 1:1 coaching that encourages reflection, application of learning, and professional growth. li>Assessment & Feedback: Assess project work, assignments, and portfolios through professional discussions and written feedback that is detailed, constructive, and developmentally focused.
- Progress Monitoring: Conduct regular progress reviews, track learner achievements, and set clear, measurable goals to support learners to succeed - and exceed - expectations.
- Learning Embedded in Practice: Support learners in applying knowledge and skills directly within their roles, maximising impact and aligning learning with workplace demands.
- Workshop Facilitation: Support or deliver engaging workshop sessions - both virtually and in person; supporting key elements of the curriculum with contextualised content.
- E-Portfolio Management: Use learning platforms (e.g., Bud) to document progress, support development, and evidence learning outcomes.
- Employer Collaboration: Build strong relationships with employers to align learning with organisational goals, ensuring mutual benefit and ongoing engagement.
- Safeguarding & Compliance: Promote learner safety and well-being, upholding Prevent and safeguarding responsibilities in line with Ofsted and DfE standards.
- Impact & Value Add: Identify opportunities to stretch and challenge learners, champion their development, and provide insights that drive programme and learner success.
- Continuous Improvement: Feed into curriculum and delivery improvements by sharing learner insights and advocating for innovation in teaching and learning approaches.
About You
They are looking for someone who:
- Brings recent and relevant industry experience, ideally in service design, human-centred design, change leadership and management, or innovation.
- Is an experienced apprenticeship coach with a track record of supporting high levels of learner achievement.
- Is an outstanding communicator, motivator, and mentor – able to engage learners at various stages of their careers. < i>Understands the apprenticeship landscape, including Ofsted and DfE requirements.
- Thrives in a learner-focused, impact-driven environment and is tech-savvy.
- Is proactive and organised, with strong attention to detail and the ability to manage multiple priorities effectively.
- Brings a solutions-focused, collaborative mindset that aligns with the company values.
Your Experience & Knowledge
- Essential:
- Experience coaching apprentices within a UK-based training provider.
- Strong understanding of e-portfolios and digital learning tools.
- Demonstrated ability to support learners to embed knowledge in practice and make a measurable impact in their roles.
- Recognised teaching qualification (AET/CET/DET/PGCE).
- Assessor qualification (A1/CAVA).
- Relevant industry experience and qualification at Level 6 or above.
- Familiarity with apprenticeship standards and assessment practices.
- Excellent written and verbal communication skills.
- IQA qualification (L4 IQA) – desirable. < i>Maths and English at Level 2 or equivalent.
Location & Working Arrangements
This role offers flexible working arrangements. You can opt for a hybrid setup with 1-2 days per week in our Central London office or work fully remotely in the UK.
Leadership and Management Coach
Posted 2 days ago
Job Viewed
Job Description
THIS IS A REMOTE ROLE - ACCEPTING APPLICANTS NATIONWIDE
About
Our client delivers exceptional learning experiences that empower people and organisations to lead change with confidence. Their programmes – from Level 4 and 5 Skills Bootcamps to industry-recognised Level 6 Apprenticeships and Bespoke Programmes – focus on innovation, transformation, and commercial leadership.
They work with ambitious individuals and forward-thinking organisations to make learning simple, impactful, and aligned to real-world change and their approach combines high-impact design, evidence-based methods, and delivery that meets the moment.
As they enter their next phase of growth they are looking for exceptional Skills Coaches to help support and shape it.
The Opportunity
As a Skills Coach you will play a pivotal role in the development and success of apprentices, ensuring their learning is embedded in real-world practice and that they thrive throughout their apprenticeship journey.
This is a rewarding opportunity to join a dynamic, ambitious and caring team that is passionate about transforming learning experiences.
You will work closely with learners, employers, and colleagues to deliver personalised coaching, impactful feedback, and meaningful learning interventions that drive both personal and professional growth.
Key Responsibilities
- Learner Coaching & Support: Manage a caseload of apprentices, delivering personalised 1:1 coaching that encourages reflection, application of learning, and professional growth. li>Assessment & Feedback: Assess project work, assignments, and portfolios through professional discussions and written feedback that is detailed, constructive, and developmentally focused.
- Progress Monitoring: Conduct regular progress reviews, track learner achievements, and set clear, measurable goals to support learners to succeed - and exceed - expectations.
- Learning Embedded in Practice: Support learners in applying knowledge and skills directly within their roles, maximising impact and aligning learning with workplace demands.
- Workshop Facilitation: Support or deliver engaging workshop sessions - both virtually and in person; supporting key elements of the curriculum with contextualised content.
- E-Portfolio Management: Use learning platforms (e.g., Bud) to document progress, support development, and evidence learning outcomes.
- Employer Collaboration: Build strong relationships with employers to align learning with organisational goals, ensuring mutual benefit and ongoing engagement.
- Safeguarding & Compliance: Promote learner safety and well-being, upholding Prevent and safeguarding responsibilities in line with Ofsted and DfE standards.
- Impact & Value Add: Identify opportunities to stretch and challenge learners, champion their development, and provide insights that drive programme and learner success.
- Continuous Improvement: Feed into curriculum and delivery improvements by sharing learner insights and advocating for innovation in teaching and learning approaches.
About You
They are looking for someone who:
- Brings recent and relevant industry experience, ideally in service design, human-centred design, change leadership and management, or innovation.
- Is an experienced apprenticeship coach with a track record of supporting high levels of learner achievement.
- Is an outstanding communicator, motivator, and mentor – able to engage learners at various stages of their careers. < i>Understands the apprenticeship landscape, including Ofsted and DfE requirements.
- Thrives in a learner-focused, impact-driven environment and is tech-savvy.
- Is proactive and organised, with strong attention to detail and the ability to manage multiple priorities effectively.
- Brings a solutions-focused, collaborative mindset that aligns with the company values.
Your Experience & Knowledge
- Essential:
- Experience coaching apprentices within a UK-based training provider.
- Strong understanding of e-portfolios and digital learning tools.
- Demonstrated ability to support learners to embed knowledge in practice and make a measurable impact in their roles.
- Recognised teaching qualification (AET/CET/DET/PGCE).
- Assessor qualification (A1/CAVA).
- Relevant industry experience and qualification at Level 6 or above.
- Familiarity with apprenticeship standards and assessment practices.
- Excellent written and verbal communication skills.
- IQA qualification (L4 IQA) – desirable. < i>Maths and English at Level 2 or equivalent.
Location & Working Arrangements
This role offers flexible working arrangements. You can opt for a hybrid setup with 1-2 days per week in our Central London office or work fully remotely in the UK.
Project Coordinator, Leadership Consulting
Posted 1 day ago
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Job Description
SUMMARY:
Responsible for project coordination and performing various administrative functions for multiple
client accounts/projects. Partners with Project Managers to assist in execution of various
deliverables and management of engagements. Thrives in a team environment to meet production
goals, schedule meeting, maintain processes and manage daily work flow. Responsible for all
deliverables within client engagements. It is an essential business support role and will suit
someone who has excellent numerical skills, an understanding of profit and loss, and fantastic
relationship building skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned)
To provide a varied project portfolio support service to the Heidrick Consulting business, including:
- • Owning the full lifecycle management of smaller internal projects or client engagements (i.e., smaller sized assessment work, single workshop/session engagements, etc.). This includes building and managing a project plan tracking work in progress with the