47,058 Representatives jobs in the United Kingdom

PleaseonlyapplyifyouareavailabletostartonMonday6October2025.

AbouttheRole

Ourclientislookingforconfident,empathetic,andcustomer-focusedindividualstojointheirbusycontactcentreteam.AsaCustomerServiceRepresentative,youwillbethefirstpointofcontactforawiderangeofcustomerqueries,ensuringeachinteractionishandledwithprofessionalismandcare.

Thisisafull-time,office-basedroleforthefirst6months,afterwhichhybridworkingwillbeavailable.

KeyResponsibilities

• Actasthefirstpointofcontactforcustomersviaphoneandemail
• Handleenquiriesrelatedtorent,repairs,accountmanagement,andotherservices
• Manageahighvolumeofcallswhilemaintainingexcellentservicestandards
• Handlecomplaintswithempathyandprofessionalism,aimingforfastandeffectiveresolutions
• Followupwithcustomerstoensuresatisfactionandgatherfeedback
• Provideinformalsupportandguidancetonewteammembers

SkillsandExperience:

• Strongcustomerserviceandactivelisteningskills-prioroffice-basedexperienceisnotrequiredbutwouldbepreferred
• Resilientandempathetic,especiallywhenhandlingcomplexorchallengingcalls
• Comfortablewithtechnology,abletousemultiplesystemswhilespeakingwithcustomers
• Ateamplayerwhocommunicateseffectivelywithcolleaguesacrossthebusiness

Were you previously an IT MANAGER who has moved into an IT reseller and working in a pre-sales technical or similar position?

Our client is seeking IT Technical sales people with enthusiasm, professionalism and the ability to maintain and build relationships as well as source and close new sales deals. Candidates with strong IT infrastructure engineering experience are welcomed greatly and will need to have this experience detailed in application/CV and for large, mid market companies upwards. 

This is a hybrid role based in the Weybridge area so you will be able to work in the office when required and live within a distance that you are comfortable commuting to on the days  you are in the business. 

GREAT OPPORTUNITY TO WORK FOR A WELL ESTABLISHED IT SOLUTIONS BUSINESS.
Salary: £Negotiable, depending on experience level 
Office location: Weybridge
Candidate location:  Anywhere that is a comfortable commute to the office when you are working there. 

Are you passionate about delivering exceptional customer service? Do you want to join an expanding, dynamic, fun, and professional team?

We are looking for enthusiastic and customer centric individuals to join our client, Ingram Micro, as an Inbound Customer Service Representatives. By Providing a superior experience for customers which is key, as you will be the first point of contact for our Mobile Network and insurance-based customers. No two calls are the same and you will be answering calls for technical support, order management and many more requests. If you want to be part of Ingram Micro’s global operation and you are looking for an exciting role which can offer you variety, then this is what you are looking for!

Operating 7 days a week, 362 days a year the contact centre is based in Ingram Micro’s modern offices on the outskirts of Norwich where the team provides a high level of service to its customers through a flexible team of highly skilled & trained personnel.

Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology. Operating in 52 countries worldwide, servicing more than 200,000 customers, Ingram Micro partners with IT infrastructure and services providers to optimize their businesses from start-ups to global brands. None of this, however, is achievable without great people like you, with a complete customer focus!
We’re looking for star candidates who want to learn and develop new skills in a growing company. If you’re forward-thinking, results driven and want to pursue your career in customer operations, apply now! We are working with Ingram Micro to recruit on a temporary basis with a good possibility of a permanent role with Ingram Micro.




What is involved in the role?

As a Customer Service Representative, you will be part of an engaging and friendly frontline team. Some of your role responsibilities are:
• Delivering outstanding customer service to a variety of customers
• Assisting customers with various enquiries providing order updates and dealing with technical problems via a questions & answers system
• Taking responsibility for actions to ensure customer needs are met
• Helping customers via a chat support function

Full training and support will be given from our experienced team. We need your commitment to learning and collaborating with us to be successful in your role. We celebrate success and want to help you, help us!




What can you bring to the role?

• An excellent phone manner with good English language skills and the ability to build rapport and show empathy
• Strong listening and questioning skills
• Confidence in Microsoft systems - word and excel
• A high level of accuracy and excellent attention to detail
• Ability to embrace change to deliver better results for customers
• Previous contact centre experience will be advantageous but not necessary – full training will be given


What are the benefits of working at Ingram Micro?
• Enjoyable place to work
• Career development (70% of our team leaders joined as agents)
• Employee Discounts (1000’s of discounts available with local and global companies)
• Gym Membership discounts including health assessments, physiotherapy, and swimming lessons
• Modern Canteen and Breakout Facilities with hot & cold food available
• Free Tea & Coffee
• Free Fruit Friday’s
• A range of shift patterns to suit all lifestyles
• Located on the outskirts of the city with parking and good bus links to the city centre or beyond.
• Applications will be completed onsite with an on-the-spot interview, site tour and job offers being extended for qualified candidates.

The contact centre operates from 8am until 8pm Monday to Friday, you will rotate on the following shift patterns:
• 8am until 5pm
• 8.30am until 5.30pm
• 9am until 6pm

LMIND

• Develop and execute outbound sales activity to identify and win new business opportunities
• Manage the full sales cycle with a consultative, solutions-focused approach
• Build and grow a pipeline of high-quality prospects using CRM (Salesforce)
• Deliver engaging presentations and proposals tailored to client needs
• Identify upsell and cross-sell opportunities within the existing client base
• Collaborate with internal teams to ensure seamless client onboarding and delivery
• Maintain accurate pipeline and forecasting records in CRM, reporting regularly to the Sales Director
• Contribute to go-to-market messaging, campaigns and sales strategies

• Proven track record in print, mail fulfilment, or postage sales
• Experience managing full sales cycles and consistently exceeding targets
• Strong commercial awareness, negotiation and objection-handling skills
• CRM proficiency (Salesforce or equivalent)
• Excellent communication, presentation and interpersonal skills
• Consultative, solution-led approach to selling

• Highly motivated, financially driven and target-focused
• Professional and personable, with strong relationship-building skills
• Resilient and tenacious, thriving in a fast-paced environment
• Organised and diligent, with excellent time management
• Positive team player with an ownership mindset

• Identify and engage new business opportunities
• Create and deliver digital marketing campaigns
• Manage CRM and lead tracking
• Support client retention and upselling
• Represent the firm at events and networking sessions

• Experience in business development or marketing (professional services a plus)
• Strong research, content creation, and digital skills
• Confident communicator with a commercial mindset
• Results-driven, hands-on, and great with people

• Develop and execute outbound sales activity to identify and win new business opportunities
• Manage the full sales cycle with a consultative, solutions-focused approach
• Build and grow a pipeline of high-quality prospects using CRM (Salesforce)
• Deliver engaging presentations and proposals tailored to client needs
• Identify upsell and cross-sell opportunities within the existing client base
• Collaborate with internal teams to ensure seamless client onboarding and delivery
• Maintain accurate pipeline and forecasting records in CRM, reporting regularly to the Sales Director
• Contribute to go-to-market messaging, campaigns and sales strategies

• Proven track record in print, mail fulfilment, or postage sales
• Experience managing full sales cycles and consistently exceeding targets
• Strong commercial awareness, negotiation and objection-handling skills
• CRM proficiency (Salesforce or equivalent)
• Excellent communication, presentation and interpersonal skills
• Consultative, solution-led approach to selling

• Highly motivated, financially driven and target-focused
• Professional and personable, with strong relationship-building skills
• Resilient and tenacious, thriving in a fast-paced environment
• Organised and diligent, with excellent time management
• Positive team player with an ownership mindset

• Identify and engage new business opportunities
• Create and deliver digital marketing campaigns
• Manage CRM and lead tracking
• Support client retention and upselling
• Represent the firm at events and networking sessions

• Experience in business development or marketing (professional services a plus)
• Strong research, content creation, and digital skills
• Confident communicator with a commercial mindset
• Results-driven, hands-on, and great with people

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