125 Retail jobs in Stoke on Trent

Working Hours: 15 hours per week

Location: Litchfield

Salary: £13.12 p/h plus 20% on target commission 

At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

• £13.12 per hour + 20% on-target commission  – rewarding your performance and drive
• 24/7 Online GP access  for you and your immediate family – because your wellbeing matters
• Market-leading paid carer’s leave  – supporting you when your loved ones need you most
• Equal family leave  – 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts  on EE & BT products – saving you hundreds every year
• Career development support  – carve your own path with training and progression opportunities
• Season Ticket Travel Loan  – making your commute more affordable
• Volunteering days  – give back to your community with paid time off
• Optional Private Healthcare and Dental  – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

Head of Retail | Midlands | Salary up to 140,000 + Benefits

Zachary Daniels are proud to be partnered with a leading national retailer in their search for a dynamic and strategic Head of Retail. This is a rare and exciting opportunity to join a well-respected brand at a pivotal time in their growth journey.

As the Head of Retail, you will be responsible for leading and developing a large, complex, and regulated retail operation, operating across hundreds of sites nationwide. The successful candidate will play a key role in shaping the future of service delivery, customer experience, compliance, and operational performance across the estate.

A regulated industry background is essential - we are looking for candidates with senior leadership experience in sectors such as pharmacy, healthcare, veterinary, care, or other similar regulated environments.

Head of Retail Key Responsibilities:

• Lead a large-scale, multisite regulated retail operation with a strong focus on compliance, customer care, and commercial performance

• Develop and implement a national retail strategy that aligns with brand values and business objectives

• Champion a culture of operational excellence, clinical safety, and continuous improvement

• Inspire, lead, and develop a high-performing field leadership and support team

• Build strong cross-functional relationships with commercial, property, and support office teams

• Ensure all stores and services meet and exceed required regulatory standards

About You:

• Proven experience leading regulated services or retail at scale

• Background in pharmacy, care, healthcare, veterinary, optical, dental, or other regulated sectors

• Must have led a team of Area Managers or equivalent multisite leadership roles

• Experience managing external partners and suppliers effectively

• Demonstrable experience of leading large multisite teams within a commercial, customer-focused environment

• Deep understanding of regulatory frameworks and clinical governance in a retail or community setting

• Strong leadership presence with the ability to engage and influence at all levels

• Commercially astute, with a passion for delivering outstanding service outcomes and driving innovation

• Able to operate at both strategic and operational levels in a fast-paced, evolving business

This Head of Retail role offers a salary of up to 140,000, plus a comprehensive benefits package and the opportunity to make a lasting impact at national scale.

Why Apply?

• Join a forward-thinking, people-led retailer with a genuine focus on service and customer wellbeing

• Play a key role in shaping the future of regulated retail in a dynamic national business

• Excellent career development opportunities and a highly competitive remuneration package

If you're an experienced Head of Retail or senior leader ready for a new challenge, we'd love to hear from you.

BBBH34157

Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We've got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you'll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that's why you'll also have access to our partner networks, because here you belong.
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including

We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
+ Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
+ Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
+ Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
+ Identifying teachable moments to share best practices with the team
+ Seeing challenges as opportunities for continuous improvement to drive operational excellence.
+ Executing store operations during scheduled shifts, including organising opening and closing duties
+ Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
+ Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary and benefits that include:
+ 28 days holiday a year (including

**Be part of an iconic story.**
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style.
Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men's, women's and kids' sportswear, Tommy Hilfiger Denim, accessories, and footwear.
In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
**_About_** **THE ROLE**
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.
The Supervisor plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
+ Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
+ Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
+ Participate in weekly management meetings and other staff meetings.
+ Clearly communicate to staff all marketing and sales promotions.
+ Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers' an exemplary store journey.
+ Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
+ Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
+ Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
+ Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
+ Focus staff on the importance of quality relationships with internal & external customers.
+ Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
+ Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
+ Work with the management team to build a talent pool for key positions, including possible successors.
**_About_** **YOU**
+ You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
+ You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
+ You'll be an effective communicator with the ability to build relationships with ease.
+ You'll be a team player who recognises and celebrates the contributions and achievements of others.
+ You'll be confident in giving feedback that promotes positive behavioral change.
+ You will work well with change, being able to quickly adapt and work with pace.
+ You will be energetic and authentic showing a clear presence on the shop floor.
+ You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.
**_About_** **WHAT WE OFFER**
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.   
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.

**Job Type:** Full Time
**Contract Type:** Temporary
**Your next career starts with Acosta Europe.**
Acosta Europe is an exceptional business that cares about its people. We are part of one of the largest Sales and Marketing agencies in the world, and currently seeking **Seasonal Field Sales Executives** to represent our partner, **Nestlé.**
The festive season sees the demand for Nestlé products increase. The **Season Field Sales Executives** will work with a team who are responsible for raising Nestlé Confectionery brand performance, awareness, and availability across UK retailers. You will act as the face of the brand, carrying out retail store visits within a defined territory, with responsibility for driving brand sales to enhance turnover and market share. The purpose of the role is to gain additional display spaces, maintain and enhance them throughout the season.
The role runs from September to 23rd December and gives you the opportunity to work with our Nestlé Confectionery operation across the top four grocery retailers. We are recruiting nationwide. This is a full-time opportunity whereby you will work 7.5 hours per day between 07:00 and 19:00.
If you can bring the passion for sales and have the enthusiasm to succeed, we can offer you the opportunity to develop in an engaging and rewarding environment, where no two days are ever the same!
**Role Details:**
+ A competitive basic salary of circa £26,000 with a bonus scheme
+ A flexible approach to working
+ Mobile telephone
+ Small van provided for transporting marketing material
+ Enhanced holiday entitlement
As a **Field Sales Executive** you will:
+ Build relationships with key retail decision makers (department and store managers)
+ Identify and implement in store merchandising opportunities to increase brand visibility and availability and ensuring stock levels are maintained
+ Ensure Nestlé's promotional activity is implemented and that products are on display in the correct location and with good availability
What skills can I expect to develop in this role?
Relationship Building, Product Knowledge, Commercial Awareness, Influencing skills and Negotiation
Who are we looking for?
You will possess demonstrable experience within FMCG, retail or a sales environment, although we will also consider applications from motivated individuals with experience from other sectors. You will be passionate about the amazing brands we market and have the drive and tenacity to succeed.
You must hold a **full manual driving licence** and be able to travel within a defined territory.
**What's in it for you?**
This role offers a genuine opportunity to develop your commercial skills. You will receive excellent training and enjoy superb benefits including a bonus (subject to performance).
Passion is at the heart of everything we do. We encourage boldness, curiosity, and new ideas. We are motivated to learn, and constantly strive to exceed expectations. We truly care, and that is what makes us exceptional.
We are looking to recruit for this role immediately for a September 25th start - please send your application without delay.
**JOIN THE TEAM**
Got what it takes?
In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.

Our client is seeking an experienced and dynamic E-commerce Marketing Manager to join their growing team in **Stoke-on-Trent, Staffordshire, UK**. This role offers a hybrid working model, blending office-based collaboration with remote flexibility.

The successful candidate will be responsible for developing and executing comprehensive e-commerce marketing strategies to drive online sales, enhance customer engagement, and build brand loyalty. You will oversee all aspects of digital marketing campaigns, including SEO, SEM, social media marketing, email marketing, content marketing, and affiliate marketing. Key responsibilities include managing the e-commerce website, optimizing the customer journey, analyzing sales data to identify trends and opportunities, and managing the marketing budget effectively.

You will work closely with the sales, product development, and customer service teams to ensure a seamless and positive customer experience. This role requires a strong understanding of the e-commerce landscape, proficiency in analytics tools (e.g., Google Analytics), and a proven track record of delivering measurable results. Experience with various e-commerce platforms and CRM systems is essential. The ideal candidate will possess excellent analytical, strategic, and communication skills, with a creative approach to problem-solving. A bachelor's degree in Marketing, Business, or a related field is preferred, along with a minimum of 5 years of experience in e-commerce marketing.

Responsibilities:

• Develop and implement e-commerce marketing strategies across multiple channels.
• Manage and optimize all digital advertising campaigns (PPC, social media ads).
• Oversee SEO efforts to improve organic search rankings.
• Create engaging content for the website, social media, and email campaigns.
• Analyze website traffic, sales data, and marketing campaign performance.
• Manage the e-commerce platform, ensuring a smooth user experience.
• Collaborate with cross-functional teams to achieve business objectives.
• Stay up-to-date with the latest e-commerce trends and best practices.

Join a rapidly growing online retailer as an E-commerce Marketing Manager in this fully remote, UK-based position. Our client is a dynamic force in the online retail space, specializing in unique and curated products. This role is crucial for driving online sales, brand awareness, and customer engagement across all digital channels. As the E-commerce Marketing Manager, you will be responsible for developing and executing comprehensive digital marketing strategies, including SEO, SEM, social media marketing, email marketing, and content creation. You will oversee the entire customer journey, from initial awareness to post-purchase retention, ensuring a seamless and engaging experience. The ideal candidate will possess a deep understanding of e-commerce best practices, a data-driven approach to marketing, and a passion for building strong online communities.

Key Responsibilities:

• Develop and implement data-driven e-commerce marketing strategies to drive traffic, conversion rates, and customer lifetime value.
• Manage and optimize all digital advertising campaigns, including Google Ads, social media ads, and affiliate marketing.
• Oversee the company's social media presence, developing engaging content and fostering community interaction.
• Plan and execute email marketing campaigns, including newsletters, promotional emails, and abandoned cart sequences.
• Manage SEO initiatives to improve organic search rankings and drive relevant traffic.
• Create and curate compelling website content, product descriptions, and blog posts.
• Analyze website performance, customer behaviour, and campaign results using tools like Google Analytics.
• Identify and implement strategies for customer acquisition, retention, and loyalty.
• Collaborate with cross-functional teams, including web development, graphic design, and customer service.
• Stay abreast of emerging e-commerce trends, technologies, and competitor activities.

The successful candidate will have a proven track record of success in e-commerce marketing, with at least 5 years of experience in a similar role. Strong analytical skills, proficiency in digital marketing tools, and excellent written and verbal communication skills are essential. This is a fantastic opportunity to make a significant impact in a fully remote role, contributing to the growth of an exciting online business. The role is based in Stoke-on-Trent, Staffordshire, UK , but is fully remote.

Our client is seeking an innovative and data-driven E-commerce Growth Manager to maximize online sales and customer engagement. This role is fully remote, allowing you to operate from anywhere within the UK. You will be responsible for developing and executing strategies to drive traffic, improve conversion rates, and optimize the overall online customer journey. This includes managing paid advertising campaigns (SEM, social media ads), overseeing SEO initiatives, implementing A/B testing, and analyzing website performance using tools like Google Analytics. You will also manage social media content strategy to build brand presence and drive sales, identifying and leveraging trending topics and platform best practices. A strong understanding of e-commerce platforms, CRM systems, and marketing automation tools is essential. The ideal candidate will have a proven track record in e-commerce growth, digital marketing, and social media management. Excellent analytical skills, a creative mindset, and the ability to interpret complex data to make actionable recommendations are crucial. You will work collaboratively with marketing, product, and IT teams to ensure a seamless online experience. If you are passionate about leveraging digital channels to achieve business growth and thrive in a remote-first environment, this is the perfect opportunity. Support our online retail operations impacting customers around **Stoke-on-Trent, Staffordshire, UK**.