3,606 Service Engineer jobs in the United Kingdom

Service Engineer (Ultrasonic, RoboticMachinery) salary dependent on experience

Are you a Service Engineer with a background of working with robotics and/or ultrasonic equipment? Our machines are sited globally so some travel may be required-approximately 1 visit per month.

On offer is the opportunity to work for a market leading business who have been established for 40 years with exciting expansion plans and routes for their employees to progress. You will also be involved in machine installs, set up and telephone support as needed.

In this role, you will carry out preventative and reactive maintenance on a wide range of machinery and equipment and a variety of technically challenging machinery to get stuck into. You will be given full training on all of the companies' systems

This role would suit a Field Service Engineer or similar who is looking for a varied field based role, a company who have excellent retention rates, an on-going development of their employees and future progression plans

The Role;

Preventative & reactive maintenance of electrical/mechanical machinery

Field based role where you will represent the company

40 hour week

8% company pension

The Person

Service Engineer or similar

Electrical qualification or similar

Background in ultrasonics and/or robotics preferred but not essential

Keywords: Maintenance, Engineer, Service, Manufacturing, Engineering, Technician, Electrical, Manufacturing, hnc, NVQ, btec

We are an equal opportunities employer & welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications and skill set

Overview

We are seeking a motivated and skilled Service Engineer. You will play a key role in supporting a wide reange of customers across Wales, ensuring that equipment installations, maintenance, and service requests are handled efficiently to maintain high levels of customer satisfaction.

This is an exciting opportunity to work independently while being supported by a collaborative team in a well-established business.

Responsibilities

As a Field Service Engineer, you will:

• Install, maintain, and repair a wide range of equipment to ensure reliability and safety standards are met.
• Troubleshoot and diagnose equipment issues, minimising downtime for customers.
• Provide on-site technical guidance, training, and support to ensure proper equipment operation.
• Manage and organise your daily workload while maintaining clear history records of service and repairs.
• Build positive relationships with customers through excellent service and communication.
• Adapt to a flexible work schedule, including occasional weekend assignments and overnight stays when needed.

Qualifications

The ideal candidate for this role will have:

• A strong technical and/or mechanical background with proven problem-solving abilities.
• Previous experience in a service-oriented or engineering role.
• Excellent customer service and communication skills to support customer needs effectively.
• The ability to work independently, yet thrive as part of a cohesive team.
• Flexibility and reliability, with a willingness to travel across South Wales and adjust to schedules as needed.
• A valid UK driving licence (required).

Whats on Offer

By joining, you will enjoy:

• A competitive salary and company vehicle
• Training programs and ongoing support to ensure your professional growth and confidence in the role.
• The opportunity to become part of a supportive and collaborative team within a well-established and respected business.
• A work culture that values diversity, equity, and inclusion to ensure all team members feel empowered and appreciated.

Service Engineer (Ultrasonic, RoboticMachinery) salary dependent on experience

Are you a Service Engineer with a background of working with robotics and/or ultrasonic equipment? Our machines are sited globally so some travel may be required-approximately 1 visit per month.

On offer is the opportunity to work for a market leading business who have been established for 40 years with exciting expansion plans and routes for their employees to progress. You will also be involved in machine installs, set up and telephone support as needed.

In this role, you will carry out preventative and reactive maintenance on a wide range of machinery and equipment and a variety of technically challenging machinery to get stuck into. You will be given full training on all of the companies' systems

This role would suit a Field Service Engineer or similar who is looking for a varied field based role, a company who have excellent retention rates, an on-going development of their employees and future progression plans

The Role;

Preventative & reactive maintenance of electrical/mechanical machinery

Field based role where you will represent the company

40 hour week

8% company pension

The Person

Service Engineer or similar

Electrical qualification or similar

Background in ultrasonics and/or robotics preferred but not essential

Keywords: Maintenance, Engineer, Service, Manufacturing, Engineering, Technician, Electrical, Manufacturing, hnc, NVQ, btec

We are an equal opportunities employer & welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications and skill set

Why Work for us?

We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy:

• Competitive salary with exceptional earning potential
• Optional overtime
• Generous callout payments – the best in the industry
• Pension matching up to 7%
• 25 days holiday plus bank holidays
• Company vehicle, uniform, PPE, tools, and continuous training provided
• Industry-leading Health & Safety and employee assistance programs
• Newly introduced Engineering career ladder for career progression opportunities
• Average team member tenure of over 20 years
• Become a valued member of our Winning Team
• Staff referral scheme up to £2,000.00
• Rewards & recognition programs

Role Overview:  

To maintain strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may be a small element of some installation/commissioning work. This role will involve visiting customer sites and requires the successful applicant to be customer-focused. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team.  Most importantly, the successful applicant will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.

Main Responsibilities:

• Managing paperwork
• Ensuring customer expectations are met
• Managing workload
• Achieving company KPIs for attendance in line with the clients' Service Level Agreements
• Teamwork and collaboration
• Problem solving
• Customer service
• Understanding and meeting guidelines and standards of work expected by JCI / ISSG
• Maintaining a professional appearance and manner to promote the image of the Company
• Setting a good example to colleagues by observing all company rules and regulations
• Completing necessary Company documentation punctually and in accordance with guidelines
• Observing and adhering to company health & safety guidelines

Preferred qualifications:  

FLIR Latitude, CCure and Genetec are not essential but strongly preferred; however, if you have worked on other security systems and can demonstrate the aptitude to learn, we would invest in the necessary training.

Experience:  

At least three years’ experience within the Security Industry working on CCTV, Access Control and Intruder Systems.

Skills:

• Experience in the Security/CCTV/Access Control sector
• Analytical and Diagnostic Skills
• Planning
• Communication skills, both verbal and written
• Time keeping
• Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs
• Commitment to delivering excellent customer service
• Team Player with the desire to share knowledge in a team environment
• Self-motivated and confident
• Practical and highly adaptable
• Cooperative and helpful at all times

#RMDFL

Exciting Opportunity: Service Engineer – Security at Johnson Controls!

Join a global market leader in Engineering & Integrated Solutions that is revolutionizing the Fire & Security sector with state-of-the-art technology! Johnson Controls boasts an impressive portfolio of renowned fire & security brands like Tyco, ADT, WOT, Esotec, and more.

At our Vindex brand, we are driven by a passion to make a positive impact on lives worldwide. Together, we provide cutting-edge security solutions that safeguard people and the environment while giving back to our communities. We thrive on solving today’s challenges and continuously ask, “What’s next?”

Step into a role that places you at the forefront of innovative solutions protecting businesses. We are constantly evolving to stay ahead of the competition, and we need forward-thinking individuals who share our mission to create a safer world.

What You Will Do:

As a Service Engineer, you’ll play a crucial role in servicing advanced Security Systems, including Intruder Alarms, Access Control and CCTV Systems. You will deliver top-notch customer service while adhering to industry standards, armed with exceptional technical knowledge. We’re seeking proactive engineers who can anticipate and resolve issues before they escalate. This is an incredible opportunity for skilled engineers to join a high-performing team focused on a specific geographic region, offering unparalleled career advancement within a market-leading brand!

How You Will Do It:

• Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.

• Service devices with care, ensuring a safe and responsible working environment to prevent injuries, property damage, and wasted materials.

• Efficiently manage your time and prioritize tasks effectively.

• Accurately complete Engineer work reports, handover certificates/BSIA Certificates, or checklists as required.

What We Look For:

Essential:

• Experience in the Fire & Security industry

• Valid driving license

• Capability to lift and climb ladders

• Prior experience in a customer-facing role

Preferred:

• Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC

Why Work for Vindex?

We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy:

• Competitive salary with exceptional earning potential

• Optional overtime

• Generous callout payments – the best in the industry

• Sales referral incentive scheme

• Pension matching up to 7%

• 25 days holiday plus bank holidays

• Company vehicle, uniform, PPE, tools, and continuous training provided

• Industry-leading Health & Safety and employee assistance programs

• Newly introduced Engineering career ladder for career progression opportunities

• Average team member tenure of over 20 years

• Become a valued member of our Winning Team

• Staff referral scheme up to £2,000.00

• Rewards & recognition programs

#RMDFL

Service Engineer – Fire

Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.

As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.

This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”

We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

What you will do

Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.
• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What we look for
Essential:

• Experience within Fire & Security industry
• Driving license
• Ability to lift and climb ladders
• Had or have previous experience working in a customer facing environment

Preferred:

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

Why work for ADT?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:

• Competitive basic salary with excellent additional earnings potential
• Overtime – averaging 450 hours per year
• Generous callout payments – Best in the industry
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000.00
• Rewards & recognition programmes

#RMDFL

Service Engineer – Fire

Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.

As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.

This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”

We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

What you will do

Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.
• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

• Experience within Fire & Security industry
• Driving license
• Ability to lift and climb ladders
• Had or have previous experience working in a customer facing environment

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

• Competitive basic salary with excellent additional earnings potential
• Overtime – averaging 450 hours per year
• Generous callout payments – Best in the industry
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000.00
• Rewards & recognition programmes

#RMDFL

Onsite Service Engineer  - Security

What can Johnson Controls do for you?

We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable.  We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow. 

What you will do

The role of the onsite Service engineer for a large blue chip company covering 6 sites across Bristol, South Wales, Devon & Cornwall.

You will provide technical support on Bosch CCTV, Lenel Access Control systems and other Integrated systems to deliver a service that meets the requirements of the design specification while remaining sensitive to costs and service delivery timescales.

How you will do it

You will assist in supporting and troubleshooting enterprise level security systems.  Assisting the blue-chip client with face-to-face interaction regarding clients’ technical queries and support on their in-house projects.

Ensure the system is serviced and functions in accordance with all relevant industry standards and that activities comply with customer and company health and safety procedures.

Commission and configure systems to meet the design specification and customer requirements.

Conducting Planned Preventative Maintenance and ensuring all relevant documents are passed to the Program Manager.

Act as the single point of contact to organise on-site activities.

What we look for

Experience within the Security industry with knowledge of repair and maintenance of large systems.  Expert knowledge in mainstream and top end Access Control, CCTV and Security systems including cameras.

Working knowledge of industry standards, demonstrable knowledge of IP technology and have a logical approach to troubleshooting.

Had or have previous experience working in a customer facing environment.

Must hold a full clean driving license.

#RMDFL

Service Engineer - Security

What can Johnson Controls do for you?  

We offer an exciting opportunity to work with Johnson Controls, helping to shape a future that is safe, comfortable, and sustainable. We are passionate about enhancing the way the world lives, works, and plays, and we are committed to creating an environment where our employees can thrive and grow.

What you will do  

The Security Service Engineer will serve a large commercial customer base servicing Security Systems such as Intruder Alarms, CCTV, and Access Control. The ideal candidate will adhere to industry standards while providing outstanding customer service and technical expertise. We seek proactive engineers who can identify and solve problems before they arise. This is an exceptional opportunity to join a high-performing team focused on a specific geographical region, working for a market-leading brand that offers unparalleled career advancement.

How you will do it

• Deliver exemplary Customer Service that exceeds expectations, fostering strong relationships with both internal and external clients.
• Service devices safely and responsibly, minimizing the risk of injury and property damage.
• Manage time effectively, prioritizing tasks to ensure efficiency.
• Accurately complete Engineer work reports, handover certificates, and checklists as required.

What we look for

• Experience in the Security industry.
• Valid driving license.
• Ability to lift and climb ladders.
• Previous experience in a customer-facing role.

Why work for Johnson Controls?  

We provide a solid foundation for your career progression, including a competitive salary with significant earning potential, optional overtime, and generous callout payments, among other benefits. Additional perks include a company vehicle, uniform, all necessary tools and PPE, ongoing training, and robust health & safety programs. Join our team, where the average tenure exceeds 20 years, and become a valued member of our winning team!

Join us at Johnson Controls and be part of a transformative journey!

#RMDFL