7,863 Service Engineer jobs in the United Kingdom

Onsite Service Engineer  - Security

What can Johnson Controls do for you?

We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable.  We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow. 

What you will do

The role of the onsite Service engineer for a large blue chip company covering 6 sites across Bristol, South Wales, Devon & Cornwall.

You will provide technical support on Bosch CCTV, Lenel Access Control systems and other Integrated systems to deliver a service that meets the requirements of the design specification while remaining sensitive to costs and service delivery timescales.

How you will do it

You will assist in supporting and troubleshooting enterprise level security systems.  Assisting the blue-chip client with face-to-face interaction regarding clients’ technical queries and support on their in-house projects.

Ensure the system is serviced and functions in accordance with all relevant industry standards and that activities comply with customer and company health and safety procedures.

Commission and configure systems to meet the design specification and customer requirements.

Conducting Planned Preventative Maintenance and ensuring all relevant documents are passed to the Program Manager.

Act as the single point of contact to organise on-site activities.

What we look for

Experience within the Security industry with knowledge of repair and maintenance of large systems.  Expert knowledge in mainstream and top end Access Control, CCTV and Security systems including cameras.

Working knowledge of industry standards, demonstrable knowledge of IP technology and have a logical approach to troubleshooting.

Had or have previous experience working in a customer facing environment.

Must hold a full clean driving license.

#RMDFL

Service Engineer – Fire

Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.

As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.

This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”

We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

What you will do

Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.
• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

• Experience within Fire & Security industry
• Driving license
• Ability to lift and climb ladders
• Had or have previous experience working in a customer facing environment

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

• Competitive basic salary with excellent additional earnings potential
• Overtime – averaging 450 hours per year
• Generous callout payments – Best in the industry
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000.00
• Rewards & recognition programmes

#RMDFL

Role Overview:  To be responsible for maintaining strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may even be some installation/commissioning work occasionally. This role will involve visiting customer sites and requires the successful applicant to be customer-focused at all times. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Manager. Most importantly, this new team member will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.

Main Responsibilities:

• Managing all paperwork

• Ensuring customer expectations are met

• Managing workload

• Quality Management

• Achieving company KPIs for attendance in line with the clients' SLA

• Teamwork and collaboration

• Problem solving

• Customer service

• Understanding and meeting guidelines and standards of work expected by JCI / ISSG

• Maintaining a professional appearance and manner to promote the image of the Company

• Setting a good example to colleagues by observing all company rules and regulations

• Completing necessary Company documentation punctually and in accordance with guidelines

• Observing and adhering to company health & safety guidelines

Contacts:

External:  Customers, Suppliers, Contractors
Internal:  Service Delivery Manager, Service Desk, Other internal departments

Qualifications:  FLIR Latitude, CCure and Genetec are not essential but strongly preferred; however, if you have worked on other Enterprise-level systems and can demonstrate the aptitude to learn, we would invest in the necessary training.

Experience:  At least three years’ experience working in a similar role with Enterprise-level systems.

Skills:

• Experience in the Security/CCTV/Access Control sector

• Analytical and Diagnostic Skills

• Planning

• Communication skills, both verbal and written

• Time keeping

• Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs

• Experience with CCure, FLIR Latitude, Genetec, VideoEdge, Victor, Synectics, Lenel an advantage

• Willingness to contribute to the success of the Company

• Commitment to delivering excellent customer service

• Desire to share knowledge in a team environment

• Self-motivated and confident

• Practical and highly adaptable

• Team player, but willing to accept responsibility

• Cooperative and helpful at all times

#RMDFL

Service Engineer – Fire

Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.

As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.

This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”

We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

What you will do

Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.
• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

• Experience within Fire & Security industry
• Driving license
• Ability to lift and climb ladders
• Had or have previous experience working in a customer facing environment

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

• Competitive basic salary with excellent additional earnings potential
• Overtime – averaging 450 hours per year
• Generous callout payments – Best in the industry
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000.00
• Rewards & recognition programmes

#RMDFL

Exciting Opportunity: Service Engineer – Security at Johnson Controls!

Join a global market leader in Engineering & Integrated Solutions that is revolutionizing the Fire & Security sector with state-of-the-art technology! Johnson Controls boasts an impressive portfolio of renowned fire & security brands like Tyco, ADT, WOT, Esotec, and more.

At our Vindex brand, we are driven by a passion to make a positive impact on lives worldwide. Together, we provide cutting-edge security solutions that safeguard people and the environment while giving back to our communities. We thrive on solving today’s challenges and continuously ask, “What’s next?”

Step into a role that places you at the forefront of innovative solutions protecting businesses. We are constantly evolving to stay ahead of the competition, and we need forward-thinking individuals who share our mission to create a safer world.

What You Will Do:

As a Service Engineer, you’ll play a crucial role in servicing advanced Security Systems, including Intruder Alarms, Access Control and CCTV Systems. You will deliver top-notch customer service while adhering to industry standards, armed with exceptional technical knowledge. We’re seeking proactive engineers who can anticipate and resolve issues before they escalate. This is an incredible opportunity for skilled engineers to join a high-performing team focused on a specific geographic region, offering unparalleled career advancement within a market-leading brand!

How You Will Do It:

• Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.

• Service devices with care, ensuring a safe and responsible working environment to prevent injuries, property damage, and wasted materials.

• Efficiently manage your time and prioritize tasks effectively.

• Accurately complete Engineer work reports, handover certificates/BSIA Certificates, or checklists as required.

What We Look For:

Essential:

• Experience in the Fire & Security industry

• Valid driving license

• Capability to lift and climb ladders

• Prior experience in a customer-facing role

Preferred:

• Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC

Why Work for Vindex?

We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy:

• Competitive salary with exceptional earning potential

• Optional overtime

• Generous callout payments – the best in the industry

• Sales referral incentive scheme

• Pension matching up to 7%

• 25 days holiday plus bank holidays

• Company vehicle, uniform, PPE, tools, and continuous training provided

• Industry-leading Health & Safety and employee assistance programs

• Newly introduced Engineering career ladder for career progression opportunities

• Average team member tenure of over 20 years

• Become a valued member of our Winning Team

• Staff referral scheme up to £2,000.00

• Rewards & recognition programs

#RMDFL

Role Overview:  To be responsible for maintaining strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may even be some installation/commissioning work occasionally. This role will involve visiting customer sites and requires the successful applicant to be customer-focused at all times. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Manager. Most importantly, this new team member will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.

Main Responsibilities:

• Managing all paperwork

• Ensuring customer expectations are met

• Managing workload

• Quality Management

• Achieving company KPIs for attendance in line with the clients' SLA

• Teamwork and collaboration

• Problem solving

• Customer service

• Understanding and meeting guidelines and standards of work expected by JCI / ISSG

• Maintaining a professional appearance and manner to promote the image of the Company

• Setting a good example to colleagues by observing all company rules and regulations

• Completing necessary Company documentation punctually and in accordance with guidelines

• Observing and adhering to company health & safety guidelines

Contacts:

External:  Customers, Suppliers, Contractors
Internal:  Service Delivery Manager, Service Desk, Other internal departments

Qualifications:  FLIR Latitude, CCure and Genetec are not essential but strongly preferred; however, if you have worked on other Enterprise-level systems and can demonstrate the aptitude to learn, we would invest in the necessary training.

Experience:  At least three years’ experience working in a similar role with Enterprise-level systems.

Skills:

• Experience in the Security/CCTV/Access Control sector

• Analytical and Diagnostic Skills

• Planning

• Communication skills, both verbal and written

• Time keeping

• Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs

• Experience with CCure, FLIR Latitude, Genetec, VideoEdge, Victor, Synectics, Lenel an advantage

• Willingness to contribute to the success of the Company

• Commitment to delivering excellent customer service

• Desire to share knowledge in a team environment

• Self-motivated and confident

• Practical and highly adaptable

• Team player, but willing to accept responsibility

• Cooperative and helpful at all times

#RMDFL

Service Engineer – Fire

Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.

As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.

This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”

We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

What you will do

Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.
• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What we look for
Essential:

• Experience within Fire & Security industry
• Driving license
• Ability to lift and climb ladders
• Had or have previous experience working in a customer facing environment

Preferred:

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

Why work for ADT?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:

• Competitive basic salary with excellent additional earnings potential
• Overtime – averaging 450 hours per year
• Generous callout payments – Best in the industry
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000.00
• Rewards & recognition programmes

#RMDFL

I am currently recruiting on behalf of my client who has become the leading provider of specialist services in the healthcare sector. Due to continued expansion, they now have an immediate requirement for an electrically biased Service Engineer to join their team in the South East. The successful Service Engineer will travel to customer sites and will carry out the service, maintenance and repair of the company’s range of products. Candidates living in or close to the following locations are encouraged to apply: Croydon, King’s Cross, Paddington, Charing Cross.

This is a fantastic opportunity to work for a founder owned and industry leading company who offer job security. The role would suit candidates who are looking to join a team with a friendly small company culture.

Service Engineer Requirements:

• Hold a recognised electrical engineering qualification – level 3 as a minimum.
li>Have proven mechanical skills.
• Strong fault finding and diagnostic skills with an interest in problem solving.
• Candidates must be self motivated with the ability to work using own initiative.
• Prepared to attend callouts with weekend availability.
• IT literate.
• Hold a full UK driving licence.

Service Engineer Benefits:

• Salary is up to £45,000 per annum.
li>Monday to Friday working hours (40 hours per week).
• Company car or car allowance, mobile phone, laptop, iPad, tools and uniform provided.
• 28 days holiday plus bank holidays.
• Private healthcare scheme.
• Company pension scheme.
• Discretionary Bonus scheme.
• On call allowance.
• Expenses for lunch.

Note – My client encourages applications from candidates from both commercial and ex-military backgrounds, Royal Navy (Weapons Engineer/Avionics Engineer), REME (Electronics/Avionics Technician), Royal Air Force (Avionics).

I am currently recruiting on behalf of my client who has become the leading provider of specialist services in the healthcare sector. Due to continued expansion, they now have an immediate requirement for an electrically biased Service Engineer to join their team in the South East. The successful Service Engineer will travel to customer sites and will carry out the service, maintenance and repair of the company’s range of products. Candidates living in or close to the following locations are encouraged to apply: Croydon, King’s Cross, Paddington, Charing Cross.

This is a fantastic opportunity to work for a founder owned and industry leading company who offer job security. The role would suit candidates who are looking to join a team with a friendly small company culture.

Service Engineer Requirements:

• Hold a recognised electrical engineering qualification – level 3 as a minimum.
li>Have proven mechanical skills.
• Strong fault finding and diagnostic skills with an interest in problem solving.
• Candidates must be self motivated with the ability to work using own initiative.
• Prepared to attend callouts with weekend availability.
• IT literate.
• Hold a full UK driving licence.

Service Engineer Benefits:

• Salary is up to £45,000 per annum.
li>Monday to Friday working hours (40 hours per week).
• Company car or car allowance, mobile phone, laptop, iPad, tools and uniform provided.
• 28 days holiday plus bank holidays.
• Private healthcare scheme.
• Company pension scheme.
• Discretionary Bonus scheme.
• On call allowance.
• Expenses for lunch.

Note – My client encourages applications from candidates from both commercial and ex-military backgrounds, Royal Navy (Weapons Engineer/Avionics Engineer), REME (Electronics/Avionics Technician), Royal Air Force (Avionics).