Explore numerous customer service job opportunities. Customer service roles are available across various sectors, focusing on communication, problem-solving, and customer satisfaction. These positions often require strong interpersonal skills and the ability to handle customer inquiries efficiently. Discover roles that match your skills and career aspirations in the customer service field.45,292 Customer Service jobs in the United Kingdom
Customer Operations Administrator
Posted 22 days ago
Job Viewed
Job Description
Location Winchester / hybrid working (expectation of 3 days per week in the office)
Hours Full time, 37.5 hours per week, Monday - Friday 09:00 - 17:30
Salary Up to £28,000 per annum + enhanced benefits & rewards and free staff parking
Basis Permanent
About us
We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our developments are beautifully designed offering stunning community living.
We have a great opportunity for an experienced Administrator to join our busy Customer Operations team
About the role
You'll support our Pegasus Homes Customer Operations team in the provision of services offered across our portfolio of developments. This role will collaborate with other internal teams and stakeholders to ensure that we maintain compliance across our developments within the relevant legislation, as well as supporting the property management team with a wide range of administration and practical tasks
Your responsibilities will include
- Liaising with contractors and suppliers about works, quotations, invoices, queries and documentation including ordering equipment needed by the team or customers. Raising and issuing Purchase/Works Orders and liaising with other team members to assist in completion and cost recharges
- Process reactive work requests, triage issues and in conjunction with site teams and Roving Building & Communities Managers, select , quote, instruct and obtain any related paperwork e.g. RAMS, Invoices, to enable contractors to complete the works
- Organising meetings, and meeting contractors, suppliers or partners
- Supporting the mobilisation of new sites as required including ordering equipment and supplies
- Compiling, organising and maintaining databases. In particular maintaining and managing the database of planned, statutory and reactive issues, adding and updating records including service events, service agreements and issues including those arising from risk assessments, inspections and audits
- Processing contractor and other invoices and preparing system reports to support service charge expenditure tracking against budget
- Monitoring team email inboxes and telephone contact numbers, managing and dealing with internal and external enquiries and telephone calls appropriately and swiftly or supporting the team to provide a swift response
- Coordinating and writing regular newsletters and communication updates to the team and to our communities
- Assist with the preparation of letters, development documentation, tender documents, contracts/agreements, reports, customer information packs and mail merges and other documentation that may be required from time to time. To include monitoring service agreement renewal dates and supporting award activities
- Complaint management via email, letter, over the telephone and in person working with the operational team, to ensure appropriately worded responses and updates are provided. Includes tracking and reporting on progress of complaints against internal SLAs and identification of trends
About you
You'll need to have strong administrative experience, excellent organisational skills and an ability to prioritise a varied workload and support the team to ensure that activities are completed to a high standard in compliance with procedures, timescales and budget delivering an excellent customer experience and property management service.
Skills & knowledge
- Excellent spoken and written English
- Proactive, hard working with a positive attitude
- Excellent attention to detail and high levels of accuracy
- Works well under pressure
- Excellent communication skills - written and verbal
- Excellent time management, prioritisation and proven ability to meet deadlines
- Strong organisational skills
- IT literate and competent with Google tools such as Gmail, Google Docs, Sheets and the internet. Skilled in preparation of presentations. Previous experience of working with property management, CRM and accounting systems such as Fixflo, Qube and Salesforce would be ideal but otherwise a proven ability to quickly understand and pick up new systems. (training will be provided)
- Full UK driver’s licence or ability to travel across the operational area for site visits and meetings
Our benefits & rewards
We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes:
- Enhanced annual leave & holiday buying scheme
- Contributory pension scheme with additional employer contribution,
- Life Assurance
- Two paid volunteering days per annum
- Employee Assistance Programme
- Health Cash Plan & Virtual GP
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
If you have the skills and experience we are looking for we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
Customer Service
Posted 2 days ago
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £12.67 per hour | Double time on
Customer Service
Posted today
Job Viewed
Job Description
Our client is looking for a customer service expert to join their service support team and help deliver exceptional customer experiences. You'll work closely with
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Customer Service
Up to £30,000
Leicester, Hybrid
Full Time, Permanent
We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.
This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer success tasks. You will be at the heart of the business, helping to keep everything running smoothly, supporting key departments, and ensuring clients receive the best possible experience.
The role:
- Provide daily administrative support to Accounts, Sales, and Central Marketing teams
- Support the sales team by chasing contracts, agreements, and onboarding paperwork
- Keep CRM systems updated and accurate
- Escalate technical issues to the relevant internal teams when required
- Act as the first point of contact for portal-related queries from Members
- Support Marketing with campaign administration and coordination
- Assist with general administrative tasks and ad-hoc duties
- Carry out data entry and audits to ensure integrity and compliance
- Handle overflow support calls and log outcomes in the CRM
The candidate:
- Hands-on admin experience, ideally in accounts, sales, or marketing
- Comfortable using CRM systems and picking up new tools quickly
- A proactive attitude
- Strong eye for detail and pride in delivering accurate work
- Great communicator, confident with both written and verbal conversations
- Organised and able to juggle multiple tasks at once
- Customer-focused mindset, happy working with people inside and outside the business
What’s on offer:
- Salary up to £30,000
- Income Protection & Life Insurance
- Enhanced pension scheme
- 28 days annual leave
Customer Service
Posted 1 day ago
Job Viewed
Job Description
HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.
Location: Birkenhead
Pay: 12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound calls from customers relating to the service provided by the business
- Some outbound calls, but primarily all calls will be inbound
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters, text messages, and emails
- Inputting data onto the system
Requirements:
- Previous experience in a customer service based role is essential
- Telephone customer service based experience is preferred but not essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!
Find a job in the UK | HRGO Recruitment
Customer Service
Posted 2 days ago
Job Viewed
Job Description
Are you looking for a new role within Customer Services working for a fantastic organisation who are pioneers of sports hospitality sound?
You will have the opportunity to work with a team of experts in the management and sales of commercial hospitality programmes for some major international sporting events!
With decades of experience in the team, they just deliver hospitality, they redefine it; setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for their renowned clients and their aspirational events.
We are seeking an Arabic Customer Service Representative to join the team based in South Manchester. The UK headquarters with their talented workforce spanning 68 territories and 25+ nationalities.
This business specialises in Operations, Sales, Marketing, Customer Services and Event Production; all aligned with their mission and providing an exciting and purposeful place to work!
What you will be doing as an Arabic Customer Service Representative?
Based in the UK Headquarters, Wilmslow, you will be supporting the Hospitality operation for a major international club football event - hosted in USA
Manage customer enquiries via email, live chat and telephone, ensuring customers are advised on relevant Policies and Regulations
Support the Customer Service Team to ensure the timely delivery of the Official Hospitality Programme
Drafting and translation (where applicable) of internal documents or external communications
Data input using Microsoft packages, Salesforce CRM, and bespoke internal systems
Other administration tasks as required by the Customer Service Team Leader
Assist in the preparation of CRM communications, standardised customer responses, Frequently Asked Questions catalogue and other written informative documents
Compliance with any applicable company ISO requirements
What do you require for the role of Arabic Customer Service Representative?
Professional customer service experience able to deal with customers both face to face and remotely
Fluent to business standard in both English and Arabic
Excellent telephone manner
Self-motivated, conscientious
Courteous and pleasant disposition
Organisational, problem solving and time management skills
Able to work under pressure and to strict deadlines, with a flexible approach to working hours - due to the nature of the business being events and hospitality we need a can do approach to work
Knowledge of the main Microsoft Office tools (Outlook, Word, Excel and PowerPoint), and able to quickly learn bespoke applications and tools
Knowledge of Salesforce CRM would be an advantage
What you will love about the role of Spanish Customer Service Representative?
Salary up to 25,500k dependant on experience
Working hours are 09:00 - 18:00 or 08:30 - 17:30 Monday-Friday
25 Days Holidays +
Customer Service
Posted 2 days ago
Job Viewed
Job Description
We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.
-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7
Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions
What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Be The First To Know
About the latest Customer service Jobs in United Kingdom !
Customer Service
Posted 2 days ago
Job Viewed
Job Description
As a customer service assistant your day-to-day duties will include, stocking our shelves, adhering to health and safety, keeping work area clean and tidy, assisting with customer queries, working on checkout efficiently during peak hours and dealing with customers in a polite and friendly manner.
Benefits:
- Long term opportunity with career progression opportunities
- Excellent employee benefits including healthcare
- Weekly pay
- Onsite bike storage
- Employee of the month awards and prizes
Pay rates:
12.75 - 17.05 per hour
Shifts:
Between
6am and 11pm (37.5 hours per week)
Any 5 days from 7 based on a Rota.
Customer Service
Posted 2 days ago
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £12.67 per hour | Double time on
Customer Service
Posted 2 days ago
Job Viewed
Job Description
Location: Hybrid/Portsmouth (After probation, 3 days from home, 2 days in-office)
Salary: £26,210 (Rising to £0,300)
Start date: 8th and 22nd September
Hours: 40 hours per week (Shift rota between 7:15AM – 8:45PM)
Monday to Sunday with one weekend on and the next off.
Why Join Us?
We are offering a fantastic opportunity with excellent benefits:
- Salary Progression: Starting at £262 rising to 0K
- Generous Holiday Allowance: Starting at 28 days, rising to 38 days depending on service length
- Employee Benefits:
- Cycle-to-work scheme
- Health & Wellbeing Programme
- Gym membership discounts
- Pension
- Discounts on travel & medical insurance products
- Onsite canteen
- Free car parking
- Simply Health cover (optical, dental, and medical)
- Employee Assistance Cover (including optical)
- Hybrid Working: Equipment provided for home office setup
Dynamite Recruitment is proud to be partnering with a UK-based service provider to recruit for Customer Service Advisors/Call Handlers to join a specialist team. This is a dynamic role where no two days are the same! You'll be tackling a variety of customer inquiries in a fast-paced environment.
Key Responsibilities:
- Manage client enquiries via email and phone
- Provide customers with timely updates and resolutions
- Prioritize tasks based on urgency and deadlines
- Liaise with internal and external third parties to manage expectations
- Complete high volumes of important administrative tasks
- Handle challenging situations with professionalism and care, including vulnerable customers
- Ensure compliance with all procedures and regulations
The ideal candidate will:
- Have previous call handling, call centre, or customer support experience
- Be able to support customers from start to finish
- Demonstrate excellent communication skills
- Be comfortable multitasking under pressure
- Have strong administration skills
- Be proficient in Microsoft Office
Submit your CV now to be considered for this exciting opportunity. We look forward to hearing from you!