Explore numerous customer service job opportunities. Customer service roles are available across various sectors, focusing on communication, problem-solving, and customer satisfaction. These positions often require strong interpersonal skills and the ability to handle customer inquiries efficiently. Discover roles that match your skills and career aspirations in the customer service field.45,401 Customer Service jobs in the United Kingdom
Assistant Store Manager, Tommy Hilfiger - London Battersea
Job Viewed
Job Description
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)
Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognised for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, men's, women's and kids' sportswear, Tommy Hilfiger Jeans, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores.
ASSISTANT STORE MANAGER, TOMMY HILFIGER - LONDON BATTERSEA
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.
The Assistant Store Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands, all in close collaboration with the Store Manager.
Responsibilities include:
- Together with the Store Manager identifying opportunities and collaborate with others in order to grow the business or improve performance.
- Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Ensuring "door to floor" best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
- Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
- Analyzing store level reports and creating action plans to improve results.
- Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
- Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
- Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
- Make commitments and decisions on available information, even under stressful and changing conditions.
- Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
- Coordinate appropriate action plans while considering consequences and budget decisions.
- Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results.
- Create energy and excitement around shared goals and values.
About YOU
- Extensive experience in delivering a high level of customer service in a brand retailer is essential.
- You will be an effective communicator with the ability to build relationships with ease.
- You will be a team player who recognizes and celebrates the contributions and achievements of others.
- You'll be confident in giving feedback that promotes positive behavioral change.
- You'll have strong people management skills with the ability to resolve conflict and unproductive disagreements.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic showing a clear presence on the shop floor.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here .
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
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Customer Service
Posted 7 days ago
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent
Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.
These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.
The RolesEmergency Call Handler
- p>Answering calls from members of the public
-
Recording information accurately and efficiently
-
Responding with the correct support and escalation
-
Shifts available:
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5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)
/li> -
12:30pm – 8:30pm (4 on / 4 off rolling rota)
-
Equipment Line Support / Customer Service Advisor
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Speaking with prescribers and community care teams
-
Identifying equipment issues and coordinating a fast response
-
Arranging technicians to attend and resolve problems quickly
-
Shifts available:
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8:00am – 5:00pm
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9:00am – 6:00pm
-
10:00am – 7:00pm (fixed hours)
-
- < i>
-
Double time on Bank Holidays
-
Varied and interesting work – no two days are the same
-
Temporary to permanent opportunities
-
Be part of a team that makes a difference every single day
£12.27 – £12.67 r hour
< li>-
Previous customer service experience (face-to-face or telephone-based)
-
Strong communication and problem-solving skills
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Flexibility to work the shift patterns above
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Willingness to undergo a DBS check (certificate required)
If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.
To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat
Customer Service
Posted today
Job Viewed
Job Description
Join a busy vehicle rental team in Chester as a Customer Service Advisor, where your people skills and ability to build loyalty can really make a difference. You'll be speaking with existing customers, helping resolve any issues, and promoting services that encourage them to stay with us, all while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!
What will you be doing as a Customer Service Advisor?
- Speaking with customers to understand their needs and ensure they remain satisfied
- Resolving queries and complaints quickly and professionally
- Recommending the best rental options and upgrades to retain business
- Processing renewals, agreements, and payments accurately
- Promoting add-on services to increase loyalty and improve the customer experience
- Carrying out follow-up calls and maintaining good customer relationships
- Working closely with your team to manage accounts and support retention targets
We would LOVE to hear from you if you have experience in:
- Experience in a busy, customer-focused environment
- Confidence dealing with queries and resolving issues
- Strong communication skills both face-to-face and over the phone
- A proactive, positive approach to customer service
- A full clean UK driving license
What will you get in return for your work as a Customer Service Advisor?
- Competitive salary of 28,665 with realistic OTE of 32,200+ in your first year
- Mobility options including company car schemes
- Health insurance after two years service
- Company pension scheme and death in service cover
- Uniform provided and employee discounts
- Regular team events and ongoing training opportunities
- Weekend working required, but you'll get your days back during the week, perfect for quieter shopping or errands
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Customer Service
Posted today
Job Viewed
Job Description
There's lots to learn in this role, you'll provide support to customers who have questions or queries with deliveries. This could include correct paperwork, routes, updates, late deliveries, damaged deliveries, hazardous goods and import/export.
Main duties to include:
- Taking inbound calls from customers
- Calling customers to update them
- Giving advice and appropriate vehicles, documents etc
- Update customers on lost, damaged or late deliveries
- Keep all systems up to date with correct customer and shipment details
- Experience of working in a telephone based customer service role
- Logistics, Import or Export experience would be an advantage but not essential
- Strong communication skills
- The ability to build relationships with customers
- Someone who keeps calm under pressure
- £28k-£32k
- No evening or weekend work - 8.30am-5pm Mon-Fri
- Free parking and good public transport links
- Competitive benefits package
Customer Service
Posted 5 days ago
Job Viewed
Job Description
Our client is looking for a customer service expert to join their service support team and help deliver exceptional customer experiences. You'll work closely with Account Coordinators, Service Call Planners, 60+ field-based Service Technicians, and colleagues across the business.
Key Responsibilities as a customer service advisor:
- Handle inbound calls and emails, logging service calls accurately.
- Keep customers updated with ETAs and job progress, advising of any delays.
- Resolve customer complaints quickly and professionally.
- Collaborate with internal teams to ensure smooth service delivery.
What We're Looking For:
- Excellent telephone manner, calm under pressure.
- Experience in inbound customer service.
- Organised, methodical, and able to manage multiple tasks.
- A team player with a proactive attitude.
- SAP knowledge preferred
Apply now to be part of a friendly, customer-focused team where your work makes a real difference.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Service
Posted 6 days ago
Job Viewed
Job Description
Customer Service
Up to £30,000
Leicester, Hybrid
Full Time, Permanent
We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.
This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer success tasks. You will be at the heart of the business, helping to keep everything running smoothly, supporting key departments, and ensuring clients receive the best possible experience.
The role:
- Provide daily administrative support to Accounts, Sales, and Central Marketing teams
- Support the sales team by chasing contracts, agreements, and onboarding paperwork
- Keep CRM systems updated and accurate
- Escalate technical issues to the relevant internal teams when required
- Act as the first point of contact for portal-related queries from Members
- Support Marketing with campaign administration and coordination
- Assist with general administrative tasks and ad-hoc duties
- Carry out data entry and audits to ensure integrity and compliance
- Handle overflow support calls and log outcomes in the CRM
The candidate:
- Hands-on admin experience, ideally in accounts, sales, or marketing
- Comfortable using CRM systems and picking up new tools quickly
- A proactive attitude
- Strong eye for detail and pride in delivering accurate work
- Great communicator, confident with both written and verbal conversations
- Organised and able to juggle multiple tasks at once
- Customer-focused mindset, happy working with people inside and outside the business
What’s on offer:
- Salary up to £30,000
- Income Protection & Life Insurance
- Enhanced pension scheme
- 28 days annual leave bank holidays
- Sick pay scheme
- Flexible benefits package
Interested? Click ‘Apply’ today!
Customer Service
Posted 6 days ago
Job Viewed
Job Description
HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.
Location: Birkenhead
Pay: 12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound calls from customers relating to the service provided by the business
- Some outbound calls, but primarily all calls will be inbound
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters, text messages, and emails
- Inputting data onto the system
Requirements:
- Previous experience in a customer service based role is essential
- Telephone customer service based experience is preferred but not essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!
Find a job in the UK | HRGO Recruitment
Customer Service
Posted 7 days ago
Job Viewed
Job Description
Are you looking for a new role within Customer Services working for a fantastic organisation who are pioneers of sports hospitality sound?
You will have the opportunity to work with a team of experts in the management and sales of commercial hospitality programmes for some major international sporting events!
With decades of experience in the team, they just deliver hospitality, they redefine it; setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for their renowned clients and their aspirational events.
We are seeking an Arabic Customer Service Representative to join the team based in South Manchester. The UK headquarters with their talented workforce spanning 68 territories and 25+ nationalities.
This business specialises in Operations, Sales, Marketing, Customer Services and Event Production; all aligned with their mission and providing an exciting and purposeful place to work!
What you will be doing as an Arabic Customer Service Representative?
Based in the UK Headquarters, Wilmslow, you will be supporting the Hospitality operation for a major international club football event - hosted in USA
Manage customer enquiries via email, live chat and telephone, ensuring customers are advised on relevant Policies and Regulations
Support the Customer Service Team to ensure the timely delivery of the Official Hospitality Programme
Drafting and translation (where applicable) of internal documents or external communications
Data input using Microsoft packages, Salesforce CRM, and bespoke internal systems
Other administration tasks as required by the Customer Service Team Leader
Assist in the preparation of CRM communications, standardised customer responses, Frequently Asked Questions catalogue and other written informative documents
Compliance with any applicable company ISO requirements
What do you require for the role of Arabic Customer Service Representative?
Professional customer service experience able to deal with customers both face to face and remotely
Fluent to business standard in both English and Arabic
Excellent telephone manner
Self-motivated, conscientious
Courteous and pleasant disposition
Organisational, problem solving and time management skills
Able to work under pressure and to strict deadlines, with a flexible approach to working hours - due to the nature of the business being events and hospitality we need a can do approach to work
Knowledge of the main Microsoft Office tools (Outlook, Word, Excel and PowerPoint), and able to quickly learn bespoke applications and tools
Knowledge of Salesforce CRM would be an advantage
What you will love about the role of Spanish Customer Service Representative?
Salary up to 25,500k dependant on experience
Working hours are 09:00 - 18:00 or 08:30 - 17:30 Monday-Friday
25 Days Holidays + Bank Holidays
4 - 6 fixed term contract
Life insurance
Pension contribution
On site parking
1 day a week working from home once up and running in your role
Potential for international travel and attending sporting events
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
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Customer Service
Posted 7 days ago
Job Viewed
Job Description
We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.
-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7
Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions
What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Customer Service
Posted 7 days ago
Job Viewed
Job Description
As a customer service assistant your day-to-day duties will include, stocking our shelves, adhering to health and safety, keeping work area clean and tidy, assisting with customer queries, working on checkout efficiently during peak hours and dealing with customers in a polite and friendly manner.
Benefits:
- Long term opportunity with career progression opportunities
- Excellent employee benefits including healthcare
- Weekly pay
- Onsite bike storage
- Employee of the month awards and prizes
Pay rates:
12.75 - 17.05 per hour
Shifts:
Between
6am and 11pm (37.5 hours per week)
Any 5 days from 7 based on a Rota.
Customer Service
Posted 7 days ago
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent
Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.
These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.
The RolesEmergency Call Handler
- p>Answering calls from members of the public
-
Recording information accurately and efficiently
-
Responding with the correct support and escalation
-
Shifts available:
-
5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)
/li> -
12:30pm – 8:30pm (4 on / 4 off rolling rota)
-
Equipment Line Support / Customer Service Advisor
-
Speaking with prescribers and community care teams
-
Identifying equipment issues and coordinating a fast response
-
Arranging technicians to attend and resolve problems quickly
-
Shifts available:
-
8:00am – 5:00pm
-
9:00am – 6:00pm
-
10:00am – 7:00pm (fixed hours)
-
- < i>
-
Double time on Bank Holidays
-
Varied and interesting work – no two days are the same
-
Temporary to permanent opportunities
-
Be part of a team that makes a difference every single day
£12.27 – £12.67 r hour
< li>-
Previous customer service experience (face-to-face or telephone-based)
-
Strong communication and problem-solving skills
-
Flexibility to work the shift patterns above
-
Willingness to undergo a DBS check (certificate required)
If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.
To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat