1,006 Pre Sales Engineer jobs in the United Kingdom

Pre-sales Engineer | Cambridge | £60,000 - £70,000

Be a part of a global leader in telecommunications, communication systems and solutions . As a Pre-sales Engineer you will become a vital part of our client’s sales team. You will work closely with customers to understand their requirements and demonstrate how our client’s devices, accessories, and applications can deliver tailored solutions that support their business objectives.

Your Role:

• Effectively communicate the value proposition and technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes.
li>Proactively identify technical opportunities through direct customer engagement.
• Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases.
• Conduct SWOT analysis of competitor products and contribute to shaping technical requirements that influence tenders during the pre-tender phase.

Key Skills and Experience:

• Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development.
• Strong technical background in LTE and 4G/5G networks and/or Android-based devices.
li>Hands-on experience engaging with T1 carriers and private network operators, including conducting on-site technical sessions to support product qualification.
• You must have a relevant technical degree, HND, or equivalent hands-on experience. 

Additional Information:

li>The role requires travel across the UK and internationally, so you must hold a valid passport and a full UK driving licence.
• Eligibility for UK Security Clearance (SC) is required.
• Language skills are desired

Searching for your next challenge? This is it.

If you're passionate about cutting-edge technology, thrive on collaboration, and want to make a tangible impact in sectors like public safety, utilities, and transport, then this Pre-Sales Engineer role is your opportunity to be part of something meaningful. Apply today and help shape the future of telecommunications, communication systems and solutions.
 

Our client is seeking an experienced Pre-sales Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.

This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently.

Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required.

As the Technical Consultant your responsibilities will be to:

Pre-Sales Support

• Provide assistance to customers
• Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals.
• Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows.
• Help the sales team identify upsell opportunities into existing accounts.
• Help to coordinate and deliver webinars

Supplier Engagement

• Maintain relationships with suppliers, understand their portfolio
• Primary technical/product contact for UC suppliers.
• Maintain supplier technical qualifications as required
• Attend and lead meetings with suppliers

Staff Training

• Provide structured product & technology training for sales and technical staff.
• Content is generally provided by suppliers, but course development is required.

Customer Training

• Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment.
• After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers.
• Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc.

Post-Sales, 2nd-Line Technical Support

• Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers.
• The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing.
• Liaise with manufacturer/supplier if escalation is required.

Ticket/Case Management

• Management of open support cases, tracking time against activities
• All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded.

The person:

• Degree or equivalent in a computing related subject and/or have proof of a solid networking background.

Strong technical knowledge and commercial experience of supporting:

• VoIP & Unified Communications
• IP PBX - Appliance / Software / Cloud
• Enterprise / (Multi-cell) DECT
• IP Phone Management / Provisioning

Good technical knowledge and commercial experience of supporting:

• DSL and WAN routers
• Network switches and VLANs
• Firewalls and associated VPN technologies.
• Working technical knowledge of current VoIP practices, protocols, and principles.
• Ability to analyse Logs, SIP traces & PCAP generated from customer equipment.
• Adept at reading and interpreting technical documentation and procedure manuals.
• Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations.
• Ability to conduct research into telecommunications issues and products.
• Ability to communicate with all levels of the business
• Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives
• Must be free to work in the UK with no restrictions of Visas and work permits.
• Full / Valid UK Driving License.

Pre-sales Engineer | Cambridge | £60,000 - £70,000

Be a part of a global leader in telecommunications, communication systems and solutions . As a Pre-sales Engineer you will become a vital part of our client’s sales team. You will work closely with customers to understand their requirements and demonstrate how our client’s devices, accessories, and applications can deliver tailored solutions that support their business objectives.

Your Role:

• Effectively communicate the value proposition and technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes.
li>Proactively identify technical opportunities through direct customer engagement.
• Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases.
• Conduct SWOT analysis of competitor products and contribute to shaping technical requirements that influence tenders during the pre-tender phase.

Key Skills and Experience:

• Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development.
• Strong technical background in LTE and 4G/5G networks and/or Android-based devices.
li>Hands-on experience engaging with T1 carriers and private network operators, including conducting on-site technical sessions to support product qualification.
• You must have a relevant technical degree, HND, or equivalent hands-on experience. 

Additional Information:

li>The role requires travel across the UK and internationally, so you must hold a valid passport and a full UK driving licence.
• Eligibility for UK Security Clearance (SC) is required.
• Language skills are desired

Searching for your next challenge? This is it.

If you're passionate about cutting-edge technology, thrive on collaboration, and want to make a tangible impact in sectors like public safety, utilities, and transport, then this Pre-Sales Engineer role is your opportunity to be part of something meaningful. Apply today and help shape the future of telecommunications, communication systems and solutions.
 

Our client is seeking an experienced Pre-sales Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.

This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be .

Do you have experience of integrated Electronic Access Control and/or Wireless Access Control solutions? Are you looking to take your career to the next level?

Join our team and enjoy a collaborative culture that empowers you to build a career you can be proud of.

What you would do as our Pre-Sales Technical Engineer

The Pre-Sales Engineer will be responsible for developing, driving, and supporting .

We’re on the hunt for a Pre-Sales Engineer!

You will proactively work with Sorted’s pre-sales customers to understand their goals and match them to our existing products and services. You'll be responsible for supporting the Sales function with the technical aspects of API integrations and the use of Sorted’s product suite to enable new customer acquisitions to be setup for success.

The day-to-day stuff:

No two days are ever the same at Sorted so what you’ll be up to will vary. The pace we move at also means priorities will change and you’ll need to be comfortable with this (we’ll support you!). But these are the things that will be core to your role and will keep you busy.

• Delivery of technical product demonstrations with a focus on advanced Product features and API integrations.
• Build, maintain & execute demo collateral.
• Early engagement with new customer opportunities to capture problem statements, goals and identify the best fit Sorted solution.
• Capture target Carrier Services and map against the Sorted Carrier Service Catalogue.
• Classify the appropriate customer engagement model.
• Create collateral to support the sales order & onboarding process.

Requirements

• Experience as a Pre-Sales Engineer in a B2B SaaS business, demonstrating API First products & capturing customer requirements and success criteria.
• Proven experience of using APIs and technical tools such as Postman to model a customer during a demonstration.
• A solid background in logistics, warehousing or retail operations and an understanding of shipping carriers.
• Ability to manage multiple priorities and work under pressure.
• Experience in responding to RFI/RFP’s

And it would be super great if you had:

• You know what it’s like to work in a scale up company
• An educational background in software development, such as and IT or Computer Science degree or equivalent.
• Experience working in a company where the Customer is onboarded through a consultative process (i.e not fully self serve)

Benefits

• Generous holiday allowance : How does 40 days per year sound? How about an extra day for your birthday also? You got it!
• Salary: Bandings between £45k - 55k
• Work isn’t somewhere where you go, it is something that you do : Our roles are mainly remote-first (within the UK), but our Manchester and London offices are always free, should you ever want to pop in for the day. We also have access to a variety of collaboration spaces throughout the UK, giving you greater access to a workspace should you not live near our offices.
• Develop with Sorted : Your development is our priority. Have a goal in mind? Share it with us and let us help you achieve it. On top of our ongoing training programmes, you can use your £200 annual development fund on any training courses of your choice. We guarantee you’ll learn loads and develop both personally and professionally at Sorted too.
• Your well-being matters : Private Health for everyone that works here including optical and dental cover. We also give you Life Assurance, and everyone has access to our employee assistance programme.
• Supporting your family : We offer qualifying Sorted employees 20 weeks of fully paid maternity and shared parental leave.
• Pension: We match pension contributions up to 5%
• Our team : We’re an energetic and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

Sorted wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. If there is anything you need to help you participate fully in the interview process, we'd like to hear about that too, please just include it in your application.

Come join us!