89,782 Administrative jobs in the United Kingdom

Position Overview
We're seeking a proactive, empathetic Customer Service Representative to join our team and deliver exceptional support across multiple channels—phone, email, live chat, and face-to-face. You’ll be the trusted voice of our organization, resolving inquiries, processing requests, and representing our values every day.

Key Responsibilities

• Respond to customer inquiries with courtesy and efficiency across platforms (phone, email, chat, social media)
• Process orders, payments, and returns accurately
• Resolve complaints by identifying issues and providing clear, effective solutions
• Collaborate with internal teams to escalate technical or policy-related concerns
• Maintain accurate records of customer interactions and outcomes
• Aim for high first-contact resolution and consistent customer satisfaction

Essential Skills & Attributes

• Excellent written and verbal communication
• Strong empathy, active listening, and patience
• Problem‑solving mindset and ability to stay calm under pressure
• Proficiency with CRM systems and Microsoft Office / Google Workspace
• Ability to multitask and manage time effectively
• Prior customer service or retail experience favored

Work Environment

• Flexible arrangements such as in-office, remote, or hybrid setups depending on team needs
• A supportive, team-oriented culture focused on continuous improvement and quality service
• Opportunities for growth into supervisory or specialist roles with performance recognition

The Administrative Support Officer provides essential support to ensure efficient office operations and assists various departments by managing administrative tasks, coordinating communication, and maintaining organizational systems. This role is vital in fostering a productive and organized work environment.

Key Responsibilities

• Manage day-to-day office activities including scheduling, correspondence, and filing.
• Handle incoming calls, emails, and visitor inquiries professionally and promptly.
• Prepare and process documents, reports, and presentations as required.
• Maintain office supplies inventory and coordinate procurement when necessary.
• Assist in organizing meetings, events, and travel arrangements.
• Support HR and finance departments with data entry and record-keeping tasks.
• Ensure office equipment is functioning and arrange for repairs when needed.
• Maintain accurate and confidential records and databases.

Qualifications & Skills

• High school diploma or equivalent; relevant certifications or diploma in office administration is an advantage.
• Proven experience in administrative or office support roles.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion.
• Detail-oriented with good problem-solving skills.

We are seeking a detail-oriented and organized Entry Clerk to join our team. The Entry Clerk will be responsible for accurately inputting data into our systems and ensuring the information is up-to-date. This role is crucial in maintaining the efficiency and accuracy of our records.

• Input and update data into databases and spreadsheets
• Verify accuracy of information and make corrections as needed
• Organize and maintain physical and electronic filing systems
• Assist with general administrative tasks as needed
• Communicate effectively with team members to ensure data integrity

• High school diploma or equivalent
• Proficiency in Microsoft Office Suite
• Strong attention to detail and accuracy
• Excellent organizational skills
• Ability to work independently and as part of a team

If you are looking to start your career in administration and have a passion for data accuracy, we encourage you to apply for the Entry Clerk position. Join our team and make a difference!

Digital Services Systems Administrator

Leek Wootton

Permanent

Full Time

Salary (£32,247.00 - £37,692.00)

The closing date for this post is 12 noon on 16th September 2025

Those currently eligible on the redeployment register will be given prior consideration.

The main purpose of the role is to provide technical support and expert knowledge to the force for multiple policing systems to include, but not exclusive to, Athena, PND, PNC, LEDS, Evidence/com, including highly confidential covert systems. To provide management of user access to systems via Active Directory and Sailpoint IdentityNow. Analyse, diagnose and implement resolutions for reported issues. To ensure all relevant Policing Systems are configured, maintained and developed effectively to meet the continually.

Main Responsibilities:

Provide a resilient and comprehensive system administration & analytical service to the Force for all relevant IT systems including highly sensitive operational systems, ensuring tickets are closed to OLA’s & SLA’s. Ensure compliance with legislation, guidance & policy  

To be adaptable and understand the requirements of working across systems, engaging with internal and external stakeholders who require guidance and technical expertise  

To provide excellent customer service to all system users, display a detailed understanding, of their support requirements at all times and take ownership of customer issues from initial contact to resolution, provide customer updates as appropriate  

To provide a professional and efficient collaboration between users and technical specialists/service providers for all requests that cannot be directly resolved, ensuring that priority escalation procedures are applied effectively

Provide consultancy for internal developers on the access requirements for RPA processes

Understand and interpret business requirements to provide a consultancy service to third party suppliers. Interpret supplier documentation to provide meaningful detailed information for the business, designing and implementing change to system configuration where necessary to improve effectiveness and enhance the user experience

Manage the delivery of systems upgrades and patches from Suppliers, producing detailed test scripts for business users coordinating testing and final sign-off by

System Owners. Provide consultancy to suppliers on compliance of functionality with legislation and policy. Assist with the identification of training needs and course content

Establish, maintain and administer the security environment of the systems including the completion of changes to and monitoring usage of User Privilege, authorisations & passwords to prevent abuse of system data and facilities.

Form and maintain working relationships with stakeholders across the Force, identify collaboration opportunities and attend events including User Groups for best practice

Carry out bespoke system training for users around WKP environments

Ensuring technical environments are being kept up to date and synchronised

Ensure integrity, fairness and consideration of the needs of others are incorporated into the daily duties and relationships with colleagues

To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Knowledge:

Educated to A Level or equivalent

Detailed working knowledge of IT systems within a large organisation

Understanding the importance of confidentiality and sensitive data

Highly developed IT skills including use of Microsoft applications to include Active Directory and Sailpoint IdentityNow Administration, with the ability to use computerised and web-based systems effectively*

Experience:

Relevant experience of working in a service and project managed environment.

Evidence of past employment that required attention to detail and the ability to prioritise tasks effectively and work to tight deadlines

Experience of working to policy, legislation and guidance

Experience in evaluating information and the ability to clearly explain complex issues.

Key Skills:  

Proven Customer Service skills with Excellent verbal and written communication skills

Excellent interpersonal skills with the ability to empathise and manage diverse views from colleagues at all levels across the organisation and confidence in dealing with others

Innovative thinker with desire for continual improvement and natural ability and desire to problem solve

Excellent attention to detail

Strong organisational skills, ideally supported by experience of using a formal project management methodology.

The ability to build effective relationships with both internal and external stakeholders.

The confidence to communicate and adapt your style to various stakeholders

Special Conditions:

Travel throughout Warwickshire policing area.

Casual Car User

Flexible Working

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; 

Remote Working

Sense is looking for a confident, highly organised executive assistant to support both our chief social change officer (CSCO) and chief fundraising and marketing officer (CFMO). This is a rare opportunity to work closely with two senior leaders shaping the future of social change, campaigns, and income generation. This is a full time, hybrid role based between home and our office in King's Cross, working 2 or 3 days per week from the office.

You’ll play a vital role behind the scenes—helping to deliver high-profile campaigns, build strong stakeholder relationships, and drive forward key change initiatives. If you’re proactive, detail-focused, and great at juggling priorities, this could be your perfect next step.

This is a dual role, with your time split between the two leaders, though this will flex around peak periods. You will be responsible for supporting the chief officers behind two fast-paced portfolios:

• Managing complex diaries and forward-planning around key milestones.
• Preparing high-quality, accessible briefings, agendas, presentations, and reports.
• Coordinating meetings and events with internal and external stakeholders, including campaign partners, funders, media, and policy groups.
• Recording minutes and tracking actions, decisions, and deadlines.
• Maintaining smooth communication and prioritising what needs executive attention.
• Supporting budget tracking and processing invoices.
• Keeping projects on track - monitoring risks, progress, and cross-organisational activity.
• Continuously improving systems, processes, and ways of working to increase efficiency.

This role is varied, fast-moving, and ideal for someone who thrives in a dynamic environment with a social mission.

We’re looking for someone with:

• Proven experience supporting senior leaders (Director or C-suite) in a complex organisation - charity or public sector experience is a plus.
• Outstanding organisational and time management skills.
• Excellent communication skills, both written and verbal.
• Emotional intelligence and strong interpersonal skills.
• High attention to detail and ability to remain calm under pressure.
• A proactive, solution-focused mindset.
• Confidence using Microsoft Teams, Outlook, Word, Excel, PowerPoint, SharePoint and Zoom.
• A commitment to equality, diversity and inclusion in both internal and external interactions.

For a full job description and person specification, please see the link on the left hand side of the screen.

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader .

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on or

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: 

Sense is looking for three outstanding executive assistants to support our new chief officers' group. These are full time, hybrid roles based between home and our office in Selly Oak, working 2 or 3 days per week from the office.

We’re recruiting for:

• Executive assistant to the chief technology officer (CTO)
• Executive assistant to the chief finance and commercial Officer (CFCO)
• Executive assistant to the chief social change officer (CSCO) and chief fundraising and marketing officer (CFMO)

These are high-impact, fast-paced roles that will suit experienced EA's who are confident, highly organised, and able to manage a wide range of responsibilities with tact, confidentiality, and precision.

Each executive assistant plays a critical role in enabling their chief officer to operate at their best. You'll be a trusted partner: managing schedules, preparing high-quality briefings and materials, and acting as a key point of contact with internal and external stakeholders, including trustees, partners, and government representatives.

Your support will help deliver on key strategic initiatives, whether that's social change campaigns, cross-organisational projects, tech innovation, or major fundraising and commercial activity.

• Managing complex calendars and priorities across senior leadership portfolios.
• Coordinating meetings, agendas, and events with exceptional attention to detail.
• Preparing clear, accessible reports, briefings, and presentations.
• Supporting governance and project delivery - tracking actions, risks, and decisions.
• Acting as a key point of contact with internal and external stakeholders.
• Supporting wider team coordination and organising key events.
• Handling confidential information with discretion and professionalism.
• Raising purchase orders, managing small budgets, and supporting admin processes.

We’re looking for people who are:

• Experienced in supporting chief executives or directors in large or complex organisations - ideally in the charity or public sector.
• Outstanding organisers with strong time management and the ability to stay calm under pressure.
• Confident communicators, both written and verbal, with excellent attention to detail.
• Emotionally intelligent, proactive, and solutions-focused.
• Highly professional, discreet, and able to handle sensitive information with care.
• Comfortable using Microsoft Office tools (Word, Excel, PowerPoint, Teams, SharePoint) and open to learning new tech and inclusive tools.

For full job descriptions and person specifications for each opportunity, please see the links on the left hand side of the screen.

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader .

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on or

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: 

Back Office System Transformation - Transformation Change Manager - Minimum of 12 months

Main purpose of the position Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024.

The Transformation Change Manager is responsible for leading and coordinating change management activities across a strategic transformation programme focused on key back office systems and processes. The role ensures the organisation is prepared for and able to adopt new ways of working, systems, and processes with minimal disruption and maximum benefit realisation.

Direct responsibilities

Change Strategy & Planning:

- Develop and implement change management strategies and plans to support transformation goals.

- Conduct change impact assessments to define the scope and depth of change required across people, process, technology, data and ways of working

Stakeholder Engagement:

- Identify key stakeholders and design engagement approaches to drive awareness, alignment, and commitment.

Communication & Engagement:

- Design and execute communication plans that clearly articulate the vision, benefits, and changes involved.

- Create compelling content for town halls, newsletters, leadership briefings, and other communication channels.

Training & Capability Building:

- Ensure capability gaps are addressed through targeted learning interventions.

- Work with project teams to oversee development of training materials and rollout plans.

Organisational Readiness:

- Monitor and assess organisational readiness throughout the change lifecycle.

Ensure proper feedback mechanisms are in place to capture sentiment and course-correct where needed.

Key Skills and Competencies:

- Strong expertise in change management methodologies

- Excellent interpersonal, communication, and stakeholder management skills

- Strong facilitation and presentation capabilities

- Resilience and adaptability in a fast-paced, dynamic environment

- Analytical and problem-solving skills to assess change impacts and risks

Knowledge, skills and experience:

- 5+ years of experience in organisational change management or transformation roles

- Experience working on large-scale transformation programs (e.g., digital, ERP, operating model, M&A)

This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.

The closing date for applications is Thursday 4th September 2025. Arriva Group reserves the right to close this vacancy early.

Senior Database Administrator

Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking .

Package: 0,060 - 0,000 (depending on your suitability, qualifications, and level of experience)

Working pattern: AWE operates a 9-day working fortnight.

Clearance Level: You will need to obtain and maintain DV security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance.

Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.

Ready to play your part?

At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part?

AWE is currently recruiting for a Senior Database Administrator for the Operational Application Services group.

AWE are embarking upon a business-wide transformation and our databases are central to our success. We seek a forward-thinking Senior DBA to join our team of database administrators looking after SQL Server and Oracle databases across on-premise and cloud platforms. Our databases underpin what we do from 3rd party application support, in-house development, data warehousing and business intelligence capability.

What you'll do:

• Provide primary support for MS SQL and Oracle database environments including daily operations, backup and recovery, performance monitoring, tuning, and production support
• Install, upgrade, patch and manage the Oracle and MS SQL database estate
• Respond to incidents as appropriate to maintain/resume service
• Work with 3rd party suppliers as necessary to meet operational demands
• Define and test disaster recovery plans
• Coach and mentor junior members of the DBA team
• Define and implement best practises and standards with a focus on database security and auditing, ensuring database estate complies with industry best practices and AWE security requirements.
• Evaluate and deploy new database technologies including monitoring solutions
• Continual process improvement with a focus on automation of repeatable tasks

Who are we looking for?

We do need you to have the following:

• Good, demonstrable knowledge of administering SQL Server (SQL2014, SQL2019) and Oracle (19c) databases
• Experience of deploying Oracle WebLogic and Oracle Enterprise Manager
• Knowledge of SQL Database services within MS Azure

Whilst not to be considered a tick list, we'd like you to have experience in some of the following:

• Experience with design/development of databases
• Great communication skills - translate technical to non-technical and vice-versa
• Strong command of SQL and SQL server tools
• PowerShell and Unix Shell Scripting skills
• Advanced knowledge of database security, backup and recovery, and performance monitoring standards

You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines.

Work hard, be rewarded:

We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including:

• 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave.
• Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).
• Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay.
• Opportunities for Professional Career Development including funding for annual membership of a relevant professional body.
• Employee Assistance Programme and Occupational Health Services.
• Life Assurance (4 x annual salary).
• Discounts - access to savings on a wide range of everyday spending.
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.

The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.

Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.

Next steps:

Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application.

Important things you need to know:

• We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes.
• We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.
• Our interviews typically take place over Teams and for most roles are a 1 stage process.

#LI-AT

SQL Database Administrator

Agile Hybrid Homeworking (office base Norwich)

Full time, 37 hours a week, Monday – Friday

Starting Salary at £31,305 per annum, with future progression opportunities to £33,302 per annum.

Permanent Contract

About the role

SQL is the backbone of modern databases, allowing businesses to store, manage and retrieve critical information with precision. Broadland Housing Association are recruiting for an experienced SQL Database Administrator who will manage and maintain the business database systems to optimise performance and security. This role will involve:

• Identifying technical problems and incidents: managing, coordinating and prioritisation of tasks to resolve technical incidents in a timely manner.
• Developing and documenting change requests to improve control / reduce risk to security performance and availability.
• Creating technical and functional documentation to ensure that it is reviewed and maintained accurately

About You

The successful candidate will have experience working in database administration and have strong knowledge of database management systems such as SQL Server. The candidate must have exposure to working with database backup and recovery procedures.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. 

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU).

We offer staff many great benefits such as:

• Enhanced annual leave starting from 22 days, plus a day off for your Birthday, a Volunteering Day and a Personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan – claiming for things such as Eye Tests and Prescriptions as well as many other wellness and money saving perks.
• Utilities Allowance to support Hybrid Home Workers.
• Lots of Training Opportunities.
• And many more – Please see our Benefits Document available on our website!

For full details or to apply, please visit our website:

Careers - Broadland Housing Association or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message.

Closing date: Midnight on Sunday 14 September 2025