Explore exciting Hotel Operations Manager positions. These roles involve overseeing daily hotel activities, managing staff, and ensuring guest satisfaction. Key responsibilities include budgeting, financial planning, and maintaining high service standards. Opportunities exist for professionals with strong leadership and organizational skills.46,256 Hotel Operations Manager jobs in the United Kingdom
Hotel Operations Manager
CV1 2LA Coventry, West Midlands
£35000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a reputable hotel group known for its exceptional guest experience, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of their flagship establishment. This is a critical role focused on ensuring operational excellence, maintaining high standards of service, and driving revenue growth. You will lead and inspire a diverse team across various departments, including front desk, housekeeping, food and beverage, and banqueting. The ideal candidate will possess a comprehensive understanding of hotel management, a passion for hospitality, and proven leadership capabilities. You will be instrumental in creating a positive and memorable experience for every guest. Responsibilities include:
- Overseeing all hotel operations, ensuring seamless service delivery across all departments.
- Managing and developing the hotel's operational teams, including recruitment, training, and performance management.
- Ensuring adherence to the highest standards of guest service, cleanliness, and safety.
- Monitoring financial performance, managing departmental budgets, and identifying opportunities for cost control and revenue enhancement.
- Developing and implementing operational policies and procedures to improve efficiency and guest satisfaction.
- Managing inventory, procurement, and supplier relationships for operational supplies.
- Responding to and resolving guest complaints and service issues promptly and effectively.
- Collaborating with the Sales and Marketing teams to support revenue generation initiatives.
- Ensuring compliance with all health, safety, and licensing regulations.
- Maintaining a visible presence on the hotel floor, engaging with guests and staff.
This advertiser has chosen not to accept applicants from your region.
0
Hotel Operations Manager
MK13 0DT Milton Keynes, South East
£35000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of a premier hospitality establishment in Milton Keynes, Buckinghamshire, UK . This role requires a blend of strategic leadership and hands-on management to ensure exceptional guest experiences and operational efficiency. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and banqueting, ensuring seamless coordination and adherence to the highest service standards.
Responsibilities:
Qualifications:
This is a hybrid role, requiring presence at the property in Milton Keynes, Buckinghamshire, UK for key operational needs and team engagement, with flexibility for remote administrative tasks.
Responsibilities:
- Supervise and lead the operational teams, providing guidance, training, and motivation to ensure high performance.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Monitor and manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Ensure compliance with all health, safety, and hygiene regulations across the property.
- Handle guest complaints and feedback, resolving issues promptly and professionally.
- Oversee inventory management and procurement for operational supplies.
- Collaborate with the sales and marketing teams to drive business growth and promote hotel services.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Identify areas for improvement in operational processes and implement best practices.
- Manage relationships with third-party suppliers and vendors.
- Contribute to the overall strategic planning and development of the hotel.
Qualifications:
- Proven experience in a management role within the hotel or hospitality industry.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- Proficiency in hotel management software and systems.
- A passion for delivering outstanding customer service.
- Ability to work effectively under pressure and manage multiple priorities.
- Relevant degree or professional qualification in Hospitality Management is advantageous.
This is a hybrid role, requiring presence at the property in Milton Keynes, Buckinghamshire, UK for key operational needs and team engagement, with flexibility for remote administrative tasks.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
MK9 2HU Milton Keynes, South East
£40000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a renowned hospitality group, is looking for an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of their flagship property in **Milton Keynes, Buckinghamshire, UK**. This hands-on role requires a leader with a passion for delivering exceptional guest experiences and a proven ability to manage all aspects of hotel operations, including front office, housekeeping, food and beverage, and events. You will be responsible for ensuring operational efficiency, maintaining high standards of service, managing staff performance, and controlling costs to achieve profitability targets. The ideal candidate will have a strong background in hotel management, excellent leadership and interpersonal skills, and a deep understanding of the hospitality industry. You must be adept at problem-solving, able to handle challenging situations with professionalism and grace, and committed to fostering a positive and productive work environment for the team. Key responsibilities include developing and implementing operational strategies, ensuring compliance with health and safety regulations, managing supplier relationships, and contributing to the overall strategic direction of the hotel. We are seeking a highly motivated individual with a keen eye for detail and a commitment to exceeding guest expectations. This role offers a fantastic opportunity to advance your career within a leading hospitality brand. You will play a critical part in the success of the hotel, driving standards and ensuring operational excellence. A flexible approach to working hours is essential, as the role requires presence during peak operational times.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
CB2 1AA Cambridge, Eastern
£50000 annum depen
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious hotel renowned for its luxury accommodations and exceptional guest service, is seeking an experienced and dynamic Hotel Operations Manager. This role is essential for ensuring the seamless day-to-day running of all hotel departments, including front desk, housekeeping, food & beverage, and maintenance, to deliver an outstanding guest experience. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management, and a commitment to operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage the operations of all hotel departments, ensuring efficiency and high standards of service.
- Lead, train, and motivate a diverse team of hotel staff, fostering a culture of excellence and guest satisfaction.
- Develop and implement operational strategies to achieve departmental and overall hotel objectives.
- Manage departmental budgets, control costs, and optimise revenue generation opportunities.
- Ensure compliance with all health, safety, security, and licensing regulations.
- Handle guest inquiries, feedback, and complaints promptly and professionally, resolving issues to ensure guest satisfaction.
- Work closely with department heads to set performance standards and monitor achievement.
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality.
- Collaborate with sales and marketing teams to support promotional activities and drive occupancy rates.
- Manage relationships with key suppliers and vendors, ensuring the best quality and pricing.
- Implement and maintain hotel policies and procedures, ensuring adherence by all staff.
- Analyse operational data and financial reports to identify trends and implement improvements.
- Oversee recruitment, training, and staff development initiatives.
- Ensure a high level of inter-departmental communication and cooperation.
- Proven experience in hotel management, preferably in an Operations Manager role or equivalent.
- Demonstrable leadership and team management skills.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and revenue management.
- Excellent understanding of health and safety regulations within the hospitality industry.
- Strong financial acumen, with experience in budgeting and cost control.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Exceptional customer service and problem-solving skills.
- Excellent communication and interpersonal abilities.
- A degree in Hospitality Management or a related field is preferred.
- Ability to work under pressure and adapt to changing demands.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
BD1 1AE Bradford, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a highly-regarded boutique hotel group, is seeking a dedicated and experienced Hotel Operations Manager to oversee the day-to-day operations of their establishment in Bradford, West Yorkshire, UK . This role requires a hands-on approach and a strong commitment to delivering exceptional guest experiences. You will be responsible for managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and efficient service delivery.
Key responsibilities include developing and implementing operational policies and procedures, managing staff performance and training, and ensuring compliance with health, safety, and hygiene standards. You will also be involved in budget management, cost control, and revenue maximization strategies. The ideal candidate will have a proven track record in hotel management, with extensive experience in operational leadership within the hospitality sector. Excellent interpersonal and communication skills are essential, as is the ability to lead and motivate a diverse team. A passion for customer service and a keen eye for detail are paramount. You should be proficient in hotel management software and possess strong problem-solving abilities. This is a fantastic opportunity for a results-oriented professional to take charge of a key operational role within a respected hospitality brand, contributing significantly to the hotel's success and reputation. Join our team and create memorable stays for our guests.
Key responsibilities include developing and implementing operational policies and procedures, managing staff performance and training, and ensuring compliance with health, safety, and hygiene standards. You will also be involved in budget management, cost control, and revenue maximization strategies. The ideal candidate will have a proven track record in hotel management, with extensive experience in operational leadership within the hospitality sector. Excellent interpersonal and communication skills are essential, as is the ability to lead and motivate a diverse team. A passion for customer service and a keen eye for detail are paramount. You should be proficient in hotel management software and possess strong problem-solving abilities. This is a fantastic opportunity for a results-oriented professional to take charge of a key operational role within a respected hospitality brand, contributing significantly to the hotel's success and reputation. Join our team and create memorable stays for our guests.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
SO14 0 Southampton, South East
£40000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a renowned luxury hotel in the heart of Southampton, Hampshire, UK , is looking for an experienced and dynamic Hotel Operations Manager to lead their diverse operational departments. This senior management position is crucial for ensuring the seamless delivery of exceptional guest experiences and maintaining the highest standards of service across all hotel functions, including Front Office, Food & Beverage, Housekeeping, and Banqueting. The ideal candidate will possess a strong background in hotel management, excellent leadership skills, a keen eye for detail, and a passion for hospitality. You will be responsible for managing departmental budgets, implementing operational strategies, leading and developing the operational teams, and ensuring compliance with health and safety regulations. This role offers a fantastic opportunity to contribute to the success of a prestigious establishment.
Key Responsibilities:
Required Qualifications:
This is a permanent, full-time position offering competitive remuneration and opportunities for career advancement.Location: Southampton, Hampshire, UK
Key Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring efficiency and adherence to service standards.
- Develop and implement operational policies and procedures to enhance guest satisfaction and profitability.
- Manage departmental budgets, controlling costs and optimising revenue streams.
- Lead, mentor, and motivate operational teams, fostering a culture of excellence and teamwork.
- Conduct regular staff training and performance reviews to ensure high levels of service delivery.
- Monitor guest feedback and implement service improvements to meet and exceed expectations.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage relationships with suppliers and service providers.
- Assist in the recruitment and selection of operational staff.
- Collaborate with other department heads to ensure a cohesive guest experience.
- Act as Duty Manager as required, taking overall responsibility for the hotel.
Required Qualifications:
- Proven experience as an Operations Manager, Rooms Division Manager, or similar senior role in a reputable hotel.
- A degree or diploma in Hospitality Management or a related field is highly desirable.
- In-depth knowledge of hotel operations, including Front Office, F&B, and Housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Strong financial acumen and experience with budget management.
- Proficiency in hotel management systems (PMS) and Microsoft Office Suite.
- A passion for delivering outstanding guest service.
- Ability to work effectively under pressure and make sound decisions.
- Knowledge of health and safety regulations in the hospitality industry.
This is a permanent, full-time position offering competitive remuneration and opportunities for career advancement.Location: Southampton, Hampshire, UK
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
MK1 1AA Milton Keynes, South East
£45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their flagship property in **Milton Keynes, Buckinghamshire, UK**. This is a vital role responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance across all hotel departments. You will lead and motivate a diverse team, fostering a positive and productive work environment. Key responsibilities include managing departmental budgets, controlling costs, and maximizing revenue; overseeing front office, housekeeping, food and beverage, and maintenance operations; developing and implementing service standards to ensure exceptional guest satisfaction; recruiting, training, and developing staff; conducting performance reviews and identifying training needs; ensuring compliance with health, safety, and hygiene regulations; managing guest feedback and resolving complaints effectively; and collaborating with the General Manager on strategic planning and business development initiatives. The ideal candidate will possess a strong background in hotel management, with a minimum of 5 years of progressive experience, including at least 2 years in a supervisory or management role. A degree in Hospitality Management or a related field is preferred. Exceptional leadership, communication, and problem-solving skills are essential, along with a keen eye for detail and a commitment to excellence. You must have a proven ability to manage diverse teams and drive operational improvements. Experience with hotel management software is required. This is an exciting opportunity to join a leading brand in the hospitality sector and make a significant contribution to the success of our **Milton Keynes** hotel.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hotel operations manager Jobs in United Kingdom !
6
Hotel Operations Manager
PO1 2AA Portsmouth, South East
£45000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
A renowned luxury hotel located in **Portsmouth, Hampshire, UK**, is seeking a highly motivated and results-oriented Hotel Operations Manager to oversee the daily operations of the property. This dynamic role requires a hands-on leader with a passion for exceptional guest service and a strong understanding of hotel management principles. You will be responsible for managing various departments including front office, housekeeping, food and beverage, and guest services, ensuring seamless operations and consistent delivery of high-quality experiences. Your goal will be to maximize guest satisfaction, operational efficiency, and profitability.
Key responsibilities include:
Key responsibilities include:
- Overseeing the day-to-day operations of all hotel departments to ensure smooth and efficient service delivery in **Portsmouth, Hampshire, UK**.
- Managing and motivating departmental teams, providing training, coaching, and performance feedback.
- Ensuring adherence to all hotel policies, procedures, and service standards.
- Monitoring guest feedback and implementing measures to enhance guest satisfaction and loyalty.
- Managing operational budgets, controlling costs, and identifying opportunities for revenue enhancement.
- Developing and implementing standard operating procedures (SOPs) for all operational areas.
- Ensuring compliance with health, safety, and hygiene regulations.
- Collaborating with other department heads to coordinate activities and achieve overall hotel objectives.
- Participating in sales and marketing initiatives to drive business.
- Handling guest complaints and resolving issues promptly and professionally.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
OX1 1AA Oxford, South East
£40000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned hotel located in the heart of **Oxford, Oxfordshire, UK**, is seeking an experienced and dynamic Hotel Operations Manager to oversee all day-to-day operations. This role is crucial for ensuring the highest standards of guest satisfaction, operational efficiency, and profitability. The successful candidate will manage and coordinate various departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery. Responsibilities include developing and implementing operational strategies, setting performance goals for staff, and monitoring their achievement. You will be responsible for budget management, cost control, and revenue maximization across all operational areas. Guest relations are paramount; you will handle guest feedback, resolve complaints, and strive to exceed guest expectations. This role requires strong leadership skills to motivate, train, and develop a diverse team of hospitality professionals. You will ensure compliance with all health, safety, and licensing regulations. The ideal candidate will have a Bachelor's degree in Hospitality Management or a related field, coupled with at least 5 years of progressive experience in hotel operations, with a significant portion in a management capacity. Proven experience in managing P&L statements, implementing effective operational procedures, and driving guest satisfaction are essential. Excellent communication, problem-solving, and interpersonal skills are required. The ability to work flexible hours, including evenings and weekends, is necessary. This position offers a rewarding career opportunity within a prestigious establishment, contributing to its reputation for excellence.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
SO14 2AL Southampton, South East
£35000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a highly-regarded hotel in the heart of Southampton, Hampshire, UK , is seeking a dedicated and experienced Hotel Operations Manager. This role is critical to ensuring the smooth day-to-day running of all hotel departments, delivering exceptional guest experiences, and maintaining high standards of service and operational efficiency. You will oversee front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage the daily operations of various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge services.
- Ensure the highest standards of guest service are met and exceeded, addressing guest feedback and resolving any issues promptly and professionally.
- Develop and implement operational policies and procedures to optimize efficiency and maintain service quality.
- Manage departmental budgets, control costs, and monitor inventory to ensure profitability.
- Recruit, train, schedule, and manage hotel staff, fostering a positive and productive work environment.
- Conduct regular staff training sessions on service standards, safety procedures, and operational protocols.
- Liaise with department heads to ensure effective communication and coordination between all operational areas.
- Monitor and maintain the hotel's physical condition and appearance, coordinating with maintenance and facilities teams.
- Ensure compliance with all health, safety, and hygiene regulations.
- Assist in the development and implementation of marketing and sales strategies to drive occupancy and revenue.
- Manage relationships with suppliers and vendors to ensure quality and cost-effectiveness.
- Proven experience as an Operations Manager, Front Office Manager, or similar senior role in the hospitality industry.
- Demonstrable leadership skills with the ability to motivate and manage a diverse team.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and event management.
- Excellent customer service and interpersonal skills, with a passion for delivering memorable guest experiences.
- Proficiency in hotel management software (PMS) and standard office applications.
- Sound financial acumen, including budgeting, cost control, and P&L management.
- Ability to work under pressure, handle multiple tasks simultaneously, and make effective decisions in a fast-paced environment.
- Excellent communication, problem-solving, and organizational skills.
- A flexible approach to working hours, including evenings, weekends, and public holidays as required.
- Relevant degree or diploma in Hospitality Management or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
9