Explore exciting Hotel Operations Manager positions. These roles involve overseeing daily hotel activities, managing staff, and ensuring guest satisfaction. Key responsibilities include budgeting, financial planning, and maintaining high service standards. Opportunities exist for professionals with strong leadership and organizational skills.46,306 Hotel Operations Manager jobs in the United Kingdom
Hotel Operations Manager
Woking, South East
Park Plaza London Waterloo
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Hotel Operations Manager
Do you thrive on inspiring teams and driving results? If so, we want you to be part of our team as the
Hotel Operations Manager
at our stunning Park Plaza London Waterloo hotel.
At Park Plaza, authenticity is at the heart of everything we do. With 494 guestrooms, our Florentine Trattoria Restaurant and Bar offering Italian classics, and 6 Meeting rooms for up to 150 delegate.
ADZN1_UKCT
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Hotel Operations Manager
S3 7BG Sheffield, Yorkshire and the Humber
£40000 Annually
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Our client, a prestigious establishment in Sheffield, South Yorkshire, UK , is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their hotel. This role is pivotal in ensuring the highest standards of guest service, operational efficiency, and staff performance across all departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for managing budgets, controlling costs, and implementing strategies to maximize revenue and guest satisfaction. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of the hospitality industry. You should be adept at problem-solving, able to handle challenging situations with professionalism, and motivated to drive continuous improvement. Key responsibilities:
The successful candidate will have a minimum of 5 years of experience in hotel management, with a proven track record of success in operations. A degree in Hospitality Management or a related field is preferred. Strong financial acumen, excellent interpersonal skills, and the ability to lead and inspire a team are essential. Experience with property management systems (PMS) is required. This is an exciting opportunity to make a significant impact on a renowned hospitality venue.
- Overseeing all hotel departments to ensure seamless operations.
- Developing and implementing operational policies and procedures.
- Managing departmental budgets and controlling expenses to achieve financial targets.
- Ensuring exceptional guest service standards are met and exceeded.
- Recruiting, training, motivating, and managing hotel staff.
- Conducting regular staff performance reviews and providing constructive feedback.
- Maintaining the physical appearance and operational quality of the hotel.
- Developing and executing marketing and sales strategies to increase occupancy and revenue.
- Managing relationships with suppliers and vendors.
- Ensuring compliance with health, safety, and licensing regulations.
- Responding to guest inquiries and resolving complaints promptly and efficiently.
- Reporting on operational performance to senior management.
The successful candidate will have a minimum of 5 years of experience in hotel management, with a proven track record of success in operations. A degree in Hospitality Management or a related field is preferred. Strong financial acumen, excellent interpersonal skills, and the ability to lead and inspire a team are essential. Experience with property management systems (PMS) is required. This is an exciting opportunity to make a significant impact on a renowned hospitality venue.
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0
Hotel Operations Manager
SW1A 0AA London, London
£40000 Annually
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Our client, a prestigious hotel in the heart of London, England, UK , is seeking a highly motivated and experienced Hotel Operations Manager to oversee the daily operations of their establishment. This is a key leadership role focused on ensuring exceptional guest experiences and maintaining operational efficiency across all departments.
As the Hotel Operations Manager, you will be responsible for managing and coordinating the activities of various hotel departments, including front office, housekeeping, food and beverage, and maintenance. Your core duties will involve implementing and enforcing high standards of service, managing staff performance, overseeing recruitment and training, and ensuring compliance with health and safety regulations. You will also be involved in budget management, cost control, and revenue generation initiatives.
The ideal candidate will possess significant experience in hotel management, with a proven track record in operations. A strong understanding of the hospitality industry, including best practices in guest services and staff management, is essential. Excellent leadership, communication, problem-solving, and interpersonal skills are paramount. You should be adept at managing budgets, analysing financial reports, and implementing operational improvements. A degree in Hospitality Management or a related field is highly desirable.
You must be flexible with working hours, including evenings, weekends, and public holidays, as required by the operational needs of the hotel. This role requires a hands-on approach and the ability to work effectively under pressure in a fast-paced environment. Based in London, England, UK , you will be a pivotal part of the hotel's management team, driving excellence and ensuring guest satisfaction. If you are a dedicated hospitality professional passionate about delivering outstanding service, we encourage you to apply.
As the Hotel Operations Manager, you will be responsible for managing and coordinating the activities of various hotel departments, including front office, housekeeping, food and beverage, and maintenance. Your core duties will involve implementing and enforcing high standards of service, managing staff performance, overseeing recruitment and training, and ensuring compliance with health and safety regulations. You will also be involved in budget management, cost control, and revenue generation initiatives.
The ideal candidate will possess significant experience in hotel management, with a proven track record in operations. A strong understanding of the hospitality industry, including best practices in guest services and staff management, is essential. Excellent leadership, communication, problem-solving, and interpersonal skills are paramount. You should be adept at managing budgets, analysing financial reports, and implementing operational improvements. A degree in Hospitality Management or a related field is highly desirable.
You must be flexible with working hours, including evenings, weekends, and public holidays, as required by the operational needs of the hotel. This role requires a hands-on approach and the ability to work effectively under pressure in a fast-paced environment. Based in London, England, UK , you will be a pivotal part of the hotel's management team, driving excellence and ensuring guest satisfaction. If you are a dedicated hospitality professional passionate about delivering outstanding service, we encourage you to apply.
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1
Hotel Operations Manager
OX1 2DU Oxford, South East
£45000 Annually
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Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the smooth running of their esteemed establishment. This role offers a hybrid working model, with a blend of on-site management and flexible remote work in **Oxford**. You will be responsible for managing daily operations across various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring the highest standards of guest service and satisfaction. Key responsibilities include developing and implementing operational strategies, setting performance goals, and monitoring key performance indicators to drive efficiency and profitability. You will manage departmental budgets, control costs, and optimize resource allocation. Guest relations are paramount; you will handle guest complaints and feedback with professionalism and efficiency, ensuring prompt resolution. You will lead, motivate, and train a diverse team of hospitality professionals, fostering a positive work culture and encouraging professional development. Ensuring compliance with all health, safety, and licensing regulations is a critical aspect of the role. You will also be involved in marketing initiatives and collaborating with the sales team to drive occupancy and revenue. The ideal candidate will possess a Bachelor's degree in Hospitality Management or a related field, with a minimum of 6 years of progressive experience in hotel management, including at least 2 years in an operations management role. Proven leadership abilities, excellent communication and interpersonal skills, and a strong understanding of the hospitality industry are essential. If you are a results-driven leader passionate about delivering exceptional guest experiences and seeking a rewarding hybrid role in Oxford, we encourage you to apply.
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2
Hotel Operations Manager
L1 8JQ Liverpool, North West
£45000 Annually
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Our client, a renowned luxury hotel group, is looking for a dynamic and customer-focused Hotel Operations Manager to oversee the day-to-day operations of their flagship property in Liverpool, Merseyside, UK . This hybrid role offers a blend of on-site management and strategic planning, requiring a presence in the hotel while allowing for flexible remote work for administrative and planning tasks. You will be responsible for ensuring the highest standards of guest service across all departments, including front office, housekeeping, food and beverage, and maintenance. Key duties include managing departmental budgets, implementing operational policies and procedures, staff training and development, performance management, and ensuring compliance with health and safety regulations. You will also play a key role in driving revenue growth and managing costs effectively. The ideal candidate will have a degree in Hospitality Management or a related field, with at least 5 years of progressive experience in hotel operations, with a significant portion in a management capacity. Proven leadership skills, exceptional customer service orientation, and strong financial acumen are essential. Excellent communication, interpersonal, and problem-solving abilities are crucial. Experience with hotel management software (PMS) is required. Join our esteemed team and contribute to delivering unforgettable guest experiences.
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3
Hotel Operations Manager
DE1 2AW Derby, East Midlands
£40000 Annually
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Our client is seeking an experienced and customer-focused Hotel Operations Manager to oversee the daily operations of their hospitality establishment in Derby, Derbyshire, UK . This role demands a leader with a strong understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and staff performance. The ideal candidate will have a minimum of 5 years of experience in hotel management, with a proven ability to manage budgets, control costs, and drive revenue. Excellent leadership, communication, and problem-solving skills are essential. Responsibilities include managing and motivating hotel staff, developing and implementing operational policies and procedures, ensuring compliance with health and safety regulations, and overseeing the maintenance and upkeep of the property. You will also be responsible for guest relations, handling complaints, and implementing service improvement initiatives. Experience with hotel management software and a strong understanding of the hospitality industry's best practices are required. Our client is looking for a proactive manager who can identify opportunities for growth and enhance the guest experience. This is a fantastic opportunity to take on a key leadership role within the hospitality sector and contribute to the success of a well-regarded establishment. Join a dedicated team and help create memorable experiences for guests.
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4
Hotel Operations Manager
MK9 2HA Milton Keynes, South East
£45000 Annually
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Our client is seeking an experienced and proactive Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment in Milton Keynes, Buckinghamshire, UK . This hybrid role requires a blend of on-site presence to ensure seamless service delivery and remote work capabilities for strategic planning and administrative tasks. You will be responsible for managing various departments, including Front Office, Housekeeping, Food & Beverage, and Events, ensuring exceptional guest experiences and operational efficiency. Key responsibilities include developing and implementing operational strategies, setting service standards, and monitoring performance across all departments. You will manage departmental budgets, control costs, and identify opportunities for revenue generation and improvement. Staff management is a critical component, involving recruitment, training, motivation, and performance evaluation of hotel staff. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a deep understanding of the hospitality industry. A proven track record in hotel management or a similar operational leadership role is essential. You must be adept at problem-solving, decision-making, and maintaining high standards of quality and customer service. This role offers a fantastic opportunity to contribute to the success of a reputable hotel, fostering a positive work environment and driving operational excellence. Your ability to manage both strategic planning and hands-on operational oversight will be key to your success. You will also be responsible for ensuring compliance with all health, safety, and licensing regulations.
Responsibilities:
Responsibilities:
- Oversee all hotel operations, including Front Office, Housekeeping, and F&B.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control operational costs.
- Ensure high standards of guest service and satisfaction.
- Lead, train, and motivate hotel staff to achieve performance goals.
- Monitor key performance indicators (KPIs) and implement improvement strategies.
- Manage inventory, supplies, and equipment.
- Ensure compliance with health, safety, and licensing regulations.
- Handle guest complaints and resolve operational issues effectively.
- Collaborate with the management team to drive business growth.
- Proven experience in hotel management or a similar senior operational role.
- Strong knowledge of hotel operations, including Front Office, Housekeeping, and F&B.
- Excellent leadership, team management, and communication skills.
- Proficiency in hotel management software (PMS) and operational tools.
- Strong financial acumen and budget management skills.
- Ability to work effectively in a hybrid work environment.
- Degree or diploma in Hospitality Management or a related field is preferred.
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5
Hotel Operations Manager
NE1 4QB Newcastle upon Tyne, North East
£45000 Annually
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Posted today
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Our client, a prestigious hotel located in the heart of Newcastle upon Tyne, Tyne and Wear, UK , is seeking an experienced and dynamic Hotel Operations Manager. This pivotal role is responsible for overseeing the day-to-day operations of the hotel, ensuring seamless guest experiences and efficient departmental management. You will manage various departments, including Front Office, Housekeeping, Food & Beverage, and Facilities, fostering a culture of exceptional service and operational excellence.
The ideal candidate will possess a strong background in hospitality management, with proven leadership skills and a comprehensive understanding of hotel operations. Responsibilities include implementing operational strategies, managing budgets, controlling expenses, and maximizing revenue. You will be tasked with recruiting, training, and developing staff, ensuring high levels of performance and guest satisfaction. Excellent communication, interpersonal, and problem-solving skills are essential. A degree in Hospitality Management or a related business field is preferred, along with a minimum of 5 years of experience in hotel management, with at least 2 years in a senior operational role. You should be adept at identifying areas for improvement, implementing new initiatives, and ensuring compliance with health, safety, and quality standards. This role requires a proactive approach, a keen eye for detail, and the ability to inspire and motivate a diverse team. Our client is committed to providing an outstanding guest experience and is looking for a motivated professional to uphold these standards.
The ideal candidate will possess a strong background in hospitality management, with proven leadership skills and a comprehensive understanding of hotel operations. Responsibilities include implementing operational strategies, managing budgets, controlling expenses, and maximizing revenue. You will be tasked with recruiting, training, and developing staff, ensuring high levels of performance and guest satisfaction. Excellent communication, interpersonal, and problem-solving skills are essential. A degree in Hospitality Management or a related business field is preferred, along with a minimum of 5 years of experience in hotel management, with at least 2 years in a senior operational role. You should be adept at identifying areas for improvement, implementing new initiatives, and ensuring compliance with health, safety, and quality standards. This role requires a proactive approach, a keen eye for detail, and the ability to inspire and motivate a diverse team. Our client is committed to providing an outstanding guest experience and is looking for a motivated professional to uphold these standards.
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6
Hotel Operations Manager
OX1 1BD Oxford, South East
£38000 Annually
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Posted today
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Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the day-to-day management of their esteemed establishment in Oxford, Oxfordshire, UK . This pivotal role requires a leader with a passion for hospitality, a keen eye for detail, and a commitment to delivering exceptional guest experiences. You will be responsible for managing all front-of-house and back-of-house operations, ensuring efficiency, profitability, and adherence to the highest service standards. The ideal candidate will possess extensive experience in hotel management, demonstrate strong leadership qualities, and have a comprehensive understanding of various hotel departments, including front desk, housekeeping, food & beverage, and maintenance. Key responsibilities include developing and implementing operational strategies, managing staff performance, controlling budgets, and ensuring guest satisfaction. You will work closely with department heads to foster a positive work environment and drive continuous improvement. Experience with hotel management systems (PMS) and a strong understanding of financial management within the hospitality sector are essential. This position requires excellent problem-solving skills, adaptability, and the ability to thrive in a fast-paced environment. You will be instrumental in maintaining the hotel's reputation for quality and service excellence. Strong communication and interpersonal skills are vital for managing a diverse team and interacting with guests. This is an exciting opportunity for an experienced hospitality professional to lead and inspire a dedicated team.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Ensure exceptional guest service standards and satisfaction levels are maintained.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Manage departmental budgets, control costs, and monitor financial performance.
- Lead, train, and motivate hotel staff, fostering a positive and productive work environment.
- Ensure compliance with health, safety, and security regulations.
- Manage guest feedback and resolve complaints effectively.
- Collaborate with department heads to achieve operational goals.
- Monitor inventory and manage procurement for operational supplies.
- Uphold the hotel's brand standards and reputation for excellence.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in a senior hotel management or operations role.
- Strong knowledge of hotel operations, including front desk, F&B, and housekeeping.
- Proficiency in Hotel Management Systems (PMS) and operational software.
- Excellent leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management capabilities.
- A passion for delivering outstanding guest experiences.
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7
Hotel Operations Manager
MK14 5AB Milton Keynes, South East
£40000 Annually
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Posted today
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Job Description
Our client, a highly regarded establishment in the hospitality sector, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their premier hotel located in Milton Keynes, Buckinghamshire, UK . This crucial role is responsible for ensuring the delivery of exceptional guest experiences, managing staff effectively, and optimizing operational efficiency across all departments, including front desk, housekeeping, food & beverage, and maintenance. The ideal candidate will possess strong leadership qualities, a passion for service excellence, and a proven track record in hotel management.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all day-to-day hotel operations, ensuring smooth and efficient service delivery.
- Lead, motivate, and manage a diverse team of hotel staff, fostering a positive and productive work environment.
- Develop and implement operational policies and procedures to maintain high standards of service and guest satisfaction.
- Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure compliance with all health, safety, and hygiene regulations and standards.
- Monitor guest feedback and take proactive measures to address any concerns and enhance the guest experience.
- Collaborate with department heads to set performance goals and ensure their achievement.
- Oversee staffing levels, recruitment, training, and performance management for all operational staff.
- Manage inventory and procurement for operational supplies, ensuring cost-effectiveness and quality.
- Develop and implement strategic initiatives to improve operational efficiency and profitability.
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8
Hotel Operations Manager
BD1 1SD Bradford, Yorkshire and the Humber
£35000 Annually
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Posted 1 day ago
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Our client, a highly regarded establishment in the hospitality sector, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of their operations. This role is ideal for a motivated professional looking to make a significant impact within a vibrant hotel environment. The position offers a hybrid working arrangement, combining essential on-site presence with remote flexibility.
As the Hotel Operations Manager, you will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. You will manage budgets, control costs, and drive revenue growth through effective sales and marketing initiatives. Your leadership will be crucial in training, motivating, and developing a high-performing team. This role requires excellent organizational skills, a keen eye for detail, and the ability to handle multiple priorities in a fast-paced setting. You will work closely with department heads to implement operational strategies and maintain the hotel's reputation for excellence.
Key responsibilities will include:
If you are a dedicated and experienced hospitality professional looking for a challenging management role that offers a blend of on-site leadership and remote coordination, we encourage you to apply. Take on this exciting opportunity to contribute to the success of a leading hotel in the **Bradford, West Yorkshire, UK** area.
As the Hotel Operations Manager, you will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. You will manage budgets, control costs, and drive revenue growth through effective sales and marketing initiatives. Your leadership will be crucial in training, motivating, and developing a high-performing team. This role requires excellent organizational skills, a keen eye for detail, and the ability to handle multiple priorities in a fast-paced setting. You will work closely with department heads to implement operational strategies and maintain the hotel's reputation for excellence.
Key responsibilities will include:
- Overseeing the daily operations of all hotel departments.
- Ensuring exceptional guest satisfaction and resolving guest complaints promptly and efficiently.
- Managing departmental budgets, controlling expenses, and optimizing profitability.
- Developing and implementing operational policies and procedures.
- Recruiting, training, supervising, and motivating hotel staff.
- Conducting regular staff performance reviews and providing feedback for development.
- Monitoring inventory levels and managing procurement of supplies and services.
- Implementing and ensuring adherence to health, safety, and hygiene standards.
- Collaborating with the sales and marketing teams to drive occupancy and revenue.
- Developing and maintaining strong relationships with suppliers and vendors.
If you are a dedicated and experienced hospitality professional looking for a challenging management role that offers a blend of on-site leadership and remote coordination, we encourage you to apply. Take on this exciting opportunity to contribute to the success of a leading hotel in the **Bradford, West Yorkshire, UK** area.
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