762 Hotels jobs in the United Kingdom

• Develop and implement operational strategies to achieve superior guest satisfaction and service excellence.
• Oversee the day-to-day operations of assigned hotels, ensuring seamless service delivery across all departments.
• Manage budgets, control costs, and drive revenue generation to meet and exceed financial targets.
• Develop and maintain high standards for service quality, cleanliness, and presentation.
• Lead, mentor, and develop hotel management teams and staff, fostering a positive and performance-driven culture.
• Ensure compliance with all health, safety, and hygiene regulations.
• Implement and monitor operational policies and procedures to optimize efficiency and guest experience.
• Conduct regular operational reviews and audits, identifying areas for improvement and implementing corrective actions.
• Collaborate with sales and marketing teams to develop strategies that drive occupancy and revenue.
• Oversee the recruitment, training, and retention of key operational personnel.
• Manage vendor relationships and ensure effective procurement of supplies and services.
• Stay abreast of industry trends, competitor activities, and best practices in luxury hospitality.
• Develop and manage capital expenditure plans for property enhancements and maintenance.
• Ensure the smooth operation of all hotel IT systems and infrastructure related to operations.
• Resolve escalated guest complaints and ensure satisfactory resolutions.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hotel operations management, with a significant focus on luxury or boutique properties.
• Proven track record of success in managing multiple hotel properties or a large single-site operation.
• In-depth knowledge of all hotel operational departments (Front Office, F&B, Housekeeping, Maintenance).
• Strong financial acumen, with experience in budgeting, P&L management, and cost control.
• Excellent leadership, team-building, and motivational skills.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Proficiency in hotel management software (PMS) and related operational systems.
• Ability to adapt to a fast-paced, dynamic environment and manage remote teams effectively.
• A passion for delivering exceptional guest experiences and maintaining high service standards.
• Flexibility to travel as needed for property visits (though the role is primarily remote).

• Oversee daily operations of luxury boutique hotels remotely.
• Develop and implement operational strategies to enhance guest experience and profitability.
• Monitor and analyze key performance indicators (KPIs).
• Provide leadership and support to on-site hotel management teams.
• Ensure consistent delivery of high standards of service across all departments.
• Manage operational budgets and cost control measures.
• Identify and implement opportunities for operational improvement.

• Minimum 5-7 years of experience in hotel operations management.
• Experience in luxury or boutique hotel environments.
• Strong understanding of hotel operations (Front Office, Housekeeping, F&B).
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in hospitality management software.
• Ability to manage effectively in a remote work structure.

• Develop and implement strategic operational plans to elevate the guest experience and ensure brand consistency across all hotels.
• Oversee the performance of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring optimal efficiency and service quality.
• Recruit, train, mentor, and motivate General Managers and their teams to foster a culture of exceptional service and operational excellence.
• Monitor financial performance, including budgeting, revenue management, and cost control, to achieve and exceed profitability targets.
• Ensure compliance with all health, safety, and hygiene regulations and standards.
• Develop and implement innovative guest service initiatives to enhance guest satisfaction and loyalty.
• Collaborate with marketing and sales teams to drive occupancy rates and maximize revenue.
• Conduct regular remote performance reviews and site visits (as required) to assess operational standards and identify areas for improvement.
• Stay informed about industry trends, competitor activities, and best practices in luxury hospitality management.
• Act as a key liaison between hotel management, corporate leadership, and ownership.

• Extensive experience in senior hotel management roles, preferably within the luxury or boutique hotel sector.
• Proven track record of successfully managing multiple hotel properties or a large single-site operation.
• Strong leadership and people management skills, with the ability to inspire and develop teams.
• In-depth knowledge of hotel operations, including F&B, rooms division, revenue management, and marketing.
• Excellent financial acumen and experience with budgeting and P&L management.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work autonomously and manage effectively in a remote leadership capacity.
• Commitment to delivering an unparalleled guest experience.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
• Flexibility to travel as needed for property assessments and key meetings.

Are you a passionate and detail-oriented individual looking to make your mark in the travel industry?

Our client, a leading DMC within the UK & Ireland travel market, is seeking a Full-time Product Executive to join their dynamic Product team in West London. This is a hybrid role, offering the flexibility of working from home and the office, with a competitive salary of 27,000-28,000 per annum.

As a Product Executive, you'll play a crucial role in supporting our client's product strategy, ensuring the smooth loading and maintenance of hotel contracts, special offers, product proposals, and other contracting tasks. Your keen eye for detail and excellent organisational skills will be invaluable in maintaining accurate product data and investigating any discrepancies.

You'll have the opportunity to research new product opportunities within the UK & Ireland, conduct competitor analysis, and contribute to the development of supplier relationships. Working closely with the Director of Contracting and Group Operations, you'll provide essential administrative support and assist with ad-hoc tasks and queries.

Our client is looking for a positive thinker with a genuine passion for the travel industry. You should be resourceful, practical, and solutions-focused, with the ability to thrive under pressure. Strong organisational and time management skills are a must, as is excellent accuracy and attention to detail, especially when it comes to data entry.

As a true team player, you'll have great interpersonal skills and be able to collaborate effectively with colleagues across the organisation. Adaptability is key in this fast-paced environment, and you should be confident in using Microsoft Word, Excel, and Outlook. Experience with travel reservations systems or databases is preferred, and knowledge of the UK & Ireland is advantageous. Fluent written and spoken English is essential.

In return for your dedication and hard work, our client offers a competitive salary, a supportive and inclusive work environment, and the chance to be part of a passionate team shaping the future of travel in the UK & Ireland.

If you're ready to take the next step in your travel industry career, we'd love to hear from you. Please apply for this exciting opportunity via our website using the application form provided. Don't miss your chance to join a dynamic team and make a real impact in the world of travel!

Key Requirements:

• Positive thinker with a genuine passion for the travel industry (our client would also consider a recent graduate within Travel and Tourism)
• Resourceful, practical, and solutions-focused
• Strong organisational and time management skills
• Excellent accuracy and attention to detail, especially in data entry
• True team player with great interpersonal skills
• Adaptable and able to thrive under pressure
• Confident in Microsoft Word, Excel, and Outlook
• Experience with travel reservations systems/databases preferred
• Knowledge of the UK & Ireland is advantageous
• Fluent written and spoken English is essential

• Develop and implement dynamic pricing strategies to optimise occupancy and Average Daily Rate (ADR).
• Analyse market trends, competitor activity, and historical data to forecast demand accurately.
• Manage inventory across all distribution channels, including online travel agents (OTAs), direct bookings, and global distribution systems (GDS).
• Oversee room rate structures, promotions, and package offerings.
• Collaborate with the sales and marketing teams to align revenue strategies with business objectives.
• Monitor and report on key revenue performance metrics, providing insights and recommendations.
• Utilise revenue management systems (RMS) and business intelligence tools effectively.
• Conduct regular business reviews with hotel management to discuss performance and strategies.
• Identify opportunities to increase ancillary revenue streams.
• Ensure data integrity and accuracy within the revenue management systems.
• Stay abreast of industry best practices, technological advancements, and competitive landscapes.
• Train and guide hotel teams on revenue management principles and best practices.
• Develop and manage the annual room revenue budget.

• Overseeing the day-to-day operations of multiple luxury hotel properties
• Ensuring the highest standards of guest service and satisfaction across all departments
• Leading, training, and motivating department heads and operational staff
• Developing and implementing operational policies and procedures
• Managing departmental budgets, controlling costs, and optimising profitability
• Driving revenue growth through effective sales, marketing, and yield management strategies
• Ensuring compliance with all health, safety, security, and hygiene regulations
• Monitoring and maintaining the brand standards and reputation for luxury service
• Conducting regular performance reviews and implementing staff development plans
• Collaborating with the General Manager on strategic planning and business development
• Managing relationships with key suppliers and vendors
• Resolving guest complaints and operational issues effectively and efficiently

• Minimum of 5 years of experience in hotel operations management, preferably in a luxury environment
• Proven ability to manage multiple hotel departments or properties
• Strong understanding of hotel operations, including Front Office, Housekeeping, F&B, and Events
• Excellent leadership, communication, and interpersonal skills
• Demonstrated financial acumen, including budgeting and cost control
• Experience in developing and implementing operational strategies
• Knowledge of relevant hospitality software and systems
• A commitment to providing exceptional customer service
• Flexibility to work a varied schedule, including evenings and weekends as required
• Relevant degree or diploma in Hospitality Management is advantageous

• Oversee the daily operations of all hotel departments, ensuring smooth and efficient service delivery.
• Develop and implement operational strategies to enhance guest satisfaction and loyalty.
• Manage departmental budgets, control costs, and identify opportunities for revenue generation.
• Lead, train, and motivate a team of department heads and staff to achieve service excellence.
• Ensure compliance with all health, safety, and hygiene regulations across the property.
• Monitor operational performance metrics and implement corrective actions as needed.
• Manage supplier relationships and ensure the efficient procurement of goods and services.
• Collaborate with the General Manager on strategic planning and business development initiatives.
• Handle guest feedback and resolve complaints effectively to maintain high service standards.
• Implement and uphold the hotel's brand standards and service philosophy.

• Proven experience in a senior management role within the hospitality industry, preferably in luxury hotels.
• Demonstrated success in managing multiple hotel departments.
• Strong understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
• Excellent leadership, team management, and motivational skills.
• Exceptional problem-solving and decision-making abilities.
• Strong financial acumen and experience managing budgets and P&L.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and adapt to changing demands.
• Proficiency in hotel management software.
• A degree in Hospitality Management or a related field is preferred.

• Develop and implement dynamic pricing strategies across all distribution channels to optimize occupancy and average daily rate (ADR).
• Analyze market trends, competitor activities, and customer demand to forecast future revenue.
• Manage room inventory effectively across the property management system (PMS) and global distribution systems (GDS).
• Collaborate with Sales, Marketing, and Operations departments to align revenue strategies with overall business objectives.
• Prepare regular revenue performance reports, highlighting key metrics, insights, and recommendations for improvement.
• Conduct market segmentation analysis to identify opportunities for targeted promotions and packages.
• Monitor and manage online travel agency (OTA) performance and relationships.
• Implement and optimize revenue management systems and tools.
• Conduct pre- and post-conference analysis to assess group booking profitability.
• Train and mentor operational staff on revenue management best practices.
• Identify opportunities to enhance the customer booking experience and drive direct bookings.
• Stay informed about industry best practices and emerging trends in revenue management.

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum of 5 years of progressive experience in revenue management within the hotel industry, preferably with boutique or luxury properties.
• Proven track record of successfully increasing revenue and profitability.
• Strong analytical skills with proficiency in revenue management software, PMS, and GDS.
• Excellent understanding of demand forecasting, pricing strategies, and yield management techniques.
• Solid knowledge of market analysis and competitor benchmarking.
• Effective communication and interpersonal skills, with the ability to influence stakeholders.
• Strong leadership qualities and a collaborative approach to teamwork.
• Ability to work under pressure and meet tight deadlines.
• Detail-oriented with a strong commitment to accuracy.
• Proficiency in Microsoft Excel and PowerPoint.