Explore exciting sales management opportunities in 646 Sales Management jobs in London
Electronic Trading Solutions (ETS), eFX Sales & Account Management Specialist, Financial Solutions
Posted 7 days ago
Job Viewed
Job Description
Location
London
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
What's the role?
We are expanding our FXGO e-trading sales team, with this particular role focused on accelerating growth across Institutional Clients, specifically Hedge Funds.
As an eFX Representative, you will be responsible for driving adoption and deepening engagement with FXGO through tailored and astute promotion of our suite of workflow solutions, helping clients access the liquidity they need, as efficiently as possible, whilst empowering them with data and analytics.
This is primarily accomplished by building deep, value-focused relationships with clients, engaging with them on ways they can grow and advance their business by partnering with Bloomberg for their individual trading, automation, and analysis needs.
We believe there is much to gain in the Institutional space, and we are looking for confident, tenacious salespeople who are able to understand client workflows, spot the gaps and present tailored solutions. They should also be able to position the wider Bloomberg electronic trading value proposition and generate leads for our Fixed Income and Equity teams.
We will trust you to:
-Hit direct revenue targets from Electronic Trading growth.
-Build an in-depth understanding around our client's workflow for direct execution.
-Collaborate with all groups within Enterprise Sales in furthering our electronic trading franchise.
-Contribute to the department's overall revenue growth.
-Take responsibility for growing our client base through prospecting, relationship management, cross-selling and attending external events/conferences.
-Provide detailed feedback to our product development teams to help us continuously improve so we can anticipate our client's future needs.
-Make the best use of our extensive corporate structure to network across various departments; relying on specific expertise to help deliver solutions to our clients.
You will need to have:
- 7+ years of client facing experience in a financial services or a financial technology company
- Client facing experience with FX traders coupled with an understanding of the eFX vendor competitive landscape
- Established track record of both relationship management and client support
- Knowledge of Electronic Trading, Execution Management Systems and Trading Connectivity
- Strong understanding of the impact of regulation, market structure and compliance on electronic trading
- Familiarity with buy-side and sell-side trading workflows
- Problem solving skills and have a strong "can do" attitude
- Strong presentation and communication skills
- Self-starter mentality and own the coverage region including monitoring at-risk users to defend the Bloomberg business
If this sounds like you;
Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Electronic Trading Solutions (ETS), eFX Sales & Account Management Specialist, Financial Solutions
Posted 15 days ago
Job Viewed
Job Description
Location
London
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
**What's the role?**
We are expanding our FXGO e-trading sales team, with this role focused on accelerating growth across Institutional Clients such as banks, sovereign wealth funds and central banks.
As an eFX Representative, you will be responsible for driving adoption and deepening engagement with FXGO through tailored and astute promotion of our suite of workflow solutions, helping clients access the liquidity they need, as efficiently as possible, whilst empowering them with data and analytics.
This is primarily accomplished by building deep, value-focused relationships with clients, engaging with them on ways they can grow and advance their business by partnering with Bloomberg for their individual trading, automation, and analysis needs.
We believe there is much to gain in the Institutional space, and we are looking for confident, tenacious salespeople who are able to understand client workflows, spot the gaps and present tailored solutions. They should also be able to position the wider Bloomberg electronic trading value proposition and generate leads for our Fixed Income and Equity teams.
**We will trust you to:**
-Hit direct revenue targets from Electronic Trading growth.
-Build an in-depth understanding around our client's workflow for direct execution.
-Collaborate with all groups within Enterprise Sales in furthering our electronic trading franchise.
-Contribute to the department's overall revenue growth.
-Take responsibility for growing our client base through prospecting, relationship management, cross-selling and attending external events/conferences.
-Provide detailed feedback to our product development teams to help us continuously improve so we can anticipate our client's future needs.
-Make the best use of our extensive corporate structure to network across various departments; relying on specific expertise to help deliver solutions to our clients.
**You will need to have:**
- 7+ years of client facing experience in a financial services or a financial technology company
- Client facing experience with FX traders coupled with an understanding of the eFX vendor competitive landscape
- Established track record of both relationship management and client support
- Knowledge of Electronic Trading, Execution Management Systems and Trading Connectivity
- Strong understanding of the impact of regulation, market structure and compliance on electronic trading
- Familiarity with buy-side and sell-side trading workflows
- Problem solving skills and have a strong "can do" attitude
- Strong presentation and communication skills
- Self-starter mentality and own the coverage region including monitoring at-risk users to defend the Bloomberg business
**If this sounds like you;**
Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Sales & Relationship Management - Italian Speaking
Posted 5 days ago
Job Viewed
Job Description
As a Senior Sales and Relationship Management Representative, you will play a key role in driving the success of client relationships within Italy and other European countries. You will oversee the entire sales lifecycle, from identifying and pursuing new business opportunities to analysing data and trends, conducting lead prospecting, and managing existing client relationships to ensure satisfaction and retention.
Your expertise in effectively presenting the OSTTRA value proposition will be essential, whether introducing new services or reinforcing the benefits of existing ones. You will also negotiate commercial terms with key decision-makers to maximise revenue potential. Collaborating with an experienced sales team and product specialists, you will engage with various departments across OSTTRA to deliver tailored solutions that meet client needs and foster long-term partnerships.
**Key Accountabilities:**
+ **Drive Revenue Growth:** Execute a strategic sales plan to enhance revenue generation from both existing and new clients, ensuring alignment with overall business objectives.
+ **Market Insight:** Analyse the global competitive and regulatory landscape, understanding its implications to inform strategic decisions and client engagements.
+ **Client-Specific Strategies:** Develop and implement tailored account plans that address the unique challenges and opportunities within client segments, fostering deeper relationships and enhanced service delivery.
+ **Collaborative Strategy Development:** Partner with Sales Leadership, Business Line Heads, Product Leads, and Marketing to create and execute strategies that effectively position OSTTRA's products and services, focusing on:
+ _Expanding client acquisition and segment penetration._
+ _Increasing the diversity of asset classes and products utilised by clients._
+ _Enhancing overall and per-client transaction volumes on our platforms._
+ **_Proactive Communication:_** _Utilise the CRM system to initiate and maintain_ proactive communication across segments, ensuring seamless coordination and driving effective sales efforts.
+ **Industry Representation:** Actively represent OSTTRA at industry conferences, trade shows, and professional associations, showcasing our value proposition and expanding our network.
**Person Specification:**
+ **Proven Experience:** Demonstrated success with the financial community, showcasing a robust track record in lead generation, impactful product presentations, effective commercial negotiations, and exceeding sales targets.
+ **Financial Market Knowledge:** Deep understanding of financial market ecosystems and post-trade processes, enabling you to navigate and address client needs effectively.
+ **Client Communication Skills:** Ability to interpret and respond to client communications thoughtfully, balancing their needs with strategic sales objectives to drive results.
+ **Solution-Oriented Mindset:** Capacity to understand client workflows and requirements, positioning tailored solutions that meet their unique challenges and enhance satisfaction.
+ **Relationship Building:** Strong ability to cultivate and maintain relationships with key decision-makers, fostering trust and collaboration for long-term partnerships.
+ **Team Player with Independence:** Comfortable working both independently and as part of a collaborative team, demonstrating adaptability and initiative.
+ **Effective Prioritisation:** Skilled in self-prioritising tasks and managing shifting objectives, ensuring focus on high-impact activities.
+ **Multitasking Ability:** Proven ability to thrive in a fast-paced, dynamic environment, managing responsibilities to both internal and external stakeholders efficiently.
+ **Organisational and Analytical Skills:** Strong organisational capabilities paired with analytical skills, allowing for effective data-driven decision-making.
+ **Exceptional Communication:** Excellent oral and written communication skills, facilitating clear and persuasive interactions with clients and colleagues alike.
+ **Languages:** Fluent Italian required
**Special Job Requirements:**
+ Some travel required
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
Account Management Intern
Posted 14 days ago
Job Viewed
Job Description
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Programme Essentials
To join one of our 12-month Internships you must meet one of the following criteria:
+ You're currently an undergraduate studying at University and returning to full time education in Autumn 2027
+ You're looking to gain work experience after completing your A-Levels, an equivalent course or an Apprenticeship
Additionally, you must be eligible to work in the UK without restriction for the duration of the internship from Monday 29th June 2026 - Friday 23rd July 2027.
We recommend applying to just one internship role, this helps ensure your application is considered for the opportunity that best matches your interests and skills. Choosing one allows us to focus on what excites you most and where you'll shine brightest.
What will I be doing?
Reporting to the Account Management EMEA team to help track releases, maintain planners and release grids, check market pricing and compile market overviews to help ensure the optimal release strategy and lifecycle pricing across EMEA.
What will I learn from this opportunity?
This individual will learn how to work within a matrixed organisation across many individuals and teams across international markets.
They will understand how a major studio works and how each role can impact the outcome of a successful title's launch.
They will improve or develop skills in relationship management, prioritisation and software use as well as building a network for a potential future role.
What do I need to bring to the role?
+ Well organised - this role will manage trackers, multiple client requests and competing priorities and needs good attention to detail
+ Good interpersonal skills
+ Ability to manage deliverables with competing deadlines and priorities
+ Commercial acumen - ideas to boost revenue encouraged
+ Ideally proficiency with PowerPoint and Excel
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
Sales and Management Graduate Scheme - Telesales
Posted 309 days ago
Job Viewed
Job Description
Initial Washrooms
Sales and Management Graduate Scheme - Telesales
Woodford
8.30am-4.30pm Mon-Thurs, 8.30am-3.15pm Fri
£22,987 basic(inc. London Weighting) + bonus + structured career progression + mobile phone + tablet + company discount scheme
Initial is one of the UK's leading washrooms product and service providers, and medical waste removal and disposal service and is part of the Rentokil Initial Group, a FTSE100, global company voted Indeed’s Best Place to Work in the UK 2020 . Where there is a public bathroom/washroom/medical facility there’s an opportunity for us to provide an amazing service!
We are looking for hands-on Graduates who want to be in control of their own future, are target driven and want to be rewarded against their own performance!
If you are ready to start your career with a company that will allow you to experience various aspects of our business, train you to become an industry expert and give you the chance to choose the direction you want to take, this is the career opportunity you have been looking for!
What the Graduate scheme looks like:
Weeks 1-6: Initial training - you will attend our World Class Sales Academy whilst also shadowing operational and sales staff servicing our customers in a specific geographical area, servicing soap dispensers, air fresheners, sanitary and nappy units and floor mats, as well as medical customers removing hazardous and toxic waste. Your training will be encompassing and you will see all areas of the business.
Weeks 6-52: You will spend your first period in either sales support roles, including Indoor Sales, Customer Relations, Key Accounts Customer Relations and Telesales. You will spend some time in one role however we will give you exposure to as many of these roles as possible giving you a broad understanding of our customers and their needs, whilst also becoming an expert in our products and services. During this time you will also have the opportunity to complete our Intro to Sales Development Programme.
12+ months: This is a big step in the Sales and Management Graduate role. Having industry and business knowledge you will now be in a better position to decide where you want to take your career. You will play a part in any local projects in this time and you will also complete the Leadership Development Programme. During this time you will also have the chance to progress to roles such as:
Field Account Manager - you will be responsible for sales in a certain patch area
Service Team Leader - manage a team of field service colleagues
Indoor Sales/Customer Relations Team Leader - leading a team of indoor sales colleagues
Regional Account Manager - supporting our Key Account Customers
24+ Months: Once you have been with Initial for 24 months you will be well placed to apply for senior positions such as Sales Team Leader, Key Account Manager, Branch Manager and Area Central Support roles.
Requirements
Sounds Good? We’re looking for Graduates who:
- Aim to beat any target set and push themselves in and out of work
- Are a determined graduate with a minimum of a 2:2 BSc/BA degree in any subject (Business related, Transport, Logistics, Supply Chain or Management disciplines preferred but not necessary)
- Have a full UK Driving licence or be working towards this
- Are hardworking and ambitious
- Are comfortable working in the field
- Want to work with people and provide excellent customer service
- Are motivated and eager to learn
- Want to work hard, be successful and have fun whilst doing so.
Benefits
What we will offer you on top of an exciting and varied career with an organisation who is Management Today’s number 1 for Diversity and Inclusion 2020, and is at the forefront of Hygiene innovation;
- Competitive basic salary of £22,987
- Variable pay on top of basic salary
- Structured career progression and promotion
- Mobile phone and tablet
- RI Rewards (Discounts on 3000+ retailers!)
- A stable career in a FTSE100 company
Want to be part of our team of Graduates? Apply NOW and if selected, a member of our recruitment team will be in touch with more information.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here .
Key Account Management Specialist
Posted today
Job Viewed
Job Description
Key Account Management Specialist
Posted 7 days ago
Job Viewed
Job Description
Company Name: Amorepacific UK
Job Title: Key Account Management Specialist- Laneige & Innisfree
Job Location: Soho (London, United Kingdom)
Minimum Exp: 2 to 4 Years (Beauty / Retail Industry)
Job Summary:
In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities.
Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability.
Principal Accountabilities:
Retailer Partnership Management:
- Develop and maintain strong relationships with key retail partners, such as Boots, Selfridges, Sephora, John Lewis and Space NK, as well as other relevant stakeholders.
- Collaborate with retailers to understand their business goals, objectives, and requirements.
- Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence.
- Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth.
- Ensure effective communication and alignment of strategies with retail partners.
- Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives.
Sales Excellence:
- Implement and optimize sales operations processes to enhance efficiency.
- In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities.
- Develop and implement strategies to maximize sales and profitability.
- Analyze market trends and competitor activities to identify growth opportunities.
- Collaborate with marketing teams to develop campaigns that drive sales both offline and online.
Business and Operations Management:
- Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency.
- Collaborate with internal teams, including marketing and supply chain, to support business objectives.
- Monitor and analyze sales performance data to identify areas for improvement.
- Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by GM.
- Identify emerging markets and market shifts, staying fully informed about new products and competition status.
- Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives.
Qualification and Experience
- 3+ years of experience in sales in the retail industry. Candidates with prior experience in the beauty industry, especially with well-known retailers such as Boots, Selfridges, Sephora, John Lewis and Space NK, and similar establishments, will be given preference.
- Experience in all aspects of developing and maintaining sales strategies to meet company objectives.
- BA or higher degree in Business, Marketing or Management; MBA a plus.
- Experience in marketing operations, brand communications, and launch support execution.
- Understanding of customer and market dynamics and requirements.
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Key Account Management Specialist
Posted today
Job Viewed
Job Description
Company Name: Amorepacific UK
Job Title: Key Account Management Specialist- Laneige & Innisfree
Job Location: Soho (London, United Kingdom)
Minimum Exp: 2 to 4 Years (Beauty / Retail Industry)
Job Summary:
In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities.
Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability.
Principal Accountabilities:
Retailer Partnership Management:
- Develop and maintain strong relationships with key retail partners, such as Boots, Selfridges, Sephora, John Lewis and Space NK, as well as other relevant stakeholders.
- Collaborate with retailers to understand their business goals, objectives, and requirements.
- Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence.
- Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth.
- Ensure effective communication and alignment of strategies with retail partners.
- Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives.
Sales Excellence:
- Implement and optimize sales operations processes to enhance efficiency.
- In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities.
- Develop and implement strategies to maximize sales and profitability.
- Analyze market trends and competitor activities to identify growth opportunities.
- Collaborate with marketing teams to develop campaigns that drive sales both offline and online.
Business and Operations Management:
- Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency.
- Collaborate with internal teams, including marketing and supply chain, to support business objectives.
- Monitor and analyze sales performance data to identify areas for improvement.
- Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by GM.
- Identify emerging markets and market shifts, staying fully informed about new products and competition status.
- Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives.
Qualification and Experience
- 3+ years of experience in sales in the retail industry. Candidates with prior experience in the beauty industry, especially with well-known retailers such as Boots, Selfridges, Sephora, John Lewis and Space NK, and similar establishments, will be given preference.
- Experience in all aspects of developing and maintaining sales strategies to meet company objectives.
- BA or higher degree in Business, Marketing or Management; MBA a plus.
- Experience in marketing operations, brand communications, and launch support execution.
- Understanding of customer and market dynamics and requirements.
Head of Account Management
Posted 588 days ago
Job Viewed
Job Description
Hi, I’m Darren, Chief Growth Officer at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.
Becoming a Mentioneer means you’ll be joining our Customer Advocacy Intelligence® movement, which is changing the world of marketing.
Our data-driven Advocacy Intelligence Platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.
There’s a good chance you’ve already come across us while online shopping from Puma, Michael Kors, ASOS, Ray Ban, or any other of the 500+ brands we work with.
We’ve delivered more than 5.5m referrals totalling over $2bn in revenue for our clients.
Now, our vision to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us.
The RoleWe’ve got big plans to scale our business. As we embark on that adventure, our Account Management team will play a significant role in accelerating our growth.
As Head of Account Management, you will lead the team to maintain customer revenue while working towards NRR targets quarterly. You will own renewal and churn mitigation as well as drive upsell and expansion.
If you’re a leader with 3-4 years of proven Head of Account Management experience in B2B Martech and enjoy the fast-paced world of SaaS then this could be a great opportunity for you to make a real impact as we revolutionise the world of marketing with our market leading Advocacy-first vision.
What you’ll do:- Manage a brilliant, driven and fun team of Account Managers
- Deliver on an NRR number, made up of renewals, expansions and upsells within our existing client base
- Work very closely with Customer Success leaders to drive adoption of our Advocacy value proposition which will fuel our retention & growth across the client base
- Successfully managed a team of Account Managers to an NRR target
- Experience with Enterprise clients
- Taken full responsibility/ownership over the book from a commercial perspective
- Worked in a matrixed environment, balancing sales & customer success needs
- A track record of taking a new product offering to market and managing that change through a team
- CRM/CDP SAAS platform background would be ideal
- Demonstrable history of harnessing new and innovative approaches mixing strategic thinking and hustle.
Here are some of our favourite perks and benefits, but we have so many more!
Head of Account Management, EMEA
Posted 559 days ago
Job Viewed
Job Description
We’re pushing the boundaries of Insurance Technology.
INSTANDA is a pioneering InsurTech platform that is revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance companies to adapt swiftly to market demands and navigate the evolving landscape.
Based in London, we are looking for an experienced Head of Account Management EMEA to join our team and lead the EMEA Account Managers responsible for INSTANDAs most established and mature market. With over 50% of our global clients based out of the EMEA region this role will be pivotal in defining the long-term strategic growth plans for our existing client base whilst overseeing the transition of all new clients as they work through ‘go live’ projects. Reporting to the COO the successful candidate will work to proactively retain and grow all strategic clients, overseeing the annual CSAT Survey alongside the VP Accounts – NA and using the insights gathered to ensure INSTANDA always operates with the client at the heart of every decision.
With demonstrable experience of growing client accounts, building and delivering growth plans, this is an opportunity to lead and shape the Client Services function within an innovative company.
Responsibilities will include :
People Leadership:
- With management responsibility for our EMEA based Account Management team, you will be people first - passionate about leading and mentoring others. You'll set clear performance expectations, providing guidance, empowering your team to deliver an exceptional client experience.
- You'll provide visible, authentic, and skilled people leadership, with a proven ability to build high performing diverse and inclusive teams.
- You'll cultivate a collaborative and high-performance ethos within the team.
Client Relationship Management:
- Experience of client service, including handing escalations for poor service and driving forward complex service improvement plans.
- As a strategic collaborator, you'll advise clients on best practice, industry trends and growth possibilities.
- You will lead business reviews and strategic discussions to align client objectives with platform capabilities
Strategic Account Management:
- You'll collaborate closely with our Sales, Product & Delivery teams to ensure seamless onboarding and successful client adoption of INSTANDA.
- You'll identify opportunities for enhancement and optimisation of the client's utilisation of the platform.
Client Success Strategy:
- You will be accountable for developing and executing a comprehensive Client Success Strategy that encompasses onboarding, adoption, servicing, support and advocacy.
- You'll define and measure key Client Success metrics to assess the health of client relationships and pinpoint areas for enhancement.
Client Feedback and Product Enhancement:
- You'll gather client feedback and insights, effectively communicating these to internal Product and Engineering teams to influence product improvements and feature development.
- Collaborate with internal stakeholders to ensure client requirements and expectations are understood and addressed.
- You'll stay updated about industry trends, competitive landscape, and emerging technologies within the InsurTech space to offer valuable insights to clients.
Stakeholder engagement:
- You'll be professional in your approach, with an ability to produce high quality deliverables that resonate with a C-Suite audience
- You will successfully demonstrate negotiation and influencing skills at all levels both internally and client-facing.
Requirements
Essential Requirements:
Candidates must successfully evidence proven, demonstrable experience in the following areas:
- Insurance industry - developed either within an insurance company, or an insurance software provider;
- Account Management/ Customer Success Management experience
- Leading and managing teams
- Proven experience in managing a client-facing team, covering all aspects of support, servicing and growth
- Excellent leadership, interpersonal and communications skills
- Strategic thinking and the ability to align client needs with company objectives
- Analytical mindset with the capability to interpret data and make informed decisions
- Demonstrated track record of managing and nurturing strategic client relationships
- Previous experience working with or in a SaaS environment and good, broad technical knowledge of IT solutions.
Desirable:
- Bachelor’s degree in Business, Marketing, Technology or related field
- Solid understanding of InsurTech landscape desirable
Benefits
- We offer a generous 28 days annual leave allowance, in addition to Bank Holidays.
- Inclusion in the company share plan
- Participation in a performance linked bonus scheme
- Annual Learning & Development allowance of £1,250
- Free access to LinkedIn Learning & Microsoft ESI Learning platforms
- Monthly wellness allowance of £100 for you to put towards health and wellness activities
- Group Income Protection
- Life Cover
- We are a member of the Employee Assistance Program, that supports our staff 24/7
- Participation in the company pension scheme
- Cycle to Work Scheme