177,455 Work jobs in the United Kingdom
Swedish speaking Amazon Customer Service Associate (work from home)
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**_*** This role requires Swedish language proficiency ***_**
**Role:** Swedish speaking Customer Service Associate
**Job Type:** 12 month fixed-term contract, full time 40 hours per week
**Location:** United Kingdom (virtual, work from home in the UK at your registered home address)
**Pay Rate:** £15.05 per hour
**Start date:** 18 th August 2025
Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead, we'll provide you with the training you need to problem solve for our customers. You'll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
**What will you do as a Customer Service Associate?**
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You'll be the first point of contact for our customers based in Sweden by answering their requests through phone, chat and/or email - this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Basic Qualifications
**What are your hours?**
This role requires working variable hours to match when customers need us most. You will work day shifts and late evenings and your work week is minimum 40hrs, i.e., 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 8 pm Monday to Sunday. You may be required to work on national holidays and Sundays. Schedules will be known 6 weeks in advance to ensure that your personal life can plan well around your work. You will learn more about your exact schedule closer to your start date.
**What qualifications do we need from you?**
+ Minimum age: 18 years old
+ Have the right to work in the UK
+ Strong communication skills in Swedish and English (both written and oral fluency)
+ Experience working with a computer
+ The availability to work varying shifts from Monday to Sunday within the operating hours of 6am to 8pm
+ Willingness and ability to work in rotating shifts (i.e., early, late, weekend and overtime as required)
+ Initial four/five weeks availability for full-time training (paid)
+ You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
+ From a technical perspective, a minimum 50mbps broadband connection speed using a hard-wire Ethernet internet connection (no WIFI). We will provide you with a complete equipment package ahead of your first day of training.
**What strengths will you bring?**
+ Hard-working, articulate, and detail-oriented
+ Friendly and customer-focused in every situation
+ Ability to learn quickly and embrace change
+ Comfortable multi-tasking in a high-energy environment.
**What benefits will you receive?**
One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
+ Amazon employee discount
+ Private medical insurance
+ Amazon pension plan
+ Lifestyle benefits and retail discounts through our Amazon Extras program
+ Expert training and ongoing opportunities to learn more and develop your skills
**If this role sounds like it's for you, then click on the link below to start the application process!**
You'll need to allow 1-2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it, if necessary, but we strongly advise you to complete the process in one sitting where possible. If you're selected to move forward, your Swedish language skills will be assessed.
If successful, we will contact you about next steps!
**PLEASE UPLOAD YOUR CV**
_Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build._
_Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates._
**_*** Swedish version ***_**
**Arbeta virtuellt med Amazons kundtjänst!**
**Roll:** Svensktalande Kundtjänstmedarbetare
**Typ av jobb:** 12 månaders tidsbegränsat kontrakt, heltid 40 timmar per vecka
**Plats** : Storbritannien (virtuell, arbeta hemifrån i Storbritannien på din registrerade hemadress)
**Lön:** £15.05 per timme
**Startdatum:** 18/08/2025
Vårt uppdrag på Amazon är att vara jordens mest kundcentrerade företag och vårt prisbelönta kundtjänstteam är en viktig del av att uppnå det målet. Att göra vårt bästa för våra kunder är vår drivkraft, vilket innebär att vi kommer inte att ombe dig att utgå från ett manus eller att lära dig en dialog utantill. Istället ger vi dig den utbildning du behöver för att lösa våra kunders problem självständigt. Du kommer att lämna en unik personlig prägel på varje kundkonversation och leverera den exceptionella supportupplevelse som våra kunder förväntar sig.
**Vad kommer du göra som kundtjänstmedarbetare?**
Som en av Amazons kundtjänstmedarbetare har du ett mycket tydligt syfte: att lösa problem, svara på frågor och att alltid lämna våra kunder glada efter en kontakt med dig. Du kommer att vara den första kontaktpunkten för våra kunder baserade i Sverige och du kommer att svara på deras önskemål via telefon, chatt och e-post ? detta inkluderar allt från order- och produktfrågor till betalningsfrågor och vägledning av vår webbplats. Våra kundtjänstmedarbetare använder en mängd olika verktyg för att hitta den bästa lösningen på våra kunders problem och det är ett stort fokus på att kunna kommunicera effektivt.
**Vad har du för arbetstider?**
Rollen kräver att du kan arbeta varierande timmar för att matcha tiderna då kunder behöver oss mest. Du kommer att arbeta kvälls- eller dagskift och din arbetsvecka är minst 40 timmar, till exempel: 5x8 timmar. Amazon lägger stor vikt vid att vår kundtjänst är tillgänglig för våra kunder. Detta innebär att du kommer att bli schemalagd i olika skift mellan 06.00 - 20.00, måndag till söndag. Du kan komma att bli schemalagd på röda dagar, men det kommer självklart med en premie på din lön. Du kommer att få ditt schema 6 veckor i förväg och du kommer att få mer information angående ditt exakta schema närmare ditt starttdatum.
**Vilka kvalifikationer behöver vi från dig?**
+ Minst 18 år gammal
+ Har rätt att arbeta i Storbritannien
+ Talar, förstår och skriver Svenska flytande och har grundläggande kunskaper av Engelska
+ Erfarenhet av att arbeta med en dator
+ Tillgänglig att arbeta varierande skift från måndag till söndag mellan 06:00 och 20:00
+ Villighet och förmåga att arbeta i roterande skift (det vill säga, tidigt, sent, helg och kompenserad övertid efter behov)
+ Inledande fem veckors tillgänglighet för heltidsutbildning (betald)
+ Du behöver ett tyst, distraktionsfritt arbetsutrymme (särskilt rum med skrivbord och stol)
+ Minst 50 Mbps bredbandsuppkoppling med trådad Ethernet-internetanslutning (inte wifi). Vi kommer att förse dig med ett komplett utrustningspaket innan din första träningsdag.
**Vilka styrkor behöver du ha?**
+ Hårt arbetande, uttrycker dig väl i tal och skrift och har ett öga för detaljer
+ Vänlig och kundfokuserad i varje situation
+ Förmåga att lära sig snabbt och vara öppen för förändring
+ Vara bekväm med multitasking i en intensiv miljö
**Vilka fördelar kommer du att få?**
Vi förväntar oss inte, även om det är bra att ha, tidigare erfarenhet av kundtjänst. Du får all utbildning och all utrustning som du behöver när du börjar. Dessutom erbjuder vi ett antal andra förmåner:
+ Amazons personalrabatt
+ Förmånlig rabatt på utvalda hotell, elektronik produkter, resor, appar med mera via Amazon Extras Program
+ Expertutbildning och möjligheter att utveckla dina färdigheter
+ Privat sjukförsäkring
+ Pensionsplan för Amazon
**Om den här rollen låter som om att den är för dig, klicka på länken nedan för att starta ansökningsprocessen!**
Räkna med 1?2 timmar för att slutföra hela ansökan. Vi rekommenderar att du använder en bärbar eller stationär dator för att få den bästa upplevelsen. Du kommer att ha möjligheten att spara din ansökan mellan varje steg i ansökningsprocessen och återgå till den vid behov, men vi rekommenderar starkt att du slutför processen i en session om det är möjligt.
Om du går vidare i processen så kommer dina språkegenskaper bli testade.
Om du går vidare så kommer vi att kontakta dig för nästa steg!
_Amazon är en arbetsgivare som står för jämlika anställningsmöjligheter. Vi tror starkt att det är centralt för vår framgång att anställa en mångsidig arbetskraft. Vi fattar rekryteringsbeslut baserat på din erfarenhet och kompetens. Vi värdesätter din vilja att upptäcka, uppfinna, förenkla och bygga._
_Det har alltid varit av högsta prioritet för Amazon att skydda din sekretess och dina data. Läs vår Sekretesspolicy för att lära dig mer om hur vi samlar in, använder och överför våra kandidaters personuppgifter._
**_*** This role requires Swedish language proficiency ***_**
Customer Service
Posted today
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Job Description
Location: Hybrid/Portsmouth (After probation, 3 days from home, 2 days in-office)
Salary: £26,210 (Rising to £0,300)
Start date: September 2025
Hours: 40 hours per week (Shift rota between 7:15AM – 8:45PM)
Monday to Sunday with one weekend on and the next off.
Why Join Us?
We are offering a fantastic opportunity with excellent benefits:
- Salary Progression: Starting at £262 rising to 0K
- Generous Holiday Allowance: Starting at 28 days, rising to 38 days depending on service length
- Employee Benefits:
- Cycle-to-work scheme
- Health & Wellbeing Programme
- Gym membership discounts
- Pension
- Discounts on travel & medical insurance products
- Onsite canteen
- Free car parking
- Simply Health cover (optical, dental, and medical)
- Employee Assistance Cover (including optical)
- Hybrid Working: Equipment provided for home office setup
Dynamite Recruitment is proud to be partnering with a UK-based service provider to recruit for Customer Service Advisors/Call Handlers to join a specialist team. This is a dynamic role where no two days are the same! You'll be tackling a variety of customer inquiries in a fast-paced environment.
Key Responsibilities:
- Manage client enquiries via email and phone
- Provide customers with timely updates and resolutions
- Prioritize tasks based on urgency and deadlines
- Liaise with internal and external third parties to manage expectations
- Complete high volumes of important administrative tasks
- Handle challenging situations with professionalism and care, including vulnerable customers
- Ensure compliance with all procedures and regulations
The ideal candidate will:
- Have previous call handling, call centre, or customer support experience
- Be able to support customers from start to finish
- Demonstrate excellent communication skills
- Be comfortable multitasking under pressure
- Have strong administration skills
- Be proficient in Microsoft Office
Submit your CV now to be considered for this exciting opportunity. We look forward to hearing from you!
#evergreen
Customer Service
Posted 1 day ago
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Job Description
Customer Service Advisor
25,000 per annum
Temporary to Permanent Opportunity
Swanley - Full Time - 9am - 5pm - Fully Office Based
Do you have experience in Customer Service within an office environment?
Are you looking for a role to start immediately?
We are working exclusively with our client to recruit a Customer Service Advisor to join their team on a Full Time basis. Initially temping for a 4 week period then becoming a Permanent member of the team.
Key Duties:
- Answering incoming calls from clients
- Managing client order queries
- Updating the internal database with client changes
- Order processing
This is not a call centre based role, most correspondence is processed via email using their CRM system.
Its a great opportunity to join a company that offers a friendly feel, working in modern offices and joining a team during their expansion period.
Apply online today or email (url removed).
Please note: Due to the location access to your own transport is required and this is a fully office based role hybrid working is not offered.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service
Posted 2 days ago
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Job Description
They are seeking Customer Service Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy is required for the well-established Customer Support Team of a global brand based in Egham, Surrey.
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Support Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy.
Working as the Customer Support Advisor you will be the first point of contact for all customer interactions and will strive to maintain and build upon these existing relationships, exceeding customer expectations.
This role will require excellent written and verbal communication skills and the ability to act calm and professional when dealing with enquiries. You will also need excellent data entry / data input skills as you will be required to update the system to process orders, product returns and enter large amounts of data onto the database.
As the Customer Support Advisor you will have excellent multi-tasking skills with the ability to prioritise your work and be comfortable with a large amount of administrative tasks whilst manging customer enquiries.
DUTIES
As the Customer Service Advisor your duties and responsibilities include:
- Process orders, credit and debits
- Process returns and resolve complaints
- Answer phones, emails and web enquiries
- Make proactive calls and emails to customers
- Manage backorders and Outlook tasks on a daily basis
Customer Service
Posted 2 days ago
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Job Description
Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office. You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.
The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.
Your key responsibilities
- Answering and dealing with all phone calls & emails promptly and efficiently, while ensuring customer satisfaction li>Liaising with the Engineers to arrange their job schedules
- Diagnose any product issues remotely, determining how each issue can be resolved & actioning next steps where necessary
- Improving the scheduling and customer service processes to ensure efficiency and customer satisfaction, in accordance with their strategic objectives
- Maintaining an excellent knowledge of our product and technical information in order to ensure each customer receives the correct information and service
Key skills
- The ability to use your own initiative on each call
- Confidence on the phone
- Great phone manner
- Problem-solving
The office is based in Manchester City Centre with free parking available
Customer Service
Posted 5 days ago
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Job Description
BT Customer Service Advisor
Location: Bangor, LL57 2RG
Pay Rates: 13.43 to 26.84 per hour, depending on working hours.
Hours: 37,5 per week
Shift Pattern Options: Shifts are based on 4 week Rota.
Option 1:
Week 1 & 2 working between 06:00 and 17:00
Week 3 & 4 working between 12:00 and 23:00
Option 2:
Working between12:00 and 23:00
Training will be full-time, and hours will fall between days and evenings.
Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period)
Contract: Temporary to Permanent opportunities
Start Date: 11th August 2025
Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training.
The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry.
This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too.
As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding.
As a 999 Call Handler you will demonstrate:
* Successful Communication and Active Listening skills
* Critical thinking whilst working under pressure, to empathetically support others
* A caring nature to support individuals in their most critical time of need
* Emotional Intelligence and Heightened Self & Social Awareness
* Good standards of literacy, IT & typing skills with a diligent nature
Training & Development
You'll receive full training and continuous support from experienced trainers, team leaders, and colleagues. Within six months, you will also be upskilled to support Relay UK services.
What is Relay UK?
Relay UK is a free service that enables deaf, hard of hearing, and speech-impaired individuals to communicate over the phone with the help of a relay assistant who relays the conversation between the caller and the person they are calling. You'll be trained to handle a variety of emergency scenarios, but within this service it's your typing performance that ensures no detail is missed when it matters most.
Rewards & Benefits:
* Attractive pay rates,
* Overtime opportunities
* Career progression
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
Application Process
Our recruitment process is designed to be straightforward and supportive:
1.Online Typing Test & Interview - Showcase your experience, capabilities and career goals
2.Client Audio Typing Test - Minimum 50 wpm with 98% accuracy
3.Client Interview - Meet with hiring managers to discuss your fit for the role
4.Pre-Employment Checks - Includes a Basic DBS and reference checks
Ready to Make a Real Difference?
If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service
Posted 5 days ago
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Job Description
Customer Service Coordinator
25,000
South Manchester
Growing Business
Great opportunity to join this well-established business who are seeking an experienced Customer Service Coordinator to join their busy team. We are looking for a customer focused individual to contribute to the overall efficiency and effectiveness of the customer service operations.
The Customer Service Co-ordinator job will include :
- Handling incoming telephone calls
- Direct calls to other service teams where appropriate
- Deal with enquiries and re-direct where appropriate
- Managing Group Email boxes and reply to general Sales and Service enquiries
- Review and allocate emails to relevant teams following update of customer data.
- Log all reactive calls received
- New Customer Onboarding; updating all relevant information on the system accurately and efficiently
- Process and respond to all Livechats
- Developing and maintaining customer relationships through excellent service
Key Skills required for the Customer Service Co-ordinator job will include:
- Good knowledge and experience with Microsoft Word & Excel
- Excellent communication skills and phone manner
- Ability to work as part of a busy team
- Self motivated
- Good attention to detail
Customer Service Coordinator | South Manchester | 25,000 | Great Opportunity
Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.
By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website
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Customer Service
Posted 5 days ago
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Job Description
Temporary Customer Service – Immediate Start
ST10, Stoke-on-Trent
£12.21 per hour
Full-time, Monday to Friday
Temporary assignment
We’re seeking a reliable and organised Customer Service Individual to join our clients team immediately in Stoke-on-Trent (ST10) . This is a fantastic opportunity to gain experience in a busy office setting, supporting day-to-day operations and ensuring things run smoothly.
Key Responsibilities:
- Taking inbound calls li>Gathering all relevant information adding to internal CRM system
- Data entry and document processing
- Updating records and filing systems
- Supporting scheduling, diary management, and general admin tasks
- Assisting colleagues with ad-hoc office duties
What We’re Looking For:
- < i>Previous administration or office experience
- Confident using Microsoft Office (Word, Excel, Outlook)
- Excellent attention to detail and time management
- A proactive approach and willingness to help
- Able to start immediately and commit to a full-time temporary role
Benefits:
- < i>£12.21 per hour li>Weekly pay
- Great opportunity to gain experience quickly
Apply today for an immediate start – interviews happening now!
Customer Service
Posted 5 days ago
Job Viewed
Job Description
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)
We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.
This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.
Key Responsibilities:
- Handle claims from initial instruction through to resolution, providing exceptional service throughout.
- Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
- Ensure service level agreements are consistently met and daily claim boards are accurately updated.
- Contribute to the Out of Hours service on a shared rota.
- Take part in training and regular performance reviews to continuously improve service delivery.
- Minimum 1 year of experience in a customer service role.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
- IT literate and confident using systems and email.
- Competitive salary based on experience
- Collaborative, values-driven team environment
- On-site parking and a well-equipped office
- Full training and development support
If interested, contact Jack at Four Squared Recruitment – (url removed) or (phone number removed)
Customer Service
Posted 5 days ago
Job Viewed
Job Description
Our client is looking for someone who doesn't flinch under pressure, knows how to take control of a conversation, and can handle a busy phone line.
This isn't a fluffy customer service role. It's about getting results. You'll be taking inbound calls, collecting payments quickly and professionally, and making sure our client hits 100% recovery.
What the Job Involves:
- Answering a high volume of inbound calls
- Taking payments and resolving issues with speed and accuracy
- Staying cool with frustrated callers and turning situations around
- Following procedures-but knowing when to think for yourself
- Making sure every call ends on a positive note for our client
- Confidence on the phone and a clear, calm way of speaking
- Tough skin-some calls won't be easy, but you won't take it personally
- Attention to detail (mistakes aren't an option when handling payments)
- Basic Microsoft Office skills (you know your way around a spreadsheet)
Because you're the kind of person who doesn't shy away from a challenge. You want to be part of a solid, supportive team where hard work is noticed and resilience is respected. Our client offers proper on-the-job training and keeps you in the loop with ongoing support, so you're never left guessing.
TEMP TO PERM
12.21ph
Shortlisting ASAP please call the office on (phone number removed) or email (url removed)
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.